Hoteller nær Loch Haven Dog Park

"The gentleman that checked me in was very nice. Gave us a ground floor room. The bathroom was clean. The room was ok. Lamps were either dirty or just old. Not sure which. TV was hard to figure out, but a lot of channels. Beds were comfortable. The price was great!!! Plus they have a 1 pet for free policy, that was great. Most hotels charge $50 up. Went to front desk at 6:15am expecting coffee. I knew there was no breakfast, that was fine. No coffee either!! Just an empty space where it usually...

"Walked into our room and rat poop was on the bathroom counter. The towels were folded neatly but I was afraid to use them. No bath soap. I don't think it had been mopped. Beds were so bad my husband couldn't stand up this morning. I will never stay here again."

"Secure parking Friendly staff Nice gym Great location "

"Quick overnight stay but staff was very friendly. Clean room. Enjoyable breakfast bar. "

"Clean other than couple strands of hair in restroom "

"The room and property were all very well-kept and comfortable. All my staf interactions were positive. As someone who uses pools for aerobic exercise, it was disappointing that the pool did not open until 9 AM. A 7 AM open would work better for people not on vacation."

"Staff was very friendly and accommodating. "

"Room was very clean and comfortable. Breakfast was average. Good, safe parking onsite. "

"The staff was so friendly and the pool was amazing especially after a long day "

"The bathroom flooded at an inconvenient time. I informed the front desk. The toilet runs constantly and didn’t flush. I was transferred to this room due to the previous room being right across the elevator which is loud. The buffet breakfast isn’t buffet, it’s eggs and sausage links/patties all week no other options outside of toast, bagels, and coffee…I definitely was disappointed with this Hyatt."

"We stayed 5 nights and our room was only cleaned once. I was told there were too many rooms occupied, we were in the room when cleaning staff came to do the room (not true), we saw the housekeeping staff outside our room yesterday and asked if she could clean it, response was yes. We left the hotel for 45 mins to allow cleaning. We returned the cleaning staff had gone, our room still unclean, no beds made. Spoke to reception again, they would look into it. Very frustrating. WOULD NEVER STAY...

"Enjoy my stay "

"The room was very nice. It was well thought out of plan wise."

"Room was clean. Ac didn’t work well in our room and bed was really hard with super flat pillows, which for someone like myself who has back problems is not comfortable at all. Shower was nice and breakfast was nice. Office chair was definitely well used and didn’t feel sturdy. "

"It was a wonderful stay"

"Great location and checked all the boxes for us! "

"Room was clean. Walls are thin. It was loud. Minimal amenities. "