Master Suite | Byudsigt

Anmeldelser af Dear Lisbon - Palace Chiado Suites

4 out of 5

Anmeldelser

9,4

Enestående

Bedømmelse på 10 − Fremragende. 149 af i alt 192 anmeldelser" "
Bedømmelse på 8 − Udmærket. 32 af i alt 192 anmeldelser" "
Bedømmelse på 6 − Okay. 4 af i alt 192 anmeldelser" "
Bedømmelse på 4 − Dårligt. 7 af i alt 192 anmeldelser" "
Bedømmelse på 2 − Forfærdeligt. 0 af i alt 192 anmeldelser" "

9,6/10

Rengøring

9,6/10

Service og personale

9,2/10

Faciliteter

9,4/10

Overnatningsstedets tilstand og faciliteter

9,0/10

Miljøvenligt

Anmeldelser

10/10 Fremragende

John H R

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
Love Lisbon
Glimrende modtagelse. Super service. Dejlig suite, god morgenmad.
Overnattede 2 nætter i januar 2023
Svar fra Thank you den 19. jan. 2023
Dear John H. R., On behalf of the Dear Lisbon Palace Chiado team, we would like to thank you for your kind words! Our staff strives to provide memorable experiences and we are delighted to see they were able to live up to your expectations. We thank you again for your review and hope to welcome you back in the future! Warm regards, Maria Inês Félix Front Office & Guest Relations

8/10 Udmærket

Anna

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
Dejligt hotel.
Rigtig fint hotel! 2. gang vi boede her og kan klart anbefales. Vær opmærksom på, at man ikke selv kan bestemme hvad tid man får morgenmad serveret. Vi ankom sent torsdag aften, og så var næsten alle tiderne allerede tildelt andre værelser, så vi kunne kun få morgenmad enten kl. 8 eller kl. 10. Det gjorde ikke så meget, men kan have betydning for nogen.
Overnattede 3 nætter i november 2022

10/10 Fremragende

Janne

Rejste med familie
Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
Great location
Great breakfast Great location fantastic staff, our daughter turned 16 and they bought cake and candles and sang birthday song for her
Overnattede 3 nætter i februar 2022
Svar fra Thank you den 1. mar. 2022
Dear Janne and family, Thank you so much for staying with us. It was a pleasure to organize the little birthday party! We hope to see you again at our Dear Lisbon Houses. Kind regards, Anastasiya Gurbich

6/10 Okay

Erik Torp

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter
Fin beliggenhed men ellers skuffende
Opholdet skuffede i forhold til forventningerne, Positivt: central beliggenhed i charmerende bydel. Fin udsigt over vandet og til borgen. Meget stort værelse, men sparsomt møbleret. Venlig og imødekommende reception. Rengøringen i orden. Meget lidt støj fra gaden. Negativt: ingen i receptionen efter kl. 5p.m. Vi måtte selv checke ind, Ca 50 trin op ad trappen - ingen elevator. Ingen forhåndsinformation mht tider for morgenmad mv. Der manglede hårtørrer på værelset, som vi dog fik efter vi havde påtalt det. Der var kun to stole i værelset, som både skulle bruges ved afslapning og til spisning, eftersom morgenmaden skulles indtages på værelset. Der var kun et lille rundt bord, normalt ville man forvente en form for arbejdsplads til computer og lign. Badeværelse og toilet var helt åbent ud til gangen - altså uden dør, det har vi ikke prøvet før!!!
Overnattede 4 nætter i december 2021

10/10 Fremragende

Jens Jorgen

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
Overnattede 5 nætter i september 2021

4/10 Dårligt

helena schiønning

Rejste i en gruppe
Synes ikke om: Rengøring, service og personale
Room not as pictured and low hygiene standards
We arrived thinking we would get the room as pictured on Hotels.com, a very big bright long yellow room with three huge windows but when we arrived we got a smaller room with only two windows. We were supposed to have the Deluxe Suite, Panoramic View and told the receptionist that, he insured us that this was it even though it was both smaller and very different, nothing could be done to find a better solution. The room was not cleaned very well and there were excrements in the toilet and only one towel for each person. We were asked if we had any dietary restrictions for the breakfast served in the room and told that one of us were vegetarian and definitely not eating any pork due to religious reasons, both days we had ham served…. The dishes were dirty and we had an open mini jam served too. Overall just a bad experience and when we told them our honest opinion very nicely their only concern was how to improve for new guests and not to compensate us for our not so pleasant stay.
Overnattede 2 nætter i september 2021

10/10 Fremragende

Peter

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
Great experience on this fantastic hotel
The Palace was great! Very nicely decorated and with nice rooms. We did not miss anything during our stay. It was close to the centre and the shopping Streets.
Overnattede 1 nat i juli 2021

8/10 Udmærket

Magdalena

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
Morgenmad serveret på sengen hver morgen....skønt!
Personalet er smilende, venlige og hjælpsomme. Værelset dejligt rummeligt og rent og lokalområdet tæt på det meste, uden at være støjende eller problematisk. Men det bedste var nu alligevel morgenmad serveret på sengen hver morgen!
Overnattede 6 nætter i juli 2018
Svar fra Fátima Fernandes - Dear Lisbon Palace den 10. aug. 2018
Dear Mrs Magdalena, Dear Lisbon Palace, vil gjerne takke for din anmeldelse. Å oppnå kvalitet og gjestens tilfredshet er vårt daglige mål. Vi er veldig glade for å høre at du likte en fin ferie med oss. Vi gleder oss til å ha muligheten til å ønske deg velkommen i nær fremtid.

10/10 Fremragende

Anne

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
Excellent hotel
This hotel is absolutely fabulous. Our room was large and very comfortable, and the location of the hotel is excellent with shops nearby and many turist attractions in walking distance. The staff is very friendly and helpful. I recommend that you book one of the rooms with a panoramic view. We will most certainly stay here, the next time we will be in Lisbon.
Overnattede 4 nætter i august 2017
Dear Anne, Dear Lisbon Palace and all our team thanks your kind words, which many gratify us. We are a committed team that takes great pride in working well to please and satisfy our customers and is of great merit to us. Kind Regards Front Office Desk

10/10 Fremragende

Damien

Rejste med partner
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Lovely room with a fantastic view over the Baixa and the loudest thing was the birds in the trees. 3 minutes walk to Metro and lots of dining choses just down the street. Highly recommend.
Overnattede 4 nætter i maj 2024
Svar fra Thank you very much den 12. maj 2024
Dear Damien, On behalf of the team Dear Lisbon Palace Chiado, we would like to thank you for taking the time to provide us with your beautiful review. We are very happy that you enjoyed your experience here with us, as we work with love in order to provide the best memories to our dear guests. Thanks again for your kindness and it was a great pleasure to have you as our guests! Best regards, Maria Inês Félix House Manager

10/10 Fremragende

Laurence

Rejste med partner
Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter
Staff and customer service was outstanding!
Overnattede 3 nætter i april 2024
Svar fra Thank you very much den 17. apr. 2024
Dear Laurence, On behalf of the team Dear Lisbon Palace Chiado, we would like to thank you for your beautiful review! We are delighted to know that you had such a positive experience with us here in our beloved “Palace”, all our service is made to take care of the guest in order to provide a good stay. We thank you again for your wonderful review and we hope to welcome you back in the future! Kind Regards, Maria Inês Félix House Manager

10/10 Fremragende

Mallory, Chicago

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter
Overnattede 1 nat i marts 2024
Svar fra Thank you very much den 27. mar. 2024
Dear Mallory, On behalf of the team Dear Lisbon Palace Chiado, we would like to thank you for your kind review! We are very happy to know that you enjoyed our "Palace".We look forward to welcoming you back in the future! Kind regards, Maria Inês Félix House Manager

10/10 Fremragende

Karp

Rejste med partner
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
I highly recommend it if you want to stay in downtown Lisbon. It is a very nice location and walkable everywhere - subway, sightseeing, and all nice restaurants. The staff is super nice and makes us feel welcome. We would recommend it.
Svar fra Thank you den 26. feb. 2024
Dear Karp, On behalf of the team Dear Lisbon Palace Chiado, we would like to thank you for your beautiful review! We delighted to hear that you enjoyed your stay here with us. We are very happy that you liked our location and recommend it to others. We are very grateful for your words.We look forward to welcoming you back in the future! Kind regards, Maria Inês Félix House Manager

10/10 Fremragende

Joanna

Rejste med partner
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
A fantastic place to stay in Chiado. Really close to the tourist areas. Amazing room- very large, comfortable and luxurious. Breakfast was outstanding! A feast was brought to our room every morning. Staff were all lovely and very helpful. A wonderful hotel.
Overnattede 3 nætter i februar 2024
Svar fra Thank you den 26. feb. 2024
Dear Joanna, On behalf of the team Dear Lisbon Palace Chiado, we would like to thank you for your kind review! We are happy to hear that you enjoyed our location close to some of the most important streets in the city of Lisbon. We are also glad that you enjoyed our service as also our breakfast served in your room prepared with lots of love.We look forward to welcoming you back in the future! Kind regards, Maria Inês Félix House Manager

10/10 Fremragende

Dalia

Overnattede 3 nætter i januar 2024
Svar fra Thank you den 22. jan. 2024
Dear Dalia, On behalf of the team Dear Lisbon Palace Chiado, we would like to thank you for leaving us such a kind review! We are very happy that you enjoyed our beloved "Palace".We hope to welcome you back in the future and we wish you a great day! Kind Regards, Maria Inês Félix House Manager

8/10 Udmærket

DONATELLA

Rejste med familie
Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
Overnattede 2 nætter i december 2023
Svar fra Thank you den 11. dec. 2023
Dear Donatella, On behalf of the team Dear Lisbon Palace Chiado, we would like to thank you for leaving us a review! We are very happy to know that you enjoyed your experience here with us. Thanks again and we look forward to welcoming you back in the future! We wish you a great day. Warm regards, Maria Inês Félix House Manager

10/10 Fremragende

Kelsey

Rejste med partner
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Such a unique stay, close to everything, and the staff were incredible. Wish we could have stayed longer!
Overnattede 1 nat i oktober 2023
Svar fra Thank you den 15. okt. 2023
Dear Kelsey, On behalf of the team Dear Lisbon Palace Chiado, we would like to thank you for leaving us your kind review! We are very pleased to know that we met your expectations. We are also very happy to know that you liked our location and our service.We hope to have the privilege of welcoming you back in the future for a longer stay!Kind regards, Maria Inês Félix House Manager

10/10 Fremragende

Dennis

Rejste med partner
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Amazing hotel breakfast/feast delivered to your door every morning. The rooms are huge and beautiful. Great customer service with polite and attentive staff. Location is in the center of everything.
Overnattede 7 nætter i oktober 2023
Svar fra Thank you den 12. okt. 2023
Dear Dennis, On behalf of the team Dear Lisbon Palace Chiado, we would like to thank you for your beautiful review! We are very happy to hear that you enjoyed your stay here with us and we were able to meet your expectations from the room, the breakfast served in the room, our personalized service and finally our location.It was a pleasure to have you as our guests! We look forward to welcoming you back in the future! Best regards, Maria Inês Félix House Manager

10/10 Fremragende

Lindsay

Overnattede 4 nætter i august 2023
Svar fra Thank you den 25. sep. 2023
Dear Lindsay, On behalf of the team Dear Lisbon Palace Chiado, we would like to thank you for your time to leave us your review! We look forward to having you come again it will be a great pleasure! Warm regards, Maria Inês Félix House Manager

10/10 Fremragende

Kim

Rejste med partner
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Beautiful room, great location and staff are amazing.
Overnattede 1 nat i august 2023
Svar fra Thank you den 20. aug. 2023
Dear Kim, On behalf of the team Dear Lisbon Palace Chiado, we wolud like to thank you for your kind review! We are delighted to see that you had such a positive experience with us and that you liked our "Palace". We are happy to know that you liked our service, as we work to provide the best experiences to our guests. We thank you again for your feedback and we hope to welcome you back in the future! Warm Regards, Maria Inês Félix House Manager

10/10 Fremragende

Adolfo, Mississauga

Synes godt om: Rengøring
Overnattede 4 nætter i juli 2023
Svar fra Thank you den 27. jul. 2023
Dear Adolfo, On behalf of the team Dear Lisbon Palace Chiado, we wolud like to thank you for your kind review. We are delighted to see that you had such a positive experience with us! We thank you again for your feedback and we hope to welcome you back in the future! Warm Regards, Maria Inês Félix House Manager

10/10 Fremragende

Ann

Rejste med familie
Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
Awesome stay!
Staff AMAZING! Hotel located in Central Chiado neighborhood. Close to everything! Breakfast in room above and beyond!!! Air Con Great! Large beautiful rooms! There are stairs, no elevator… staff helps with luggage up and down. If you have mobility issues or knee issues this is not for you. We loved it, early 50’s in good shape. Would highly recommend!
Overnattede 4 nætter i juni 2023
Svar fra Thank you den 9. jul. 2023
Dear Ann,On behalf of Dear Lisbon Palace Chiado team, we would like to thank you for leaving us such a kind review! It really touched our hearts to know that you had such a good experience with us. We are very happy to know that you liked our privileged location and also our breakfast that is served with all the love every morning in your room. We hope to welcome you back in the future and we wish you a great day! Warm Regards, Maria Inês Félix House Manager

10/10 Fremragende

rosemari

Overnattede 3 nætter i maj 2023
Svar fra Thank you den 21. maj 2023
Dear Rosemari, On behalf of the team Dear Lisbon Palace Chiado, we would like to thank you for kind review. We look forward to having you come again it will be a great pleasure! Warm regards, Maria Inês Félix House Manager

10/10 Fremragende

JEAN-CHARLES

Rejste med partner
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Très bel hôtel, très bien situé, proche de tout même a pied, personnel accueillant et a disposition. Petit déjeuner copieux et délicieux. Manque peut être juste du double vitrage aux fenêtres sinon tout est parfait.
Overnattede 4 nætter i maj 2023
Svar fra Thank you den 15. maj 2023
Dear Jean-Charles, On behalf of Dear Lisbon Palace Chiado team, we would like to thank you for leaving us such a kind review! We are very happy to know that you liked our privileged location and also our breakfast that is served with all the love every morning in your room by our helpful team. We are also happy that you felt so well in our beloved "Palace", it was certainly a pleasure to have you as our guests. We also thank you very much for your suggestions for improvement, we always intend to give the best to our beloved guests.We hope to welcome you back in the future and we wish you a great day! Warm Regards, Maria Ines Félix House Manager

10/10 Fremragende

Kathleen, Mercer Island

Rejste med partner
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Lovely, exceptionally roomy accomodations with a fabulous view of the ocean and city. The staff were all extremely helpful and friendly. Breakfast served on a cart to the room was delicious, plentiful and beautifully prepared. Highly recommend this historical property in a very convenient location in Chiado!
Overnattede 4 nætter i april 2023
Svar fra Thank you den 9. maj 2023
Dear Kathleen, On behalf of Dear Lisbon Palace Chiado team, we would like to thank you for leaving us such a wonderful review! Your kind words touched our heart!It was an absolute pleasure having you as our guests and we are delighted to hear that you liked our "Palace" and all our service. We also thank you for your words about our breakfast that it is prepared with lots of love every morning.We hope to have the privilege to welcome you back in the future. Have a wonderful day! Warm regards, Maria Inês Félix Front Office & Guest Relations

10/10 Fremragende

Nathalie

Overnattede 3 nætter i april 2023
Svar fra Thank you den 9. maj 2023
Dear Nathalie, On behalf of Dear Lisbon Palace Chiado team, we would like to thank you for your time in leaving us such a nice comment.We hope to welcome you back in the future! Kind regards, Maria Inês Félix Front Office & Guest Relations

10/10 Fremragende

Makram

Rejste med partner
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Great stay. Beautiful, spacious room. Staff so friendly and helpful. Breakfast in Room was an unexpected plus. Amazing!
Overnattede 1 nat i marts 2023
Svar fra Thank you den 2. apr. 2023
Dear Makram, On behalf of Dear Lisbon Palace Chiado team, we would like to thank you for leaving us such a nice comment! We are very happy to know that you enjoyed your stay with us in our beloved "Palace" and it was a great experience for you. We are also delighted to know that you enjoyed our breakfast served in the room. It was a pleasure to have you as our guest!Thanks again and we look forward to welcoming you back in the future! Sincerely, Maria Inês Félix Front Office & Guest Relations

10/10 Fremragende

Matti

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
Overnattede 5 nætter i marts 2023
Svar fra Thank you den 27. mar. 2023
Dear Matti, On behalf of Dear Lisbon Palace Chiado team, we would like to thank you for leaving us your kind review! We are very happy that you enjoyed your stay here with us. We look forward to welcoming you back in the future! Warm regards, Maria Inês Félix Front Office & Guest Relations

10/10 Fremragende

Eric

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
Overnattede 1 nat i marts 2023
Svar fra Thank you den 25. mar. 2023
Dear Eric, On behalf of Dear Lisbon Palace Chiado team, we would like to thank you for leaving us such a wonderful review! It was an absolute pleasure having you as our guests. We hope to have the privilege to welcome you back in the future! Kind regards, Maria Inês Félix Front Office & Guest Relations

10/10 Fremragende

Eric

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
Overnattede 4 nætter i marts 2023
Svar fra Thank you den 23. mar. 2023
Dear Eric, On behalf of Dear Lisbon Palace Chiado team, we would like to thank you for leaving us such a kind review! We are delighted to know that you had such a pleasant experience with us here in Lisbon at our beloved "Palace".We thank you again and hope to welcome you back in the future! Warm Regards, Maria Inês Félix Front Office & Guest Relations

10/10 Fremragende

Clifford

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter
Wonderful spot. Felt like royalty!
Overnattede 2 nætter i marts 2023
Svar fra Thank you den 15. mar. 2023
Dear Clifford, On behalf of the Dear Lisbon Palace Chiado team, we would like to thank you for leaving us such a kind review! Our team works in order to provide good moments for our beloved guests, so we are very happy that you had a good time in our hotel. Thanks again for your comment and we look forward to welcoming you back in the future! Best regards, Maria Inês Félix Front Office & Guest Relations

10/10 Fremragende

Davide

Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Overnattede 3 nætter i marts 2023
Svar fra Thank you den 27. mar. 2023
Dear Davide, On behalf of Dear Lisbon Palace Chiado team, we would like to thank you for leaving us your kind review! It was a pleasure to have you as our guest.Thanks again and we look forward to welcoming you back in the future! Sincerely, Maria Inês Félix Front Office & Guest Relations

10/10 Fremragende

Monica, st charles

Rejste med familie
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Superb location and fantastic rooms. We were spoiled and felt special during our 5 nights stay. Everybody there was so genuine and friendly and went above and beyond to make sure we had all we needed and that everything met our expectations. I would stay here again without any hesitation!
Overnattede 5 nætter i februar 2023
Svar fra Thank you den 1. mar. 2023
Dear Monica, On behalf of the dear team at Lisbon Palace Chiado, we would like to thank you for leaving us such a nice comment! Your positive feedback will be passed on to our team, they will be delighted to hear that you had a wonderful experience with us and we met your expectations! We are very happy to know that you liked our privileged location and also the rooms with different design in each one of them. It will be a great pleasure to welcome you back here in our beloved hotel. We wish you a great day. Sincerely, Maria Ines Félix Front Office & Guest Relations

10/10 Fremragende

Jana Viola

Rejste med partner
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
The most wonderful hotel stay we ever had so far! The hotel is located in the downtown area Chiado in walking distance to many shops, bars and restaurants. The room we had was very spaciuos and the breakfast served to the room was enourmous and left nothing to be desired. The icing on the cake is the empathic staff: Maria took care of us from the very first day since our reservation, organized the airport transfer and made good and helpful recommendations. Miguel acted in place of her in the evening hours worthy. Iolanda and her team took extraordinarily good care of the room (and anything else). All of the staff are extremly friendly and made our stay unforgettable. It‘s great to see and feel that all of them practise their job with a lot of enthusiasm and passion! We would highly recommend this hotel for a stay in Lisbon and would surely stay here again!
Svar fra Thank you den 21. feb. 2023
Dear Jana Viola,On behalf of the Dear Lisbon Palace Chiado team, we would like to thank you for taking the time to leave us such a detailed review! We are pleased to tell you that you filled each of our hearts with your own words. We are delighted to know that you enjoyed your stay here with us, from our privileged location in the city center, breakfast served in the room and the room itself. We are also happy that our team was a highlight of your experience with us! Our entire team strives to provide memorable experiences and we are thrilled to read that we have, without a doubt that Maria, Miguel and Iolanda are essential to create unique moments.It was a great pleasure to have you as our guests!Thank you again for your kind words and we look forward to welcoming you again soon! Warm Regards,Maria Ines FélixFront Office & Guest Relations

10/10 Fremragende

Arnaud

Rejste med partner
Synes godt om: Rengøring, service og personale
Amazing breakfast, great staff and cleanliness.
Overnattede 3 nætter i februar 2023
Svar fra Thank you den 6. feb. 2023
Dear Arnaud, On behalf of the entire team, we would like to thank you for leaving us such a kind review! It truly means a lot to us to read that you had such a positive experience.We thank you again for your review and we are looking forward to welcoming you in the future. Warm regards, Maria Inês Félix Front Office & Guest Relations

10/10 Fremragende

Lauri

Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
I stayed here just for a night when returning from Porto and before leaving Portugal. It's near the top of the hill for Chiado and only a few blocks from the shopping area and very convenient for restaurants in the area. I had room #9 and it was enormous with two windows overlooking much of the city including views of the waterfront and the Castelo Sao Jorge. I mentioned to them one small maintenance issue when I departed but otherwise everything was flawless. For those with mobility issues, be aware that because this is a former Palace, it does NOT have an elevator and there are 33 steps to access the level with the rooms.
Svar fra Thank you den 29. jan. 2023
Dear Lauri, On behalf of the Dear Lisbon Palace Chiado team, we would like to thank you for leaving us such a kind review! We are very happy that our team helped you when you needed it. We are also thrilled to heard that our location in the heart of the city was such a positive aspect for your stay. Unfortunately our palace is considered a building of a very important cultural and historical character, so we are very limited in modifying the structure.We thank you again and hope to welcome you back in the future! Warm Regards, Maria Inês Félix Front Office & Guest Relations

8/10 Udmærket

Jan-Erik

Synes godt om: Rengøring, service og personale, værelsets komfort
Gem of Chiado
Excellent location for Lisbon. The hotel premises were just what we needed and the panoramic view was great (sunrise excellent). Breakfast in the room was fabulous! The staff also attended to our needs without hesitation. The only thing that was not up to our expectation was noise on two nights. The first night may have been from the street after the bars closed, but on the second night there was very loud music from downstairs until 2:30. The seems to be a private club, which did not respect the rules of the building. Would I have knows this earlier, I would have been there knocking on the door in the night. There is also a nice wine bar (Wine Not?) almost next door. And for drinks the Rocco is a beautiful upscale venue. Even with the noise experience, would probably stay again.
Overnattede 5 nætter i januar 2023
Svar fra Thank you den 25. jan. 2023
Dear Jan-Erik, On behalf of the Dear Lisbon Palace Chiado team, we would like to thank you for leaving us such a positive review!It was truly delightful having you has our guest. We are thrilled to read you enjoyed our rooms. In fact, our rooms with panoramic view are a wonderful thing to be appreciated. We are also happy that you enjoyed our breakfast, it is without a doubt the highlight of our guests experience here and our housekeeping team does a fantastic job every morning preparing it.We are very sorry that your experience didn't start in the best way due to the noise, due to the location of our hotel, one of the challenges we sometimes face is outside noise, which unfortunately is beyond our control. We thank you again for your kind words and hope to welcome you back in the future! Warm Regards, Maria Inês Félix Front Office & Guest Relations

10/10 Fremragende

Rolf

Synes godt om: Rengøring, service og personale
Overnattede 5 nætter i januar 2023
Svar fra Thank you den 25. jan. 2023
Dear Rolf, On behalf of the Dear Lisbon Palace Chiado team, we would like to thank you for choosing to stay with us in our beloved palace. We are very happy that you had such a pleasant experience!We thank you again for your review and hope to welcome you back in the future! Warm regards, Maria Inês Félix Front Office & Guest Relations

10/10 Fremragende

Katarzyna

Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Svar fra Thank you den 6. mar. 2023
Dear Katarzyna, On behalf of the Dear Lisbon Palace Chiado team, we would like to thank you for your review! We hope to welcome you back in the future and we wish you a great day. Warm Regards, Maria Ines Félix Front Office & Guest Relations

10/10 Fremragende

Nathalie

Rejste med partner
Synes godt om: Rengøring, service og personale
L’emplacement, le personnel à l’accueil tout à été parfait. Bits y retournerons avec un grand plaisir.
Svar fra Merci beaucoup den 15. jan. 2023
Chère Madame Nathalie, Au nom de toute l'équipe du Caro Lisbon Palace Chiado, nous tenons à vous remercier d'avoir laissé un si gentil commentaire ! Nous sommes ravis que vous ayez apprécié votre séjour dans notre bien-aimé "Palace". Et que nous avons été à la hauteur de vos attentes.Nous espérons vous accueillir à nouveau dans le futur! Nous vous souhaitons une excellente journée. Cordialement, Maria Inês Félix Front Office & Guest Relations

10/10 Fremragende

Ellie

Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Amazing services! Really spacious room in very central location. Amazing breakfast.
Svar fra Thank you den 5. jan. 2023
Dear Ellie, On behalf of the Dear Lisbon Palace Chiado team, we would like to thank you for leaving us such a kind review! It truly means a lot to us to know that you had such a good experience in our "Palace" and we hope to welcome you again in the future! We wish you a great day, Best Regards, Maria Inês Félix Front Office & Guest Relations

10/10 Fremragende

Tim

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
Great hotel
This hotel was awesome. The room was huge and amazing. Literally a palace room. Biggest hotel room I’ve ever been in. The staff were so amazing. They helped me out a lot to arrange a surprise for my fiancés birthday. Maria was great at responding as were the rest of her colleagues. Breakfast was also fantastic. I can’t recommend this hotel enough. Definitely worth it!
Overnattede 3 nætter i december 2022
Svar fra Thank you den 11. dec. 2022
Dear Tim,On behalf of the Dear Lisbon Palace Chiado team, we would like to thank you for leaving us such a kind review!Our hotel is meant to be lived like a "Palace" and have an experience of a royal life such as the size of our rooms and the breakfast served in the room. Our entire team works hard to provide the best for our guests and make them smile!We are delighted to hear that you enjoyed your stay with us and we hope to welcome you again in the future!Best Regards,Maria Ines FélixFront Office & Guest Relations

10/10 Fremragende

Karen

Rejste med familie
Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
Ideal Location, Relaxed and welcoming atmosphere
Excellent from the moment we arrived, very friendly and welcoming staff. Ideal location, Our room was very spacious and comfortable and the in room breakfast was a treat. Very relaxing stay and great location for shopping and visiting Rossio Square. Would recommend drinks across the road at Rocco restaurant. We also utilized the airport car service from the hotel which was ideal for an early morning flight, great service! Would highly recommend.
Overnattede 3 nætter i november 2022
Svar fra Thank you den 4. dec. 2022
Dear Karen, On behalf of the Dear Lisbon Palace Chiado team, we would like to thank you for taking the time to leave us such a nice review. We are delighted to see that our fantastic location in the heart of the city was a positive point for you! Our team works hard to make our guests happy and satisfied during their stay, so we are glad to know that you had a wonderful stay with us. We hope to welcome you back again soon!Best Regards, Maria Inês Félix Front Office & Guest Relations

10/10 Fremragende

Erika

Rejste med partner
Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter
Excellent stay, 10/10 recommend!
Overnattede 5 nætter i november 2022
Svar fra Thank you den 29. nov. 2022
Dear Erika, On behalf of the Dear Lisbon Palace Chiado team, we would like to thank you for your kind words! We are very happy that you had a good experience with us and we hope to see you again!We wish you a great day! Best Regards, Maria Inês Félix Front Office & Guest Relations

10/10 Fremragende

Maggie

Rejste i en gruppe
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Good location, room was big and clean. Hotel reception staff was very helpful and friendly. We had very good experience at this hotel.
Overnattede 1 nat i november 2022

10/10 Fremragende

John

Rejste i en gruppe
Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
Finding a treasure!
Having never before been to Lisbon, I didn’t know what the best areas were and where to stay. Well I hit the jackpot with this hotel, just one plus off a main street with shopping and restaurants. The staff was so helpful with suggestions and knowledge of the city with recommendations. The cost considering the room size and full breakfast was simply amazing!!! The only downside is there is no lift, so if you have trouble with stairs you might consider another hotel.
Overnattede 3 nætter i september 2022
Svar fra Thank you den 27. sep. 2022
Dear John, Thank you so much for your kind words! We are truly happy that you appreciate your room and all the stay. It was a pleasure to welcome you in your new 'home away from home'.Hope you enjoy Lisbon as much as we do!Kind regards, Team Front Desk & Guest Relations

10/10 Fremragende

Anthony

Rejste med familie
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Our stay at the Palace Chiado was just wonderful! The riom are very large and the location is central to going anywhere in Lisbon. I highly recommend!
Overnattede 7 nætter i september 2022
Svar fra Thank you den 17. sep. 2022
Dear Anthony, Thank you so much for your kind words! We are truly happy that you appreciate your room and all the stay. It was a pleasure to welcome you in your new 'home away from home'.Hope you enjoy Lisbon as much as we do. Kind regards, Team Front Desk & Guest Relations

8/10 Udmærket

Laura

Overnattede 4 nætter i juli 2022
Svar fra Thank you den 31. jul. 2022
Dear Laura, Thank you so much for sharing your experience at our hotel. Pleasing our guests and seeing them wanting to return is the best part of our job. We hope to see you in the future, whenever you return to Lisboa. Thank you very much, Team Dear Lisbon Palace

10/10 Fremragende

Krisana

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
Old world charm with modern comforts
The moment you check into this hotel you will feel like royalty which makes sense since the building used to be a palace. The staff are very nice and will cater to your every need. Beautifully appointed spacious rooms with all the modern conveniences. They also provide you with a lovely hot breakfast personally delivered every morning to your room. One drawback though is that because it's an old building there is no elevator so if you have heavy luggage you are going to have to haul it up four or six flights of stairs depending on where your room is. This property is also located in a prime location with lots of sites no more than 15 minutes away and plenty of great places to eat and shop.
Very comfy bed
Stunning views
Delicious breakfast delivered every day
Room 8 has great views
Overnattede 4 nætter i juni 2022
Svar fra Thank you den 31. jul. 2022
Dear Krisana, Thank you so much for your kind words. We are truly happy that you appreciate your room, the reception service and our location. It was a pleasure to welcome you in your new 'home away from home' Hope you enjoy Lisbon as much as we do. Kind regards, Team Front Desk & Guest Relations

10/10 Fremragende

Karen

Rejste med partner
Synes godt om: Rengøring, overnatningsstedets tilstand og faciliteter
Great location. Great breakfast. Staff is super friendly and helpful. Cool, historic building too.
Overnattede 4 nætter i juni 2022
Svar fra Thank you den 31. jul. 2022
Dear Karen, Thank you very much for your kind words, it was a pleasure to welcome you in Dear Lisbon Palace Chiado. Hope you brought home a bag full of good memories of Lisbon. Hope we will be able to welcome you again on your next trip to Portugal. Kind regards, Team Front Desk & Guest Relations