Hoteller med pool i Livermore Valley Wine Country

"Tja jeg ville jo nok ikke vælge det hotel igen, de vil nok gerne gøre det godt men det virkede som et sted uden en manager mere som et sted med en stribe ansatte der arbejder sammen efter bedste evne men uden en boss til at koordinere indsatsen og der manglede “attention to detail” i alle sammenhænge. Hotellet er pænt udefra og indvendigt men værelserne er en anelse slidte og der lugtede lidt mystisk. Jeg havde en balkon men kunne ikke komme derud og loftet faldt lidt ned ude på badeværelset og måtte bede dem op at rydde op efter det. Så blev det repareret og så måtte jeg bede nogen om at rydde op efter håndværkeren. Altså søde mennesker men ingen chef. "

"We requested a crib for our toddler, but wasn’t in the room when we checked in late at night. Asked reception for it FOUR TIMES before they after several hours finally said they didn’t have one, despite accepting my request in advance and advertising that they have cribs. So we had to make our own kinda crib and sleep with one eye open all night. Communication between employers and the different teams at the hotel is obviously very poor - they even said as much to us. Most employers were very kind though and gave us breakfast next day as compensation. And the food was surprisingly delicious. But all in all a very disappointing experience. "