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Anmeldelser af Ibis Liverpool Centre Albert Dock – Liverpool One

3 out of 5
Ibis Liverpool Centre Albert Dock – Liverpool One
27 Wapping, Liverpool, England

Anmeldelser

8,4

Alletiders

Bedømmelse på 10 − Fremragende. 437 af i alt 1000 anmeldelser" "
Bedømmelse på 8 − Udmærket. 369 af i alt 1000 anmeldelser" "
Bedømmelse på 6 − Okay. 109 af i alt 1000 anmeldelser" "
Bedømmelse på 4 − Dårligt. 55 af i alt 1000 anmeldelser" "
Bedømmelse på 2 − Forfærdeligt. 30 af i alt 1000 anmeldelser" "

8,4/10

Rengøring

8,6/10

Service og personale

7,8/10

Faciliteter

8,0/10

Overnatningsstedets tilstand og faciliteter

8,0/10

Miljøvenligt

Anmeldelser

8/10 Udmærket

Tri

Synes godt om: Rengøring, service og personale
Synes ikke om: Værelsets komfort
Nice and comfortable for the price
The AC was a bit weird, at 22c it was way too cold, but at 25c it was way too hot. The bathroom floor creaked. Everything else was pretty nice.
Overnattede 1 nat i januar 2024

10/10 Fremragende

Gitte

Rejste med familie
Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
Familie overnatning i Liverpool
Hyggeligt og centralt beliggende hotel. Små værelser med pænt badeværelse. Fin og venlig hjælp i receptionen. God og alsidig morgenmad med noget for en hver smag
Overnattede 1 nat i december 2023

10/10 Fremragende

Henrik

Rejste i en gruppe
Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
Overnattede 3 nætter i september 2023

6/10 Okay

Lone

Overnattede 3 nætter i juni 2023

8/10 Udmærket

Verificeret rejsende

Synes godt om: Rengøring, service og personale
Fin placering
Fin placering ved Liverpool One og Albert Dock
Overnattede 1 nat i februar 2023

8/10 Udmærket

kim rantzau

Synes godt om: Service og personale

8/10 Udmærket

Verificeret rejsende

Rejste i en gruppe
Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
Super beliggenhed, et sikkert vslg
Fin beliggenhed. Gode og rene værelser. Fik at vide, bteakfast var til kl. 12 men det var kun til 10. Blev klaret efter alt for lang diskussion. English breakfast var i den gode ende men for få pladser, så kø... Vi kommer gerne igen
Overnattede 1 nat i september 2022

8/10 Udmærket

Verificeret rejsende

Synes godt om: Rengøring, service og personale
Perfekt beliggenhed, fint sted til prisen - ok morgenmad - lille værelse (men ingen larm fra gaden)
Overnattede 3 nætter i august 2022

8/10 Udmærket

Jan

Rejste i en gruppe
Synes godt om: Rengøring, service og personale
Overnattede 2 nætter i februar 2022

8/10 Udmærket

Johannes

Rejste med familie
Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
Rigtig fin modtagelse og god service undervejs, hotellet levede op til forventningerne.
Overnattede 2 nætter i november 2021

8/10 Udmærket

Lennie

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter
Overnattede 3 nætter i januar 2020

8/10 Udmærket

Lennie

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
Overnattede 3 nætter i januar 2020

10/10 Fremragende

Robert

Rejste i en gruppe
Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
Great Hotel in Liverpool
Great stay, central location, friendly reception
Overnattede 3 nætter i december 2019

10/10 Fremragende

Connie

Rejste i en gruppe
Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
Overnattede 3 nætter i november 2019

6/10 Okay

Martin

Rejste med familie
Synes godt om: Service og personale
Synes ikke om: Rengøring, overnatningsstedets tilstand og faciliteter, værelsets komfort
A bit worn, but great location.
Great location. Hard bed and aweful pillow. I do not like Ibis bathroom cabins, but that's probably a taste-thing. The staff was friendly and as mentioned in the top, the location was briliant for a couple of days in Liverpool.
Overnattede 2 nætter i november 2019

10/10 Fremragende

Tanya

Rejste med partner
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Clean, helpful staff, great location
Overnattede 1 nat i maj 2024

10/10 Fremragende

Brian

Rejste med partner
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
So convenient for a Beatle trip
Overnattede 1 nat i maj 2024

10/10 Fremragende

Stewart

Rejste med partner
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Clean Hotel, polite staff, great position by the docks........
Overnattede 1 nat i maj 2024
Svar fra Lisa den 20. maj 2024
Dear Stewart, Thank you for your positive review! We are delighted to hear that you found our hotel clean and our staff polite. We are indeed in a great position by the docks. We look forward to welcoming you back soon. Kind regards, Lisa ThornborrowGeneral Manageribis Liverpool Centre Albert Dock - Liverpool One

8/10 Udmærket

Cynthia

Rejste med partner
Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter
Great location, a bit warm to sleep even in May. Breakfast was okay
Overnattede 1 nat i maj 2024
Svar fra Lisa den 20. maj 2024
Dear Cynthia, Thank you for your positive review and for choosing ibis Liverpool Centre Albert Dock - Liverpool One. We appreciate your feedback regarding the location and breakfast. Apologies for the temperature in your room. We are seeing some unusually high temperatures at the moment. Looking forward to welcoming you back soon. Kind regards, Lisa ThornborrowGeneral Manageribis Liverpool Centre Albert Dock - Liverpool One.

8/10 Udmærket

William

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter
Big comfortable beds
Overnattede 2 nætter i maj 2024
Svar fra Lisa den 20. maj 2024
Dear William, We are delighted to hear that you found our beds big and comfortable. Thank you for sharing your positive feedback! We look forward to welcoming you back soon. Kind regards, Lisa ThornborrowGeneral Manageribis Liverpool Centre Albert Dock - Liverpool One

8/10 Udmærket

Wendy

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter
Overnattede 2 nætter i maj 2024
Svar fra Lisa den 16. maj 2024
Dear WendyThank you for taking the time the leave your review following your recent stay at Ibis Liverpool Centre Albert Dock - Liverpool One.We hope to welcome you back soon.Kind regardsLisa ThornborrowGeneral ManagerIbis Liverpool Centre Albert Dock - Liverpool One

10/10 Fremragende

Scott

Rejste i en gruppe
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Very quick service from the staff. Hotel room was kept very clean and in a really nice area
Overnattede 3 nætter i april 2024
Svar fra Lisa den 9. maj 2024
Dear Scott, Thank you for your kind review. We are delighted to hear that you enjoyed the quick service from our staff and found your room clean. We are glad you appreciated our hotel's location in a nice area. We look forward to welcoming you back soon. Kind regards, Lisa ThornborrowGeneral Manageribis Liverpool Centre Albert Dock - Liverpool One

8/10 Udmærket

Gill

Rejste i en gruppe
Synes godt om: Rengøring, service og personale, faciliteter
Majority of staff were excellent.Disabled room needs attention and adjusting in some areas. Small rooms but overall glad we stayed.
Overnattede 2 nætter i april 2024
Svar fra Lisa den 23. apr. 2024
Dear Gill, Thank you for your feedback. We appreciate your kind words about our staff. We will address the issues with the disabled room promptly. We hope to welcome you back for an improved experience. Kind regards, Lisa ThornborrowGeneral Manageribis Liverpool Centre Albert Dock - Liverpool One.

10/10 Fremragende

Jeff

Rejste med familie og småbørn
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
The Ibis is in a very convenient location if you are looking to explore the Albert Docks area. The staff was friendly and helpful. I would stay again.
Overnattede 4 nætter i april 2024
Svar fra Lisa den 22. apr. 2024
Dear Jeff, We are delighted to hear that you found our location convenient and our staff friendly and helpful. We look forward to welcoming you back at ibis Liverpool Centre Albert Dock - Liverpool One. Thank you for your kind words. Kind regards, Lisa ThornborrowGeneral Manageribis Liverpool Centre Albert Dock - Liverpool One

8/10 Udmærket

James

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter
Overnattede 4 nætter i april 2024
Svar fra Lisa den 22. apr. 2024
Dear JamesMany thanks for taking the time to leave your review. We hope to see you back soon.Kind regardsLisa ThornborrowIbis Liverpool Centre Albert Dock - Liverpool One

10/10 Fremragende

Kirsten

Rejste med familie
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Great location, friendly staff, clean rooms. Rooms are small but that wasn’t a surprise.
Overnattede 1 nat i april 2024
Svar fra Lisa den 15. apr. 2024
Dear Kirsten, Thank you for highlighting our great location, friendly staff and clean rooms. We appreciate your understanding regarding the room size. We hope to welcome you back soon. Kind regards, Lisa ThornborrowGeneral Manageribis Liverpool Centre Albert Dock - Liverpool One

10/10 Fremragende

Kenneth

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter
Always a good affordable choice when up il the area
Overnattede 1 nat i april 2024
Svar fra Lisa den 11. apr. 2024
Dear Kenneth,Thank you for your positive feedback! We are delighted to be your affordable choice in the area. We look forward to welcoming you back soon.Kind regards,Lisa ThornborrowGeneral Manager, ibis Liverpool Centre Albert Dock - Liverpool One

4/10 Dårligt

Sandra

Rejste med partner
Synes godt om: Rengøring, service og personale, faciliteter
Synes ikke om: Overnatningsstedets tilstand og faciliteter
Hotel in a good location. But thats were it ends. Room very poor no usb for changing phones room very small two beds pushed together to make one bed and my husband fell down the gap in the bed and when you pay £203.00 for one night stay you would expect a better standard. No bin liner in the bins. Mattress very thin more like a mattress topper. Very disappointed with the quality of the room.
Overnattede 1 nat i april 2024

10/10 Fremragende

Colin

Rejste med familie
Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter
Disappointed they was no face towels
Overnattede 2 nætter i april 2024
Svar fra Lisa den 8. apr. 2024
Dear Colin, Thank you for your feedback. We apologise for the inconvenience regarding the absence of face towels. We can provide additional bath towels, however we do not provide face towels. We hope to welcome you back for a better experience. Kind regards, ibis Liverpool Centre Albert Dock - Liverpool One.

8/10 Udmærket

Boyette, Manchester

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter
A few minutes walk from the bus station, the docks and Liverpool one. Shame the museum are on strike. Apart from that beautiful city
Overnattede 2 nætter i april 2024

10/10 Fremragende

Wayne

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter
Overnattede 1 nat i april 2024
Svar fra Lisa den 8. apr. 2024
Dear WayneMany thanks for taking the time to leave your review, it's much appreciated and we look forward to welcoming you back soon.Kind regardsIbis Liverpool Centre Albert Dock - Liverpool One

6/10 Okay

André

Forretningsrejsende
Synes godt om: Service og personale
Synes ikke om: Faciliteter
Low budget experience for a mid-price room
Overnattede 1 nat i marts 2024
Svar fra Lisa den 3. apr. 2024
Dear André, We regret to hear about your experience. Our aim is to provide a comfortable stay for all guests. We appreciate your feedback and will strive to make improvements. Thank you for sharing your thoughts. Kind regards, ibis Liverpool Centre Albert Dock - Liverpool One

8/10 Udmærket

Ryan

Rejste med partner
Onsite parking was great for 10 a night, The toilets from other rooms were noisy and the extractor fan in our bathroom didnt work! Cheap n cheerful place to stay in liverpool.
Overnattede 1 nat i marts 2024
Svar fra Lisa den 3. apr. 2024
Dear Ryan, Thank you for your review. We are glad you found our onsite parking convenient. We apologise for the inconvenience caused by the noisy toilets and the extractor fan in your room. Your feedback is valuable to us. We hope to welcome you back soon. Kind regards, ibis Liverpool Centre Albert Dock - Liverpool One.

10/10 Fremragende

Marcus

Rejste med familie
Synes godt om: Faciliteter
Everything was ideal, situated in the centre of the city. Everything we needed was a small walk away, would definitely stay here again if available, thank you.
Overnattede 1 nat i marts 2024
Svar fra Lisa den 26. mar. 2024
Dear Marcus, We are delighted to hear that you found our location ideal for your needs. We are glad you enjoyed your stay with us and look forward to welcoming you back in the future. Thank you for choosing ibis Liverpool Centre Albert Dock - Liverpool One. Kind regards!

2/10 Forfærdeligt

JASON, Pontypridd

Synes godt om: Service og personale, faciliteter
Synes ikke om: Rengøring, overnatningsstedets tilstand og faciliteter
This was a disappointing stay. The room was appalling. The bathroom door wouldn’t shut at all (recorded it). The bed was like sleeping on a park bench. The carpet in the room was dirty. Debris in one place, muddy stains in another and sticky in another place. Would deffo never stay here again.
Overnattede 2 nætter i marts 2024
Svar fra Lisa den 25. mar. 2024
Dear Jason, We are truly sorry to hear about your disappointing experience during your stay. Your feedback regarding the room conditions is concerning and we apologise for the inconvenience caused. Ensuring a comfortable and clean environment is a top priority for us, and we will address these issues promptly. We appreciate your feedback and will take necessary actions to improve. We hope you reconsider and give us another chance to provide you with a better stay. Kind regards, ibis Liverpool Centre Albert Dock - Liverpool One

8/10 Udmærket

Martin

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter
Overnattede 2 nætter i marts 2024
Svar fra Lisa den 23. mar. 2024
Dear MartinMany thanks for your review. We hope to be able to welcome you back soon.Kind regardsIbis Liverpool Centre Albert Dock - Liverpool One

10/10 Fremragende

Sheila

Rejste med familie
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Excellent location, good value for money, clean, comfortable. Bedroom had everything we needed. Really helpful staff, could store luggage before check in and after check out until we returned to collect it. Easy overnight parking.
Overnattede 1 nat i marts 2024
Svar fra Lisa den 20. mar. 2024
Dear Sheila, We are thrilled to hear about your positive experience! We are pleased that you found our location excellent, rooms clean and comfortable and our staff helpful. It was a pleasure to assist with luggage storage. Thank you for choosing ibis Liverpool Centre Albert Dock - Liverpool One and we look forward to welcoming you back soon. Kind regards, ibis Liverpool Centre Albert Dock - Liverpool One.

8/10 Udmærket

WENDY

Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Comfortable overnight stay for trip to city. Very convenient, close to Dock and tourist attractions yet very quiet in room. Clean, comfy bed, excellent hot shower.
Overnattede 1 nat i marts 2024
Svar fra Lisa den 14. mar. 2024
Dear Wendy, We are delighted to hear that you had a comfortable stay with us. We are glad you found our location convenient and enjoyed the cleanliness, comfy bed, and excellent hot shower. Looking forward to welcoming you back soon! Best regards, ibis Liverpool Centre Albert Dock - Liverpool One

4/10 Dårligt

Ka Lai

Synes ikke om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
No good and bad service
Overnattede 1 nat i marts 2024
Svar fra Lisa den 11. mar. 2024
Dear Ka Lai,Thank you for sharing your feedback with us. We apologise for any shortcomings in the service you experienced during your stay. We appreciate you bringing this to our attention and will take it into account as we strive to provide the best possible experience for our guests. Kind regards,ibis Liverpool Centre Albert Dock - Liverpool One

2/10 Forfærdeligt

Adel

Synes ikke om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter
Not helpful small room
Overnattede 2 nætter i januar 2024
Svar fra Lisa den 11. mar. 2024
Dear Adel,Thank you for taking the time to share your feedback with us. We apologise for any inconvenience you may have experienced during your stay with us. Your comments regarding the size of the room have been duly noted. We appreciate your valuable input and will take it into consideration for future improvements.We hope that despite this issue, you had an otherwise pleasant stay with us. If there is anything else we can assist you with, please do not hesitate to let us know.Warm regards,ibis Liverpool Centre Albert Dock - Liverpool One

2/10 Forfærdeligt

usama

Forretningsrejsende
Synes godt om: Service og personale
Synes ikke om: Rengøring, faciliteter, overnatningsstedets tilstand og faciliteter
It was really cold heater systems not working and only on channel tv .
Overnattede 1 nat i februar 2024
Svar fra Lisa den 12. mar. 2024
Dear Usama,Thank you for taking the time to share your feedback with us. We apologise for any inconvenience caused by the heating system not working properly and the limited channel selection on the TV. Your comments have been duly noted and will be taken into account as we strive to improve our services. We appreciate your valuable input and hope to have the opportunity to welcome you back in the future.Best regards,ibis Liverpool Centre Albert Dock - Liverpool One

10/10 Fremragende

Scott

Rejste med partner
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Absolutely wonderful staff. Good breakfast and excellent location!
Overnattede 1 nat i februar 2024

10/10 Fremragende

mark

Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Great stay. Good location. Clean tidy rooms. Plenty parking
Overnattede 1 nat i januar 2024

8/10 Udmærket

Maria

Overnattede 1 nat i februar 2024

10/10 Fremragende

Alan

Rejste med partner
Synes godt om: Rengøring, faciliteter, overnatningsstedets tilstand og faciliteter
Location
Overnattede 2 nætter i februar 2024

4/10 Dårligt

Martin

Overnattede 2 nætter i februar 2024

6/10 Okay

Carl

Rejste med partner
Synes godt om: Rengøring
The hotel is in a great location with easy and secure parking which was a plus for us. Parking was £10 a night which is a little cheeky but a lot cheaper than any of the surrounding carparks. Reception area was a little cramped and basic but did what it needed to do. Our room was very basic with a mixed of modern and old. The room was clean and tidy. The bed was the biggest down side for us, it was just 2 single beds pushed together with a thin mattress topper on top. The 2 beds kept moving apart leaving a big gap to fall in and the beds were rock hard. Overall we are happy for the low price we paid.
Overnattede 1 nat i februar 2024

8/10 Udmærket

Neil

Rejste med partner
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Good position for this hotel
Overnattede 2 nætter i februar 2024

10/10 Fremragende

Verificeret rejsende

Rejste med familie
Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
Overnattede 1 nat i februar 2024

10/10 Fremragende

Verificeret rejsende

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
Overnattede 2 nætter i februar 2024