Alle de viste anmeldelser er indsendt af rigtige gæster. Kun rejsende, som har booket et ophold hos os, kan indsende en anmeldelse. Vi verificerer anmeldelser i henhold til vores retningslinjer og offentliggør alle anmeldelser, hvad enten de er positive eller negative.Flere oplysningerÅbner i et nyt vindue
Bedømmelse på 10 − Fremragende. 21 af i alt 198 anmeldelser" "
10 - Fremragende
21
Bedømmelse på 8 − Udmærket. 43 af i alt 198 anmeldelser" "
8 - Udmærket
43
Bedømmelse på 6 − Okay. 38 af i alt 198 anmeldelser" "
6 - Okay
38
Bedømmelse på 4 − Dårligt. 43 af i alt 198 anmeldelser" "
4 - Dårligt
43
Bedømmelse på 2 − Forfærdeligt. 53 af i alt 198 anmeldelser" "
2 - Forfærdeligt
53
6,0/10
Rengøring
6,2/10
Service og personale
5,4/10
Faciliteter
5,2/10
Overnatningsstedets tilstand og faciliteter
6,0/10
Miljøvenligt
Anmeldelser
2/10 Forfærdeligt
Verificeret rejsende
16. sep. 2022
Synes ikke om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
There was many things that wasn't working in the room. No heat, not warm water. There was a bad smell in the room. The service was absolutely awful, they would not come to assist and help when needed. Worst hotel experience I have ever had. I will not recommend this place, it was not worth my money.
Verificeret rejsende
Overnattede 3 nætter i august 2022
2/10 Forfærdeligt
Benny
3. jun. 2019
Synes ikke om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
Dårligt valg
Benny
Overnattede 2 nætter i maj 2019
2/10 Forfærdeligt
Shivani
29. nov. 2022
Shivani
Overnattede 1 nat i oktober 2022
10/10 Fremragende
Joseph
29. okt. 2022
Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
Joseph
Overnattede 1 nat i oktober 2022
6/10 Okay
Richard
13. okt. 2022
Richard
Overnattede 1 nat i oktober 2022
2/10 Forfærdeligt
Leanne
12. okt. 2022
Leanne
Overnattede 1 nat i oktober 2022
10/10 Fremragende
Verificeret rejsende
Forretningsrejsende
11. okt. 2022
Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
Verificeret rejsende
Overnattede 6 nætter i september 2022
10/10 Fremragende
Colette
Forretningsrejsende
18. sep. 2022
Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
Night before Heathrow flight
Basic but comfortable small hotel. Very convenient for Heathrow.
The staff ere very friendly and helpful and the room had a 12 mid-day check out time which was very helpful as I had an early evening flight.
The bar downstairs offers light meals and snacks, including a range of very tasty Lebanese dishes.
Comfortable room and surprisingly quite for a hotel on a main road.
Colette
Overnattede 1 nat i september 2022
10/10 Fremragende
Luis
8. sep. 2022
Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
Luis
Overnattede 1 nat i september 2022
6/10 Okay
Daniel
Rejste i en gruppe
18. aug. 2022
Synes ikke om: Overnatningsstedets tilstand og faciliteter
Booked here as this was a last minute booking. The price was quite good but the rooms were badly maintained. We had two rooms both has cracked floor tiles, cracked shower trays, laminated flooring parting, a hairdryer that wasn’t working, plug sockets hanging off the wall and showing wires, alongside TVs held on mounts with one bolt, there was no soap in the bathrooms and no towels. And the safes aren’t useable as the fascia has come away. The beds are also quite hard I didn’t find this a big problem being an easy and heavy sleeper myself but my partner slept very little. Very unlikely to return unless renovations happened. Seems to be a hotel that was once very good but has just not been maintained. Luckily we used our rooms mainly to store our belongings and a bed.
Daniel
Overnattede 2 nætter i august 2022
2/10 Forfærdeligt
Damian
Rejste med familie
17. aug. 2022
Synes ikke om: Rengøring, overnatningsstedets tilstand og faciliteter, værelsets komfort
Booked 2 night, left asap after 1st
The hotel is very tired. The room was very small and exceptionally hot. When the window was opened, thd outside noise was awful until the early hours.
We booked 2 night but left in the morning after the first night, never to return
Damian
Overnattede 2 nætter i august 2022
4/10 Dårligt
Maria
Rejste med familie
7. aug. 2022
Synes ikke om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
i don't like that it wasn't clean and tv toilet didn't want to flush and the tv did not work at all.
Maria
Overnattede 4 nætter i august 2022
4/10 Dårligt
Jose
Rejste med familie
14. jul. 2022
Synes ikke om: Faciliteter, overnatningsstedets tilstand og faciliteter
Place was convenient to the airport. Are surrounding looked a little sketchy.
Jose
Overnattede 1 nat i juli 2022
2/10 Forfærdeligt
Abigail
27. jun. 2022
Synes ikke om: Rengøring, overnatningsstedets tilstand og faciliteter, værelsets komfort
Abigail
Overnattede 1 nat i juni 2022
2/10 Forfærdeligt
Paul
Forretningsrejsende
20. jun. 2022
Synes godt om: Service og personale
Synes ikke om: Rengøring, overnatningsstedets tilstand og faciliteter, værelsets komfort
Terrible room, sockets loose, cupboard door clashes with door closer, bathroom door clashes with table chair no where else for it to go, broken tiles ols needs complete revamp. 22.50pm that night workers outside my window cutting pipes with a GRINDER!! Then banging away till 1am in the morning. No one said a word and at £70 for the night!!
Paul
Overnattede 1 nat i juni 2022
6/10 Okay
Nozari
Rejste med familie
19. jun. 2022
Synes godt om: Rengøring, service og personale
Synes ikke om: Faciliteter, overnatningsstedets tilstand og faciliteter
The staff was nice and the service was adequate
There was a problem with the hot water.
The walls, W.C., and the shower need a serious repair service.
The mattress was horrible.
The value for money was very good, however, you get what you pay for.
Nozari
Overnattede 3 nætter i juni 2022
4/10 Dårligt
ASHIK
Forretningsrejsende
3. jun. 2022
Synes godt om: Værelsets komfort
Synes ikke om: Overnatningsstedets tilstand og faciliteter
I felt very closterforbic in the room. The amenities on the room were in adequate. The room could done with decorating. To provide tea/ coffee facilities it would have nice to have milk.
ASHIK
Overnattede 1 nat i juni 2022
2/10 Forfærdeligt
Louise
3. apr. 2022
Louise
Overnattede 1 nat i april 2022
10/10 Fremragende
Andreas
21. mar. 2022
Andreas
Overnattede 1 nat i marts 2022
2/10 Forfærdeligt
Dharmapal
12. feb. 2022
Dharmapal
Overnattede 1 nat i februar 2022
4/10 Dårligt
David
Forretningsrejsende
26. jan. 2022
Synes godt om: Værelsets komfort
Synes ikke om: Overnatningsstedets tilstand og faciliteter
Staff very helpful and fiendly, tired furniture, dirty tv remotes, only screws in the bathroom where I assume a mirror used to be, no mirror at all in the room.
For one night, considering the on-site free parking, had there been a mirror and clean remotes, reasonable value.
David
Overnattede 1 nat i januar 2022
6/10 Okay
Hilde Aagre
Rejste med familie
8. jan. 2022
Hilde Aagre
Overnattede 1 nat i januar 2022
2/10 Forfærdeligt
Stephen
25. nov. 2021
Synes ikke om: Rengøring, service og personale, værelsets komfort
Don't bother
Booked a room here at short notice. On arrival i was checked in very quickly and given the key to a room. Once in the room i found it to be very bare, no toilet roll in bathroom, no hangers in wardrobe and no milk or suger to go with the one sachet of tea and coffe. I was was kept awake nearly all night by a couple in the roo. Next door who were talking, listening to music and making love most of the night, even at 4 in the morning. I gave up and checked out at 6. 😡
Stephen
Overnattede 1 nat i november 2021
8/10 Udmærket
Himen
15. nov. 2021
Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter
Himen
Overnattede 2 nætter i november 2021
6/10 Okay
Kunling
31. okt. 2021
Synes ikke om: Service og personale
Enjoyed the beer and food. The room is little awkward as it is small, no window and minor leak under the sink. It’s close to the common rest room so definitely not a quiet room. For the price, it’s fair.
Kunling
Overnattede 7 nætter i oktober 2021
6/10 Okay
Verificeret rejsende
13. maj 2021
Synes godt om: Service og personale
Synes ikke om: Rengøring, overnatningsstedets tilstand og faciliteter
A little run down with brilliant service
Verificeret rejsende
Overnattede 1 nat i maj 2021
8/10 Udmærket
Verificeret rejsende
31. aug. 2020
Synes godt om: Rengøring
Verificeret rejsende
Overnattede 1 nat i august 2020
8/10 Udmærket
Verificeret rejsende
26. aug. 2020
Verificeret rejsende
Overnattede 1 nat i august 2020
8/10 Udmærket
Verificeret rejsende
20. aug. 2020
Verificeret rejsende
Overnattede 1 nat i august 2020
10/10 Fremragende
Verificeret rejsende
12. aug. 2020
Verificeret rejsende
Overnattede 1 nat i august 2020
8/10 Udmærket
Benjamin
Rejste i en gruppe
19. jul. 2020
Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
Not the ritz but cheap room for a night close to where we needed to be.
Very nice bar With a shesha area (didn’t use I’m a non smoker).
Rooms are small and basic our room was ok but another member of our party had a downstairs room which was a bit grotty, and he mentioned the sheets were not fresh. However our room was ok for the price, you get what you pay for.
Free parking was a bonus.
Synes ikke om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
Worst hotel in Hayes
Arrived in the evening. The hotel looks a mess. Dirty walls, holes in the carpet everywhere. I don’t understand how you could have this hotel on your site. An absolute disgrace. We were shown a terrible room.. small with a broken third bed. I complained was shown another room, not much better. We left and booked a room at another hotel. The booking was not refundable, but we could not have stayed there for the night. Send your inspectors to look at it!
Brian
Overnattede 1 nat i januar 2020
10/10 Fremragende
Maicon
Rejste i en gruppe
19. jan. 2020
Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
Maicon
Overnattede 12 nætter i januar 2020
4/10 Dårligt
Steven
Forretningsrejsende
17. jan. 2020
Synes ikke om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
Steven
Overnattede 1 nat i januar 2020
4/10 Dårligt
Chris
Forretningsrejsende
14. dec. 2019
Synes ikke om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
Chris
Overnattede 1 nat i december 2019
8/10 Udmærket
Sara
Rejste med familie
12. nov. 2019
Synes godt om: Rengøring, service og personale
Close to airport
Was close to the airport and fitted the five of us. Good value for money and nice staff. Reception open 24hrs.
Sara
Overnattede 2 nætter i november 2019
2/10 Forfærdeligt
Verificeret rejsende
4. nov. 2019
Synes ikke om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
Not a Hotel- more like a hostel
I’m am firstly absolutely disgusted with Hotels.com and I allowed myself to trust your company. I booked a hotel through you in good faith and trust.
We stayed at Heathrow Inn (Hayes) this hotel was disgusting filthy and smelt awful. The rooms were dated and the decor was disgusting.
Noisy hotel, dirty bedding and broken shower. Not a hotel where I would want to spend my wife’s 40th Birthday.
I was so upset. Staff not at all interested in any feedback- I would like someone from hotels.com to call me ASAP to discuss as I paid hard earn money for a disgusting stay
Verificeret rejsende
Overnattede 1 nat i november 2019
2/10 Forfærdeligt
Ruth
Rejste med familie
31. okt. 2019
Synes ikke om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
Run away!
Oh the lovely Ana! She had no idea what customer service was. The pictures don’t match the atmosphere. Save yourself the trouble find anywhere else but here.
Ruth
Overnattede 1 nat i oktober 2019
4/10 Dårligt
Verificeret rejsende
29. okt. 2019
Synes ikke om: Rengøring, overnatningsstedets tilstand og faciliteter
the Room was to small for 5 persons and there wer Bed sheets were dirty and Table and chair shower was not so good and there was no exhaust fan in toilet because of that toilet was stinky..etc..
Verificeret rejsende
Overnattede 2 nætter i oktober 2019
6/10 Okay
Verificeret rejsende
Rejste med familie
28. okt. 2019
Synes ikke om: Rengøring, overnatningsstedets tilstand og faciliteter
A shisha bar with rooms. Not an inn.
This place runs a shisha bar. Our room was behind the shisha bar, so had to go past the kitchen staff to get to the room. Very very dirty carpets in the passage way.
Room was adequate and bed linen clean, but quite run down, and chair provided was terribly stained. I would not sit on it. It had to do for the night, but would not go again.
Verificeret rejsende
Overnattede 1 nat i oktober 2019
8/10 Udmærket
Suki Suki
23. okt. 2019
Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter
Suki Suki
Overnattede 1 nat i oktober 2019
8/10 Udmærket
Bertha
14. okt. 2019
Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
Bertha
Overnattede 1 nat i oktober 2019
4/10 Dårligt
Verificeret rejsende
5. okt. 2019
Synes ikke om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
Verificeret rejsende
Overnattede 1 nat i oktober 2019
6/10 Okay
Sherjeel
Rejste med familie
29. sep. 2019
Synes godt om: Værelsets komfort
Synes ikke om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter
Women on counter was fed-up with her life! Rude. Carpets wet and old. Beds were comfortable but room below-average, paint coming out.
Sherjeel
Overnattede 1 nat i september 2019
4/10 Dårligt
Verificeret rejsende
7. sep. 2019
Synes ikke om: Rengøring, overnatningsstedets tilstand og faciliteter, værelsets komfort
Verificeret rejsende
Overnattede 4 nætter i september 2019
10/10 Fremragende
Joseph
Forretningsrejsende
31. aug. 2019
Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort