Sportsfaciliteter

Anmeldelser af pentahotel Liège

4 out of 5
pentahotel Liège
100, Boulevard de la Sauvenière, Liege

Anmeldelser

8,8

Fremragende

Bedømmelse på 10 − Fremragende. 296 af i alt 637 anmeldelser" "
Bedømmelse på 8 − Udmærket. 274 af i alt 637 anmeldelser" "
Bedømmelse på 6 − Okay. 48 af i alt 637 anmeldelser" "
Bedømmelse på 4 − Dårligt. 12 af i alt 637 anmeldelser" "
Bedømmelse på 2 − Forfærdeligt. 7 af i alt 637 anmeldelser" "

9,0/10

Rengøring

8,6/10

Service og personale

8,2/10

Faciliteter

8,8/10

Overnatningsstedets tilstand og faciliteter

8,4/10

Miljøvenligt

Anmeldelser

6/10 Okay

Verificeret rejsende

Overnattede 2 nætter i september 2023
Svar fra Pentateam den 12. okt. 2023
Dear guestthank you for taking the time to leave us a feedbck following your visit.We hope to make your next stay more memorable. Take care

8/10 Udmærket

Christian

Overnattede 1 nat i juli 2023
Svar fra Pentateam den 31. jul. 2023
Hi Christian, we would like to thank you for your visit and review. We are glad you had a good time with us. We hope to see you again soon.Tommaso

10/10 Fremragende

John Boberg

Overnattede 1 nat i juli 2023
Svar fra Frédéric den 24. jul. 2023
Dear John,Thank you very much for your nice rating.Kind regards,

10/10 Fremragende

Lasse

Overnattede 1 nat i juli 2023
Svar fra Pentateam den 17. jul. 2023
Good evening,thank you for this positive review.We look forward to welcoming you back

8/10 Udmærket

Anne

Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Overnattede 1 nat i august 2022
Svar fra Pentateam den 14. nov. 2022
Hi Anne,We would like to thank you for your review and for choosing our hotel in Liège.We are glad you had a good time with us and that you will bring back home nice memories of your experience with us.Take care,Tommaso

10/10 Fremragende

Flemming

Rejste med familie
Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
Very Nice and modern hotel. Nice atmosphere and friendly staff. Did not try the restaurant but it looked inviting.
Overnattede 1 nat i juli 2020
Svar fra Valerie den 17. sep. 2020
Thank you for your very positive comment, we are delighted to have made your stay in Liège very pleasant. We take note of your comments and hope to see you again soon. Sincerely, Valérie

8/10 Udmærket

Brian

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
Overnattede 2 nætter i juli 2019
Svar fra Valerie den 26. aug. 2019
We thank you for your very positive comment, we are delighted to have made your stay in Liège very pleasant. We hope to see you again soon. Sincerely, Valérie Do you like us? Tell it on our Facebook page: Pentahotels Liège

10/10 Fremragende

A

Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
As a bike-racer it was very important to find the bike-facilities were good. The bike-rooms at groundlevel were locked, and strangers had no acces to the bikes unless with staff. Alle visitors had a a small sticker mounted on the bike, and a small personal slip attatched. The staff were very aware about not leaving doors open, and only staff opened the doors. The staff encouraged us to make a reservation to be sure having breakfast before race. Very fine service and fine breakfast. Beware that the hotel is situated in town entre, and therefore impossible to leave on the raceday with a car or taxi due to shutoffs and roadblocks, diversions, police etc from 09 to maybe 13 o'clock (ask the staff). Place your car and heavy luggage elsewhere outside the citycentre, since your transport will be on foot.Still - I would highly recommend the hotel on racedays.
Overnattede 2 nætter i april 2019
Svar fra Valérie den 31. maj 2019
We thank you for your very positive comment, we are delighted to have made your stay in Liège very pleasant. We take good note of your remarks and hope to see you again soon. Sincerely, Valérie Do you like us? Tell it on our Facebook page: Pentahotels Liège

8/10 Udmærket

Martin

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
Overnattede 1 nat i juli 2018
Svar fra Valerie den 2. aug. 2018
Thank you for your very positive comment. We are delighted to have made your stay in Liège very enjoyable. We hope to see you soon at Pentahotel. Sincerely, Valerie

8/10 Udmærket

Verificeret rejsende

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
Thank you very much for this positive review. We are delighted to hear that you enjoyed your days in the "Ardent City" and most of all that you chose pentahotel Liège for your visit. We look forward to welcoming again soon and remain at your disposal. Best regards, Caroline

10/10 Fremragende

Line

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort

10/10 Fremragende

Verificeret rejsende

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
Super Hotel Fin stil filnk presonale

8/10 Udmærket

giorgio

Rejste med partner
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Camera moderna, confortevole. Colazione ottima. Ottima l'acqua a disposizione nella hall.
Overnattede 1 nat i maj 2024
Svar fra Tommaso, Operations Manager den 21. maj 2024
Gentile Giorgio,La ringraziamo per il suo commento sul nostro hotel.Siamo lieti di sapere che la modernità e il comfort della nostra camera abbiano incontrato il suo favore. È un piacere constatare che la colazione sia stata di suo gradimento e che l'acqua messa a disposizione nella nostra hall abbia contribuito a rendere la sua esperienza ancora più piacevole.Tuttavia, ci scusiamo se qualche aspetto non ha pienamente rispecchiato le sue aspettative. Ci preme assicurarle che la soddisfazione dei nostri ospiti è la nostra priorità e ogni feedback è per noi un'opportunità di miglioramento.Apprezziamo molto i commenti positivi sul nostro staff e sui servizi offerti, come la comodità delle nostre camere e la qualità del nostro buffet per la colazione. La sua esperienza positiva con noi rafforza il nostro impegno a mantenere gli alti standard del Pentahotel Liege.Speriamo di avere molto presto il piacere di ospitarla di nuovo al Pentahotel Liege in futuro. Cordiali saluti,Tommaso, Operations Manager

10/10 Fremragende

Audrey

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter
Overnattede 4 nætter i maj 2024
Svar fra supervisor den 18. maj 2024
thank you for your kind comment

8/10 Udmærket

Walter

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter
Location and room
Overnattede 1 nat i marts 2024
Svar fra Tommaso den 4. maj 2024
Dear Walter,Thank you for such a great review.We are glad to hear that your stay met your expectations in terms of comfort and overall experience. Our team works hard to provide a pleasant stay for our guests, and it is always rewarding to know that our efforts are appreciated.We look forward to a return visit from you in the future.Best wishes,Tommaso

8/10 Udmærket

Nicolas

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter
Overnattede 2 nætter i april 2024
Svar fra Tommaso den 24. apr. 2024
Cher Nicolas,Merci infiniment pour votre gentille appréciation de notre établissement.Nous sommes heureux que votre séjour parmi nous et la propreté aient été très satisfaisants.Nous serions très heureux d'avoir l'occasion de vous recevoir à nouveau. Bien à vous,Tommaso

10/10 Fremragende

Klaus

Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Zentral gelegenes Hotel mit grossen Zimmern, einer schoenen Lounge, sehr gutem Fruehstuecksbuffet und freundlichen und kompetenten Personal
Overnattede 1 nat i marts 2024
Svar fra Tommaso den 1. apr. 2024
Lieber Klaus,vielen Dank, dass Sie sich die Zeit genommen haben, unser Hotel zu bewerten!Wir freuen uns sehr, dass Sie die zentrale Lage unseres Hotels und die Größe unserer Zimmer als angenehm empfunden haben. Es ist unser Ziel, unseren Gästen einen komfortablen und geräumigen Aufenthaltsort zu bieten. Es erfüllt uns mit Stolz, dass unser Pentalounge und das reichhaltige Frühstücksbuffet Ihren Geschmack getroffen haben. Unser Team ist stets bemüht, eine gemütliche Atmosphäre zu schaffen und kulinarische Vielfalt zu bieten. Dass Sie das Personal im Pentahotel Liege als freundlich und kompetent in Erinnerung behalten, ist eine wunderbare Bestätigung unserer Arbeit, denn Gastfreundschaft und kompetenter Service stehen bei uns an oberster Stelle.Wir würden uns sehr freuen, wenn wir Sie bald wieder als Gast bei uns begrüßen dürfen!Bis bald,Tommaso

8/10 Udmærket

Festre

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter
Overnattede 1 nat i marts 2024
Svar fra Tommaso den 1. apr. 2024
Cher Hôte,Nous nous réjouissons que votre séjour ait été satisfaisant et que vous ayez apprécié la qualité de nos services et la propreté de votre chambre.Au plaisir de vous accueillir à nouveau,Tommaso

10/10 Fremragende

STEFAN

Forretningsrejsende
Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
Overnattede 1 nat i februar 2024

6/10 Okay

Daniel

Rejste med partner
Synes godt om: Service og personale
Staff was very friendly. The room was not very clean we still had hairs in the shower from previous guests. Breakfast was chaotic. The breakfast buffet left a lot of room for improvement. Cheap bread rolls not from artisanal bakery. Fruit salad was not freshly prepared etc
Overnattede 1 nat i februar 2024
Svar fra Tommaso, Operations Manager den 19. feb. 2024
Dear Daniel,Thank you for taking the time to review your stay.Our entire team sincerely appreciate your kind words. We work hard to deliver an exceptional guest experience and such positive feedback acts as motivation for our team members to continue providing excellent service.We are sorry our usual high standards were not met and this will be addressed with our housekeeping team. We regret that you did not inform us at the time of your concerns so that we may have taken immediate action.We would love to have you return in the future. Kindest regards,Tommaso, Operations Manager

10/10 Fremragende

Helmut

Overnattede 1 nat i februar 2024
Svar fra Pentahotel Liege den 19. mar. 2024
thank you :)

8/10 Udmærket

Verificeret rejsende

Forretningsrejsende
Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
Super
Chambre d’hôtel très propre. Il fait froid dans la chambre. La dame qui nous a accueillis était super agréable.
Overnattede 1 nat i januar 2024
Svar fra Tommaso, Operations Manager den 28. jan. 2024
Cher Hôte,Merci pour ce retour très positif.Nous sommes ravis que vous ayez passé un bon séjour parmi nous.Nous rappelons que notre équipe est à votre disposition pour vous aider sur place, notamment à régler la température de votre chambre.Merci d'avoir mentionné notre accueil.Au plaisir de vous accueillir à nouveau,Tommaso, Operations Manager

6/10 Okay

Verificeret rejsende

Forretningsrejsende
Synes godt om: Rengøring
Synes ikke om: Service og personale
Sadly disappointing
Stayed in Prague Pentahotel and had the most amazing stay, so thought this would be the same, but unfortunately it wasn't. The hotel is o.k., but far from everything, limited menu and room was small, noisy, terrible view of carpark and staff pretty unresponsive. Won't be staying here again unfortunately.
Overnattede 4 nætter i januar 2024
Svar fra Tommaso, Operations Manager den 22. jan. 2024
Dear Guest,Thank you for sharing your experience with us.We're glad to hear that you found our rooms to be clean and appreciate the positive rating on the hotel's condition. Our team strives to maintain high standards of cleanliness and comfort, so it's rewarding to know that these efforts are noticed.We're sorry to hear that some aspects of your stay did not meet your expectations. The noise from the tram works has been a temporary inconvenience for some of our guests, and we understand how this can affect the overall experience. We also acknowledge your comments on the room size and view, and while our rooms offer a variety of views, including the street and parking area, we regret that this aspect did not enhance your stay. As for the menu, we take pride in our Pentalounge's diverse food offerings, and we're always looking to provide a satisfying dining experience. Additionally, the feedback about our staff's responsiveness is concerning, and we assure you that providing attentive service is a top priority for us.Please know that we offer a range of room categories, including our spacious Penta Plus Rooms and Junior Suites, which are designed for a more comfortable stay. We also have an array of amenities, such as our 24/7 fitness center and communal kitchen, which are available for all our guests to enjoy.We hope we may have the pleasure of welcoming you back in the future. Best regards,Tommaso, Operations Manager

8/10 Udmærket

Bas

Rejste med partner
Synes godt om: Rengøring, faciliteter, overnatningsstedets tilstand og faciliteter
Very nice hotel, good bed and clean accomodated. Friendly crew, but they can improve by acting a bit more pro-active. Overall a nice experience!
Overnattede 1 nat i januar 2024
Svar fra Tommaso, Operations Manager den 15. jan. 2024
Dear Bas,Thank you very much for your review.We're delighted to hear that you found our hotel to be very nice with comfortable beds and clean accommodations. Our team prides themselves on delivering friendly service, and it's wonderful to know that stood out to you. We appreciate your feedback on our pro-activity and will look into how we can enhance our guest interactions. Rest assured, our Pentalounge is indeed a cozy spot for guests to unwind, and we're glad you could enjoy it.We very much hope that we may be able to welcome you back in the future. With very best wishes,Tommaso, Operations Manager

8/10 Udmærket

Matteo

Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Honestly, the only "bad" thing that comes to mind is perhaps a few more options for breakfast, though I understand the space was limited. Other than that, I commend the staff first and foremost for their flexibility and kindness.
Overnattede 5 nætter i januar 2024
Svar fra Tommaso, Operations Manager den 8. jan. 2024
Dear Matteo,Thank you for taking the time to share a review.We're thrilled to hear that you appreciated the friendliness and flexibility of our staff; our team strives to provide exceptional service at all times. It's also wonderful to know that the cleanliness of our rooms met your high standards.Regarding the breakfast options, while we do offer a variety of choices such as Continental, Full English/Irish, and Vegan, we understand that you might have been looking for even more variety. We always aim to cater to our guests' preferences and appreciate your feedback on this matter.We hope to have the pleasure of welcoming you back. Best regards,Tommaso, Operations Manager

8/10 Udmærket

Thea

Overnattede 1 nat i december 2023
Svar fra Tommaso, Operations Manager den 8. jan. 2024
Dear Thea,Thank you for taking the time to leave your review.We appreciate that you chose to stay with us and are glad to know your experience was enjoyable.It would be a pleasure to welcome you back. Best wishes,Tommaso, Operations Manager

8/10 Udmærket

annick

Rejste med partner
Synes godt om: Service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
De netheid kan beter. In pentahotel geweest in Praag, netheid was daar veel beter
Overnattede 1 nat i december 2023
Svar fra Tommaso, Operations Manager den 4. jan. 2024
Beste Annick,Bedankt voor uw review.We willen ons ervoor excuseren dat de netheid van ons hotel niet aan uw verwachtingen voldeed. We zullen hier dan ook extra aandacht aan besteden. Hopelijk heeft u verder een fijn verblijf gehad bij ons.Tommaso, Operations Manager

6/10 Okay

Jeff

Overnattede 6 nætter i december 2023
Svar fra Tommaso, Operations Manager den 4. jan. 2024
Dear Jeff,Thank you for taking the time to share your feedback.Unfortunately it seems that we did not meet all of your expectations. Could you please let us know exactly what you found unsatisfactory? We always welcome our guests' feedback and suggestions for improvement.We really look forward to the pleasure of welcoming you back on a future stay. Many thanks,Tommaso, Operations Manager

8/10 Udmærket

Yves, Abu Dhabi

Rejste med familie
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Overnattede 2 nætter i december 2023
Svar fra Tommaso, Operations Manager den 31. dec. 2023
Dear Yves,Thank you for such a positive review.It is rewarding to know that you had such a pleasant experience with us. Thank you for appreciating our team's quality service; this will encourage us to continue with our efforts to deliver an excellent experience to all our guests.We all hope to welcome you back in the future.Best wishes,Tommaso, Operations Manager

8/10 Udmærket

Marcel

Rejste med partner
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Centraal gelegen. Nette kamers. Ontbijt was chaos Veel te weinig tafels en te klein buffet Aan het begin en einde van het buffet staan koffieautomaten en in het midden een tafel Hierdoor is een doorloop niet mogelijk omdat iedereen bij het koffieapparaat staat Kwaliteit producten ontbijt OK
Overnattede 1 nat i december 2023
Svar fra Tommaso, Operations Manager den 31. jan. 2024
Beste Marcel,Bedankt voor uw review en feedback.We zijn verheugd te horen dat u onze centrale ligging en nette kamers op prijs stelt. Onze locatie naast het levendige Carré en verschillende toeristische attracties is inderdaad een van de aspecten waar onze gasten van genieten. Daarnaast zijn we blij dat de kwaliteit van onze ontbijtproducten aan uw verwachtingen heeft voldaan.Het spijt ons te horen dat uw ontbijtervaring niet vlekkeloos was vanwege de drukte en de indeling van het buffet. We nemen uw feedback serieus en zullen kijken hoe we de doorstroming tijdens piekmomenten kunnen verbeteren om dergelijke situaties in de toekomst te voorkomen.Hartelijke groet,Tommaso, Operations Manager

10/10 Fremragende

Shaya

Overnattede 1 nat i december 2023
Svar fra Tommaso, Operations Manager den 30. dec. 2023
Cher Hôte,Merci pour ce retour très positif.Nous sommes ravis que vous ayez passé un agréable séjour parmi nous.Votre satisfaction est notre plus belle récompense.Ce serait un plaisir de vous accueillir à nouveau.Bien à vous.Tommaso, Operations Manager

8/10 Udmærket

Philippe

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
Overnattede 2 nætter i december 2023
Svar fra Tommaso, Operations Manager den 29. dec. 2023
Dear Philippe,Thank you for your kind review of your recent stay at our hotel.It means a lot to know that you appreciated our high standards and comfortable rooms.We would be delighted to welcome you back on another occasion. All the best,Tommaso, Operations Manager

10/10 Fremragende

Tara

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
Overnattede 1 nat i december 2023
Svar fra Tommaso, Operations Manager den 29. dec. 2023
Dear Tara, thank you for taking the time to share your experience at our hotel.It means a lot to know that you appreciated our high standards and comfortable rooms.We look forward to welcoming you back.Best wishes,Tommaso, Operations Manager

6/10 Okay

Tevfik

Rejste i en gruppe
Synes godt om: Rengøring, service og personale
Positiv: - Zentral - Sauber - Gutes Frühstück in stilvoller Atmosphäre Negativ: - Laute Lüftung im Bad, die willkürlich an- und ausgeht - Keine Kleiderschränke im Zimmer - Fernseher kaputt - Heizanlage sehr laut
Overnattede 3 nætter i december 2023
Svar fra Tommaso, Operations Manager den 30. dec. 2023
Dear Tevfik.Thank you for taking the time to share your experience with us.We are glad that you appreciated our location and tasty breakfast.We, however, apologise for the disturbance you experienced. We encourage guests to let us know of any issues on-site, so we can find an immediate solution.It would be a pleasure to have you return on another occasion. All the best,Tommaso, Operations Manager

8/10 Udmærket

Yvonne

Rejste i en gruppe
Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
Great hotel
Great hotel, my only complaint is the awful TV service. Very hard to use
Overnattede 3 nætter i december 2023
Svar fra Tommaso, Operations Manager den 23. dec. 2023
Dear Yvonne,Thank you for taking the time to share your feedback.We are thrilled to hear that you found our hotel to be great and appreciated the cleanliness and comfort of our rooms, which is a testament to our commitment to providing exceptional stays. We also note your remarks regarding the TV service and apologize for any inconvenience this may have caused. Our team strives to ensure all amenities are user-friendly, and it appears we have an opportunity to improve in this aspect.Tommaso, Operations Manager

10/10 Fremragende

Leon

Rejste i en gruppe
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Overnattede 2 nætter i december 2023
Svar fra Tommaso, Operations Manager den 23. dec. 2023
Beste Leon,Bedankt voor uw enthousiaste beoordeling!Het doet ons veel plezier dat u tevreden was met uw verblijf bij ons en dat de netheid van de kamer naar wens was. Daar doen we het voor!Een volgende keer verwelkomen we u graag opnieuw.Met vriendelijke groet,Tommaso, Operations Manager

10/10 Fremragende

Ahmed

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
Marché de Noël Liégeois
Overnattede 2 nætter i december 2023
Svar fra Tommaso, Operations Manager den 20. dec. 2023
Cher Ahmed,Merci pour cet aimable commentaire.Nous sommes enchantés que vous ayez passé un très bon séjour dans notre établissement.Nous espérons avoir le plaisir de vous recevoir pour un séjour toujours de qualité. Sincères salutations,Tommaso, Operations Manager

8/10 Udmærket

Moreau

Synes godt om: Rengøring, overnatningsstedets tilstand og faciliteter, værelsets komfort
Tres bonne literie. Salle de déjeuner trop petite, pas assez de place pour tout le monde. Buffet pas toujours réapprovisionné.
Overnattede 2 nætter i december 2023
Svar fra Tommaso, Operations Manager den 18. dec. 2023
Cher HôteMerci d'avoir pris le temps de nous attribuer cette note.Nous sommes ravis de constater que la qualité de notre literie a contribué à votre confort et à la qualité de votre sommeil. Toutefois, nous regrettons que l'espace déjeuner n'ait pas répondu à vos attentes en termes de taille et de réapprovisionnement du buffet. Soyez assuré que le bien-être de nos hôtes est primordial et vos remarques sont prises en compte afin d'optimiser notre service.Nous espérons avoir le plaisir de vous revoir chez nous. Bien à vous,Tommaso, Operations Manager

10/10 Fremragende

Verificeret rejsende

Forretningsrejsende
Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
Overnattede 1 nat i oktober 2023
Svar fra Tommaso, Operations Manager den 16. dec. 2023
Cher hôte,Merci pour cet aimable commentaire.Nous sommes enchantés que vous ayez passé un très bon séjour dans notre établissement.Au plaisir de vous compter de nouveau parmi nous,Tommaso, Operations Manager

10/10 Fremragende

Frédéric

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
Un super séjour !
L'hôtel est tout confort, plutôt design avec une belle ambiance chaleureuse au niveau du restaurant. Le personnel est vraiment d'une grande gentillesse et attentionné. La chambre était bien, un petit bémol sur le système de chauffage qui fait du bruit. Le petit déjeuner est incroyable et excellent ! Le petit détail qu'on a aimé : Billard et baby foot sont en accès libre gratuits et ça, c'est cool !
Overnattede 1 nat i december 2023
Svar fra Tommaso, Operations Manager den 4. dec. 2023
Cher Frédéric,Merci pour cet avis!Nous sommes ravis que vous ayez apprécié l'ambiance chaleureuse de notre Pentalounge, conçu pour offrir un espace convivial et accueillant à nos visiteurs. Il est également gratifiant de savoir que notre équipe a su vous offrir un service attentionné et de grande qualité, reflétant notre engagement envers l'excellence. Nous sommes également fiers que notre petit déjeuner vous ait laissé une impression mémorable, avec sa variété de choix répondant aux goûts de chacun.Nous prenons note de votre remarque concernant le bruit du système de chauffage et nous vous prions de nous excuser pour ce désagrément. Soyez assuré que nous accordons une grande importance au confort de nos chambres et que ce retour nous est précieux pour améliorer l'expérience de nos futurs clients.Nous sommes contents que les activités comme le billard et le baby-foot aient contribué à rendre votre séjour agréable et ludique.Nous espérons avoir le plaisir de revoir parmi nous.Bien à vous,Tommaso, Operations Manager

10/10 Fremragende

Marianne

Rejste i en gruppe
Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter
Prettige ontvangst. Prima schone grote kamer met badkamer. Op loopafstand (10 min) van het operagebouw voor een voorstelling ‘s avonds. Ontbijt uitstekend.
Overnattede 1 nat i november 2023
Svar fra Tommaso, Operations Manager den 2. dec. 2023
Dear Marianne,Thank you for this positive review.It is rewarding to know that you had such a pleasant experience with us and we are pleased that you received friendly and professional service from our team.We are also delighted that you were able to take advantage of our tasty breakfast and that our spacious rooms and the high standards we set ourselves met your expectations.We hope to have the pleasure of welcoming you back in the future. Warm regards,Tommaso, Operations Manager

6/10 Okay

Pascal

Synes godt om: Service og personale, overnatningsstedets tilstand og faciliteter
Overnattede 1 nat i november 2023
Svar fra Tommaso, Operations Manager den 29. nov. 2023
Cher Pascal,Nous vous remercions d'avoir pris le temps de rédiger ce commentaire.Nous sommes désolés que les prestations durant votre séjour n'aient pas été à la hauteur de vos attentes.Votre satisfaction reste notre objectif premier. N'hésitez pas à nous faire part durant votre séjour de vos remarques afin que nous puissions intervenir au plus vite et au mieux.Au plaisir de vous revoir parmi nous pour un séjour en parfaite adéquation avec vos attentes,Tommaso, Operations Manager

8/10 Udmærket

benchimol

Overnattede 4 nætter i november 2023

8/10 Udmærket

Jack

Synes godt om: Rengøring
Synes ikke om: Service og personale
Personeel kijkt en oogt of ze er geen zin in hebben om te werken. Uitstalling en beleving van je vak moet je laten zien. Niet gezien daar!
Overnattede 2 nætter i november 2023
Svar fra Erika den 20. nov. 2023
Beste Jack,Bedankt dat u de tijd genomen heeft om ons te beoordelen.Wat leuk dat u al meermaals bij ons bent verbleven.Het kan altijd gebeuren dat wanneer het wat drukker is, de zaken iets minder vlot verlopen, maar we doen steeds ons uiterste best om onze gasten de beste service te garanderen en steeds klaar te staan om hen te helpen indien nodig. We hopen dat u geen ongemakken ervaren heeft en een aangenaam verblijf achter de rug heeft!Met vriendelijke groet,Erika

10/10 Fremragende

Judith

Rejste med partner
Staff very accommodating. Clean room and comfortable bed!
Overnattede 2 nætter i november 2023
Svar fra Tommaso, Operations Manager den 16. nov. 2023
Dear Judith,Thank you for taking the time to review your stay.We are delighted that you enjoyed your stay with us.We understand how important an excellent night’s rest is for our guests and are pleased we were able to meet your expectations.We look forward to welcoming you back on future visits. Kindest regards,Tommaso, Operations Manager

10/10 Fremragende

Eva

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
Rummet var stort och modernt " lite funky" . Trevlig personal, maten i restaurangen ok. Svårt att bedömma staden nu då dom gräver för spårvagnar, blev lite bökigt.
Overnattede 1 nat i november 2023
Svar fra Tommaso, Operations Manager den 20. nov. 2023
Kära Eva, tack för att ni lämnade en recension av er vistelse.Vi är glada att höra att rummet uppfyllde era förväntningar med dess storlek och moderna design. Det är även fantastiskt att höra att ni uppskattade vår personal och maten i restaurangen. Vi förstår att de pågående arbetena i staden kan påverka upplevelsen, men vi hoppas att ni har förståelse för att det inte är något vi kan kontrollera.Med vänliga hälsningar,Tommaso, Operations Manager

8/10 Udmærket

Anne

Overnattede 1 nat i november 2023

10/10 Fremragende

Anne-Berit

Overnattede 1 nat i oktober 2023
Svar fra Tommaso, Operations Manager den 2. nov. 2023
Dear Berit,Thank you for taking the time to leave your review.We appreciate that you chose to stay with us and are glad to know your experience was enjoyable.We hope that you will visit us again in the future. Kind regards,Tommaso, Operations Manager

10/10 Fremragende

isabelle

Rejste med partner
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Nous avons passer un bon séjour, Tous est a proximité.
Overnattede 2 nætter i oktober 2023
Svar fra Tommaso, Operations Manager den 30. okt. 2023
Chère Isabelle,Merci pour votre charmant commentaire.Nous sommes ravis de lire que vous avez passé un bon séjour et que vous avez apprécié la proximité de notre établissement avec les attractions locales.Nous tenons à vous remercier pour vos commentaires positifs concernant la propreté de la chambre, l'état de l'hôtel, le service et les équipements de la chambre. Votre satisfaction est notre priorité et nous sommes heureux de constater que nous avons répondu à vos attentes.Au plaisir de vous revoir prochainement parmi nous.Tommaso, Operations Manager

8/10 Udmærket

Annick

Overnattede 1 nat i oktober 2023
Svar fra Tommaso, Operations Manager den 30. okt. 2023
Beste Annick,Hartelijk dank voor deze mooie beoordeling.Het verheugt ons dat u een fijn verblijf heeft gehad in ons hotel.Een volgende keer staan we met plezier weer voor u klaar.Tommaso, Operations Manager