Restaurant
Tjek tilgængelighed

Anmeldelser af Flagship London Finchley

3.5 out of 5
Flagship London Finchley
Leisure Way, 3, London, ENG

Anmeldelser

7,4

Godt

Bedømmelse på 10 − Fremragende. 181 af i alt 750 anmeldelser" "
Bedømmelse på 8 − Udmærket. 298 af i alt 750 anmeldelser" "
Bedømmelse på 6 − Okay. 169 af i alt 750 anmeldelser" "
Bedømmelse på 4 − Dårligt. 63 af i alt 750 anmeldelser" "
Bedømmelse på 2 − Forfærdeligt. 39 af i alt 750 anmeldelser" "

7,8/10

Rengøring

8,2/10

Service og personale

6,8/10

Faciliteter

6,8/10

Overnatningsstedets tilstand og faciliteter

6,6/10

Miljøvenligt

Anmeldelser

4/10 Dårligt

Malene

Overnattede 2 nætter i oktober 2022
Svar fra Eva den 19. nov. 2022
Hi, Malene! We are sad to see that you are not satisfied with our services. Be assured, we will strive day and night to ensure a comfortable stay in the future. Regards, Eva

8/10 Udmærket

kamran

Synes godt om: Rengøring, service og personale
Synes ikke om: Overnatningsstedets tilstand og faciliteter
Overnattede 7 nætter i juli 2022
Svar fra Greta den 19. sep. 2022
Thanks for the positive rating! Hope to welcome you again soon. Regards, Greta

6/10 Okay

Ali

Forretningsrejsende
Synes godt om: Rengøring, service og personale
Synes ikke om: Overnatningsstedets tilstand og faciliteter, værelsets komfort
Overnattede 3 nætter i juli 2022
Svar fra Simon den 18. jul. 2022
Hi, Ali! Thank you for rating us, it seems like your stay with us has not been up to the mark. We believe in continuous improvements. Do give us another chance and we will ensure that you experience the comfort and hospitality we are known for. Regards, Simon

8/10 Udmærket

Verificeret rejsende

Synes godt om: Rengøring, service og personale, værelsets komfort
Overnattede 3 nætter i juni 2022

10/10 Fremragende

Tinna

Rejste i en gruppe
Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
Overnattede 3 nætter i september 2019
Svar fra David den 1. okt. 2019
Wow, thanks for the great review score, the team will be so pleased to see this!

8/10 Udmærket

Verificeret rejsende

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter
Synes ikke om: Værelsets komfort
Det var ingen aircondition ,køleskab
Overnattede 4 nætter i juni 2018
Svar fra David den 22. aug. 2018
Many thanks for the review and scoring. I have noted your comment and do note some of our room do have air con, however they are limited, subject to availability and can be requested prior to arrival.

8/10 Udmærket

Verificeret rejsende

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
Udmærket
Dejligt ophold for os og børnene som trives og syntes godt om forholdene på hotellet.

8/10 Udmærket

Peter, Århus

Synes godt om: Rengøring
Ok hotel til prisen
OK hotel til prisen. Værelset var pænt og rent. Nemt med bus og metro til London C. Altså et fint hotel, hvis det alene skal anvendes til overnatning.

6/10 Okay

Verificeret rejsende

Synes godt om: Rengøring, værelsets komfort
Synes ikke om: Service og personale
Der er ikke morgenmad nok til alle
Der er ikke morgenmad nok til alle BDer er ikke morgenmad nok til alle

10/10 Fremragende

Jacob, Tårnby

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
Super godt hotel til prisen
Hotellet ligger godt i forhold til Alexandra Palace, hvor vi skulle til arrangement i flere dage. Desuden er der gode muligheder for tog og bus til centrum. Værelserne er komfortable, pæne og rene. Rigeligt med TV kanaler. WIFI fungerer perfekt på værelset. Udemærket morgenmad. Visse dage oplevede vi dog at der var lige lidt plads nok i restauranten til de mange gæster. Men vi fik da plads alligevel.

8/10 Udmærket

Jacob

Synes godt om: Værelsets komfort
Nem transport til Alexandras Palace
Vi valgte hotellet pga. belligenhed/pris i forhold til Alexandras Palace. Hotellet virker lidt slidt. Værelset trænger til renovering. Vi beklagede os over en meget støjende ventilator på badeværelset. Vi blev lovet at denne ville blive repareret, men det skete aldrig.

8/10 Udmærket

Kim L

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
En meget fin hoteloplevelse. Meget for pengene. Rent og pænt. En lille gåtur til nærmeste tube, hvorfra det tager ca. 25 min. til Leicester Square

8/10 Udmærket

Flora-D

Rejste i en gruppe
Synes godt om: Rengøring, service og personale, faciliteter
Établissement correct car nous n’avions pas d’autre choix à un prix « raisonnable » sur Londres. Les photos ne correspondent pas car les équipements sont beaucoup plus anciens. Un désavantage important l’hôtel était loin du centre-ville. Sinon le personnel était agréable.
Svar fra Ava den 22. dec. 2022
Heureux de l'entendre, Invité ! Merci de faire partie de notre famille et nous nous efforcerons toujours de répondre à vos attentes. Amitiés, Ava

10/10 Fremragende

Mark

Overnattede 1 nat i december 2022

2/10 Forfærdeligt

Edith

Synes ikke om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
The hotel was not functioning as an hotel any more????
Overnattede 1 nat i december 2022
Svar fra Ava den 22. dec. 2022
Hi, Edith! We are sad to see that you are not satisfied with our services. Be assured, we will strive day and night to ensure a comfortable stay in the future. Regards, Ava

8/10 Udmærket

Raju

Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
It was good stay, quiet and comfi.
Overnattede 2 nætter i december 2022
Svar fra Ava den 22. dec. 2022
Hi, Raju! Thanks for taking out time to share your prestige review with us. We take pride in giving outstanding services to our customers and we are overjoyed to receive your compliments and appreciation. Regards, Ava

8/10 Udmærket

a m

Forretningsrejsende
Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
Quiet and comfortable stay
Nice hotel, very quiet, comfortable size room and bed. It is a lower budged hotel, do keep that in mind. With that said, all affords were made to make it comfortable. It's a bit run down, but room service was very good - clean towels and coffee / tea, etc. It's little tricky to find if you arrive late at night, but as the signposting is not very clear. There is a car park should you need one and good access to transport to local shopping area. Staff were very friendly and checking was super easy.
Overnattede 5 nætter i november 2022
Svar fra Ammy den 1. dec. 2022
Hi, thank you for sharing your feedback. We have cascaded the same to our concerned team to keep up with your expectations. Have a great day! Regards, Noah

8/10 Udmærket

Joanne

Overnattede 1 nat i november 2022
Svar fra Ammy den 1. dec. 2022
Hi, Joanne! Thank you very much for being with us. Looking forward to your continued love and support. Regards, Tim

8/10 Udmærket

John

Overnattede 1 nat i november 2022
Svar fra Ammy den 1. dec. 2022
Hi, John! Thank you very much for being with us. Looking forward to your continued love and support. Regards, Tim

4/10 Dårligt

Jodi

Rejste med partner
Synes ikke om: Faciliteter, overnatningsstedets tilstand og faciliteter
Generally very dated and in need of repair or refurbishment. The window could be opened from the outside with no ability to lock it, not ideal being on the ground floor. Bathroom was stained, sink had a spoon in the drain and taps were prone to exploding water everywhere if you weren't incredibly careful. Only one large towel supplied for two of us (rest were hand towels). Heating was overly complicated with no instructions. It was a bed after a long night, which was the only positive point.
Overnattede 1 nat i november 2022
Svar fra Ammy den 23. nov. 2022
Hi, Jodi! Thanks for sharing your experience and valuable feedback with us. We will try our best to give an awesome experience on your next stay. Regards, Noah

10/10 Fremragende

Marcia

Overnattede 1 nat i november 2022
Svar fra Ammy den 23. nov. 2022
Thanks for the positive rating, Marcia! Hope to welcome you again soon. Regards, Noah

6/10 Okay

Selena

Rejste med partner
Synes ikke om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter
The man that checked me in was speaking with his colleague at the same time as dealing with me which I thought was rude. The hotel smelt horrible and is in need a refurbishment. The room didn't look the same as pictured and the bathroom needed mould and meldrew to be removed and for the fixtures and fittings to be replaced as they are badly worn.
Overnattede 1 nat i november 2022
Svar fra Eva den 19. nov. 2022
Hi, Selena! Sorry for the trouble faced. We have duly noted your feedback and will ensure better services in the future. Have a nice day ahead :) Regards, Eva

8/10 Udmærket

Rebecca

Synes godt om: Service og personale, værelsets komfort
Good little hotel!
The bed was super comfortable, and the room was a really good size. Loved the vending machine. Travel into and out of central London was super easy too! My only gripe was there was an amount of mould around the bath and on the roof in the bathroom.
Overnattede 2 nætter i oktober 2022
Svar fra Eva den 19. nov. 2022
Hey, Rebecca! Thank you so much for acknowledging our efforts and rating us positively. We shall never stop pleasing you with our services. Regards, Eva

8/10 Udmærket

Stuart

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
Overnattede 1 nat i oktober 2022
Svar fra Eva den 19. nov. 2022
Hey, Stuart! We shall continue to make you happy and satisfied with our services. Hope to serve you better always! Regards, Eva

6/10 Okay

Molly

Synes godt om: Service og personale
Synes ikke om: Værelsets komfort
Okay stay - but needs some much needed TLC!
The staff were plenty pleasant enough however its the hotel itself that could do with some TLC. The hallways had an awful smell to them (particularly the areas near the lifts..at some points it was almost unbearable) and big stains on the floor (carpet definitely needs replacing) the room was a great size but beds are rock hard and even though we had four pillows in total they were as flat as a pancake! Definitely time to be replaced! Bathroom was really outdated and marks over tv unit/walls. That being said, it does have a big carpark, loads of restaurants nearby and a bus stop. If the hotel had a revamp it couldn't be faulted! Luckily we were only staying for one night so cracked on with it!
Overnattede 1 nat i oktober 2022
Svar fra Eva den 19. nov. 2022
We are sorry to disappoint you, Molly! We can understand that your stay with us has not been a pleasant one. However, we will definitely strive hard to serve better. Do give us another chance and we will ensure that you would experience the comfort and hospitality we are known for. Hope to welcome you soon :) Regards, Eva

2/10 Forfærdeligt

Lisa

Overnattede 1 nat i oktober 2022
Svar fra Eva den 19. nov. 2022
Hi, Lisa! We regret the unpleasant experience you had with us. We are continuously working on improvements. Looking forward to serving you better. Regards, Eva

10/10 Fremragende

Ashley

Overnattede 1 nat i oktober 2022

2/10 Forfærdeligt

richard

Synes ikke om: Rengøring, overnatningsstedets tilstand og faciliteter, værelsets komfort
Dirtest hotel we have ever seen
The dirtiest hotel we have ever stayed in. Mould, grime, limescale in the bathroom, blonde hair all over the floor in living part, finger marks everywhere, broken cupboards with mould in, the kettle was old and had limescale and mouldy dirt on it, the bed was extremely springy my partner had to ask for extra padding due to health issues so they gave an old grubby futon mattress thing. She was bitten 3 times whilst being in the bed! Extractor fan didnt work, the windows didnt shut properly. The lift and hallways stank and there was mould and stains up on the roof. Cluby banging music playing at 4am above us which woke us up and constant cars beeping outside. Will never ever stay in these hotels again, we felt dirty.
Overnattede 2 nætter i oktober 2022
Svar fra Eva den 19. nov. 2022
Hi, Richard! We are extremely apologetic to know that your experience with us has not been a pleasant one and we will work on your feedback, to ensure that the related issues are carefully monitored and eliminated to their maximum extent. Regards, Eva

8/10 Udmærket

Verificeret rejsende

Synes godt om: Service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
Great hotel for the price especially in London 😊 only downfall was the bathroom really could do with a re vamp abit grubby flush didn’t work very well and the taps were all or nothing.
Overnattede 1 nat i oktober 2022
Svar fra Eva den 19. nov. 2022
Hi, Thanks a lot for staying with us. So glad to know you liked our services. Keep this love coming :) Regards, Eva

6/10 Okay

Jamie

Forretningsrejsende
Synes godt om: Værelsets komfort
Synes ikke om: Rengøring, overnatningsstedets tilstand og faciliteter
Tired and not very clean but you get what you pay4
Overnattede 1 nat i oktober 2022
Svar fra Eva den 19. nov. 2022
Hi, Jamie! We are sad to see that you are not satisfied with our services. Be assured, we will strive day and night to ensure a comfortable stay in the future. Regards, Eva

10/10 Fremragende

Robert

Overnattede 1 nat i oktober 2022

8/10 Udmærket

Verificeret rejsende

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
Overnattede 1 nat i oktober 2022
Svar fra Ammy den 1. dec. 2022
Hi, thank you very much for being with us. Looking forward to your continued love and support. Regards, Tim

8/10 Udmærket

Ionut

Rejste i en gruppe
Synes godt om: Rengøring, service og personale, værelsets komfort
Decent room
Nice room, walls need redecorated, comfy beds, clean.
Overnattede 1 nat i oktober 2022
Svar fra Ammy den 23. nov. 2022
Hi, thank you very much for being with us. Looking forward to your continued love and support. Regards, Tim

8/10 Udmærket

Craig

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
The over all stay was average nice clean and fairly comfortable room. Average size room and bathroom but did what it needed to. Was a little dissapointed that breakfast was not included with the stay. Also would have liked a booklet of some kind giving prices and activities of the venues around the hotel.
Overnattede 1 nat i oktober 2022
Svar fra Ammy den 1. dec. 2022
Hi, thank you for sharing your feedback. We have cascaded the same to our concerned team to keep up with your expectations. Have a great day! Regards, Noah

10/10 Fremragende

Howard

Overnattede 1 nat i oktober 2022
Svar fra Eva den 19. nov. 2022
Thanks for rating us superbly, Howard! Glad to know that you loved our services :) Regards, Eva

8/10 Udmærket

Patricia May

Synes godt om: Rengøring
This is your basic budget hotel. I stayed for 3 nights and no one cleaned the room, but then I didn't ask for this service. The room was a good size and was clean, with plenty of clothing storage. The hallways were in need of updating and reception area was also a bit uninspiring, but the staff at the front desk were friendly/ helpful. There were nearby bus and underground links and this hotel was convenient for events at Alexandra Palace.
Overnattede 3 nætter i oktober 2022
Svar fra Eva den 19. nov. 2022
Hi Patricia May! Thanks for taking out time to share your prestige review with us. We take pride in giving outstanding services to our customers and we are overjoyed to receive your compliments and appreciation. Regards, Eva

10/10 Fremragende

Jean-Luc

Overnattede 1 nat i september 2022
Svar fra Ammy den 2. okt. 2022
Hi, Jean! Thank you very much for being with us. Looking forward to your continued love and support. Regards, Tim

8/10 Udmærket

Ryan

Rejste med familie
Synes godt om: Service og personale, værelsets komfort
Good sleep and convenient for onward travel/London
We stayed at OYO as it was conveniently located to Finchley Central and Northern Line in to London the following day. It was a late check-in for us following a long drive. The area around the hotel is busy with a retail park, but we parked no problem directly outside the hotel. Check in was quick and friendly. The hallways to the room and the lift etc are a little tired, as are the rooms, but the room was clean and comfortable. The family all also well, so no real complaints. It did the job for us for sure.
Overnattede 1 nat i september 2022
Svar fra Ammy den 2. okt. 2022
Hi, Ryan! Thank you for sharing your feedback. We have cascaded the same to our concerned team to keep up with your expectations. Have a great day! Regards, Noah

8/10 Udmærket

Michael

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
Excellent apart from issue with hot water
Overall a very pleasant stay. The receptionist was very friendly and helpful. The car park was full when we arrived but the receptionist allowed us to move a traffic cone that was in front of a parking space. The room was clean and comfortable. Only major downside was that there was no hot water in the morning. (this was a big negative)
Overnattede 1 nat i september 2022
Svar fra Ammy den 2. okt. 2022
Hi, Michael! Thank you for sharing your feedback. We have cascaded the same to our concerned team to keep up with your expectations. Have a great day! Regards, Noah

10/10 Fremragende

barbara

Overnattede 1 nat i september 2022
Svar fra Jacob den 26. sep. 2022
Thanks for the positive rating! Hope to welcome you again soon. Regards, Jacob

6/10 Okay

Miss

Overnattede 1 nat i september 2022
Svar fra Terry den 26. sep. 2022
Hi, thank you for taking your precious time to check us out. We apologize for the disappointment and we will surely make every effort to keep to your standards in the future. Regards, Terry

8/10 Udmærket

Hei Yau

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
Overnattede 4 nætter i september 2022
Svar fra Jacob den 26. sep. 2022
Thanks for the positive rating! Hope to welcome you again soon. Regards, Jacob

10/10 Fremragende

ALA ELDEEN

Rejste med familie
Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
Overnattede 4 nætter i september 2022
Svar fra Greta den 19. sep. 2022
Thanks for the positive rating! Hope to welcome you again soon. Regards, Greta

10/10 Fremragende

Stephen

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
What a nice surprise!
I booked this for my daughter and her partner for a birthday trip and on checking in her partner informed the staff he was going to propose whilst in the city. On returning from the show in London the management had put a bottle of Bubbly in their room to celebrate. This was going over and above and was really appreciated by them and me
Overnattede 1 nat i september 2022
Svar fra Greta den 19. sep. 2022
Thanks for the positive rating! Hope to welcome you again soon. Regards, Greta

10/10 Fremragende

Jessica

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
Very good value.
We stayed for one night. The staff were friendly and efficient. The room was clean and the bed comfortable. The hotel is on a trading estate where there are a number of places to eat and drink. Good value for money.
Overnattede 1 nat i august 2022
Svar fra jan den 11. sep. 2022
Hi, Jessica! Thanks for your amazing words of appreciation. Words like these drive us to work even harder. Have a wonderful day! Regards, Jane!

10/10 Fremragende

Tim

Overnattede 3 nætter i august 2022
Svar fra Ammy den 11. sep. 2022
Thanks for the positive rating, Tim! Hope to welcome you again soon. Regards, Amelia.

10/10 Fremragende

Lee

Overnattede 1 nat i september 2022
Svar fra Ammy den 6. sep. 2022
Thanks for the positive rating, Lee! Hope to welcome you again soon. Regards, Amelia.

4/10 Dårligt

Ian

Forretningsrejsende
Noisiest place I’ve ever stayed until 4;00 am midweek
Overnattede 3 nætter i august 2022
Svar fra Jane den 6. sep. 2022
Sorry for the hassle you faced, Ian! We have marked a note for the experience you had this time. Rest be assured, that we will strive to ensure a pleasant stay with us in the future. Regards, Jane!

2/10 Forfærdeligt

CHRISTOPHER

Rejste i en gruppe
Synes ikke om: Service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
NOT HAPPY!!!
Started off badly. Was given key to room only to find someone already in there. Thankfully they were very understanding but it was highly embarrassing. Front desk didn’t seem to care very much but did correct the error. The room: Air Conditioning not working, fan in bathroom broken, uncomfortable bed and it was very hot in the night. Asked to change room next day only to find whilst the new room was cooler, the air con still didn’t work, nor did the bathroom fan and the beds were even more uncomfortable. Safe to say, I cannot recommend and will NEVER return or use this chain again.
Overnattede 2 nætter i august 2022
Svar fra Jane den 23. aug. 2022
Hi, Christopher! We are sorry that the stay did not turn out to be an amazing one. Hope to have another chance soon so that we can make it up to you with an amazing stay ahead. Regards, Jane!

8/10 Udmærket

Michael

Overnattede 1 nat i august 2022
Svar fra Arthur den 23. aug. 2022
We appreciate your feedback! Hope to welcome you soon :) Regards, Arthur