Indendørs pool, 3 udendørs pools, liggestole
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Anmeldelser af City of Dreams Mediterranean - Integrated Resort, Casino & Entertainment

5 out of 5
City of Dreams Mediterranean - Integrated Resort, Casino & Entertainment
Nikou Kavvadia, Limassol, Limassol

Anmeldelser

8,6

Fremragende

Bedømmelse på 10 − Fremragende. 24 af i alt 42 anmeldelser" "
Bedømmelse på 8 − Udmærket. 12 af i alt 42 anmeldelser" "
Bedømmelse på 6 − Okay. 2 af i alt 42 anmeldelser" "
Bedømmelse på 4 − Dårligt. 1 af i alt 42 anmeldelser" "
Bedømmelse på 2 − Forfærdeligt. 3 af i alt 42 anmeldelser" "

9,0/10

Rengøring

8,4/10

Service og personale

7,6/10

Faciliteter

9,0/10

Overnatningsstedets tilstand og faciliteter

9,2/10

Miljøvenligt

Anmeldelser

10/10 Fremragende

Alekos

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter
Nice property. Clean and quality furnishings. Could do with more non gambling activities e.g only one bar and two restaurants available (one of which was closed on Monday). Also a bit remote for those without a car
Overnattede 2 nætter i maj 2024
Svar fra City of Dreams Mediterranean den 15. maj 2024
Hi Alekos, thanks for the great review, we appreciate your feedback. We hope to host you again soon

8/10 Udmærket

Thomas

Rejste med familie
Synes godt om: Service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
Overnattede 1 nat i februar 2024
Svar fra City of Dreams Mediterranean den 1. mar. 2024
Hi Thomas, thank you for the great review! We hope to host you again soon

8/10 Udmærket

daniel

Rejste med partner, Rejste i en gruppe
overall ok reception staff are great f&b staff can improve and non smoking areas
Overnattede 4 nætter i januar 2024
Svar fra City of Dreams Mediterranean den 6. feb. 2024
Hi Daniel, thank you for the positive review. We hope to host you again soon

10/10 Fremragende

Hanna

Rejste i en gruppe
Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
Overnattede 3 nætter i januar 2024
Svar fra City of Dreams Mediterranean den 16. jan. 2024
Hi Hanna, thanks for the great review! We hope to host you again soon

10/10 Fremragende

Hanna

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
Overnattede 3 nætter i januar 2024
Svar fra City of Dreams Mediterranean den 16. jan. 2024
Hi Hanna, thanks for the great review! We hope to host you again soon

10/10 Fremragende

Hanna

Rejste med familie
Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter
The service is excellent. The breakfast is very tasty. A luxury hotel. Eleni from the reception is kind and perfect, helped us with everything we asked for. staff very good
Overnattede 3 nætter i januar 2024
Svar fra City of Dreams Mediterranean den 16. jan. 2024
Hi Hanna, thanks for the great review, we really appreciate the feedback. We hope to host you again soon!

8/10 Udmærket

Demetrios

Rejste med familie
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Hotel was superb. Was woken up this morning at 5am by rowdy guests who were screaming, fighting, slamming doors, for about 45 minutes. Not happy about this.
Overnattede 3 nætter i december 2023
Svar fra Ben den 31. jan. 2024
Hi Demetrios, thank you for the positive review. We apologise for the noise made by our other patrons, this is regrettable. We hope to host you again soon

10/10 Fremragende

david

Overnattede 2 nætter i december 2023
Svar fra City of Dreams Mediterranean den 16. jan. 2024
Hi David, thanks for the great review! We hope to host you again soon

10/10 Fremragende

michael

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
Unexpected Jem
Amazing venue, high standings, great food in each of the restaurants we tried, overall very happy and recommend for everyone looking for a great escape, and like to play casino games.
Overnattede 3 nætter i december 2023
Svar fra City of Dreams Mediterranean den 15. dec. 2023
Hi Michael, thank you for the wonderful feedback, we are thrilled you enjoyed your stay! We hope to host you again soon

8/10 Udmærket

Georgina

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
Overall good
Great room, excellent food and very good customer service. The spa was a real disappointment. Booked a treatment and they were running late. No prior warning and they weren't sure how late it would be. I ended up having to cancel which was a real shame after such a positive stay.
Overnattede 1 nat i november 2023
Svar fra City of Dreams Mediterranean den 20. nov. 2023
Hi Georgina Thank you for leaving your positive review. Please accept our sincerest apologies for the issue you experienced with the spa, this is regrettable. We hope to host you again soon

8/10 Udmærket

Alison

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
Great hotel with room for improvement
Great hotel, has potential. Service in the Amber Dragon was excellent so was the food. Bed very comfortable. Little things that could be improved plug sockets in room, some were covered up by very heavy furniture. The only bin in the room was in the bathroom!
Overnattede 1 nat i november 2023
Svar fra City of Dreams Mediterranean den 13. nov. 2023
Hi Alison, thank you for the positive review and honest feedback, your comment have been well received. We hope to host you again soon!

10/10 Fremragende

CHRISTOS, Nicosia

Rejste med partner
Synes godt om: Rengøring, faciliteter, overnatningsstedets tilstand og faciliteter
Reception service for check in and check out very bad. We were upgraded to a fantastic suite which was great!
Overnattede 1 nat i oktober 2023
Svar fra City of Dreams Mediterranean den 9. okt. 2023
Hi Christos, thank you for the positive review, we apologise for the pool check in/out service. We hope to host you again soon!

8/10 Udmærket

ELIYAHU

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
Overnattede 1 nat i september 2023
Svar fra City of Dreams Mediterranean den 9. okt. 2023
Hi Eliyahu, thank you for the great review, we hope to host you again soon!

10/10 Fremragende

TZAHI

Overnattede 3 nætter i september 2023
Svar fra City of Dreams Mediterranean den 25. sep. 2023
Hi Tzahi, thank you for the wonderful review, we hope to host you again soon!

10/10 Fremragende

Ben

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter
Overnattede 1 nat i september 2023
Svar fra City of Dreams Mediterranean den 25. sep. 2023
Hi Ben, thank you for the wonderful review, we hope to host you again soon!

10/10 Fremragende

ihab

Rejste med familie
Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
Overnattede 4 nætter i august 2023
Svar fra City of Dreams Mediterranean den 28. aug. 2023
Hi Ihab, thank you for the wonderful review, we hope to host you again soon!

8/10 Udmærket

Stella

Rejste med familie
Synes godt om: Service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
Overnattede 3 nætter i august 2023
Svar fra City of Dreams Mediterranean den 22. aug. 2023
Hi Stella, thank you for the positive review, we hope to host you again soon!

6/10 Okay

gali

Overnattede 4 nætter i august 2023
Svar fra City of Dreams Mediterranean den 31. aug. 2023
Hi Gali, thank you for sharing your review. We would love to hear any feedback you have about your stay

2/10 Forfærdeligt

AMIR

Rejste med familie
Synes ikke om: Service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
Very bad hotel
No activity for kids at the evening. On Monday only one restaurant was open. On Monday the activity park was close. The check in was after 17:00 The check out took more than 1.5 hours. The bill was full of mistakes. On top of that some taxi was parking next to my car which was on the valet and he made an accident with my car!!!
Overnattede 3 nætter i august 2023
Svar fra City of Dreams Mediterranean den 18. aug. 2023
Hi Amir, thank you for sharing your honest feedback, we are very sorry you encountered these issues during your stay. I've raised your points with the Hotel Management Team, we are going to conduct an investigation to understand why these things happened. Regarding your car, if you haven't done so already, we recommend that you contact your insurer or the police to report the issue. I'm afraid we can't offer any assistance because the accident was caused by the taxi driver. Again, please accept our sincerest apologies

8/10 Udmærket

Pantelis

Rejste med familie
Synes godt om: Rengøring, overnatningsstedets tilstand og faciliteter
Synes ikke om: Service og personale
Everything good except from service
Overnattede 2 nætter i august 2023
Svar fra City of Dreams Mediterranean den 17. aug. 2023
Hi Pantelis, thank you for the positive review, we're sorry you experienced service issues during your stay. Your comments will be raised with the hotel team, we want to ensure our service is 5*, thank you for sharingWe hope to host you again

4/10 Dårligt

yiannaki

Rejste med familie
Synes godt om: Overnatningsstedets tilstand og faciliteter
Synes ikke om: Service og personale
Na
Overnattede 4 nætter i august 2023
Svar fra City of Dreams Mediterranean den 31. aug. 2023
Hi Yiannaki, thank you for leaving your honest review. Please feel free to reach out to us and share your feedback, if possible we would like to rectify any issues you experienced

8/10 Udmærket

Rinat

Rejste i en gruppe
Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
Overnattede 3 nætter i juli 2023
Svar fra Ben - E-Commerce & Distribution den 11. aug. 2023
Hi Rinat Thank you for leaving positive feedback, we are pleased you enjoyed your stay. We welcome you to get in touch and share any further feedback you may have. We look forward to hosting you again

10/10 Fremragende

samuel

Overnattede 1 nat i august 2023
Svar fra Ben - E-Commerce & Distribution den 9. aug. 2023
Hi Samuel Thank you for the excellent review, we're so pleased you enjoyed your stay at City of Dreams!We hope to host you again soon

10/10 Fremragende

Hagai

Forretningsrejsende
Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
Great experience
Excellent Service. The hotel is brand new and the staff taking extra mile to make you feel like youre the king of the world. Perfect.
Overnattede 1 nat i juli 2023
Svar fra City of Dreams Mediterranean den 3. aug. 2023
Hi Hagai, thank you so much for the lovely review, we are over the moon that you enjoyed your stay with us! We hope to host you again soon

8/10 Udmærket

Michal

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter
The property is new and beautiful, very clean, the stuff is great, the rooms and the pools are beautiful, the only problem is the service at the pool - it took them a long time to serve our food, like an hour to wait for drinks. But beside that it was great.
Overnattede 4 nætter i juli 2023
Svar fra City of Dreams Mediterranean den 31. jul. 2023
Hi Michal, Thank you for the positive review and thank you for your feedback about the service, they have been duly noted. We hope to host you again soon.

10/10 Fremragende

Stelianos

Rejste med familie
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Super accueil lors du check-in, hôtel récent (opening en Juin 2023), hôtel luxueux, chambre spacieuse et super bien équipée. Personnel de l’hôtel très agréable. Petit-déjeuner très copieux. Piscine exceptionnelle. Adventure Park à recommender pour les enfants.
Overnattede 1 nat i juli 2023
Svar fra City of Dreams Mediterranean den 31. jul. 2023
HI Stelianos Thank you for the wonderful review, we are thrilled that you enjoyed your stay with us. We hope to host you again soon

10/10 Fremragende

David

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter
Overnattede 4 nætter i juli 2023
Svar fra Ben den 28. jul. 2023
Hi David,Thank you for the great feedback. We're glad you enjoyed your stay with us and we hope to host you again soon.City of Dreams Mediterranean

2/10 Forfærdeligt

David

Rejste med familie
Synes ikke om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter
The staff were rude and uninformed. The place is still under construction. Blackjack dealers give you cards when you dont ask and then you waste time arguing with the bosses. I wouldnt go there even if i was paid to
Overnattede 2 nætter i juli 2023
Svar fra City of Dreams Mediterranean den 31. jul. 2023
Hi David Thank you for your honest review, we are very sorry that you had a negative experience at the resort. Your comments have been shared with the Quality Manager and Casino Manager; we'll be in touch in due course.

8/10 Udmærket

TAMAR

Synes godt om: Rengøring, overnatningsstedets tilstand og faciliteter
Overnattede 5 nætter i juli 2023
Svar fra City of Dreams Mediterranean den 31. jul. 2023
Hi Tamar Thank you for the positive review, we're glad you enjoyed your stay with us.

8/10 Udmærket

Adham

Overnattede 3 nætter i juni 2023
Svar fra City of Dreams Mediterranean den 4. sep. 2023
Hi Adham, thank you for the wonderful review, we hope to host you again soon!

10/10 Fremragende

VARDA

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
Amazing vacation
The hotel is amazing. Very beautiful. A lot of pools and places to relax. There is casino and restaurents . The service was wonderful and I would like to say thank you for the service I got from EDWIN BUENSUCESO a manager in the reception.
Overnattede 5 nætter i juni 2023
Svar fra Ben den 28. jul. 2023
Hi Varda,Thank you for the wonderful feedback, it's much appreciated. We're glad you enjoyed your stay with us, we'll make sure to pass your kind words to Edwin.We hope to host you again soon.City of Dreams Mediterranean

10/10 Fremragende

Lidor

Overnattede 3 nætter i juni 2023
Svar fra Ben den 28. jul. 2023
Hi Lidor,Thank you for the great feedback, it's much appreciated. We're glad you enjoyed your stay with us and we hope to host you again soon.City of Dreams Mediterranean

2/10 Forfærdeligt

eyal

Overnattede 3 nætter i juni 2023
Svar fra City of Dreams Mediterranean den 31. jul. 2023
Hi EyalThank you for your honest review, we are very sorry that you had a negative experience at the resort.We want to ensure that our service is always excellent and, as such, your rating has been shared with the Quality Manager.We would love to hear your feedback on how we can improve, and rectify any issues you may have had at the resort, we will be in touch in due course.

6/10 Okay

Verificeret rejsende

Synes godt om: Rengøring, overnatningsstedets tilstand og faciliteter, værelsets komfort
Synes ikke om: Service og personale
The hotel is beautiful everything is new and clean. But all the team is new so everything is very slow . The service was very slowly to get towels. They need to learn more. It was soft opening while the price we paid doesnt match to the poor service
Overnattede 3 nætter i juni 2023
Svar fra Ben den 28. jul. 2023
Hi Thank you for your honest review, we're very sorry that our service wasn't up to standard during your stay.At the time of your stay, we were in a 'soft opening' phase so there were still many trainings and processes that we needed to perfect, however this does not excuse the poor service, as you said.We have since refined our processes and training regimen, so we hope that you'll stay with us again in future. We're positive you'll have a truly excellent experience.City of Dreams Mediterranean