Dear Morten,We value your opinion and the time you took to rate your stay. If you have any thoughts or suggestions about your experience, we'd be extremely grateful to hear them.Kind regardsKaren Golding

Dear Hanne,Thank you for taking the time to share your positive experience. I'm delighted to hear that you enjoyed your stay, the fantastic view, and the convenient location. If there's anything specific you'd like to highlight or if you have any suggestions for improvement, please feel free to let us know.Best Regards,Reception Shift Supervisor

Dear Guest,Thank you for taking the time to share your feedback. I genuinely appreciate your positive comments about our hotel's location. I do apologize for any inconvenience regarding the cleaning oversight, and we'll address this matter with our housekeeping team. Additionally, I understand that the proximity to the ambulance central may have been a concern, and we apologize for any disturbance caused. We value your input, and we'll use it to enhance our services.Best Wishes,Reception Shift Supervisor

Dear KateThank you for rating your experience a 8 out of 10. If there's anything specific about your stay you'd like to share to help us enhance our services, please feel free to let us know. Kind regards

Dear Matilde,Thank you for taking the time to share your feedback on your recent stay. I am delighted to receive your perfect 10/10 rating.I appreciate your positive review and am thrilled to know that you had a wonderful stay with us.Thank you for choosing Hampton By Hilton London Waterloo. We look forward to the pleasure of welcoming you back for another outstanding stay.

Dear Benny,Thank you for your outstanding 10/10 review! I'm absolutely delighted to learn that your experience with us met or exceeded your expectations. Your satisfaction is our top priority, and it's gratifying to know that we achieved our goal during your stay.Thank you for choosing our hotel, and we look forward to the pleasure of hosting you again for another outstanding stay in the future.

Dear Soren,Thank you for your feedback and for awarding us an 8/10. I appreciate your time and your insights into your stay. If there are specific details or areas where we could further improve and enhance your experience, please don't hesitate to share. We value your input and look forward to the opportunity to welcome you back for an even more enjoyable stay in the future.

Dear LisWe are absolutely delighted by your kind comments about our hotel. Thank you for sharing your positive experience with us!I hope we have the pleasure of welcoming you back to our hotel in the future.Kind regardsKaren Golding

Dear KennetWe greatly appreciate your score and value your input. If you have any additional comments about your stay or any specific areas you feel we can enhance, please do not hesitate to share them with us.Kind regardsKaren Golding

Dear Jakob,Thank you for taking the time in reviewing your stay with us, if there is any aspect of your stay you wish to highlight please do not hesitate to contact us directly.Kind RegardsKaren Golding

dear Dejligt, Thank you for your 10/10 rating. The Hampton by Hilton London Waterloo team was thrilled to read that you had such a good time with us. Our hotel prides itself with the great service our team delivers and to hear you have received this service is excellent. Your comments are highly valued as they give us an opportunity to improve those aspects, we may not be aware can cause any inconvenience. Please rest assured that your feedback has been passed on to relevant departments. Call or email us if there is anything we can help you with.We look forward to welcoming you back to us soon.

Dear Nathaly, Thank you for your 10/10 rating. The Hampton by Hilton London Waterloo team was thrilled to read that you had such a good time with us. Our hotel prides itself with the great service our team delivers and to hear you have received this service is excellent. Your comments are highly valued as they give us an opportunity to improve those aspects we may not be aware can cause any inconvenience. Please rest assured that your feedback has been passed on to relevant departments. Call or email us if there is anything we can help you with. We look forward to welcoming you back to us soon.

Dear Lisa,Thank you so much for your wonderful review and for giving us a perfect score of 5 out of 5! We are thrilled to hear that you had such a positive experience at Hampton by Hilton London Waterloo.Your kind words are greatly appreciated, and we are delighted that you enjoyed your stay with us. It is always our aim to provide excellent service and ensure that our guests have a memorable visit.We look forward to welcoming you back soon.

Hi Assad,Thank you for taking the time to share your feedback about your recent stay at Hampton by Hilton London Waterloo. We are delighted to hear that you enjoyed our breakfast and appreciated the early check-in. It's wonderful to know that you found your room clean and the bed comfortable.However, I apologize for the issues you encountered regarding the room's ambiance and smell. We take all feedback seriously and will look into addressing these concerns to improve our guests' experience.We are pleased that our convenient location near the metro station and restaurants added to the enjoyment of your stay.Thank you again for your valuable feedback, and we hope to have the opportunity to welcome you back in the future.

Dear Guillaume, Thank you for taking your time out to leave us a review. I'm glad to hear our breakfast was good for you and everything was clean, our team will be extremely happy to hear this. We hope to see you again in the future. Best Regards,

Dear Amie, I'm delighted to see you gave us a 5 out of 5 reviews. I can see you didn't leave any comments but if you would like to share anything about your experience with us then feel free to drop us an email.Kind Regards,

Dear Kenneth, Thank you for leaving us a review. It's wonderful to hear such kind words regarding your stay! The team will be happy to know that you see how eager they are to help and satisfy our guest needs. We really aim to make sure our guest has a great experience with us. We hope to see you again in the future. Best Regards,

Dear Jane, Thank you for leaving us such a nice review. I'm delighted to hear that you would definitely come back and stay with us here at Hampton by Hilton London Waterloo. It's very nice to hear that our team was friendly and helpful with directing you around.We are located in a great area and also right next to waterloo station, so I hope that was beneficial for you. We try to offer a great range and variety at breakfast, so I'm pleased this was enjoyable for you. We look forward to welcoming you back!Best Wishes,

Dear James, Thank you for taking your time to leave us a review. It's unfortunate to hear that breakfast wasn't up to standard both mornings, we really appreciate the feedback, and we take on board for any necessary improvements we need to make.We hope to see you again in the future. Kind Regards,

Dear Patrice, Thank you for taking the time to review us!It's great to hear it was good value for money. If there's anything else, you would like to share with us please get in touch. We wish to see you again in the future!Best Regards,

Dear Glen, Thank you for taking your time to leave us a review along with your feedback of your stay!I'm glad to hear your views on our staff being great, they really try to go that extra mile to make sure our guests are happy. It saddens me to hear that the bed wasn't comfortable for you, and you didn't manage to sleep well. We really take on board all feedback to improve necessary changes and to make sure our guests really have a perfect stay! We really hope to see you again in the future and that we can change your views around. Kind Regards,

Dear Peter, Thank you for taking your time to review us. I see you didn't leave any comments, if there is anything you would like to add please drop us an email as we always want to hear any feedback from our guests. Many Thanks,

Dear Ronald, Thank you for reviewing us, I see you haven't left any comments, but I would love to hear your feedback and experience with us. Kind Regards,

Dear Jadilyn, Thank you for leaving us a review and feedback on your experience with us. We are Located very well so I'm glad the location was convenient for you, and you managed to get around easily. I'm delighted to hear our staff were friendly and helpful and you had a wide variety of choice at breakfast. It saddens me to hear that the room was on the small side and the mattress wasn't comfortable for you, we thank you for the feedback as we aim to improve anything necessary to make sure our guest have a great and comfortable stay. I apologies you had to go through the fire alarm, and I understand it could be frustrating but as health and safety and our main responsibility to keep all guest safe, all actions were necessary to carry out the correct investigation and procedures to ensure everyone's safety. We hope to see you again in the future and hope we can change your view!Best Regards,

Dear Tanya, Thank you for sharing your feedback with us regarding your recent stay at our hotel.We understand that experiencing a fire alarm can be unsettling, and we sincerely apologize for any inconvenience it may have caused you. Please know that the safety and security of our guests is our top priority, and the activation of the fire alarm is a precautionary measure to ensure the well-being of everyone in the building.While we regret any disruption to your stay, it's important to note that compensation is not typically provided in situations where the fire alarm is activated as it is a critical safety measure. Our team is trained to handle such situations efficiently and to ensure that all guests evacuate the premises safely.We appreciate your understanding and cooperation in this matter, and we hope to have the opportunity to welcome you back for a more enjoyable experience in the future.Kind Regards,

Dear Sabrina, Thank you for leaving us a 5 out of 5 reviews.I would love to hear more about your experience with us, so if you could drop us an email with any details you would like the share. We hope you come and stay with us again soon. Best Regards,

Dear Katherine,Thank you for your detailed feedback! I'm glad to hear that you enjoyed our hotel's great location, making it easy to walk to Waterloo station and explore the Thames and other major attractions. It's fantastic that you found plenty of dining options nearby and enjoyed the breakfast offerings. I do apologize for any inconvenience with the slow internet and the need to change rooms due to a broken shower, but I'm pleased that my team could assist you promptly and that you enjoyed the new room with brilliant views of the Shard. We appreciate your feedback and hope to welcome you back for an even better experience in the future.Best Regards,Umisha VarsaniGuest Services Manager

Dear Lisa,Thank you so much for your glowing review! I'm thrilled to hear that you had a perfect stay with us. It's fantastic to know that our efforts to provide top-notch service and amenities were appreciated. We can't wait to welcome you back for another wonderful experience in the future!Best Regards,Umisha VarsaniGuest Services Manager

Dear Sami,Thank you so much for your glowing review! I'm thrilled to hear that you had a perfect stay with us. It's fantastic to know that our efforts to provide top-notch service and amenities were appreciated. We can't wait to welcome you back for another wonderful experience in the future!Best Regards,Umisha VarsaniGuest Services Manager

Dear Drew,Thank you for your feedback! I'm pleased to hear that you enjoyed our great location near Waterloo station and the accessibility to city buses. It's wonderful to know that you experienced top-notch customer service and found our hotel suitable for families, with a great breakfast selection. We're glad you found our proximity to Big Ben and Parliament convenient, as well as the walkable distance to Soho. I appreciate your comments and look forward to welcoming you back for another stay in the future.Best Regards,Umisha VarsaniGuest Services Manager

Dear Renato,Thank you for your positive feedback! I'm delighted to hear that you enjoyed our excellent service, comfortable and clean room, as well as the many breakfast options. It's great to know that you were able to do many things on foot during your stay. We look forward to welcoming you again soon for another memorable experience!Best Regards,Umisha VarsaniGuest Services Manager

Dear Ian,Thank you for your excellent feedback! I'm thrilled to hear that you enjoyed your stay with us and found our hotel to be conveniently located near Waterloo station. It's wonderful to know that you felt safe in the area and that you appreciated the cleanliness, modernity, and amenities of our hotel room. I'm delighted that you and your children enjoyed the complimentary breakfast, especially the waffle stand! We hope to have the pleasure of welcoming you back for another fantastic stay soon!Best Regards,Umisha VarsaniGuest Services Manager

Dear Jan,Thank you for sharing your feedback with us. I'm glad to hear that you had a positive experience overall. If there are any specific areas you feel we could improve upon to make your next visit even better, please feel free to let us know. We appreciate your valuable input and hope to have the opportunity to welcome you back in the future.Best Regards,Umisha VarsaniGuest Services Manager

Dear Michael, Thank you for taking you time out to review us, I see you haven't left us any comments regarding your stay. If you wish, please send us an email on your experience with us as I would love to hear your feedback. Kind Regards,