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Anmeldelser af Dockside Hotel

3 out of 5
Dockside Hotel
55 Sutton Street, London, England

Anmeldelser

7,2

Godt

Bedømmelse på 10 − Fremragende. 13 af i alt 92 anmeldelser" "
Bedømmelse på 8 − Udmærket. 47 af i alt 92 anmeldelser" "
Bedømmelse på 6 − Okay. 19 af i alt 92 anmeldelser" "
Bedømmelse på 4 − Dårligt. 8 af i alt 92 anmeldelser" "
Bedømmelse på 2 − Forfærdeligt. 5 af i alt 92 anmeldelser" "

7,4/10

Rengøring

7,8/10

Service og personale

6,4/10

Faciliteter

6,8/10

Overnatningsstedets tilstand og faciliteter

6,6/10

Miljøvenligt

Anmeldelser

8/10 Udmærket

Anne-Marie Fog

Rejste med familie
Synes godt om: Service og personale
Overnattede 4 nætter i juli 2022
Svar fra J Ahmed den 16. jul. 2022
thanks.

6/10 Okay

Francois

Forretningsrejsende
Synes godt om: Service og personale
Synes ikke om: Rengøring, overnatningsstedets tilstand og faciliteter
The staff was lovely The facility is not great, old and ran down... If you are looking for something quick and cheap, that does the job, then this would be perfect. It is fairly quiet and accessible by public transport. The location itself is not fancy The breakfast was cold and not fancy
Overnattede 1 nat i april 2024
Svar fra J Ahmed den 13. maj 2024
thanks.

8/10 Udmærket

Jonathan, Rugby

Forretningsrejsende
Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter
Great place for a bed for the night. Convenient and reasonable and cost-effective.
Overnattede 1 nat i marts 2024
Svar fra J Ahmed den 20. apr. 2024
Thank you so much for your nice review :)

10/10 Fremragende

Kieran

Synes godt om: Rengøring, service og personale
Overnattede 1 nat i marts 2024
Svar fra J Ahmed den 21. mar. 2024
Thank you so much for great score :)

10/10 Fremragende

Nestor

Rejste i en gruppe
Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
Overnattede 3 nætter i februar 2024
Svar fra J Ahmed den 12. feb. 2024
Thank you so much for your nice review we would love to serve you again :)

10/10 Fremragende

Amy

Rejste med familie, Rejste i en gruppe
Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
Good location and friendly staff!
The staff were so so friendly, nothing was too much to ask! Felt very safe here and close to the city centre without it being too busy! Definitely stay again and recommend!
Overnattede 2 nætter i februar 2024
Svar fra J Ahmed den 12. feb. 2024
Thank you so much for your nice comments we would love to serve you again :)

6/10 Okay

Daniel

Synes ikke om: Rengøring, overnatningsstedets tilstand og faciliteter
Overnattede 1 nat i december 2023
Svar fra J Ahmed den 16. dec. 2023
Thank you very much for your stay.

10/10 Fremragende

Arthur

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter
I thought for the price and location to central london it was a bargain. Very quiet
Overnattede 1 nat i november 2023
Svar fra J Ahmed den 16. dec. 2023
Thank you very much for your stay.

8/10 Udmærket

Jorma

Forretningsrejsende
Synes godt om: Rengøring, service og personale, værelsets komfort
Good value for the money - great location
My room had had a dripping shower and the basin was a little smudgy. I told this to the reception and I was given a new room right away. Thank you for a quick response.
Overnattede 5 nætter i oktober 2023
Svar fra J Ahmed den 27. nov. 2023
Thank you so much for your stay we will keep working hard to deliver better thanks.

2/10 Forfærdeligt

A

Forretningsrejsende
Synes ikke om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
Vile & Filthy
Just diabolical! Room was filthy bathroom was moldy spent the day itchy after sleeping in the bed!
Overnattede 2 nætter i oktober 2023
Svar fra jahan den 11. okt. 2023
I'm sorry to hear that we don't really get much complains but we will pay more attention about your concerns thanks.

8/10 Udmærket

Mikael

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
Overnattede 3 nætter i september 2023
Svar fra jahan den 11. okt. 2023
Thanks for you stay :)

8/10 Udmærket

Nicola

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
Good hotel for an overnight stay
Staff very friendly and helpful. Room was clean and had tea/coffee facilities. Breakfast was limited but staff offered gluten free options. Hotel was conveniently close to the train station, and access to the city.
Overnattede 1 nat i september 2023
Svar fra jahan den 27. sep. 2023
Thank you so much for your comments hop to see you again thanks.

6/10 Okay

Jennifer

Overnattede 1 nat i august 2023
Svar fra jahan den 16. aug. 2023
Thanks for your stay hope will see you soon :)

8/10 Udmærket

Sharon

Forretningsrejsende
Good value for money in the area for a short stay all the basics and local shops nearby not a particularly noisy area. Staff were actually great very welcoming and very helpful would stay again thank you
Overnattede 1 nat i juli 2023
Svar fra jahan den 5. jul. 2023
Thank you so much for your stay will see you soon :)

4/10 Dårligt

Scott

Rejste med partner
Synes ikke om: Rengøring, overnatningsstedets tilstand og faciliteter
Very dirty rooms in a neighborhood that didn’t feel very safe.
Overnattede 3 nætter i juni 2023
Svar fra jahan den 4. jul. 2023
Feel really sorry to read about that how someone can stay 3 nights ? and leaving the comments like that because if I'm myself not happy in the hotel I would check-out the next day but any way thanks.

8/10 Udmærket

Sajid

Forretningsrejsende
Synes godt om: Rengøring, overnatningsstedets tilstand og faciliteter
Stayed here for 1 night as on work trip. It was pleasant, clean and good size double room with en-suite shower room good stuff size. I would stay here if I revisit London.
Overnattede 1 nat i maj 2023
Svar fra jahan den 7. jun. 2023
Thank you so much for your comments

6/10 Okay

Gary

Forretningsrejsende
Synes ikke om: Værelsets komfort
Overnattede 1 nat i maj 2023
Svar fra J Ahmed den 17. maj 2023
Thank you so much for your rating we will work hard for better thanks.

8/10 Udmærket

Thomas-Christian

Rejste med familie
Synes godt om: Service og personale
Whilst Dockside Hotel is not the most salubrious, it is a functional, accessible hotel. Rooms were presentable, if a little shabby and in need or some redecoration. Rooms are not big. But if you just need a reasonably comfortable for the night (or two), this should suffice for most. [Booked for London Marathon weekend]
Overnattede 1 nat i april 2023
Svar fra J Ahmed den 26. apr. 2023
Thank you so much for your stay :)

8/10 Udmærket

Giles

Synes godt om: Rengøring, service og personale, værelsets komfort
You get what you pay for.
We had read some of the reviews for this hotel and had mixed feelings as some raved and some ranted about all aspects of the hotel. When we arrived we found the front of the building to be in good condition. We had no issues with booking in with the hotel staff and found all members of staff to be pleasant, helpful and polite. This included staff members that have been highlighted as not so helpful by other reviews of this hotel. Our room was clean and tidy with everything you would expect. Tea, coffee, milk, kettle and Freeview digital tv. The on suite bathroom was clean and fully functional with the fittings showing a little age related marks. We found the facilities within the room to be of the quality you should expect for a hotel with a lower end price point. The breakfast was of good quality and ranged from cooked to continental. We left every morning with a full stomach. A corner of the breakfast room is given over to a lounge area with tv and sofas if you have spare time on your hands. I have read reviews that state the smoke alarms are not seen and rooms smell of stale smoke. We never smelt any odes at all, not even when breakfast was being prepared just below our ground floor room. The fire alarm system looks new and in good working order. We left after our three night stay very happy with all aspects of this hotel and its staff. We would have no issue using this hotel again next time we stay in London.
Overnattede 3 nætter i april 2023
Svar fra J Ahmed den 26. apr. 2023
Thank you so much for your kindness :)

2/10 Forfærdeligt

MAHBUB

Overnattede 1 nat i februar 2023
Svar fra J Ahmed den 24. feb. 2023
I hope next time you will follow the property rules thanks.

6/10 Okay

Daniel

Forretningsrejsende
Synes godt om: Rengøring, service og personale
Close to DLR budget hotel
Close to the DLR. Hotel needs some TLC and upgrades. Staff was great. So the question i always ask myself: would i go back? No, its not central or modern enough for my liking. If you are on a budget this is a good pick.
Overnattede 2 nætter i februar 2023
Svar fra J Ahmed den 24. feb. 2023
Thank so you so much for your comments.

10/10 Fremragende

Oliver

8/10 Udmærket

Roberta

Synes godt om: Service og personale
Persone gentili. Bagno piccolissimo e senza asciugamani. Colazione buona
Svar fra J Ahmed den 6. feb. 2023
Thank you so much we will try to do better next time thanks.

6/10 Okay

Man Hin

Rejste med familie
Synes godt om: Service og personale
Synes ikke om: Rengøring, overnatningsstedets tilstand og faciliteter, værelsets komfort
Overnattede 1 nat i november 2022

4/10 Dårligt

Verificeret rejsende

Forretningsrejsende
Synes ikke om: Rengøring, overnatningsstedets tilstand og faciliteter, værelsets komfort
Dirty.
Room stank of cigarette smoke, dirty handprints over the wall. Decent room size, bed was slightly uncomfortable but I can sleep on anything.
Overnattede 1 nat i oktober 2022

8/10 Udmærket

Robert

Forretningsrejsende
Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter
Affordable London stat
Cheap place to stay close to central London. It was perfectly fine, quite a tiny room but staff friendly enough. Not cheap cheap, but cheap place to stay considering London prices and it was quite close to public transport
Overnattede 2 nætter i august 2022
Svar fra jahan den 21. aug. 2022
thank you happy to hear that you enjoyed your stay at us. regards

6/10 Okay

Ann

Rejste med familie
Synes godt om: Rengøring, værelsets komfort
Clean comfortable bed. Lovely crisp white linen. Kettle need de scaling. Bathroom tiles on floor cracked. Bathroom shower missing a knob that can easily turn shower on. On my had s piece of plastic to use had to report as we thought shower was broken.
Overnattede 1 nat i juli 2022
Svar fra J Ahmed den 30. jul. 2022
All fix now thanks for let us know see you when you back to London :)

6/10 Okay

Michelle

Overnattede 1 nat i juli 2022
Svar fra J Ahmed den 16. jul. 2022
thanks.

6/10 Okay

Robby

Synes godt om: Rengøring, service og personale
Synes ikke om: Værelsets komfort
Very hard beds in tiny rooms.
The mattress was hard with metal wire. After traveling for 2 months this was the worst and hardest bed I tried to sleep on.
Overnattede 2 nætter i juni 2022
Svar fra J Ahmed den 16. jul. 2022
thanks.

8/10 Udmærket

Alicia

Synes godt om: Rengøring, service og personale, værelsets komfort
Good place
Standard hotel, no elevator, room was small but was all we needed since we were barely there.
Overnattede 4 nætter i maj 2022
Svar fra J Ahmed den 16. jul. 2022
thanks

2/10 Forfærdeligt

Daniel

Overnattede 1 nat i maj 2022

2/10 Forfærdeligt

Shay

Synes ikke om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
Awful
Awful hotel. Unclean, with tired and dated decor. I genuinely do not know how this hotel has so many good reviews. My wife and I arrived late (the only redeeming feature I thought at the time was the fact that the reception was manned. I later found out that he was both useless and helpless) and we stayed for less than half an hour before leaving, it was so bad. I have worked in more hospitable and cleaner direct access hostels - they even have larger rooms.
Overnattede 3 nætter i november 2021
Svar fra J Ahmed den 16. jul. 2022
thanks

8/10 Udmærket

Verificeret rejsende

Forretningsrejsende
Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
Nothing flashy, but perfect location, clean room and bathroom, comfy bed, and free Wi-Fi. All I needed for a last-minute work trip, and a great price for it!
Overnattede 1 nat i april 2022
Svar fra J Ahmed den 21. maj 2022
Thank you so much:

8/10 Udmærket

Donna

Synes godt om: Service og personale
Synes ikke om: Rengøring, overnatningsstedets tilstand og faciliteter
never again
All the staff were friendly. however there was no breakfast no lounge area ads advertised. the room was small dated and small. taps were filthy, no toilet seat. bedding was clean and bed was comfortable, the price was very cheap so.... transport links were good to get out if the area which felt rundown and unsafe.
Overnattede 2 nætter i april 2022
Svar fra J Ahmed den 5. apr. 2022
Hi there thanks for your comments we will try our best next time for more comfortable stay thanks.

8/10 Udmærket

Luke

Rejste med familie
Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
Outside is dated but modern and clean inside
Fairly modern, comfy and cosy inside. Also very clean! Not the prettiest on the outside but a genuine effort made inside. 24hr access and train station nearby was very helpful
Overnattede 1 nat i marts 2022
Svar fra J Ahmed den 3. mar. 2022
thank you so much for your stay see you next time :)

10/10 Fremragende

ANITA

Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Really friendly and helpful staff.
Overnattede 11 nætter i januar 2022
Svar fra J Ahmed den 8. feb. 2022
Thank you so much for your nice comments thanks.

8/10 Udmærket

Jaspriya

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter
Overnattede 2 nætter i januar 2022

6/10 Okay

Laurance

Synes ikke om: Faciliteter
Overnattede 2 nætter i oktober 2021

4/10 Dårligt

Verificeret rejsende

Synes ikke om: Rengøring
Get what you pay for... never again
Not expecting the world for such a cheap price, but the place was dirty and smelled. The shower was either kettle-boiled hot, or even hotter. Not great on the soap front either. There was old uneaten food in the desk drawer. Generally felt like it hadn’t been cleaned for a while
Overnattede 1 nat i september 2021
Svar fra Jahan den 21. sep. 2021
Hi there, I'm sorry to hear that but I'm not agreed with this we cleaned our room after every check-out hope to will give you better experience next time thanks.

2/10 Forfærdeligt

Verificeret rejsende

Synes ikke om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
Overnattede 1 nat i september 2021
Svar fra Jahan den 16. sep. 2021
Hi there, That's sad you wasn't required the room any more and we said that we can not refund it's too late so that's how you are taking revenge to not giving you refund when it was not even possible but it's ok some times we have to face this thanks have a good day.

8/10 Udmærket

Anisa

Synes godt om: Service og personale, overnatningsstedets tilstand og faciliteter
Overnattede 2 nætter i september 2021

8/10 Udmærket

Matt

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
Overnattede 1 nat i august 2021
Svar fra Jahan den 20. aug. 2021
Hi there, Thanks for your valuable rating thanks.

4/10 Dårligt

Shabu

Synes ikke om: Service og personale
Overnattede 2 nætter i august 2021
Svar fra Jahan den 21. sep. 2021
Hi there, Thanks your your review will try to work hard next time thanks.

8/10 Udmærket

Verificeret rejsende

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
Staff we're extremely helpful and accomadating with great customer service
Overnattede 2 nætter i august 2021
Svar fra Jahan den 20. aug. 2021
Hi there, Thanks for your nice review.

8/10 Udmærket

Angus-Novak

Rejste i en gruppe
Synes godt om: Rengøring, service og personale, værelsets komfort
Decent hotel for the price bathroom was nice and bed was comfy
Overnattede 3 nætter i juli 2021
Svar fra Jahan den 16. sep. 2021
Hi there, Thanks for your nice comments hope to serve you again have a good day.

8/10 Udmærket

hiu tung

Rejste i en gruppe
Synes godt om: Service og personale, overnatningsstedets tilstand og faciliteter
nice staffs
Overnattede 2 nætter i juli 2021
Svar fra Jahan den 1. aug. 2021
Thanks for your nice rating :)

10/10 Fremragende

Francesco La

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter
Overnattede 1 nat i juli 2021

8/10 Udmærket

Lovena

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
Overnattede 2 nætter i juli 2021
Svar fra Jahan den 20. jul. 2021
Hi there, thanks for your ratings thanks.

6/10 Okay

Verificeret rejsende

Synes godt om: Service og personale, værelsets komfort
The hotel itself was great. Loved the Rainforest shower and the quirky decor. It was also very well located for getting in to London for sight seeing. Bus stop right at the end of the street. However websites need to be updated that let guests know there is no breakfast due to Covid related changes. It is misleading to pay one price and then to arrive to be told that the full price you paid now does not include Breakfast.
Overnattede 1 nat i juli 2021
Svar fra Jahan den 20. jul. 2021
Hi there, Thanks for your comments will try to do better thanks.

4/10 Dårligt

Rafael

Synes ikke om: Service og personale
Don't book it. Not worth
During the booking was promised free breakfast however when we arrived they informed us that "they were out of staff and there would be no breakfast". The TV was not working. In summary I do not recommend staying at this hotel
Overnattede 2 nætter i juni 2021
Svar fra Jahan den 20. jul. 2021
Really sorry about your experience we just reopen after pandemic but surely will become better day by day thanks.