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Anmeldelser af Brook Green Hotel

3 out of 5
Brook Green Hotel
170 Shepherds Bush Road, Hammersmith, London, England

Anmeldelser

9,2

Fantastisk

Bedømmelse på 10 − Fremragende. 132 af i alt 206 anmeldelser" "
Bedømmelse på 8 − Udmærket. 56 af i alt 206 anmeldelser" "
Bedømmelse på 6 − Okay. 11 af i alt 206 anmeldelser" "
Bedømmelse på 4 − Dårligt. 6 af i alt 206 anmeldelser" "
Bedømmelse på 2 − Forfærdeligt. 1 af i alt 206 anmeldelser" "

9,4/10

Rengøring

9,0/10

Service og personale

9,2/10

Faciliteter

9,0/10

Overnatningsstedets tilstand og faciliteter

8,8/10

Miljøvenligt

Anmeldelser

10/10 Fremragende

christian

Rejste med familie
Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
Overnattede 2 nætter i februar 2024

8/10 Udmærket

Oliver

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort

6/10 Okay

Ulrik B, Danmark

Synes godt om: Service og personale, overnatningsstedets tilstand og faciliteter
Dejligt hotel.
Udmærket hotel, men det var en meget blandet oplevelse at bo på Brook Green Hotel. Vi boede øverst oppe (3. sal) og ingen elevatorer. Døren på vores værelse skulle hives til, hvilket rengøringspersonalet glemte hver gang, til trods for gentagne henvendelser til receptionen. Morgenmaden var udmærket, med bestilling far menu, men det tog noget tid at tilberede maden. Generelt tog det lang tid at få sin mad på stedet, og det var af noget svingende kvalitet. Til gengæld virkede det til at være et populært sted at gå hen og drikke en øl, klientellet var ungt og stemningen god. I kælderen ligger Smith's, en cocktailbar, som bestemt er et besøg værd. Overordnet set er det et fedt sted, i en spændende bydel (ikke så central), hvis man er ung og gerne vil opleve lidt lokal kultur.

10/10 Fremragende

Giles S

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter
Really good value for central London. Great pub too.
Overnattede 1 nat i maj 2024

6/10 Okay

Bruce

Forretningsrejsende
Synes godt om: Rengøring, faciliteter, overnatningsstedets tilstand og faciliteter
Synes ikke om: Service og personale
Beautiful design; lackadaisical service
Overnattede 1 nat i maj 2024

10/10 Fremragende

Freya

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter
We really enjoyed our stay, the hotel had a great location, we had a stylish clean room and the staff were friendly and efficient. Thank you!
Overnattede 1 nat i maj 2024

10/10 Fremragende

Eldred

Rejste med familie og småbørn
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
As first-time parents traveling with a baby, we couldn't have been happier with our decision to stay at The Brook Green Hotel. Our experience was nothing short of amazing, from the cozy and well-appointed room to the overall cleanliness, delectable cuisine, and inviting ambiance. The hotel's character, complemented by a charming garden, made our visit even more delightful. The staff was incredibly kind and attentive to our needs, going above and beyond to ensure our stay was comfortable. Their attention to detail throughout the hotel was evident and appreciated. The only minor downside was the occasional noise from the nearby police station, so bringing earplugs might be helpful. Nonetheless, we highly recommend The Brook Green Hotel for a wonderful and memorable experience!
Overnattede 2 nætter i april 2024

10/10 Fremragende

richard

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter
Really good value. Well maintained. Good location. Nice neighbourhood. Food nice too.
Overnattede 1 nat i april 2024
Svar fra Tsvetoslav Sefanov den 10. apr. 2024
Richard, we are very happy we could provide you with a positive experience! We look forward to your next visit! Take care!Kind Regards,Brook Green

10/10 Fremragende

Dani

Rejste med partner
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Really nice room, lots of stairs to top floor good for those who need the exercise, perhaps request lower floors for those with lack of mobility. Bed was super comfy, great mini bar and tea/coffee facilities. Nice toiletries. Pleasant decor and the whole place smelt good too.
Overnattede 1 nat i marts 2024
Svar fra Tsvetoslav Sefanov den 12. maj 2024
Hi Dani, thank you for taking the time to leave a review for us at Brook Green Hotel. We're happy we could meet your expectations! We're looking forward to your next visit with us!Kind Regards,Brook Green Hotel

8/10 Udmærket

Yuet Wah

Rejste med partner
Synes godt om: Rengøring, service og personale, faciliteter
The staffs are very helpful and nice, the room is clean, but I would like to comment two points, the water pressure in the shower is low. And there is some machine noise in the room, I am not sure if it comes from air-conditioner.
Overnattede 2 nætter i marts 2024
Svar fra Tsvetoslav Sefanov den 12. maj 2024
Hello Yuet Wah, we appreciate you taking the time to leave us this feedback. We do hope we can be of assistance in the future. Take care!Kind Regards,Brook Green Hotel

8/10 Udmærket

Brita

Overnattede 1 nat i december 2023

10/10 Fremragende

willem

Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Absolutely fabulous. Highly recommend. Great rooms, quiet, everything you need, great pub restaurant downstairs. Great staff at the desk and pub. Definitely coming back.
Overnattede 5 nætter i november 2023
Svar fra Tsvetoslav Sefanov den 20. nov. 2023
Dear Willem, we are truly grateful for your kind feedback! Your rating is truly appreciated and motivates us to keep working hard. We sincerely hope to have the pleasure of serving you again soon. Have a wonderful day!Best Regards,Brook Green

10/10 Fremragende

Sally

Synes godt om: Overnatningsstedets tilstand og faciliteter
Great stay. Lovely friendly and helpful receptionist Delightful rooms. Only thing could do with is . . bar/handle near bath to assist older guests getting out of bath/shower
Overnattede 1 nat i november 2023
Svar fra Tsvetoslav Sefanov den 20. nov. 2023
Dear Sally, we're very happy to hear you had such a positive experience with your stay and our team! We hope to welcome you again soon!Kind Regards,Brook Green

8/10 Udmærket

rosemary

A great hotel near restaurants, underground, Apollo and more . Wonderful breakfast!!!!
Overnattede 1 nat i november 2023
Svar fra Tsvetoslav Sefanov den 13. nov. 2023
Rosemary, we're happy to hear you had such a positive experience with our team! We hope to see you soon!Kind Regards,Brook Green Hotel

10/10 Fremragende

stephen

Overnattede 2 nætter i november 2023

10/10 Fremragende

Oscar

Overnattede 4 nætter i november 2023

10/10 Fremragende

Chris

Rejste med partner
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Lovely comfortable modern rooms within easy reach of Hammersmith underground station, so easy access for central London. Friendly, helpful, staff too!
Overnattede 1 nat i november 2023

10/10 Fremragende

Mauro

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
Overnattede 1 nat i oktober 2023

10/10 Fremragende

Didzis

Overnattede 1 nat i oktober 2023
Svar fra Tsvetoslav Sefanov den 20. nov. 2023
Hi Didzis, we are very happy to have provided you with such a positive experience! Thank you for your high rating! We hope to velcome you again soon. Have a fantastic day! Best Regards,Brook Green

8/10 Udmærket

rory

Overnattede 1 nat i oktober 2023

6/10 Okay

Anna

Overnattede 1 nat i oktober 2023

10/10 Fremragende

Natalie

Overnattede 1 nat i oktober 2023

10/10 Fremragende

James

Overnattede 1 nat i oktober 2023

10/10 Fremragende

Vicki

Rejste i en gruppe
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
This is a great location near a tube stop. Lots of character with local shopping and restaurants. Very easy to walk around to sight see in local area. Staff was always very friendly and helpful.
Overnattede 7 nætter i oktober 2023
Svar fra Tsvetoslav Sefanov den 14. nov. 2023
Hi Vicki, thank you so much for your positive comments about Brook Green Hotel! We hope to see you soon!Kind Regards,Brook Green Hotel

10/10 Fremragende

HENRY

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
GREAT LOCATION
This is our second stay at this hotel and we love it. The location is great. It is above a nice pub and the staff are wonderful. The only negative is the club in the basement and it got really rowdy one night. So if you are a light sleeper then be sure to ask for one of the rooms away from the front- side.
Overnattede 5 nætter i august 2023

8/10 Udmærket

Barbara

Rejste med partner, Forretningsrejsende
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Very convenient for our purpose. Staff very friendly and extremely helpful. Room perfect for short stay, very clean and excellent shower. Would definitely stay again. Only downside, but to be expected due to location, was that traffic could be noisy.
Overnattede 3 nætter i august 2023
Svar fra Tsvetoslav Sefanov den 14. nov. 2023
Barbara, thank you for your kind words and this wonderful review! We hope to be of service to you again in the future. Best wishes, Brook Green Hotel

10/10 Fremragende

Louise

Overnattede 1 nat i august 2023

10/10 Fremragende

Daniel

Rejste med partner
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Staff was very helpful and friendly. Would stay again at Brook Green on our next visit to London.
Overnattede 3 nætter i august 2023
Svar fra Tsvetoslav Sefanov den 14. nov. 2023
Hi Daniel, we are very happy to have provided you with such a positive experience! We hope to be of service to you again in the future. Best wishes, Brook Green Hotel

4/10 Dårligt

Andrew

Rejste med familie
Synes ikke om: Overnatningsstedets tilstand og faciliteter, værelsets komfort
Very average
TV was not working and bins had not been emptied. Room was very cramped with double bed squeezed in with hardly any room around the bed.
Overnattede 2 nætter i august 2023

10/10 Fremragende

amy

Overnattede 2 nætter i juli 2023
Svar fra Tsvetoslav Sefanov den 12. maj 2024
Hi Amy, thank you for taking the time to leave a review for us at Brook Green Hotel. We're happy we could meet your expectations! We hope to see you soon!Kind Regards,Brook Green Hotel

10/10 Fremragende

George

Overnattede 3 nætter i juli 2023

10/10 Fremragende

S J

Rejste med partner
Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter
Excellent location. Staff friendly, courteous and efficient. Would thoroughly recommend for short break
Overnattede 1 nat i juli 2023
Svar fra Tsvetoslav Sefanov den 14. nov. 2023
We appreciate your positive review about your recent experience with us! We're looking forward to your next visit with us!Kind Regards,Brook Green Hotel

8/10 Udmærket

Louise

Overnattede 1 nat i juli 2023
Svar fra Tsvetoslav Sefanov den 14. nov. 2023
Thank you again for taking the time to let us know how we did. We hope you have a great day!Kind Regards,Brook Green Hotel

6/10 Okay

Christopher

Synes godt om: Rengøring, overnatningsstedets tilstand og faciliteter
Synes ikke om: Værelsets komfort
A nice Hotel, thats missing the little things.
I stayed here recently to have an extra day in London after being at the O2 for a recent 2 day event. I'd already contacted the Hotel about leaving my bags at the Hotel to go catch a show and some shopping etc which I was thankfully able to do so before checking in. Upon returning, I checked in and retrieved my luggage. The staff asked if I wanted a hand with my luggage which I refused and said I would be fine. What I didnt realise was that the room I was in was on the 3rd / 4th floor and there was no lift, which I was not informed about sadly. The room itself was fine, but nothing special. The A/C worked thankfully, but upon my late return from a night out had little sleep due to the sound of traffic even with the windows appearing shut, especially as it reached early morning. I checked out, in order to catch my flight and the receptionis seemed more concerned if I had used the Mini bar, which I knew nothing about or that the room even had one, rather than if I'd had a pleasant stay. As the title suggests, its the little things and I understand that its an older building which probably isnt suitable for a lift. Its a great property for the money you pay, but with so many more options availible, I'll probably be looking elsewhere next time.
Overnattede 1 nat i juli 2023

10/10 Fremragende

Dawn

Overnattede 1 nat i juni 2023

10/10 Fremragende

Andrew

Rejste med partner
Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter
Perfect for the gig at The Apollo, a right treat of a place with super nice staff.
Overnattede 1 nat i juni 2023
Svar fra Tsvetoslav Sefanov den 14. nov. 2023
Hi Andrew, we are very happy to have provided you with such a positive experience! We hope to be of service to you again in the future. Best wishes, Brook Green Hotel

10/10 Fremragende

Mark

Overnattede 3 nætter i juni 2023

8/10 Udmærket

Jill

Rejste med familie
Synes godt om: Service og personale, overnatningsstedets tilstand og faciliteter
The staff was very friendly. Right down from the tube for easy transportation, food and pubs.
Overnattede 1 nat i juni 2023
Svar fra Tsvetoslav Sefanov den 12. maj 2024
Hello Jill, thank you; we appreciate your feedback! We look forward to your next visit! Take care!

10/10 Fremragende

John

Rejste med partner
Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter
A really nice stay , nice surroundings good food & drink. All staff friendly & helpful, will definitely stay there again if in that area.
Overnattede 1 nat i juni 2023
Svar fra Priscila den 20. jun. 2023
John, we really appreciate your positive review! We hope to be of service to you again in the future. Best wishes, Brook Green Team

10/10 Fremragende

Simon

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
Faultless
Faultless from start to finish. We ate here, we drank here and we slept here and it was perfect. We booked as it looked really nice and it was somewhere close to the Apollo where we were going to see a show. The staff were nice, the location from tube and the venue was ideal and the room had all we needed. Seriously 10/10.
Overnattede 1 nat i juni 2023
Svar fra Priscila den 20. jun. 2023
Simon, we really appreciate your positive review! We hope to be of service to you again in the future. Best wishes, Brook Green Team

10/10 Fremragende

Tabassum

Overnattede 1 nat i juni 2023
Svar fra Tsvetoslav Sefanov den 14. nov. 2023
Tabassum, we are so pleased you enjoyed your visit to Brook Green Hotel! We hope to see you soon!Kind Regards,Brook Green Hotel

10/10 Fremragende

Andee, Houston

Rejste med partner
Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter
Small affordable hotel within walking distance of tube station. Fun little neighborhood to explore. Food and drink nice in the pub below
Overnattede 2 nætter i juni 2023
Svar fra Priscila den 20. jun. 2023
Andee, we really appreciate your positive review! We hope to be of service to you again in the future. Best wishes, Brook Green Team

10/10 Fremragende

Chelan

Synes godt om: Service og personale, overnatningsstedets tilstand og faciliteter
Overnattede 1 nat i maj 2023
Svar fra Priscila den 20. jun. 2023
Chelan, we are very happy to have provided you with such a positive experience! Kind Regards,Brook Green team

8/10 Udmærket

Julie

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter
Overnattede 3 nætter i april 2023
Svar fra Priscila den 20. jun. 2023
Julie, we are glad to have provided you with a positive experience! Kind Regards,Brook Green team

4/10 Dårligt

David

Synes godt om: Rengøring
Synes ikke om: Service og personale, værelsets komfort
Air conditioner broken
We checked in they wasn’t much help . The air conditioner was broken it was hot ,I complained to front staff many times they stated would send someone and never did .
Overnattede 3 nætter i maj 2023
Svar fra Priscila den 20. jun. 2023
David, we are disappointed to learn of your experience here at Brook Green Hotel, but will take this opportunity to improve. Thank you again for taking the time to let us know how we can improve. We hope you will consider us again in the future. Take care.Kind Regards,The Brook Green team

10/10 Fremragende

Marion

Overnattede 1 nat i april 2023
Svar fra Priscila den 20. jun. 2023
Marion, we are very happy to have provided you with such a positive experience! Kind Regards,Brook Green team

8/10 Udmærket

Eleanor

Overnattede 1 nat i april 2023
Svar fra Priscila den 20. jun. 2023
Eleanor, we are glad to have provided you with a positive experience! Kind Regards,Brook Green team

10/10 Fremragende

Michael

Rejste med partner
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Good location short walk to the subway. Room was very good. Great people.
Overnattede 3 nætter i april 2023
Svar fra Tsvetoslav Sefanov den 14. nov. 2023
Hi Michael, we are very happy to have provided you with such a positive experience! We hope to be of service to you again in the future. Best wishes, Brook Green Hotel

10/10 Fremragende

w

Overnattede 1 nat i marts 2023
Svar fra The Brook Green Team den 24. mar. 2023
Thank you again for taking the time to let us know how we did. We hope you have a great day! Kind Regards,The Brook Green Team

10/10 Fremragende

Lee

Overnattede 1 nat i marts 2023