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Anmeldelser af Liverpool Aigburth Hotel, Sure Hotel Collection by BW

3 out of 5
Liverpool Aigburth Hotel, Sure Hotel Collection by BW
3 Aigburth Drive, Liverpool, England

Anmeldelser

7,4

Godt

Bedømmelse på 10 − Fremragende. 114 af i alt 443 anmeldelser" "
Bedømmelse på 8 − Udmærket. 177 af i alt 443 anmeldelser" "
Bedømmelse på 6 − Okay. 79 af i alt 443 anmeldelser" "
Bedømmelse på 4 − Dårligt. 45 af i alt 443 anmeldelser" "
Bedømmelse på 2 − Forfærdeligt. 28 af i alt 443 anmeldelser" "

7,6/10

Rengøring

8,4/10

Service og personale

7,2/10

Faciliteter

6,8/10

Overnatningsstedets tilstand og faciliteter

7,4/10

Miljøvenligt

Anmeldelser

10/10 Fremragende

Verificeret rejsende

Rejste med familie
Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
Overnattede 1 nat i januar 2020

8/10 Udmærket

Kim

Synes godt om: Rengøring, service og personale, værelsets komfort
Overnattede 3 nætter i marts 2019

8/10 Udmærket

Verificeret rejsende

Synes godt om: Service og personale, værelsets komfort
Super fint hotel - med små mangler.
Super hyggeligt hotel med venligt og hjælpsomt personale. Dog trængte værelserne til en lille opdatering og der kunne også godt blive gjort mere ud af rengøringen.
Overnattede 3 nætter i august 2018

8/10 Udmærket

Karen Marie

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
Et dejligt hotel, meget fredeligt område venligt personale, meget hjælpsomme, helt ok.
Overnattede 4 nætter i maj 2018
Svar fra Claire den 6. jun. 2018
Tak for dine dejlige kommentarer. Vi håber vi kan byde dig velkommen til Liverpool i fremtiden. Mange tak Claire

8/10 Udmærket

Christian

Synes godt om: Rengøring, service og personale
God til prisen
I bund og grund alt OK, sødt personale, fin morgenmad, god service!

8/10 Udmærket

Ingerlise

Synes godt om: Rengøring, service og personale
Ok hotel, men noget slidt
Ok hotel, men noget slidt. God morgenmad og en lille hyggelig bar på hotellet. Hotellet ligger lidt udenfor centrum, men det er billigt for en taxa indtil centrum.
Overnattede 3 nætter i november 2017

8/10 Udmærket

Verificeret rejsende

Synes godt om: Service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
Rigtig flot hotel og behageligt. Der var desværre problemer ved indtjekning da de ikke kunne finde vores reservation i systemet, men de havde et ledigt værelse til hos. På grund af fejlen fik vi gratis morgen mad på hotellet som undskyldning. Virkelig god betjening og venligt personale. Vi var tre personer og skulle have en dobbeltseng og en ekstra seng. dobbelt sengen var stor og rigtig behagelig, men den tredje seng var en sofa seng og knap så behagelig. Dette kan skyldes at vores reservation ikke var i hotellets system. Alt i alt et rigtig fint hotel og en god belligenhed.

8/10 Udmærket

Kevin

Decent for the price, easy parking
For the price this is a good find, bar was closing when we got there so limited in that respect, room was decent albeit a little dated, small bathroom. But very decent for the price
Overnattede 1 nat i april 2023

6/10 Okay

Simon

Rejste med familie og småbørn
Synes godt om: Service og personale
Synes ikke om: Faciliteter
Wedding noise meant we had to be moved room even though when i checked in i was assured we would not be disturbed by the noise. In reality our room was right over the wedding disco and the noise was awful.
Overnattede 2 nætter i april 2023

6/10 Okay

Paul

Overnattede 2 nætter i april 2023

10/10 Fremragende

alan

Rejste i en gruppe
Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
Liverpool overnighter
Lovely hotel in the park but only 5 minute walk to Lark lane for bars and restaurants. Nice room, great bar, hope to stay again
Overnattede 1 nat i april 2023

8/10 Udmærket

Sheila

Rejste med familie
Synes godt om: Rengøring, service og personale
Peaceful spot
Friendly welcome - offered to carry bags. Faded elegance. Very quiet ( except for squeaky doors) . Great breakfast with great views. Just missing a garden and lounge. Would definitely stay again.
Overnattede 3 nætter i april 2023

2/10 Forfærdeligt

Paul

Synes ikke om: Service og personale
Overnattede 3 nætter i april 2023

6/10 Okay

Kerry

Synes godt om: Rengøring, service og personale, værelsets komfort
Rooms were small but clean and well laid out with everything you need. The telephone didn’t work which wasn’t a problem. The staff were very helpful and friendly. Breakfast was good but a bit greasy and felt that the lake of self service let it down but overall was good. My only issue was the other guests were so very noisy that kept us up all night the first night with no respect for other guest. I feel that there should be a quiet notice. This really spoilt out stay. And if the telephone was working we would have rang reception to complain.!
Overnattede 2 nætter i april 2023

8/10 Udmærket

Vicki

Rejste med familie
Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
Just what we needed
Overnattede 1 nat i februar 2023

8/10 Udmærket

Amanda

Forretningsrejsende
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
All staff we met were lovely and accommodating - they really went above and beyond for us which we really appreciate.
Overnattede 1 nat i februar 2023

2/10 Forfærdeligt

Vijaya

Synes ikke om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter
The noise from the central heating pipes were so loud that I had to be moved to another room at 1 am. The cleanliness of the rooms was not acceptable. The receptionist checking me in was more interested in talking to her colleague than attending to me. I did speak to Tim, the duty manager and he agreed to provide partial monetary compensation which was honourable but I would rather have had a good night’s sleep!
Overnattede 1 nat i januar 2023

10/10 Fremragende

Emily

Rejste i en gruppe
Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
Weekend away with the Girls
Great weekend away with the girls, loved the room and the beds were lovley and comfy. Staff so friendly and helpful on the reception and at the bar. Cannot fault anything !
Overnattede 1 nat i januar 2023

8/10 Udmærket

Greg

Rejste med familie
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Decent hotel in a good location in Liverpool near a lively park. We paid 10 pounds total to park in the lot for 2 days, very convenient. The glass restaurant was very nice and open for drinks after dinner. Breakfast was included and was a nice start to our days. Staff very helpful and friendly.

4/10 Dårligt

Dewi

Synes ikke om: Rengøring, overnatningsstedets tilstand og faciliteter, værelsets komfort
Don't bother
At £168 odd for a nite I'd say a complete rip off. Parking extra and breakfast. Aimed at tourist market who don't have a clue. I travel up and down the country week in week out. This hotel was worth £80 per nite max!
Overnattede 1 nat i december 2022

10/10 Fremragende

Keith

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
Cosy Stay in Liverpool
This Hotel is located overlooking Sefton Park and close to Lark Lane and GreenBank Student accommodation which is why we chose it. Very friendly service. Impressive building, needs some brushing up, but generally clean very comfortable room. Great breakfast room at the front overlooking the park. We will sty here again.
Overnattede 2 nætter i november 2022

6/10 Okay

ROBERT

Forretningsrejsende
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
This hotel is advertised as 'Liverpool City Centre' - but by no stretch of the imagination can it be realistically described as such. It is more than TWO MILES from the City Centre and should be identified accordingly.
Overnattede 2 nætter i oktober 2022

8/10 Udmærket

Robert

Overnattede 1 nat i oktober 2022

8/10 Udmærket

Louis

Rejste med familie
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
It was nice to stay in a quirky old hotel. I didn't know they had weddings there but that area looked beautiful. It was a bit noisy over night, and our room was a little cramped. The beds were a bit creaky byt comfy enough to stay in for one night. All of the staff were really friendly
Overnattede 1 nat i september 2022

10/10 Fremragende

Vivak

Overnattede 1 nat i september 2022

10/10 Fremragende

judith

Rejste med partner
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Excellent value for one nights stay
Overnattede 1 nat i august 2022

8/10 Udmærket

Lance

Forretningsrejsende
Synes godt om: Rengøring, service og personale, værelsets komfort
Overnattede 1 nat i august 2022

10/10 Fremragende

gareth

Forretningsrejsende
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Nice hotel
Overnattede 1 nat i august 2022

10/10 Fremragende

Verificeret rejsende

Rejste med familie, Rejste i en gruppe
Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter
Hotel on the Park
Friendly and helpful staff. Beautiful location.
Overnattede 3 nætter i august 2022

10/10 Fremragende

Milena

Rejste med familie
Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
Overnattede 1 nat i juli 2022

10/10 Fremragende

Gareth

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
Overnattede 1 nat i juni 2022

10/10 Fremragende

Verificeret rejsende

Rejste med familie
Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
Enjoyable stay
Very good value, the room was big and the bathroom very clean with a powerful shower. Breakfast was excellent, buffet style with plenty of choice. Friendly staff. Only criticism was the heat, for safety reasons the window could not be opened wide. There were 2 fans in the room but in the recent heat they were not sufficient. A fridge in the room would be useful. The location was ideal, we were staying to attend a Graduation at the Philharmonic Hall which was a short taxi ride away. Lark Lane is a short walk away with a choice of restaurants.
Overnattede 1 nat i juli 2022

10/10 Fremragende

Darren

Rejste med familie
Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
Excellent
Warm welcome on arrival, girl on reception very nice and helpful. Quiet location, big park across the road. Property really clean and fantastic breakfast.
Overnattede 1 nat i juli 2022

6/10 Okay

Sandra

Overnattede 1 nat i juli 2022

10/10 Fremragende

William

Overnattede 1 nat i juni 2022

8/10 Udmærket

Paul

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
Great hotel for Sefton Park events.
Nice hotel near Sefton Park. Rooms small but comfortable and the staff are very helpful.
Overnattede 2 nætter i juni 2022

8/10 Udmærket

David

Rejste med familie
Synes godt om: Rengøring, service og personale, værelsets komfort
Clean and comfortable
This was a one night stay to collect daughter from Uni. Excellent value, clean and great location. It is dated but clean and comfortable
Overnattede 1 nat i juni 2022

10/10 Fremragende

Ashley

Overnattede 1 nat i juni 2022

6/10 Okay

Verificeret rejsende

Rejste med familie
Synes ikke om: Rengøring, overnatningsstedets tilstand og faciliteter
Nice but dated
We arrived at the hotel around 1pm which we acknowledge was early. Having travelled from Birmingham we used the facilities and went into the town centre. We arrived back at the hotel at around 3.30pm and our room was not ready. Check in is 3pm. It was explained to us the hotel had some problems with housekeeping. We were advised we could wait in the bar and were offered complimentary drinks. Having waited almost an hour we were eventually told our room was ready. On entering the room it was bright and spacious. We had a kinged size and 2 single beds. The king sized bed was comfortable however just from looking at the made up single beds we could see that they dipped in the middle which made for 2 uncomfortable nights for our children. The bathroom was spacious with good sized shower. We noted the windows and doors of the hotel were dirty and appeared to have not been cleaned for weeks. The outer housing of the shower was also dirty. There were not many staff onsite and the receptionist appeared to double as the bar tender. However, they were kind and courteous. We appreciate it was Jubilee week and staff may have been thin on the ground. Would we stay hear again, maybe but only as a last resort. It is clear to see this must have been a lovely hotel in its day, however, as with most Best Western hotels the decor is dated. We appreciate this is a 3 star hotel and you get what you pay for however one would still expect a better degree of cleanliness.
Overnattede 2 nætter i juni 2022

10/10 Fremragende

Michael

Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Staff was excellent and assisted when room was fully booked.
Overnattede 1 nat i maj 2022

10/10 Fremragende

Kerrie-Louise

Overnattede 1 nat i maj 2022

10/10 Fremragende

K

Overnattede 4 nætter i maj 2022

10/10 Fremragende

Nicholas

Rejste med familie
Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
Excellent value, great location and helpful staff
Very happy with our stay at the hotel. Friendly and helpful staff. The room looked as if it had been renovated fairly recently and was in very good order throughout. Beds comfortable with a nice outlook over a courtyard. Nice to hear morning birdsong in a city hotel! Dog-friendly too which is an absolute must for us and a reasonable dog surcharge. It annoys me when a hotel adds £30 a night for a dog!! This hotel was just £15 - so reasonable. Excellent location too on edge of big and beautifl Sefton Park and near Lark Lane where there are multiple eating options. Very impressed overall and wouls certainly/happily stay again
Overnattede 1 nat i april 2022

2/10 Forfærdeligt

Lee

Overnattede 1 nat i april 2022

6/10 Okay

conroy

Rejste med partner
The location was excellent and it has good parking. The room was basic and not that clean. The fittings eg the toilet roll holder and curtain holders were hanging out of the wall, where the rawl plugs had come loose. Minimal maintenance would have fixed these. There was no hot water from the shower
Overnattede 1 nat i april 2022

4/10 Dårligt

Ian

Overnattede 1 nat i april 2022

4/10 Dårligt

Verificeret rejsende

Rejste med familie
Synes godt om: Service og personale
Synes ikke om: Rengøring, overnatningsstedets tilstand og faciliteter, værelsets komfort
Rooms are not clean enough
We had 2 rooms between 4 of us. In our room, the view of the park was nice and the towels were good. Those are the only good things really. The rubbish from the previous guests was still in the bin, including pot noodles etc. The bed was not comfortable and there were several inches of bare mattress on my husband's side when he went to get in, the sheet wasn't wide enough for a double bed, and there was enough dust on top of the tissue box holder in the bathroom to write in. All 3 mirrors in our room had dirty marks on and weren't cleaned / or not enough anyway. In the room my children were in, it had not been vacuumed at all - on the floor we found several metal screws, a hair slide, and lots of TOE NAIL CLIPPINGS, all in plain sight, eeewww! And a used tissue in one of the bedside drawers. Just basic stuff that the cleaners should be doing! The breakfast was fine, but the mini fridge that the milk jug etc was in needs a good clean - the door of it was dirty, it wasn't clean under the jug itself - crystallised milk etc there - just not good enough, and I NEVER normally write reviews, but it looks like all the previous ones I'd seen about cleanliness being an issue were right. We only needed somewhere to lay our heads for one night and were only there 14 hours all in all, but if we'd been staying longer we would have done something about it at the time. The check in staff we met were nice and friendly.
Overnattede 1 nat i april 2022

8/10 Udmærket

Mark de

Rejste med partner
Synes godt om: Service og personale, faciliteter
the hotel was a little tired but the staff and general ambience and particularly the excellent breakfast was very good.
Overnattede 2 nætter i marts 2022

2/10 Forfærdeligt

Verificeret rejsende

Forretningsrejsende
Synes ikke om: Rengøring, overnatningsstedets tilstand og faciliteter, værelsets komfort
Avoid at all costs
Pros: None. Cons: Not been updated since around the 60s. Lovely sound of the plumbing 24/7. What can only be described as a loud generator noise going on and off 24/7. No bar or restaurant despite being advertised here. Rooms falling apart. Bottom line: No idea where positive reviews are coming from but I've stayed in around 90 different hotels in 4 years and this is by far the worst I've booked.
Overnattede 3 nætter i marts 2022

10/10 Fremragende

Marie

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
Overnattede 1 nat i marts 2022