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Anmeldelser af Knowsley Inn & Lounge

3 out of 5
Knowsley Inn & Lounge
Ribblers Lane, Knowsley, Liverpool, England

Anmeldelser

8,4

Alletiders

Bedømmelse på 10 − Fremragende. 462 af i alt 1010 anmeldelser" "
Bedømmelse på 8 − Udmærket. 360 af i alt 1010 anmeldelser" "
Bedømmelse på 6 − Okay. 106 af i alt 1010 anmeldelser" "
Bedømmelse på 4 − Dårligt. 47 af i alt 1010 anmeldelser" "
Bedømmelse på 2 − Forfærdeligt. 35 af i alt 1010 anmeldelser" "

8,6/10

Rengøring

8,8/10

Service og personale

8,0/10

Faciliteter

8,2/10

Overnatningsstedets tilstand og faciliteter

8,0/10

Miljøvenligt

Anmeldelser

10/10 Fremragende

Suresh

Rejste med familie
Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
Overnattede 4 nætter i august 2023

8/10 Udmærket

Verificeret rejsende

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
Overnattede 2 nætter i december 2022

8/10 Udmærket

Verificeret rejsende

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter
Overnattede 1 nat i maj 2017

8/10 Udmærket

Jan

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
Nem lokation.
Let tilgængelig placering ifm. forretningsbesøg I Liverpool, Widnes, Knowsley og omegn. OK til prisen.

10/10 Fremragende

Lee

Rejste med familie
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
The lady on reception was very courteous and polite.
Overnattede 1 nat i maj 2024

8/10 Udmærket

James

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter
Its a clean hotel. Staff very friendly. Only downside we could hear people in other rooms easily
Overnattede 1 nat i maj 2024

4/10 Dårligt

Paul

Rejste med familie
Synes ikke om: Faciliteter, overnatningsstedets tilstand og faciliteter
Staff
Overnattede 1 nat i maj 2024

10/10 Fremragende

Ross

Rejste i en gruppe
Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter
Great value for money
Overnattede 1 nat i maj 2024
Svar fra Kelvin den 26. maj 2024
Dear Ross,Thank you for the great review of our hotel! We are glad that you enjoyed your stay and found hotel great value for money. We hope to welcome you back soon.Sincerely,Kelvin

8/10 Udmærket

Charlotte

Rejste med partner, Rejste i en gruppe
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
N/a
Overnattede 2 nætter i maj 2024

6/10 Okay

Petrona

Rejste med partner
I liked the fact that the room was very spacious and thoughtfully designed, e.g foldaway iron andciron board. Headboard designed to accommodate plug sockets, usb points, plenty of sockets in the room. Staff - The staff were friendly and polite, helpful. Dislikes - The lift to the upper floors was very dirty, carpet needs hoivering, cleaning/replacing, mirror in the lift and internal lift doors dirty.. There was basically no show gel in the shower, and very little hand soap in the dispensers which implies rooms arenot checked to see if they meet basic standards. On the first morning at breakfast all the tables close to the breakfast area were all dirty and no attempt was made to clean them until i mentioned it. There was a homeless man who i assume the hotel had allowed to come into the hotel to use the phone wabdering into the breakfast area lifting all the lids to see what breakfast was left. I informed the staff who appear to be sleeping. I dont have any issues with homeless people, or ecen the hotel giving him left over food. However, that is not what i want or expect to see whilst eating breakfast. The area outside the hotel where people smoke was untidy with leftover cans etc.
Overnattede 3 nætter i maj 2024

8/10 Udmærket

Martin

Rejste med partner
Enjoyed our stay at the Inn , clean and comfortable. Would definitely recommend.
Overnattede 2 nætter i maj 2024

10/10 Fremragende

Ella

Rejste i en gruppe
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
The hotel was excellent and the staff were phenomenal! Would definitely recommend. The only downside is location but theres not much you can change about that.
Overnattede 1 nat i maj 2024
Svar fra Kelvin den 23. maj 2024
Dear Ella,Thank you for your great review about the staff and that you found the hotel excellent. We hope to see you again in the future.Kind regardsKelvin

8/10 Udmærket

David

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter
Overnattede 2 nætter i maj 2024

10/10 Fremragende

Mark

Rejste med partner
Synes godt om: Faciliteter
Great location & lovely hotel
Overnattede 2 nætter i maj 2024
Svar fra Kelvin den 23. maj 2024
Dear Mark,Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon.Sincerely,Kelvin

10/10 Fremragende

Peter, Billingshurst

Forretningsrejsende
Synes godt om: Rengøring, service og personale, faciliteter
I use this hotel as it is close to a site I am managing in Knowsley. Very good stay no issues at all.
Overnattede 1 nat i maj 2024
Svar fra Jeff den 20. maj 2024
Dear Peter,Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon.Sincerely,Jeff.

10/10 Fremragende

Katie

Rejste med partner
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
I very much enjoyed our stay! 30 minute from Liverpool City Centre, (great if you have a car) Very comfortable bed!! Air-conditioning was fantastic for hearing and cooling the room. Overall great stay
Overnattede 2 nætter i maj 2024
Svar fra kaitlyn den 9. maj 2024
Dear Katie,Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon.Sincerely,KaitlynGuest Service Assistant

8/10 Udmærket

James

Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
It was exactly what I wanted from a hotel - good price, very clean and good facilities, and the staff were always helpful and friendly. It is worth noting that the hotel is quite far out from Liverpool city centre, so if you are looking to travel into the city during your stay, you would be looking to drive in, get a taxi (around £19-£25 each way), or look into the other transport links. But it is a very nice hotel, I am not sure there is anything else I could really have wanted or asked for, and I would definitely recommend
Overnattede 2 nætter i maj 2024

10/10 Fremragende

John

Rejste med partner
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Excellent hotel very friendly staff will be visiting again 5 🌟
Overnattede 1 nat i april 2024
Svar fra Jeff den 1. maj 2024
Dear John,Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon.Sincerely,Jeff.

2/10 Forfærdeligt

craig

Forretningsrejsende
Synes ikke om: Service og personale, faciliteter
Cheap hotel! But you pay for what you get, dogs in restaurant. Room stunk of smoke, very noisy! Poor sleep
Overnattede 1 nat i marts 2024

8/10 Udmærket

Dr Imraan

Synes godt om: Service og personale
Overnattede 1 nat i april 2024

10/10 Fremragende

Mayowa

Synes godt om: Rengøring, faciliteter
Lovely
Overnattede 2 nætter i april 2024
Svar fra Kelvin den 30. apr. 2024
Dear Mayowa,Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon.Sincerely,Kelvin

10/10 Fremragende

Ash

Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Very professional, clean and great customer service at front of house.
Overnattede 1 nat i april 2024
Svar fra Kelvin den 30. apr. 2024
Dear Ash,Thank you for the great review of our hotel! We are delighted you found our staff professional and that you enjoyed your stay and hope to see you again very soon.Sincerely,Kelvin

10/10 Fremragende

Jo

Rejste med familie
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Lovely hotel, 15 minute drive from Anfield, very convenient, parking included, breakfast very reasonably priced and kids under 12 eat free with every paying adult.
Overnattede 1 nat i april 2024
Svar fra Kelvin den 30. apr. 2024
Dear Jo,Thank you for posting your review, i am very pleased you found us in a convenient location and found the hotel met your need's. We hope to welcome you back again soon.Kind regardskelvin

8/10 Udmærket

Wander

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter
Overnattede 1 nat i april 2024

8/10 Udmærket

Pauline

Overnattede 3 nætter i april 2024

10/10 Fremragende

Jill

Rejste med partner, Rejste i en gruppe
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Friendly efficient courteous staff. Nothing was yoo much trouble.
Overnattede 1 nat i april 2024
Svar fra Lindsay den 23. apr. 2024
Hi JillThank you for the great review, your comments have been passed onto the team. It's great to know your experience was a good one and We are glad that you enjoyed your stay! hope to see you again very soon.Sincerely,Lindsay

10/10 Fremragende

Linda

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter
Overnattede 1 nat i april 2024
Svar fra Lindsay den 23. apr. 2024
Dear LindaThank you rating our hotel following your recent stay with us.We are glad that you enjoyed your stay and hope to see you again very soon.Sincerely,Lindsay

8/10 Udmærket

Ian

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter
Property on the whole was good but there were a few details that show a need for a bit more maintenance. Fine points like the toilet seat was not fixed in place.
Overnattede 2 nætter i april 2024
Svar fra lindsay den 19. apr. 2024
Dear IanThank you for your feedback regarding your recent visit at our hotel.Rest assured that your comments are taken seriously and looked into as a matter of urgency and put right by our team.We value your comments and welcome the opportunity to serve you again. Sincerely,Lindsay

2/10 Forfærdeligt

Heath

Overnattede 4 nætter i april 2024

8/10 Udmærket

Christian

Synes godt om: Service og personale
Günstig
Overnattede 3 nætter i april 2024
Svar fra lindsay den 19. apr. 2024
Thank you for rating your recent stay with usRegardsLindsay

10/10 Fremragende

Pubudu

Overnattede 1 nat i april 2024
Svar fra Lindsay den 9. maj 2024
Dear PubuduThank you for the great rating of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon.Sincerely,Lindsay

10/10 Fremragende

Stephen

Rejste med partner
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Staff were brilliant breakfast ok room great parking plenty and safe
Overnattede 3 nætter i april 2024
Svar fra Lindsay den 24. apr. 2024
Hi StephenThank you for your great review of our hotel.We look forward to welcoming you back soon.RegardsLindsay

10/10 Fremragende

Sarah

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter
Overnattede 2 nætter i april 2024
Svar fra Lindsay den 11. apr. 2024
Dear SarahThank you for taking the time to rate your recent stay with us. We are glad that you enjoyed your stay and hope to see you again very soon.Sincerely,Lindsay

8/10 Udmærket

Helen

Synes godt om: Service og personale, overnatningsstedets tilstand og faciliteter
Overnattede 2 nætter i april 2024
Svar fra Lindsay den 11. apr. 2024
Dear HelenThank you for taking the time to rate your stay with us!We are glad that you enjoyed your stay and hope to see you again very soon.Sincerely,Lindsay

10/10 Fremragende

Lisa

Overnattede 1 nat i april 2024
Svar fra Lindsay den 9. maj 2024
Dear LisaThank you for the great rating of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon.Sincerely,Lindsay

10/10 Fremragende

Jens

Rejste med familie
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Schönes Hotel , nicht weit von Liverpool entfernt .
Overnattede 2 nætter i marts 2024
Svar fra Lindsay den 11. apr. 2024
Lieber Gast,Vielen Dank für die gute Bewertung, die Sie unserem Hotel gegeben haben. Wir freuen uns, dass Ihnen der Aufenthalt bei uns gefallen hat und hoffen, Sie bald wieder bei uns begrüßen zu dürfen!Mit freundlichen Grüßen,

10/10 Fremragende

Susan

Rejste med familie og småbørn
Clean, comfortable, very friendly and welcoming . Excellent customer service and value for money.
Overnattede 1 nat i marts 2024
Svar fra Lindsay den 11. apr. 2024
Dear SusanThank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon.Sincerely,Lindsay

8/10 Udmærket

Adam

Rejste med familie
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
easy to find,clean and tidy and quiet.
Overnattede 1 nat i marts 2024
Svar fra lindsay den 19. apr. 2024
Dear AdamThank you for taking the time to share your feedback. We hope to welcome you back to our hotel very soon!Sincerely,Lindsay

8/10 Udmærket

Roland

Rejste med partner
Synes godt om: Rengøring, faciliteter, overnatningsstedets tilstand og faciliteter
Very happy with the hotel. Bed was a little hard.
Overnattede 1 nat i april 2024
Svar fra lindsay den 19. apr. 2024
Dear RolandThank you for taking the time to share your feedback. We hope to welcome you back to our hotel very soon! and you can try one of our newer bedsSincerely,Lindsay

8/10 Udmærket

margaret

All clean..staff polite and friendly
Overnattede 2 nætter i marts 2024
Svar fra Lindsay den 23. apr. 2024
Dear MargaretThank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon.Sincerely,Lindsay

10/10 Fremragende

Frank Bernd

Rejste med partner
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Excellent service, brilliant room. Would highly recommend!!!
Overnattede 2 nætter i marts 2024
Svar fra Lindsay den 23. apr. 2024
Hi FrankThank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon.Sincerely,Lindsay

6/10 Okay

Greg

Synes godt om: Rengøring, service og personale, faciliteter
Synes ikke om: Overnatningsstedets tilstand og faciliteter
The shower was terrible in my room (111) at all times of the day. The windows was closed but didn't seal properly, a lot of road buzz from outside. Overall a reasonable hotel for a reasonable price.
Overnattede 2 nætter i marts 2024
Svar fra Lindsay den 23. apr. 2024
Dear GregThank you for your feedback regarding your recent visit at our hotel and please accept our sincerest apologies for the inconvenience you have experienced during your stay due to the shower pressure.Rest assured that these issues have been looked into as a matter of urgency and put right by our team.We value your comments and welcome the opportunity to serve you again. Sincerely,Lindsay

10/10 Fremragende

Phil

Rejste med partner
Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter
Great price, good standards within the hotel. Easy commute into Liverpool
Overnattede 1 nat i marts 2024
Svar fra Lindsay den 24. apr. 2024
Dear PhilThank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon.Sincerely,Lindsay

6/10 Okay

Richard

Synes godt om: Rengøring
Hotel itself was fine, the room was clean and comfortable as were the communal areas. The thing that let it down for me was what appears to be a lack of staff. The staff were polite and helpful but when it came to our evening meal we were waiting well over an hour. Breakfast was also a disappointment as you had to wait for everything to be replenished, which took sometime. The food was ok.
Overnattede 1 nat i marts 2024
Svar fra Lindsay den 24. apr. 2024
Dear RichardThank you for taking the time to share your feedback. While I wish you had a better experience, it is feedback like this that we learn from and use to improve. We work hard to deliver an exceptional guest experience, and it's apparent in this case that we fell short. If you give us a chance to earn back your trust, I can assure you that we will do our best to give you the great hotel experience that so many of our guests have grown so fond of.Sincerely,Lindsay

10/10 Fremragende

paul

Rejste med partner
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
friendly staff the rooms are spotless
Overnattede 1 nat i marts 2024
Svar fra Lindsay den 24. apr. 2024
Hi PaulThank for the great review.We look forward to welcoming you back soonRegardsLindsay

8/10 Udmærket

Rob

Rejste med partner
Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter
Nice hotel, clean and inviting reception. Easy parking with plenty of spaces. Bed was a bit hard, other than that good stay
Overnattede 1 nat i marts 2024
Svar fra Lindsay den 24. apr. 2024
Dear RobThank you for the review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon.RegardsLindsay

10/10 Fremragende

Vicky

Rejste med familie
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Pros 1-This is a very nice hotel, and very modern. 2- great location, close to amenities. 3- friendly staff, was able to accommodate getting extra pillows covers ect. cons 1- breakfast is a little on the expensive side compared to surrounding hotels. 2- housekeeping entered our room at 7:30am and woke my children and myself up, she didnt apologise she just walked out the room, i had to go to reception to enquire who walked into our room at that time. 3- in the morning i emptied our room bin, asked housing keeping for some clean towels explained our room didnt need cleaning, when we left for the day i placed the do not disturb sign on the door, when we got back i discovered the sign on the door and personally telling the housekeeper our room did not need cleaning was disregarded.
Overnattede 3 nætter i marts 2024
Svar fra Lindsay den 24. apr. 2024
Dear VickyThank you for taking the time to share your feedback. While I wish you had a better experience, it is feedback like this that we learn from and use to improve. We work hard to deliver an exceptional guest experience, and it's apparent in this case that we fell short. If you give us a chance to earn back your trust, I can assure you that we will do our best to give you the great hotel experience.We look forward to welcoming you again soonSincerely,lindsay

8/10 Udmærket

Jannine

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter
Overnattede 1 nat i marts 2024
Svar fra Lindsay den 24. apr. 2024
Thank you for your rating

4/10 Dårligt

Edward

Rejste med partner
Synes ikke om: Overnatningsstedets tilstand og faciliteter
We opted to take breakfast on our first day which we paid for cash without receipt. It had a dreadful smell in the morning overcooked sausages and undercooked bacon. Had to resort to other items such as toast !!! Bathroom facilities are poor with poor water pressure too. Linen was not changed for us despite being required (visible) showing that cleanliness is much to be desired.
Overnattede 2 nætter i marts 2024
Svar fra Lindsay den 24. apr. 2024
Dear EdwardThank you for your feedback regarding your recent visit at our hotel and please accept our sincerest apologies for the inconvenience you have experienced during your stay due to the poor shower pressure and the breakfast.Rest assured that these issues will be looked into as a matter of urgency and put right by our team.We value your comments and welcome the opportunity to serve you again. Sincerely,Lindsay

6/10 Okay

Rebecca

Synes godt om: Rengøring
Overnattede 1 nat i marts 2024
Svar fra Lindsay den 24. apr. 2024
Thank you for your rating