Dear DarligWe're genuinely sorry to hear about your disappointing experience during your recent stay. Your comfort and satisfaction are of utmost importance to us, and it's disheartening to learn that we fell short of meeting your expectations.To address your concerns effectively and ensure a better experience for you in the future, we kindly request that you provide us with more details about what specifically went wrong during your stay. Once again, we apologize for any inconvenience caused, and we sincerely hope to have the opportunity to welcome you back in the future and provide you with the exceptional stay you deserve.Thank you for your understanding and cooperation.Best regards,

Thank you very much for Your Review

Thank you so much for your feedback

Hi SirWe're thrilled to have received your recent review of our hotel. Your feedback means a lot to us, and we're delighted to hear about your positive experience. It's guests like you that make our efforts truly rewarding.Thank you for choosing Broadway Inn, and we hope to welcome you back soon!RegardsBroadway Inn Management

Dear guest, we are so disappointed to read your experience with us. We aim to provide a top-notch stay for all our guests, so we sincerely apologize that we did not achieve that goal on your visit. We hope that you will give us another chance to restore your faith in our hotel and hospitality. Please do feel free to connect if there is anything we can do to help. Thanks again.Best Regards,Customer Care Team

Thank you very much for the feedback.

Dear Guest,Thank you so much for taking the time to share your wonderful experience at our hotel. We're delighted to hear that our location in the vibrant community of Southall served you well during your wedding trip and that you enjoyed the local shops and amenities. We understand the challenges that come with a bustling neighborhood, but we're glad to see that it didn't significantly impact your stay. It's great to hear that our clean, comfortable rooms met your expectations and that the in-room amenities added to your experience.Most importantly, we're thrilled to learn that our staff provided you with delightful service. Your compliments will be passed on to them, as they indeed are a valuable asset to our team.Your feedback serves as a wonderful testament to what we aim to provide for our guests. We sincerely appreciate your kind words and look forward to welcoming you back during your next visit to Southall.Warm Regards

Dear Gustav & Julia,Thank you for your wonderful review of our hotel! We're thrilled to hear that you had a great stay and enjoyed our central location in Southall.Our team takes pride in providing friendly and attentive service, so it's fantastic to know that you found our staff to be very friendly and service-minded. We believe that creating a warm and welcoming atmosphere is essential for our guests to have a memorable experience.We understand that the size of the room might have been a bit small, but we're glad to hear that it still met your needs. As you mentioned, our convenient proximity to the train station makes it easy to explore central London and reach Heathrow Airport quickly. We're glad you found our location to be great and appreciated the nearby restaurants and supermarkets.We apologize for any inconvenience caused by the traffic on the busy street outside. While it can be a bit annoying, we're glad to hear that it didn't hinder your ability to get a good night's sleep. Your comfort is important to us, and we strive to provide a peaceful environment despite the bustling surroundings.Thank you for choosing our hotel for your first trip to London. We're delighted that you had a positive experience with us, and we hope to welcome you back on your next visit. If there's anything else we can assist you with in the future, please don't hesitate to let us know.Best Regards

Thank you very much for Your Review

Dear valued guest,Thank you for taking the time to share your experience with us. We're delighted to hear that you had a pleasant stay at our hotel and enjoyed our great location. It's wonderful to know that our staff provided you with excellent service and made you feel welcome throughout your visit.We strive to offer our guests comfortable and clean accommodations, and we're thrilled that we met your expectations in this regard. Your kind words about our reasonable pricing are also appreciated. We continuously aim to provide exceptional value to our guests.We genuinely appreciate your positive feedback and recommendation. It would be our pleasure to welcome you back for another enjoyable stay in the future. If there's anything we can assist you with in the meantime, please don't hesitate to reach out.Warmest regards,Broadway Inn Team

Dear DilipThank you for taking the time to review our hotel and for highlighting the aspect of safety during your stay. The safety and well-being of our guests is of paramount importance to us, and we are glad that you felt secure during your time with us.We prioritize implementing stringent safety measures and adhering to all necessary protocols to ensure a safe environment for our guests. From enhanced cleaning and sanitization procedures to practicing social distancing guidelines, we strive to create a comfortable and secure atmosphere for everyone.Your positive feedback regarding the safety measures in place is greatly appreciated. It serves as encouragement for our dedicated team, who work diligently to maintain a high standard of safety and security.Thank you once again for choosing our hotel and for sharing your experience. We look forward to welcoming you back and providing you with another safe and enjoyable stay in the future.Best regards

Dear valued guest,Thank you for your kind feedback! We are thrilled to hear that you had an excellent experience during your stay with us. Providing outstanding service and maintaining a clean environment are two of our top priorities, so it is wonderful to know that we met your expectations.Our team takes great pride in delivering exceptional service, and your appreciation truly motivates us to continue striving for excellence. We believe that a clean and comfortable room is essential for a pleasant stay, and we are delighted that you found your accommodations to be in pristine condition.At broadway inn, we are committed to creating memorable experiences for our guests, and your positive comments reinforce our efforts. Your satisfaction is our ultimate goal, and we are grateful for your recognition.If there is anything else we can assist you with or if you have any further feedback to share, please do not hesitate to reach out to us. We look forward to welcoming you back to our hotel in the near future and providing you with another outstanding experience.Warm regards,

Dear SOUROVThank you for your review! It's great to hear that the hotel is conveniently located near Heathrow airport, with a short 10-minute commute on the Elizabeth line. The friendly and helpful front desk staff must have made your stay even more enjoyable.However, I understand that noise can sometimes be a concern. It's important for hotels to provide a peaceful environment for their guests. If you haven't already, I would recommend sharing your feedback with the hotel management, as they may be able to address the noise issue and make improvements for future guests.Overall, it sounds like you had a positive experience with the hotel, aside from the occasional noise. Thank you for sharing your thoughts, and I hope you had a pleasant stay overall!RegardsBroadway Inn Management

Dear BainsThank you for taking the time to leave such a positive review of your recent stay with us. We are delighted to hear that you found our rooms to be clean and comfortable and that our staff was friendly and helpful.At our hotel, we pride ourselves on providing excellent service and creating a welcoming environment for all of our guests. We are pleased to hear that we were able to exceed your expectations in these regards.Once again, thank you for choosing to stay with us. We look forward to welcoming you back in the near future!Best regardsBroadway inn Management

Dear DanielThank you for taking the time to provide your feedback on your recent stay at the hotel. We apologize for any inconvenience caused by the broken shower head in the shared bathroom. We do have more spare bathrooms available for our guests and we will ensure that all shower heads are checked and replaced as necessary to improve the overall experience for our guests.We would like to clarify that our hotel does provide a desk or a work unit in all rooms, including yours. However, due to a shortage of space in your room, we had to place an order for a smaller desk, which unfortunately was not available during your stay. We apologize for the delay in providing the desk and any inconvenience caused as a result.In case any guest encounters an issue, we request them to inform our reception desk immediately, and we will do our best to resolve the problem as soon as possible.Thank you for staying with us, and we look forward to welcoming you back in the future.Regards Broadway Inn Management

Dear Guest Thank you so much for taking the time to share your heartfelt thanks and positive feedback about your recent stay at our hotel. We are delighted to hear that our staff's warmth and hospitality made you feel welcome from the moment you arrived, and that you enjoyed the cleanliness and amenities of your room. It's wonderful to know that you appreciated the attention to detail we put into every aspect of your stay, from the comfortable bed and linens to the high-quality coffee maker and toiletries.We are also thrilled that our location and on-site restaurant exceeded your expectations, and that you found our overall experience to be exceptional. Your kind words mean a lot to us and we truly appreciate your recommendation to others.Thank you again for choosing to stay with us and for your kind words. We would be honored to welcome you back to our hotel in the future and provide you with another exceptional experience.Broadway Inn Management

Dear Guest Thank you for letting me know that everything is good! We're glad that you had a positive experience with us, and we appreciate your feedback. If there is anything else we can do to make your stay even more enjoyable, please don't hesitate to let us know. We look forward to seeing you again soon!Broadway Inn Management

Dear JoannaThank you for choosing our hotel for your recent stay and taking the time to share your feedback with us. We are delighted to hear that you found our staff to be kind and helpful and that our location was convenient for your needs.We appreciate your constructive feedback about our kitchen and will definitely look into improving it to ensure that our guests have an even better experience in the future.We are also pleased to hear that our efforts to provide a comfortable and quiet environment paid off, and you were able to enjoy a peaceful stay in the back of the hotel.Once again, thank you for choosing our hotel, and we hope to have the pleasure of welcoming you back soon.Best regardsBroadway Inn Management

Dear Rachael,Thank you for taking the time to provide feedback on your recent stay at our hotel. We are sorry to hear that you did not feel that your experience was worth the price you paid.We value our guests' opinions and would like to understand your concerns better. We would appreciate it if you could provide us with more specific details on what you felt was lacking during your stay, so we can take appropriate action to address the issues and improve our service.Please be assured that we take all feedback seriously and will work to ensure that we meet the expectations of all our guests.We appreciate your business and hope to have the opportunity to provide you with a more satisfying stay in the future.Best regards,Broadway Inn Management

Dear RajbeerThank you very much for staying in our Hotel. We appreciate your feedback. We hope to see you again.Kind RegardsBroadway inn Team

Dear GuestThank you very much for staying in our Hotel, We look forward to welcome you again

Hi, Sophia! We regret the unpleasant experience you had with us. We are continuously working on improvements. Looking forward to serving you better. Regards, Ammy.

Hi, We are extremely apologetic to know that your experience with us has not been a pleasant one and we will definitely work on your feedback, in order to ensure that the related issues are carefully monitored and eliminated to their maximum extent. Regards, Cheshta

We truly regret the distress caused. We have highlighted this to our concerned team and be assured the corrective measures will be taken to resolve it appropriately. Regards, Ammy.

Hey, Elroy! We are extremely apologetic for the trouble caused. Your feedback has been duly noted and we shall put in our continuous efforts to ensure better experience further. Regards, Ammy.