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Anmeldelser af Holiday Inn London - Kensington High St., an IHG Hotel

4 out of 5
Holiday Inn London - Kensington High St., an IHG Hotel
Wrights Lane, Kensington, London, England

Anmeldelser

7,6

Godt

Bedømmelse på 10 − Fremragende. 531 af i alt 1561 anmeldelser" "
Bedømmelse på 8 − Udmærket. 481 af i alt 1561 anmeldelser" "
Bedømmelse på 6 − Okay. 256 af i alt 1561 anmeldelser" "
Bedømmelse på 4 − Dårligt. 151 af i alt 1561 anmeldelser" "
Bedømmelse på 2 − Forfærdeligt. 142 af i alt 1561 anmeldelser" "

8,0/10

Rengøring

7,8/10

Service og personale

7,8/10

Faciliteter

7,8/10

Overnatningsstedets tilstand og faciliteter

7,6/10

Miljøvenligt

Anmeldelser

10/10 Fremragende

Maria

Rejste med familie, Rejste i en gruppe
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Good hotel for less money
Overnattede 4 nætter i maj 2024

10/10 Fremragende

Per

Overnattede 4 nætter i januar 2024

6/10 Okay

Clara

Overnattede 2 nætter i december 2023

8/10 Udmærket

Verificeret rejsende

Rejste i en gruppe
Synes godt om: Rengøring, service og personale, værelsets komfort
Fint hotel med lækker morgenmad
Rigtig fint hotel, beliggende i et skønt område af London. Vi følte os meget trygge i området, og der er ganske kort til nærmeste undergrundsstation. Hotellet var fint, men udseendemæssigt lidt af ældre dato. Hurtig check-in. Standard værelset er meget småt, der var kun lige plads til de to senge. Badeværelset på vores værelse var nydeligt, men lidt småt. Men man benytter jo heller ikke sit værelse til meget andet end at sove, når man er på weekendtur for at se byen. Så det var okay. Pool med tilhørende dampbad, spabad og sauna er lidt slidt. Men fedt at muligheden er der, for en hurtig dukkert. Men det som var absolut mest bemærkelsesværdigt ved hotellet var deres gode og store morgenmadsbuffet. Lækkert!
Overnattede 2 nætter i november 2023
Svar fra Guest Relations den 7. dec. 2023
Dear Guest,Thank you for taking time to provide us feedback about your stay with us. We are pleased to hear that you had a wonderful stay with us.All feedback is important to us as it gives us an opportunity to see what is and what is not working.We promise to make sure that the feedback you provided us is implemented. We hope that the issues you faced were not too much of an inconvenience for your during your stay. We hope to see you again in future stays!Kind Regards,LisaGuest Relations

8/10 Udmærket

Johnny

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
Overnattede 4 nætter i oktober 2023
Svar fra Guest Relations den 7. dec. 2023
Dear Johnny,Thank you for your rating. All feedback is very important to us as it helps us see what is working and what is not working.We look forward to seeing you in future stays.Kind Regards,LisaGuest Relations

10/10 Fremragende

Rikke

Rejste med familie
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Jeg kommer igen👍
Overnattede 4 nætter i oktober 2023
Svar fra Guest Relations den 7. dec. 2023
Dear Rikke, Thank you for taking time to review our hotel. All feedback is very important. We truly look forward to seeing you again! Kind Regards, Lisa Guest Relations

10/10 Fremragende

Karsten

Overnattede 4 nætter i juli 2023

8/10 Udmærket

Verificeret rejsende

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
Overnattede 3 nætter i februar 2023

8/10 Udmærket

Kirsten

Rejste med familie
Synes godt om: Rengøring, overnatningsstedets tilstand og faciliteter, værelsets komfort
Fint hotel
Helt fint hotel til korte ophold. Rent og pænt værelse.
Overnattede 2 nætter i februar 2023

4/10 Dårligt

Verificeret rejsende

Synes ikke om: Rengøring, overnatningsstedets tilstand og faciliteter, værelsets komfort
Overnattede 3 nætter i februar 2023

10/10 Fremragende

Verificeret rejsende

Rejste med familie
Synes godt om: Rengøring, service og personale
Overnattede 3 nætter i januar 2023

8/10 Udmærket

Henrik

Rejste i en gruppe
Synes godt om: Rengøring, værelsets komfort
Overnattede 2 nætter i december 2022

2/10 Forfærdeligt

Lars

Overnattede 2 nætter i december 2022

4/10 Dårligt

Verificeret rejsende

Rejste med familie
Synes ikke om: Service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
Not worth the money. Dangerous Accessible room.
The requested single duvets we're not supplied in time. Had a worn down accessible room with a fridge on the floor by bed end? Then it's not accessible. Shower curtain far to short in both length and width resulting in water all over the bathroom and a dangerous slippery floor. NOT acceptable in an Accessible Room. No proper actions was taken by staff. Will NOT visit again as far to expensive for their own claim of being a 3 1/2 Star hotel.
Overnattede 3 nætter i november 2022

8/10 Udmærket

Daniel

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
Fint sted, det er rent og pænt og maden i restauranten er god.
Overnattede 3 nætter i september 2022
Svar fra Ana den 23. sep. 2022
Dear DanielThank you very much for taking the time to share your experience .

10/10 Fremragende

Tenna

Overnattede 4 nætter i juli 2022

10/10 Fremragende

Marianne

Rejste med partner
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Morgenmaden, rengøringen, sengene , personalet og beliggenhed var helt i top
Overnattede 3 nætter i juni 2022
Svar fra Konstantinos den 19. jun. 2022
Dear Marianne We are happy to know that you enjoyed your stay with us Looking forward to welcoming you back in the future!

10/10 Fremragende

Mette

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
Overnattede 4 nætter i maj 2022
Svar fra Zura den 10. maj 2022
Dear Mette,Thank you for taking the time to leave us a review following your recent stay here at Holiday Inn - Kensington High Street. We are really pleased to see that we have been able to score 10out of 10 stay! We cannot wait to have the chance at hosting you again, should you wish to return. Kindest regards,

4/10 Dårligt

Robert

Synes godt om: Faciliteter, overnatningsstedets tilstand og faciliteter
Synes ikke om: Rengøring
Very stressful environment and breakfast and really small rooms despite the price level.
Overnattede 3 nætter i april 2022
Svar fra Gio den 10. jun. 2022
Dear Robert, Thank you for sharing your feedback with us. Best Regards

10/10 Fremragende

Torben

Overnattede 2 nætter i april 2022
Svar fra Ana den 27. apr. 2022
Dear Torben, Thank you for taking the time to leave us a review following your recent stay here at Holiday Inn - Kensington High Street. We are really pleased to see that we have been able to score a 10 out of 10 stay! We cannot wait to have the chance at hosting you again, should you wish to return. Kindest regards

4/10 Dårligt

Lisa

Rejste med familie
Synes godt om: Overnatningsstedets tilstand og faciliteter, værelsets komfort
Synes ikke om: Service og personale
Eneste plus er beliggenheden
Positive er beliggenheden. Det ligger rigtig godt ift High Street Kensington station. Pæne og rene værelser, ved ankomst. Rengøring undervejs i opholdet var ikke tilfredsstillende. Service, renlighed i buffet, og niveauet er langt fra dets fire stjerner. Er for dyrt ift hvad man får for pengene.
Overnattede 4 nætter i april 2022
Svar fra Ana den 16. apr. 2022
Dear Lisa, Thank you for taking the time to leave us a review following your recent stay here at Holiday Inn - Kensington High Street. I would like to pass on my sincerest apologies for the stay not being up to a satisfactory standard and definitely not up to our usual level of service which we strive to provide. We would love to host you once again to show that this stay was an anomaly. Kind regards,

8/10 Udmærket

Jonas Hintze

Rejste i en gruppe
Synes godt om: Rengøring, overnatningsstedets tilstand og faciliteter, værelsets komfort
Overnattede 4 nætter i februar 2022
Svar fra Any den 20. mar. 2022
Dear Jonas, Thank you for taking the time to leave us a review following your recent stay here at Holiday Inn - Kensington High Street. We are really pleased to see that we have been able to score a 10 out of 10 stay! We cannot wait to have the chance at hosting you again, should you wish to return. Kindest regards,

6/10 Okay

Birgitte

Rejste med familie
Synes godt om: Service og personale, værelsets komfort
Venligt personale
Fin modtagelse ved ankomst. Værelse meget lille, vendt mod gården og ventilation, som larmede meget. Engelsk morgenmad, dog uinspirerende. Ved benyttelse af poolen, skulle jeg betale 5£ tiltrods for at jeg var gæst. Meget venligt personale.
Overnattede 3 nætter i november 2021

8/10 Udmærket

Kinnie

Rejste med familie
Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
Man skal være opmærksom på, at benyttelse af poolen ikke er inkluderet i hotellets ophold. Det betales udover.
Overnattede 3 nætter i november 2021

8/10 Udmærket

Bryan

Rejste med familie
Synes godt om: Rengøring, overnatningsstedets tilstand og faciliteter, værelsets komfort
Need to be more secure with the rooms
Everything was okay with the room and hotel, but the cleaning service did not lock our room door on both days of the stay, which meant it was unlocked all the day and evening we were out.
Overnattede 3 nætter i oktober 2021
Svar fra Any den 27. okt. 2021
Dear Bryan, Thank you for taking the time to leave us a review following your recent stay here at Holiday Inn - Kensington High Street. We are really pleased to see that we have been able to score a 8 out of 10 stay! We cannot wait to have the chance at hosting you again, should you wish to return. Kindest regards, Ana

10/10 Fremragende

Lucia

Rejste med partner
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
The room was good, the pool was good, not many hotels in central London have access to pool. The pool is used for workouts and classes, I found this fine. Nice outdoor garden area with fish ponds. Not sure why the pond was dyed blue though. Really close access to High St Kensington tube station. We did high Tea, this was great the sandwiches and cakes were delicious. Option for late checkout with small fee amazing. The price was reasonable for the location. We got the 24mtr room, which was just right for us, i would not want to go smaller unless maybe a single.
Overnattede 3 nætter i maj 2024

8/10 Udmærket

Susan

Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
We have stayed at this hotel several times. Apart from one or two problems in the room when we arrived, which were resolved, overall our stay was good.
Overnattede 2 nætter i maj 2024

10/10 Fremragende

Anna-Karin

Rejste i en gruppe
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
I booked Holiday Inn Kensington due to central 4-star hotel nearby underground. But most important is to have access to a swimming pool.
Overnattede 4 nætter i maj 2024

10/10 Fremragende

Betty

Rejste med partner
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Location, location, location. Easy walk to tube and major bus stops, good local dining options. Good breakfast in hotel.
Overnattede 4 nætter i april 2024

10/10 Fremragende

Vamshi

Overnattede 2 nætter i maj 2024

8/10 Udmærket

Matthew

Forretningsrejsende
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
The hotel is a bit more expensive than it should be, and there are some aspects that are below 4 star quality, but I enjoyed my stay and would definitely return again. Excellent location, easily accessible from High Street Kensington station and with lots of restaurants nearby. Room: Absolutely tiny room. I didn't go for a suite or anything, but I really wasn't expecting how small the room was. And the furnishings were not even as good as budget 3 star hotel chains. A refurbishment and pricing the rooms according to their size would be an improvement - if I pay for a room that small, I want a much cheaper price. Gym/spa: The gym was really big for a hotel gym. A couple of equipment were not working, but in general it was in good condition. I was impressed. The spa was nicer than some reviews suggest. The pool was a decent length, the steam room, sauna and hot tub were great additions - really small, but I mean they were there, and many 4 star hotels don't have them, so they were a big bonus for me. Also, the gym and spa were included in the cost of guests' hotel stay - no extra price. Breakfast: The gluten free options were poor for a 4 star hotel, but staff were helpful and you *will* be able to eat an acceptable breakfast, just probably not as good as you might expect.
Overnattede 1 nat i maj 2024

2/10 Forfærdeligt

Adam

Synes godt om: Service og personale
Synes ikke om: Rengøring, faciliteter, overnatningsstedets tilstand og faciliteter
Urine in toilet. Filthy. Broken shower. Lovely staff but run down past the external.
Overnattede 1 nat i maj 2024

2/10 Forfærdeligt

Valerie

Synes ikke om: Service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
I booked this hotel specifically to enjoy the pool. At checking, I was told that the pool was undergoing maintenance and would be available the following morning. Then each time I inquired as to when I could use it, I was told it was still under maintenance. I guess this misleading information was to make sure I was not checking out to a hotel with a functioning pool. This is quite unacceptable.
Overnattede 3 nætter i maj 2024

6/10 Okay

Carole

Rejste med familie
Synes godt om: Service og personale, faciliteter
The staff that I dealt with were lovely, very polite and friendly. The room was basic, as we were only going to be there for a few hours after a concert. The bathroom was minute. Had an issue with the sink not draining water. Twenty minutes for it to drain less than half a sink full of water! Reported to reception staff. The hotel was quite busy but very quiet at night. Good choice of food for breakfast
Overnattede 1 nat i maj 2024

10/10 Fremragende

Kate

Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Very convenient by tube and good centre to go to gig at Royal Albert Hall I shall use the hotel next time I go there.
Overnattede 1 nat i maj 2024

10/10 Fremragende

Ross

Rejste med familie
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Fantastic service from everyone at the hotel. Everyone so friendly, hotel down a quiet side street, felt very safe.
Overnattede 1 nat i maj 2024

6/10 Okay

william

Our room was on the top floor and had no air conditioning for the entirety of our three night stay. London was experiencing higher than normal temperatures and without a/c we were unable to sleep. Very uncomfortable.
Overnattede 2 nætter i maj 2024

6/10 Okay

william

Rejste med partner
This hotel advertises prominently a pool but it is not in order nor has it been useable for some time. False advertising!
Overnattede 1 nat i maj 2024

10/10 Fremragende

Ralph

Rejste med partner
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
This was a very accessible property. The platform for the Circle Line was a few hundred yards away. The staff was very helpful and friendly. We have no complaints!
Overnattede 6 nætter i maj 2024

10/10 Fremragende

Joan

Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Very pleasant and helpful staff Good breakfast choice Room very clean and comfortable
Overnattede 1 nat i maj 2024

10/10 Fremragende

Weilin

Rejste med familie
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Nice location. Close to Tube and bus stations.
Overnattede 8 nætter i april 2024

10/10 Fremragende

Luisa

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter
Overnattede 3 nætter i maj 2024

2/10 Forfærdeligt

James

Rejste med familie
Synes ikke om: Rengøring, faciliteter, overnatningsstedets tilstand og faciliteter
Very small room, bathroom had a wash basin that was cracked, vanity unit had peeling paintwork. Basin was also leaking. Lock on bathroom door fell off. Never stay there again.
Overnattede 2 nætter i maj 2024

10/10 Fremragende

Eugene

Synes godt om: Rengøring, service og personale
Staff are very friendly, breakfast is good but room is very small and bathroom is tiny.
Overnattede 1 nat i maj 2024

6/10 Okay

Patricia

Rejste med familie
Synes godt om: Rengøring
The room was tiny
Overnattede 2 nætter i april 2024

10/10 Fremragende

Sean

Overnattede 1 nat i maj 2024

6/10 Okay

Barbara

Very centrally located. Bathroom was dangerous. Paint peeling in room. Noisy.
Overnattede 2 nætter i april 2024

8/10 Udmærket

Almuth

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter
Overnattede 1 nat i april 2024

10/10 Fremragende

Gladys

Rejste med partner
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Safe area Transport Shopping
Overnattede 4 nætter i april 2024

8/10 Udmærket

Sabine

Rejste i en gruppe
Synes godt om: Rengøring, service og personale, faciliteter
Lage ist super zentral und das Personal ist sehr zuvorkommend. Wir hatten einen tollen Aufenthalt
Overnattede 3 nætter i april 2024