Terrasse/gårdhave

Anmeldelser af Danubius Hotel Regents Park

4 out of 5
Danubius Hotel Regents Park
18 Lodge Road, St. Johns Wood, London, England

Anmeldelser

8,4

Alletiders

Bedømmelse på 10 − Fremragende. 399 af i alt 1005 anmeldelser" "
Bedømmelse på 8 − Udmærket. 419 af i alt 1005 anmeldelser" "
Bedømmelse på 6 − Okay. 114 af i alt 1005 anmeldelser" "
Bedømmelse på 4 − Dårligt. 50 af i alt 1005 anmeldelser" "
Bedømmelse på 2 − Forfærdeligt. 23 af i alt 1005 anmeldelser" "

8,6/10

Rengøring

8,6/10

Service og personale

8,2/10

Faciliteter

8,0/10

Overnatningsstedets tilstand og faciliteter

8,2/10

Miljøvenligt

Anmeldelser

8/10 Udmærket

Helene

Synes godt om: Rengøring, service og personale
Trygt og stille område
Overnattede 3 nætter i november 2023
Svar fra Jude den 10. dec. 2023
Dear Helene,Thank you for your review of your stay at Danubius Hotel Regents Park. I am thrilled to read that you found the hotel’s location convenient during your visit.The team was extremely happy with your review and sorry that we couldn't make it 100% this occasion. I hope that despite your experience on this occasion, you will choose to stay with us again.Kind regards,JudeGuest relations.

10/10 Fremragende

Bo Kåre

Rejste med familie
Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
Overnattede 5 nætter i august 2022

10/10 Fremragende

Charlotte

Rejste med familie
Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
Lækkert hotel.
Værelserne var rigtig gode ( vi havde 2 værelser ved siden af hinanden), sengene var meget komfortable. På det ene værelse virkede toilettet og tv ikke. Efter det blev oplyst, gik der ikke lang tid, (ca 15 min) så var det fixet. Der er et godt tryk på badevandet. Eneste ulempe ved værelset er at safety-box er placeret øverste i skabet, så hvis man ikke er så høj (under 180) så kan det være svært at nå ind i bunden af boxen. Morgenmaden var fantastisk, der var noget for enhver smag. Aftensmaden i restauranten er så lækker og kan anbefales. Hotellet lå ikke så langt fra stationen: Baker street og John wood station.
Overnattede 3 nætter i februar 2020
Svar fra Nora den 21. feb. 2020
Dear Charlotte, Thank you for your detailed feedback about your stay at the Danubius Hotel Regent's Park. We are delighted to hear that your stay was a pleasant one and also thank you for your note about the inconvenient allocation of the safe. We hope to see you next time! Kind Regards, Nora Guest Relation Manager

8/10 Udmærket

Verificeret rejsende

Synes godt om: Rengøring, service og personale, værelsets komfort
Overnattede 3 nætter i juni 2019
Svar fra Nora den 10. jun. 2019
Dear Guest, Thank you for choosing Danubius Hotel Regent's Park for your recent stay in London. Kind Regards, Nora Guest Relations Manager

8/10 Udmærket

Kim

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
Roligt og pænt hotel
Fint hotel, roligt område, venligt personale, god og varieret morgenmad. Eneste minus var at der var ca. 700 m. til en Underground. Der gik dog busser 50 meter fra hotellet.
Overnattede 2 nætter i november 2018
Svar fra Guest Relations Manager den 3. dec. 2018
Dear Maged, What pleasure to read your comments about Danubius Hotel Regent’s Park. I would like to share with you that it takes approximately 7 minutes walk to St John's Wood Station and 15 minutes walk to Baker Street Station. I am looking forward to personally welcoming you back. Kind regards, Gabriela Libanio

8/10 Udmærket

Sebastian

Synes godt om: Rengøring, service og personale, værelsets komfort
Overnattede 2 nætter i november 2018
Svar fra Guest Relations Manager den 3. dec. 2018
Dear Sebastian, Thank you for your score. I am looking forward to personally welcoming you back. Kind regards, Gabriela Libanio Guest Relations Manager

6/10 Okay

Hafdis, Island

Synes godt om: Rengøring, service og personale
Bruseren virkede ikke helt (ikke nok tryk på vandet), badeværelset lugtede og vi skulle gå op trapper for at komme op på værelset. Men de tilbød at flytte os til et nyt værelse (som vi ikke gad fordi vi var i seng). I oplysningerne stod at hotellet var nyrenoveret men det så ikke sådan ud, møblerne var ihf lidt slidte.
Overnattede 2 nætter i oktober 2018
Svar fra Guest Relations Manager den 16. okt. 2018
Dear Guest, All guest’s feedback is greatly appreciated but I feel disappointed to read your comments as this stay was not up to the standards we are so proud of, we are currently undergoing an exciting refurbishment taking place over the next five years. Your comments were passed to the executive team. I am looking forward to personally welcome you back. Kind regards, Gabriela Libanio

10/10 Fremragende

Verificeret rejsende

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
Overnattede 2 nætter i juni 2018
Svar fra Guest Relations Manager den 4. jul. 2018
Thank you so much for your kind feedback and top score. I am really happy to read that you enjoyed your stay. It will be a pleasure to welcome you back very soon! Kind regards, Gabriela Libanio Guest Relations Manager

10/10 Fremragende

Christina Heimann

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
Super.
Søde og smilende medarbejdere over hele linien. Også selv om vi tjekkede ind kl 23.. Rigtig fine værelser og rigtig god morgenmadsbuffet. Vi var der ikke så meget da vi var ude og se London, men det vi var der, var rigtig godt.
Overnattede 3 nætter i maj 2018
Svar fra The Danubius Team den 24. maj 2018
Dear Christina, Thank you for taking the time to post a review. We are delighted to read that you enjoyed your stay with us and found our staff friendly. We look forward to welcoming you back in the near future! Kind regards, The Danubius Team

10/10 Fremragende

thomas

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
I recommend it
Good experience. The room was a bit small but nothing problematic. For me a small problem was that the evening/night staff was not all the time very fluent in english, made a few conervsation a bit tricky. But i could see that in the service industry in general in London the staff was not native people. However this point didn't affect much my experience
Svar fra The Danubius Team den 6. apr. 2018
Dear Thomas, Thank you for taking the time to post a review. We are delighted to read that you enjoyed your stay with us. However, we are sorry to hear that conversation with some of our staff was tricky. We are now offering free English classes to all our employees who would like to improve their language skills. Again, thank you for your valuable feedback. We look forward to welcoming you back in the near future! Kind regards, The Danubius Team

10/10 Fremragende

Filip, Aarhus, Danmark

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
Super godt hotel tæt på centrum
Super godt hotel, med hjælpsomt og imødekommende personale. Perfekt hotel til shoppeturen eller kæresteturen.
Svar fra The Sales Team den 11. maj 2017
Dear Filip, Thank you for taking the time to post a review. Your comments are appreciated. We look forward to welcoming back in the near future!

8/10 Udmærket

Verificeret rejsende

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort

10/10 Fremragende

Gerard

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter
Overnattede 1 nat i april 2024

8/10 Udmærket

Jayne

Rejste med partner, Forretningsrejsende
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Good, warm cosy clean rooms, comfy bed, saying that they are a little tired, no sockets next to bed. Bar & restaurant excellent with lovely staff. Good choice at breakfast. Would stay again.
Overnattede 2 nætter i april 2024
Svar fra Jude den 25. apr. 2024
Dear Jayne,Thank you for taking the time out to leave a review and letting us know how your recent stay with us went.I am pleased that overall, you had a good experience during your stay with us. Over the last few years we have been refurbishing the rooms as well as the corridors leading to them. We have 3 floors completely refurbished that have a variety of Deluxe rooms as well as Studio Suits. Please feel free to visit our website to explore room options for your next stay at the hotel.Your feedback is extremely valuable to us, as we strive to improve with each and every stay. We all look forward to welcome you back in future.Best Regards,JudeGuest Relations.

4/10 Dårligt

Ian Stephan

Rejste med partner
Synes godt om: Rengøring
Synes ikke om: Overnatningsstedets tilstand og faciliteter
Our original room was in a noisy and unrestored portion of the hotel. Flight cruise came and went at all hours and maintenance was being done without any notification early in the morning. They moved us to another room after much to do because multiple issues in our first room, including nonworking Air-conditioning . The television system was antiquated and never did work in our second room. It was obviously did not cater to guests that booked through Expedia. The housekeeping staff were very good.
Overnattede 14 nætter i april 2024
Svar fra Jude den 22. apr. 2024
Dear Ian Stephan,Thank you for your review of your stay at Danubius Hotel Regents Park. We were very disappointed to read that your stay did not meet with your expectations. We would like to assure you this is not up to our usual high service standards and do regret the negative impression this gave you.We take constructive feedback such as yours seriously and will address the issues you've raised. Our maintenance team has already in process to check the first room you stayed to ensure all the issues are rectified and to check the TV system with the supplier on your second room.We do hope to welcome you back to the hotel again in the future to provide a better experience and standard of room.Kind regards,JudeGuest relations.

10/10 Fremragende

Elaine

Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Perfect location for Lords Cricket ! Really friendly staff. Allowed early check in which helped so much. Will be back when my son plays again.
Overnattede 1 nat i april 2024
Svar fra Jude den 22. apr. 2024
Dear Elain,Thank you for taking the time out to leave a review and letting us know how your recent stay with us went.We are thrilled that overall, you had an amazing experience during your stay with us.Your review is much appreciated by the whole team at the hotel. It is always a pleasure knowing that our guests are satisfied with our services and facilities.We all look forward to welcoming you back in future.Kind regards,JudeGuest Relations.

8/10 Udmærket

Antony

Rejste i en gruppe
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
The breakfast
Overnattede 1 nat i april 2024
Svar fra Jude den 14. apr. 2024
Dear Antony,Thank you for your review of your stay at Danubius Hotel Regents Park. I am pleased that overall, you had a good experience during your stay with us.However, I am sorry if there was a concern at the breakfast that was not to your satisfaction.Your feedback is of the utmost importance to us and rests assured we will implement improvements where possible in the areas you mentioned. We hope to have the pleasure of welcoming you back again soon!Best Regards,JudeGuest relations.

10/10 Fremragende

Jeremy, Manly

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter
Good location but not in the throng of London
Overnattede 3 nætter i april 2024
Svar fra Jude den 14. apr. 2024
Dear Jeremy,Thank you for staying with us at the Danubius Hotel Regents Park and for taking the time to share your feedback.We are thrilled that overall, you had an amazing experience during your stay with us.Whilst we might not be located too close to Central London, our location is conveniently close to the main train stations and transport links and we are right opposite Regent's Park! Please feel free to contact our reception and concierge team to check for the best and quickest options for any destinations. We hope to have the pleasure of welcoming you back again soon!Best regards,JudeGuest relations.

10/10 Fremragende

Anne

Synes godt om: Rengøring
Overnattede 2 nætter i marts 2024
Svar fra Jude den 7. apr. 2024
Dear Anne,Thank you for your wonderful 5* review of your stay at Danubius Hotel Regents Park. We really appreciate your feedback. It is great to see that you valued your stay with us so highly. Your feedback is extremely valuable to us, as we strive to improve with each and every stay. We all look forward to welcoming you back soon!Beast Regards,JudeGuest Relations.

8/10 Udmærket

Ian

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter
Overnattede 1 nat i marts 2024
Svar fra Jude den 30. mar. 2024
Dear Ian,Thank you for your review of your stay at Danubius Hotel Regents Park. I am pleased that overall, you had a good experience during your stay with us.However, I am sorry that we didn't get it 100% right this time. Your feedback is extremely valuable to us, as we strive to improve with each and every stay. We will be really grateful if you allow us the opportunity to welcome you back in the future.Kind Regards,JudeGuest Relations.

8/10 Udmærket

Eleonore

Rejste med familie
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
The hotel was ideally located for easy access to The Hospital of St Johns and St Elizabeth, atound 10mn walk. Very friendly front office staff, the concierge was great breakfast staff welcoming,easy parking, the room was immaculate if not dated. Great breakfast option. Thank you.
Overnattede 1 nat i marts 2024
Svar fra Jude den 30. mar. 2024
Dear Eleonore,Thank you for taking the time out to leave a review and letting us know how your recent stay with us went.I am pleased that overall, you had a good experience during your stay with us and you found the hotel’s location convenient during your visit.Over the last few years we have been refurbishing the rooms as well as the corridors leading to them. We have 3 floors completely refurbished that have a variety of Deluxe rooms well as Studio Suits. Please feel free to visit our website to explore room options for your next stay at the hotel. The team was extremely happy with your comments and we all look forward to welcoming you back soon!Kind regards,JudeGuest relations.

8/10 Udmærket

Thomas

Synes godt om: Rengøring, service og personale
Overnattede 1 nat i marts 2024
Svar fra Jude den 30. mar. 2024
Dear Thomas,Thank you for your review of your stay at Danubius Hotel Regents Park. I am glad that overall, you had a good experience during your stay with us.Your feedback is of the utmost importance to us and rests assured we will implement improvements where possible in the areas not entirely up to your expectations. We do hope to welcome you back to the hotel again in the future.Kind Regards,JudeGuest Relations.

4/10 Dårligt

Amy

Rejste med familie
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
We got the deluxe family room which has two twin beds and one king. Our room was very big with two closets as well and on a corner so felt like two spaces bathroom. We had booked through Expedia and pay at hotel and our booking was cancelled before we arrived but hotel honored everything in the end.
Overnattede 5 nætter i marts 2024
Svar fra Jude den 25. mar. 2024
Dear Amy,Thank you for staying with us at the Danubius Hotel Regents Park and for taking the time to share your feedback.I am pleased to read that you had an amazing impression of the rooms. However, I was disappointed to read that you did not have a pleasant check-in experience and can assure you I will be personally investigating the matter. At the same time I am glad that the staff has managed to sort it out without further delays.Your feedback is extremely valuable to us, as we strive to improve with each and every stay. We hope that despite your experience on this occasion, you will choose to stay with us again.Best regards,JudeGuest Relations.

8/10 Udmærket

Martin, Chung Hom Kok

Overnattede 1 nat i marts 2024
Svar fra Jude den 14. apr. 2024
Dear Martin,Thank you for your review of your stay at Danubius Hotel Regents Park. I am pleased that overall, you had a good experience during your stay with us.Your feedback is extremely valuable to us, as we strive to improve with each and every stay. We all look forward to welcoming you back in future.Kind regards,JudeGuest relations.

8/10 Udmærket

Deborah

Rejste med partner
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Good hotel and smart refurnished room. Receptionist warm and friendly. Only gripe - water pressure in the bathroom for shower and bath very weak.
Overnattede 1 nat i marts 2024
Svar fra Jude den 21. mar. 2024
Dear Deborah,Thank you so much for taking the time to share your experience following your recent stay at the hotel. I am pleased to read that you are happy with the room and the service from the reception staff.However, I am sorry to read that you were not satisfied with the level of water pressure in the bath room. Your feedback is extremely valuable to us, as we strive to improve with each and every stay. Our maintenance team will review the room you stayed in to ensure this is rectified.We do hope to welcome you back to the hotel again in the future.Kind regards,JudeGuest Relations.

10/10 Fremragende

Zenzi

Rejste med familie
Synes godt om: Rengøring, service og personale, faciliteter
Mooi hotel, maar kamers zijn een beetje verouderd. Nog steeds een leuk hotel in een stille buurt. Op wandelafstand van Primrose hill en Regents park.
Overnattede 3 nætter i december 2023
Svar fra Jude den 17. mar. 2024
Dear Zenzi,Thank you for taking the time out to leave a review and letting us know how your recent stay with us went.I am pleased to read that you found the hotel’s location convenient during your visit. However, I am sorry to read that the room was not up yo your expectation. Your feedback is extremely valuable to us, as we strive to improve with each and every stay. Over the last few years we have been refurbishing the rooms as well as the corridors leading to them. We have 3 floors completely refurbished that have a variety of Deluxe rooms as well as Studio Suits. Please feel free to visit our website to explore room options for your next stay at the hotel.We hope that despite your experience on this occasion, you will choose to stay with us again.Best regards,JudeGuest Relations.

8/10 Udmærket

Debs

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter
Great hotel, spacious, clean and comfortable. Posher inside than out. Shame it wasn’t quite as close to a tube station as needed but that was on us for not checking beforehand.
Overnattede 1 nat i marts 2024
Svar fra Jude den 12. mar. 2024
Dear Debs,Thank you for taking the time out to leave a review and letting us know how your recent stay with us went.I am pleased that overall, you had a good experience during your stay with us.However i am sorry to hear that you found the tube station was not as closer as you expected. Please contact our concierge or reception team in the future to get the help with best and fastest way to reach any destination. We hope that despite your experience on this occasion, you will choose to stay with us again.Kind regards,JudeGuest relations.

10/10 Fremragende

Elizabeth

Rejste med familie og småbørn
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
The staff at reception were wonderful from the moment we arrived and thereafter, so friendly and helpful. The room was so comfortable and spotless. The area had all the amenities one could need and in a great location for transit. We would absolutely stay again, it was exactly what we were hoping for.
Overnattede 3 nætter i februar 2024
Svar fra Jude den 3. mar. 2024
Dear Elizabeth,Thank you for taking the time out to leave a review and letting us know how your recent stay with us went.I am thrilled to read that you found the hotel’s location convenient during your visit and had an amazing impression of the rooms. I really appreciate your feedback. It is great to read that you valued your stay with us so highly and that you had a hassle-free stay! The team was extremely happy with your comments and we all look forward to welcoming you back soon!Kind Regards,JudeGuest Relations

8/10 Udmærket

Shakir

Rejste med partner, Forretningsrejsende
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
The staff were lovely and the room was clean and well furnished. I wouldn’t choose to stay at this hotel ever again though because of the poor soundproofing which led to lack of sleep for the duration of our stay. We were kept awake by our neighbour’s telephone conversations every night from midnight till 1 and 2AM followed by some loud TV watching. I did mention this to reception after the first night but not sure if anything was done about it.
Overnattede 2 nætter i februar 2024
Svar fra Jude den 3. mar. 2024
Dear Shakir,Thank you for staying with us at the Danubius Hotel Regents Park and for taking the time to share your feedback.I am sorry to hear that you didn't like the layout of the bedroom and you could hear noise from outside. I will speak to our maintenance team to explore the options in order to improve the soundproofing and the bedroom layout. I would like to assure you this is not up to our usual high service standards and do regret the negative impression this gave you. I hope that despite your experience on this occasion, you will allow us another opportunity to make your stay memorable. Kind Regards,JudeGuest relations.

8/10 Udmærket

Rameen

Rejste med familie
Synes godt om: Rengøring, service og personale, faciliteter
This was a great location based hotel which was close to St John’s Wood, lords cricket ground etc. A somewhat 1980s entrance with basic amenities. The rooms itself were well designed with enough space for a large family of 2 adults and 2 children. The showers were quite specious meaning you do not need to hold your breath whilst trying to enter the bathroom like most central London hotels. The noise was very low from the huddle of London. In all a good venue and although dated externally internally a good sense of ambience from sporting hey days and when batsmen rarely wore helmets!
Overnattede 1 nat i februar 2024
Svar fra Jude den 26. feb. 2024
Dear Rameen,Thank you for taking the time out to leave a review and letting us know how your recent stay with us went.I am pleased that overall, you had a good experience during your stay with us and that you found the hotel’s location convenient during your visit.Your review is much appreciated by the whole team at the hotel. It is always a pleasure knowing that our guests are satisfied with our services and facilities. Your feedback is of the utmost importance to us and rests assured we will implement improvements where possible in the areas you mentioned. We do hope to welcome you back to the hotel again in the future.Kind Regards,JudeGuest relations.

10/10 Fremragende

Aytekin

Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Nice hotel
Overnattede 2 nætter i februar 2024
Svar fra Jude den 13. feb. 2024
Dear Aytekin,Thank you for sharing your feedback about your stay. We are delighted to hear that you had a memorable experience and received high standard of service.Your review is much appreciated by the whole team at the hotel. It is always a pleasure knowing that our guests are satisfied with our services and facilities. We look forward to welcoming you back soon.Best regards,JudeGuest relations.

10/10 Fremragende

Carla

Forretningsrejsende
Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter
Would stay again
Overnattede 2 nætter i februar 2024
Svar fra Jude den 13. feb. 2024
Dear Caria,Thank you for your review. We are thrilled to see that you had such a positive experience with us.Whether it's for business or leisure, we hope to welcome you back soon. Your recommendation is valuable and means a lot to us.Best regards,JudeGuest relations.

8/10 Udmærket

Dominic

Synes godt om: Service og personale, overnatningsstedets tilstand og faciliteter
Overnattede 1 nat i februar 2024
Svar fra Jude den 6. feb. 2024
Dear Domonic,Thank you for your review of your stay at Danubius Hotel Regents Park. I am pleased that overall you had a good experience. However I am sorry that we didn't get it 100% right this time. Your feedback is of the utmost importance to us and rests assured we will implement improvements where possible in the areas which were not up to your expectations. We hope that despite your experience on this occasion, you will choose to stay with us again. Best regards,JudeGuest Relations.

10/10 Fremragende

Albert

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter
Thank you
Overnattede 3 nætter i januar 2024
Svar fra Jude den 2. feb. 2024
Dear Albert,Thank you for your review. We are thrilled to see that you had such a positive experience with us. Our staff works hard to provide a high quality service, so we are more than happy to see that you were satisfied withWe hope to see you again soon.Best regards,JudeGuest Relations.

10/10 Fremragende

Amy

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
Overnattede 2 nætter i januar 2024
Svar fra Jude den 30. jan. 2024
DearAmy,Thank you for your wonderful 5* review of your stay at Danubius Hotel Regents Park. We appreciate your feedback. It means a lot to us that you had a wonderful time in our hotel.The team was extremely happy with your review and we all look forward to welcoming you back soon!Kind Regards,JudeGuest Relations.

4/10 Dårligt

Christopher

Rejste med partner
Synes ikke om: Rengøring, overnatningsstedets tilstand og faciliteter
peeling wallpaper in the room and dated furniture, room entrance door stuck on closing and we can back one morning to find the door had been left open by the housekeeping team due to it sticking half way cosed on the carpet. Our room was also close to the lift entrance on the 11th floor and the lift messages kep us awake through thenight and ealry morning. Not a satifactory stay at all.
Overnattede 4 nætter i januar 2024
Svar fra Jude den 26. jan. 2024
Dear Christopher,Thank you for staying with us at the Danubius Hotel Regents Park and for taking the time to share your feedback.I was very disappointed to read that your stay did not meet with your expectations. I would like to assure you this is not up to our usual high service standards and do regret the negative impression this gave you. I will speak to our maintenance team to explore the options in order to improve the soundproofing and check the other issues who will review the room you stayed in to ensure this is rectified. I hope that despite your experience on this occasion, you will choose to stay with us again.Kind regards,JudeGuest relations.

10/10 Fremragende

Emily

Forretningsrejsende
Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
Overnattede 1 nat i januar 2024
Svar fra Jude den 26. jan. 2024
Dear Emily,Thank you for taking the time out to leave a review and letting us know how your recent stay with us went.We are thrilled that overall, you had an amazing experience during your stay with us.Your review is much appreciated by the whole team at the hotel. It is always a pleasure knowing that our guests are satisfied with our services and facilities. We all look forward to welcoming you back soon!Kind Regards,JudeGuest relations.

6/10 Okay

MARTIN

Rejste med partner, Forretningsrejsende
Synes godt om: Rengøring, service og personale
The room was quiet and comfortable but small and dated. Staff were very friendly and professional. Excellent breakfast but coffee shop menu was limited.
Overnattede 5 nætter i januar 2024
Svar fra Jude den 26. jan. 2024
Dear Martin,Thank you very much for choosing to stay at our hotel and taking the time to share your feedback. I am pleased that overall, you had a good experience during your stay with us.Your feedback is extremely valuable to us, as we strive to improve with each and every stay. Rests assured we will implement improvements where possible in the areas you mentioned. I truly hope that you will provide us with another chance to welcome you back and make it right for you in the future.Best regards,JudeGuest Relations.

10/10 Fremragende

desmond

Overnattede 4 nætter i januar 2024
Svar fra Jude den 23. jan. 2024
Dear Desmond,Thank you for your wonderful review of your stay at Danubius Hotel Regents Park. I really appreciate your feedback. It is great to read that you valued your stay with us so highly and that you had a hassle-free stay! The team was extremely happy with your comments and we all look forward to welcoming you back soon!Kind Regards,JudeGuest Relations

10/10 Fremragende

David

Rejste med familie
Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
Fantastic short stay , Hotel and staff were wonderful, totally recommend this gorgeous hotel!
Overnattede 1 nat i januar 2024
Svar fra Jude den 19. jan. 2024
Dear David,Thank you for staying with us at the Danubius Hotel Regents Park and for taking the time to share your feedback.I was thrilled that overall, you had an amazing experience during your stay with us. Your feedback is extremely valuable to us, as we strive to improve with each and every stay.It is great to read that you valued your stay with us so highly. The team was extremely happy with your comments and we all look forward to welcoming you back soon!Kind Regards,JudeGuest Relations.

10/10 Fremragende

David

Forretningsrejsende
Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
GOOD AS ALWAYS
Only a short stay this time. Good as always.
Overnattede 1 nat i januar 2024
Svar fra Jude den 16. jan. 2024
Dear David,Thank you for your wonderful review of your stay at Danubius Hotel Regents Park. It is wonderful to see that as a returning guest, you have enjoyed yet another great stay with us. Your review is much appreciated by the whole team at the hotel. It is always a pleasure knowing that our guests are satisfied with our services and facilities. We hope to have the pleasure of welcoming you back again soon!Kind Regards,JudeGuest relations.

8/10 Udmærket

Benjamin

Rejste med familie
Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter
Svar fra Jude den 16. jan. 2024
Dear Benjamin,Thank you for your review of your stay at Danubius Hotel Regents Park. I am pleased that overall, you had a good experience during your stay with us.and I am sorry that we didn't get it 100% right this time. Your feedback is extremely valuable to us, as we strive to improve with each and every stay.We do hope to welcome you back to the hotel again in the future.Kind regards,JudeGuest relations.

8/10 Udmærket

herve

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
Overnattede 2 nætter i januar 2024
Svar fra Jude den 14. jan. 2024
Dear Herve,Thank you for your review of your stay at Danubius Hotel Regents Park. I was pleased that overall, you had a good experience during your stay with us. However, I am sorry that we didn't get it 100% right this time. Your feedback is extremely valuable to us, as we strive to improve with each and every stay. I hope that despite your experience on this occasion, you will choose to stay with us again.Kind Regards,JudeGuest Relations.

10/10 Fremragende

Samira

Rejste med familie
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Overnattede 5 nætter i december 2023
Svar fra Jude den 14. jan. 2024
Dear Samira,Thank you for your wonderful review 5* of your stay at Danubius Hotel Regents Park. I am glad that overall, you had an amazing experience during your stay with us.I really appreciate your feedback. It is great to see that you valued your stay with us so highly and that you had a hassle-free stay! The team was extremely happy with your comments and we all look forward to welcoming you back soon!Kind regards,JudeGuest Relations.

10/10 Fremragende

Ian

Overnattede 3 nætter i januar 2024
Svar fra Jude den 10. jan. 2024
Dear Ian,Thank you for your wonderful review of your stay at Danubius Hotel Regents Park. I really appreciate your feedback. It is great to read that you valued your stay with us so highly and that you had a hassle-free stay! The team was extremely happy with your comments and we all look forward to welcoming you back soon!Kind regards,JudeGuest relations.

8/10 Udmærket

Francisco

Rejste med familie
Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
Overnattede 3 nætter i januar 2024
Svar fra Jude den 10. jan. 2024
Dear Francisco,Thank you for your review of your stay at Danubius Hotel Regents Park. I am pleased that overall, you had a good experience during your stay with us.I am sorry that we didn't get it 100% right this time. Your feedback is extremely valuable to us, as we strive to improve with each and every stay.We are working hard to improve our services and we hope you will visit again in the future.Kind regards,JudeGuest relations.

8/10 Udmærket

Mika

Rejste med familie
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
日本語が分かるスタッフあり。部屋は、思っていたより狭く、バスルームに手すりなどの掴まるところがなく、滑りそうだった事以外は、大変、居心地が良いホテルでした。12月に利用しましたが、部屋も暖かくて過ごしやすかった。バス停がすぐ近くにあるのが便利。
Overnattede 4 nætter i december 2023
Svar fra Jude den 26. jan. 2024
Dear Mika,Thank you so much for taking the time to share your experience following your recent stay at the hotel. I am pleased that overall, you had a good experience during your stay with us.However, I am sorry that the bathroom didn't live up to the expectations. Our maintenance team will review the room you stayed in to ensure this is rectified.Your feedback is extremely valuable to us, as we strive to improve with each and every stay. We do hope to welcome you back to the hotel again in the future.Kind regards,JudeGuest Relations.

8/10 Udmærket

Lendsey

Rejste med familie
Synes godt om: Service og personale
Synes ikke om: Overnatningsstedets tilstand og faciliteter, værelsets komfort
Overnattede 7 nætter i december 2023
Svar fra Jude den 10. jan. 2024
Dear Lendsey,Thank you for your review of your stay at Danubius Hotel Regents Park. I am pleased that overall, you had a good experience during your stay with us.I am sorry that we didn't get it 100% right this time. Your feedback is extremely valuable to us, as we strive to improve with each and every stay. Rests assured we will implement improvements where possible in the areas you mentioned. We do hope to welcome you back to the hotel again in the futureKind regards,JudeGuest relations.

6/10 Okay

Derek

Rejste med familie
Synes godt om: Rengøring
Synes ikke om: Service og personale
Overnattede 2 nætter i januar 2024
Svar fra Jude den 10. jan. 2024
Dear Derek,Thank you for your review of your stay at Danubius Hotel Regents Park. I was very disappointed to see that your stay did not meet with your expectations. I would like to assure you this is not up to our usual high service standards and do regret the negative impression this gave you.Your feedback is of the utmost importance to us and rests assured we will implement improvements where possible in the areas we couldn't make 100% I hope that despite your experience on this occasion, you will choose to stay with us again.Kind regards,JudeGuest relations.

8/10 Udmærket

Jan-Erik

Rejste med familie
Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter
Greit hotell, ved Regents park og nær Baker street
Helt greit + hotell ved Regents Park. Nære Baker Street og Madame Tussauds. 20 min gange til Pimrose park med utsikt over hele London. Flott sted å se nyttårsfyrverkeri uten å være i fullstappet sentrum! Litt lytt ut i gangen - dørene hadde trengt oppdatering og lydisolering. Fasaden til hotellet er blitt slitt og gir ikke det beste inntrykket, så bildene på nettsidene lyver. Inne er det flottere, med romslig og moderne resepsjon og hotellbar med mye plass👍 Hyggelige ansatte og renslig. God frokost med greit utvalg. To kaffimaskiner, helt greit, men hadde forventet filterkaffi på kanne. Bussholdeplass rett utenfor som bringer deg direkte til og fra Oxford Street og Baker Street👍
Overnattede 3 nætter i december 2023
Svar fra Jude den 8. jan. 2024
Dear Jan-Erik,Thank you for staying with us at the Danubius Hotel Regents Park and for taking the time to share your feedback.I was pleased that overall, you had an amazing experience during your stay with us and that you found the hotel’s location convenient during your visit.We really appreciate your feedback. and the team was extremely happy with your commentsYour feedback is of the utmost importance to us and rests assured I will implement improvements where possible in the areas you mentioned. We all look forward to welcoming you back in future.Kind Regards,JudeGuest relations.