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Anmeldelser af Canary Riverside Plaza Hotel

5 out of 5
Canary Riverside Plaza Hotel
46 Westferry Circus, Canary Wharf, London, England

Anmeldelser

9,0

Fantastisk

Bedømmelse på 10 − Fremragende. 399 af i alt 579 anmeldelser" "
Bedømmelse på 8 − Udmærket. 108 af i alt 579 anmeldelser" "
Bedømmelse på 6 − Okay. 43 af i alt 579 anmeldelser" "
Bedømmelse på 4 − Dårligt. 10 af i alt 579 anmeldelser" "
Bedømmelse på 2 − Forfærdeligt. 19 af i alt 579 anmeldelser" "

9,6/10

Rengøring

9,4/10

Service og personale

8,4/10

Faciliteter

9,2/10

Overnatningsstedets tilstand og faciliteter

8,2/10

Miljøvenligt

Anmeldelser

8/10 Udmærket

Jeppe

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter
Overnattede 1 nat i december 2018
Svar fra Management Team den 6. dec. 2018
Dear Mr. Jensen, Thank you for choosing to stay at Canary Riverside Plaza Hotel and for taking the time to review your stay with us. We are looking forward to welcoming you back in the near future. With warm regards, Reservations Team

10/10 Fremragende

Brian

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
Kommer gerne igen
Helt igennem fantastisk og dejligt luksuriøst hotel med fantastik, sødt og hjælpsomt personale. Helt klart til at anbefale.
Overnattede 5 nætter i august 2018
Svar fra Management Team den 22. aug. 2018
Dear Mr. Kommer, Thank you for your fantastic review, We are really happy to hear that you have enjoyed your stay at Canary Riverside Plaza Hotel. We are looking forward to welcoming you back in the near future. With Warm Regards, Management Team

10/10 Fremragende

Gry

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
Extremely friendly and helpfyl staff
Overnattede 2 nætter i november 2017
Dear Mr. Gry, Thank you for taking the time to express your valuable feedback. We will share your comments in regards to our staff and service with our team. Looking forward to welcome you back to Canary Riverside Plaza Hotel. Sincerely Yours, Management Team

10/10 Fremragende

Glenn

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
Overnattede 1 nat i oktober 2017
Dear Glenn, Thank you for taking your time for rating us 5 out 5. We are looking forward to welcome you back soon.

10/10 Fremragende

Verificeret rejsende

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
Overnattede 1 nat i september 2017
Thank you for rating the Hotel 5 out 5 and taking the time to review us. We look forward to welcome you back to Canary Wharf.

10/10 Fremragende

Verificeret rejsende

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
Nice weekend stay in Canary Wharf
The pool is in a fitness club outside the hotel, but was very very nice and a fine extra twist to a excellent hotel

10/10 Fremragende

Gert, Denmark

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
5 big stars
Met all expectations for a Four Season hotel. Very, very professional, friendly and service oriented employees, nice and spacious room (but lacking a coffee maker..), amazing pool and spa and good location.

10/10 Fremragende

Steen, Frederikssund

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
Nice wiew & super pool and spa & good service
Mall nearby. Away from city center but <300m to boat & overground. Hotel personal very helpfull. Poll, fitness & Jacuzzi are high-class. River-wiew from pool. We will return NeXT time in London.

10/10 Fremragende

Anders, Kolding

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
Dyrt men fantastisk
Super lækkert hotel med service i top, dyrt men godt.

2/10 Forfærdeligt

yasmin, denmark

Synes godt om: Rengøring, værelsets komfort
Synes ikke om: Overnatningsstedets tilstand og faciliteter
Ikke børnevenligt
Jeg var afsted mine to børn og det var umuligt at svømme pga det korte tidsrum de var tilladt kun to timer om morgenen, hvor vi havde andre planer.

10/10 Fremragende

Frederik, Danmark

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
Meget central beliggenhed.
Rigtig dejlig hotel med en meget ideel beliggenhed. Meget venlig betjening
Themsen

10/10 Fremragende

Heidi, Hvidovre

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
Kan kun sige godt om dette hotel
Super flot hotel,dejlig service.

2/10 Forfærdeligt

Thomas, Aarhus

Synes ikke om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
Luksus i London
Perfekt hotel med gode faciliteter.

10/10 Fremragende

robert

Synes godt om: Rengøring
Overnattede 2 nætter i maj 2024

10/10 Fremragende

Jason

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter
This place was amazing, clean, beautiful, amazing staff and secure. I had a friend come see me and they wouldn’t let her up until they confirmed it with me. Top notch place. I am booking again very soon. Amazing!!!!!!!!
Overnattede 1 nat i maj 2024

10/10 Fremragende

Jonjo, Redmond

Overnattede 1 nat i april 2024

10/10 Fremragende

Natalie

Rejste med partner
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Amazing hotel, worth the money for the quality of service and rooms. River view was outstanding. Would definitely return ! Not a bad word to say about this .
Overnattede 1 nat i marts 2024
Svar fra Hotel Management den 2. apr. 2024
Dear Ms. Natalie,Thank you for your kind words about our hotel and we are thrilled to hear that you enjoyed your stay. We take pride in providing our guests with the best service and experience possible, and it is encouraging to know that we have fulfilled your expectations. We look forward to welcoming you back soon!

10/10 Fremragende

Marc

Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Overnattede 4 nætter i september 2023
Svar fra Hotel Management den 23. okt. 2023
Dear Mr. Delahaut,Thank you so much for choosing to stay with us at the Canary Riverside Plaza Hotel and giving us a five star feedback.We hope to welcome you back in the near future!

10/10 Fremragende

Verificeret rejsende

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
Refreshing stay
We needed a place to stay for an unforeseen day and a half layover resulting from a missed flight (airline’s fault). We got there and just needed to sleep after the horrible travel day we had. They let us extend our late checkout until 3pm. 3pm!!!! I’d never heard of it and it was so welcomed. Also, love the access to Virgin Active pool (where James Bond Skyfall filmed a scene). Hotel room was spacious, the bed had comfy pillows clad in fine silky Egyptian cotton. Our free breakfast was delicious!!! They have their croissants supplied by Delice de France and were so delicious!!! A bit on the pricey side for a quick stay but glad we did it. It reset my attitudw about London again. Will stay again for sure.
Overnattede 1 nat i juli 2023
Svar fra Hotel Management den 17. jul. 2023
Dear Sir/ Madam,We are delighted to learn that you had a pleasant stay, and thank you very much for taking the time to share your excellent experience at Canary Riverside Plaza Hotel. We are pleased to know that our attention to details was appreciated by you. At our hotel, we strive to provide a comfortable and enjoyable experience for all of our guests. We value your feedback as it helps us continue to improve and provide an exceptional service. We are looking forward to welcoming you again soon!

2/10 Forfærdeligt

James

Overnattede 1 nat i juli 2023
Svar fra Hotel Management den 17. jul. 2023
Dear James,Thank you for choosing to stay with us at the Canary Riverside Plaza Hotel and for taking the time to share your review. Please know that we take all feedback seriously, and we will ensure that we take the necessary steps to improve the areas that need attention. We hope to have the opportunity to welcome you back in the future.

10/10 Fremragende

Paul

Forretningsrejsende
Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter
A great night’s sleep. Just a lovely hotel
Overnattede 1 nat i juni 2023
Svar fra Hotel Management den 17. jul. 2023
Dear Paul, Thank you so much for choosing to stay with us at the Canary Riverside Plaza Hotel, we are pleased to hear you had a wonderful stay and had a lovely sleep! We hope to welcome you back soon for another unforgettable stay.

10/10 Fremragende

A

Overnattede 2 nætter i juni 2023
Svar fra Hotel Management den 17. jul. 2023
Dear Mr. Dunn,Thank you for your kind words about our hotel and we are thrilled to hear that you enjoyed your stay. We take pride in providing our guests with the best service and experience possible, and it is encouraging to know that we have fulfilled your expectations. We look forward to welcoming you back soon!

2/10 Forfærdeligt

Jasper

Synes ikke om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
Be aware
The hotel is not even close to "five star" and is overpriced. All ratings must be fake and bought. The building in general is in a bad condition and the rooms are dirty with stains on the carpet. And outside in the corridor. Bathroom wasn't cleaned and dirty bed sheets. There was no AC and we couldn't open the windows to let some fresh air in to the room. We left immediately for another accomodation.
Overnattede 1 nat i maj 2023
Svar fra Hotel Management den 17. jul. 2023
Dear Mr. Nordling, Thank you for sharing your recent experience with us at the Canary Riverside Plaza Hotel. We are sorry to hear that your stay did not meet your expectations and that you encountered several issues during your stay. We would like to assure you that we take all guest feedback seriously and we will be reviewing your comments with our team to make improvements where necessary.Kind regards,

10/10 Fremragende

Miron

Synes godt om: Rengøring, faciliteter, overnatningsstedets tilstand og faciliteter
Synes ikke om: Service og personale
Everything was fantastic but check out on 5/17/2023 I have a flight to USA 🇺🇸 but one of the stuff who helping my baggage put in taxi he is very rude and told me don’t come again. I was shocked when I heard this is around 8 am in morning and he is white with bearded guy
Overnattede 1 nat i maj 2023
Svar fra Hotel Management den 17. jul. 2023
Dear Miron,Thank you for choosing to stay with us at the Canary Riverside Plaza Hotel and for taking the time to share your review. Please know that we take all feedback seriously, and we will ensure that we take the necessary steps to improve the areas that need attention. We hope to have the opportunity to welcome you back in the future.

8/10 Udmærket

Gian

Rejste med partner
Synes godt om: Rengøring, service og personale
Needs some refurbishment for this price !
Overnattede 2 nætter i maj 2023
Svar fra Hotel Management den 9. maj 2023
Dear Mr. Plattner,Thank you for taking the time to provide your feedback. We are committed to continuously improving and your input is invaluable to us. We have passed your information to our Senior management team and hope to welcome you back in the near future.Kind regards,Hotel Team

10/10 Fremragende

Chris

Overnattede 2 nætter i april 2023
Svar fra Hotel Management den 26. apr. 2023
Dear Mr. Bertins,Thank you so much for your kind review. We hope to welcome you back soon.Kind Regards.

10/10 Fremragende

Kadir

Synes godt om: Rengøring, service og personale, faciliteter
There was ice in the ice bucket in the room every evening except weekends. That was unique but many small things like this
Overnattede 7 nætter i april 2023
Svar fra Hotel Management den 21. apr. 2023
Thank you for taking the time to provide your feedback. We are committed to continuously improving our service and your input is invaluable to us. We apologize for any issues you encountered and for any disappointment it may have caused. We hope to welcome you back in the near future.Kind regards.

10/10 Fremragende

Kadir

Forretningsrejsende
Synes godt om: Rengøring, service og personale, faciliteter
Spacious room, regular daily house keeping service, which is rare nowadays, a full proper minibar in the room, room service open until 1 in the morning, overnight laundry, shoe-shine service and many small details you no longer find in other hotels unfortunately
Overnattede 3 nætter i februar 2023
Svar fra Hotel Management den 14. apr. 2023
Dear Kadir, Thank you so much for your kind review. Kind Regards

10/10 Fremragende

simon

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
Quality Hotel
Quality hotel in an ideal location for the Docklands and City. Staff were excellent for service and friendliness.
Overnattede 1 nat i februar 2023
Svar fra Hotel Management den 14. apr. 2023
Dear Mr Cox, Thank you so much for your kind review. We hope to welcome you back again. Kind Regards

6/10 Okay

pascal de

Rejste med familie
Synes godt om: Rengøring, service og personale
Synes ikke om: Overnatningsstedets tilstand og faciliteter
Geen gratis dranken ontvangen omwille we wel VIP klanten zijn, gebouw is verouderd, prijs is te duur.
Svar fra Front Office den 27. jan. 2023
Thank you for taking the time to provide your feedback. We are committed to continuously improving our service and your input is invaluable to us. We apologize for any issues you encountered and for any disappointment it may have caused. Please be assured that the satisfaction of our customers is of the utmost importance to us. As a gesture of goodwill, we would like to offer you a special discount as a returning customer. Thank you for considering giving us another chance to serve you.

10/10 Fremragende

Verificeret rejsende

Rejste med familie
Synes godt om: Rengøring, service og personale
Good but a bit of a hassle for the pool
Overall it was a fantastic stay being that the staff were so accomodating with our requests due to bad weather. However, we felt like the time for kids to use the amenities were too limited to 2 hours only from 8:00-10:30, also due to the rains, we found it very inconvenient to have to walk outside the hotel even if it was just a short walk, being as it was a risk for safety. It’s a bit impractical to have the pool and virgin center outside the hotel
Overnattede 1 nat i december 2022
Svar fra Front House den 27. jan. 2023
hank you for taking the time to provide your feedback. We are committed to continuously improving our service and your input is invaluable to us. We apologize for any issues you encountered and for any disappointment it may have caused. Please be assured that the satisfaction of our customers is of the utmost importance to us. As a gesture of goodwill, we would like to offer you a special discount as a returning customer. Thank you for considering giving us another chance to serve you.

2/10 Forfærdeligt

Daniel

Rejste med familie
Synes ikke om: Service og personale
C’est une honte , l’hôtel nous a refusé la chambre sous prétexte que le prix payé à Expédia était bien trop bas ! Nous n’avons pas pu avoir accès à la chambre prepayee alors que j’avais encore téléphoné la veille à l’hôtel pour confirmation de la réservation !!! C’est une vraiecescroquerie !! Avec ma femme et ma fille nous avons dû chercher un autre hôtel au prix du jour ( élève en cette période de Noël à Londres ) Plus jamais de réservation avec Expédia !!!!!
Overnattede 1 nat i december 2022
Svar fra Front office den 27. jan. 2023
hank you for taking the time to provide your feedback. We are committed to continuously improving our service and your input is invaluable to us. We apologize for any issues you encountered and for any disappointment it may have caused. Please be assured that the satisfaction of our customers is of the utmost importance to us. As a gesture of goodwill, we would like to offer you a special discount as a returning customer. Thank you for considering giving us another chance to serve you.

10/10 Fremragende

Winlae

Overnattede 1 nat i december 2022

6/10 Okay

Muhammad

Rejste med familie
Synes godt om: Rengøring, overnatningsstedets tilstand og faciliteter, værelsets komfort
Synes ikke om: Service og personale
Management/ pay for water bottles from fridge
The staff wasn’t friendly and good. On our check out , I couldn’t believe when the front desk lady asked us to pay for the water bottles we used from the fridge. She said we could have the water if it was on the table. But if we took the same water from fridge then we pay, I mean you pay about £400/ might for your stay and they can’t give water. Late night when we came back, the reception refused to provide water. When we checked in , the manager didn’t know how to check us in and rang a senior for help. With a toddler and 5 hours journey from Bolton, that was a lot of hassle.
Overnattede 2 nætter i december 2022

8/10 Udmærket

Verificeret rejsende

Forretningsrejsende
Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
Great hotels for City meets but also soa and pool
I enjoyed my stay. The hotel is quite fresh. Unfortunately wasnt able yo use the pool and spa but my daughter said they were fantastic. Amazing view of the river. Doston the waiter served every time great over breakfast.
Overnattede 4 nætter i december 2022

2/10 Forfærdeligt

Yaacov

Overnattede 2 nætter i december 2022

10/10 Fremragende

Lisa

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
Birthday Stay
Had an overnight stay to celebrate a family birthday. Given a warm welcome and was offered a free room upgrade to acknowledge the birthday. Very good hotel with very welcoming staff.
Overnattede 1 nat i oktober 2022

10/10 Fremragende

Yvonne

Overnattede 3 nætter i juni 2022

10/10 Fremragende

Jenna

Rejste med familie
Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
Family stay
Very happy with hotel. Great location. Rooms superb
Overnattede 1 nat i august 2022

10/10 Fremragende

Christina

Rejste med familie
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Tolle Aussicht auf die Themse, gute Verkehrsanbindung
Overnattede 5 nætter i juli 2022

10/10 Fremragende

Sana

Overnattede 6 nætter i juli 2022

10/10 Fremragende

Kenneth

Rejste med familie
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Staffs are very helpful and room with view over River Thames.
Overnattede 3 nætter i juli 2022

10/10 Fremragende

Daniel

Overnattede 1 nat i juli 2022

10/10 Fremragende

Karen

Overnattede 1 nat i juni 2022

10/10 Fremragende

Lars

Overnattede 1 nat i juni 2022

10/10 Fremragende

jamie peter

Rejste med familie
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Great hotel and location
Overnattede 2 nætter i juni 2022

10/10 Fremragende

Verificeret rejsende

Synes godt om: Rengøring, overnatningsstedets tilstand og faciliteter, værelsets komfort
Overnattede 1 nat i januar 2022

4/10 Dårligt

John

Synes godt om: Rengøring, værelsets komfort
Synes ikke om: Service og personale
Canary Wharf Riverside Plaza Hotel Very Poor.
No Tea or coffee making facilities were in the room and when asked to supply the reply was ring back at 08:00. No 24hr room service was available and the Lounge Bar ran out off food in the afternoon. After paying a deposit of £150 to reception still waiting for balance after checking out. Luckily there was a delightful cafe only two minutes away ‘Berra’. I would never stay at this supposedly 5 star hotel again.
Overnattede 1 nat i juni 2022

10/10 Fremragende

Alison

Rejste med familie
Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
Overnattede 2 nætter i juni 2022

10/10 Fremragende

Simon

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
Overnattede 1 nat i juni 2022