Alle de viste anmeldelser er indsendt af rigtige gæster. Kun rejsende, som har booket et ophold hos os, kan indsende en anmeldelse. Vi verificerer anmeldelser i henhold til vores retningslinjer og offentliggør alle anmeldelser, hvad enten de er positive eller negative.Flere oplysningerÅbner i et nyt vindue
Bedømmelse på 10 − Fremragende. 327 af i alt 1003 anmeldelser" "
10 - Fremragende
327
Bedømmelse på 8 − Udmærket. 377 af i alt 1003 anmeldelser" "
8 - Udmærket
377
Bedømmelse på 6 − Okay. 166 af i alt 1003 anmeldelser" "
6 - Okay
166
Bedømmelse på 4 − Dårligt. 81 af i alt 1003 anmeldelser" "
4 - Dårligt
81
Bedømmelse på 2 − Forfærdeligt. 52 af i alt 1003 anmeldelser" "
2 - Forfærdeligt
52
8,2/10
Rengøring
8,4/10
Service og personale
7,6/10
Faciliteter
7,2/10
Overnatningsstedets tilstand og faciliteter
7,6/10
Miljøvenligt
Anmeldelser
8/10 Udmærket
søren anker
Rejste i en gruppe
30. sep. 2021
Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
Dejligt ophold
perfekt centralt, i gåafstand til alt. Rent, pænt, alt fungerede. Ville aldrig tøve med at bo her igen ...
søren anker
Overnattede 2 nætter i september 2021
8/10 Udmærket
Richard, Vestjylland
9. aug. 2019
Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
Fornuftig hotel til prisen
Udemærket hotel, uden at være prangende.
Morgenmaden var god, med alt hvad der skal være til en "English Breakfast".
Deres parkering var lige til den dyre side, men må man nok desværre bare forvente i så stor en by.
Richard
Overnattede 1 nat i juni 2019
8/10 Udmærket
Verificeret rejsende
13. aug. 2018
Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
Verificeret rejsende
Overnattede 1 nat i august 2018
Svar fra The Met Hotel den 14. aug. 2018
Thank you very much for your feedback .
We look forward to welcome you back to the hotel
10/10 Fremragende
Jens
3. jul. 2018
Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
Et godt ophold
Ganske god service, på udmærket hotel. Er meget tilfreds.
Jens
Overnattede 4 nætter i juni 2018
10/10 Fremragende
KB
3. apr. 2018
Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
very nice hotel
Very nice hotel in perfect location. Next to the train sttion, but on a quiet street
KB
Svar fra Reservations den 14. maj 2018
Thank you for your feedback, it's greatly appreciated.
10/10 Fremragende
Camilla, Jyllinge
24. maj 2015
Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
Perfekt til shopping
Dejligt hotel. Ligger lige i byen. 2 minutters gang til Trinity shopping center :) 5 min til biografen the light.
Camilla
10/10 Fremragende
Kathryn, London
Rejste med partner
7. maj 2024
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Lovely hotel. Great city centre location. Friendly staff
Kathryn
Overnattede 1 nat i maj 2024
Svar fra Stephanie den 7. maj 2024
Dear Kathryn,Thank you so much for taking the time to share your positive experience with us. We are thrilled to hear that you enjoyed your stay at The Met Hotel. Our team takes great pride in providing exceptional service, and it is truly rewarding to know that we met your expectations. We look forward to welcoming you back on your next visit. Best regards, Stephanie PuGuest Service Manager
4/10 Dårligt
Naoko
Forretningsrejsende
1. maj 2024
Synes godt om: Service og personale
Synes ikke om: Rengøring, faciliteter, overnatningsstedets tilstand og faciliteter
The room looked pretty old and not that clean. Also the TV remote didn't work. But the breakfast was decently nice! Also the area was very nice and safe that I could walk around the street by myself.
Naoko
Overnattede 3 nætter i april 2024
Svar fra Stephanie den 1. maj 2024
Dear Naoko, Thank you for taking the time to share your feedback about the recent stay with us. We truly appreciate your valuable comments and insights. We are glad to see you found our breakfast delicious and hotel's area safe. We are also sorry to hear that some parts of experience did not meet your expectations, especially about room's condition and cleanliness, and we sincerely apologise for any inconvenience you may have encountered. Your concerns have been shared to housekeeping and maintenance departments for further review. We look forward to the opportunity to welcome you back in the future. Thank you once again for choosing The Met Hotel and sharing your thoughts with us. Best regards, Stephanie PuGuest Service Manager
4/10 Dårligt
Senga
24. apr. 2024
Synes godt om: Rengøring, service og personale
Senga
Overnattede 1 nat i april 2024
Svar fra Stephanie den 25. apr. 2024
Dear Senga, We sincerely apologize for any inconveniences you experienced during your stay with us, and we appreciate your honest feedback. We take your concerns seriously and will address them promptly to ensure a better experience for future guests. lease be assured that your feedback will be shared with our team, and we will take appropriate measures to address the issues you mentioned. We apologize for falling short of your expectations and hope to have the opportunity to regain your trust in the future.Best regards, Stephanie Pu Guest Service Manager
8/10 Udmærket
Tracey
14. apr. 2024
Synes godt om: Rengøring, service og personale
Tracey
Overnattede 1 nat i april 2024
Svar fra Stephanie den 16. apr. 2024
Dear Tracey, Thank you for taking the time to share your feedback about the recent stay with us. We truly appreciate your valuable comments and insights. We look forward to the opportunity to welcome you back in the future. Thank you once again for choosing The Met Hotel and sharing your thoughts with us. Best regards, Stephanie PuGuest Service Manager
8/10 Udmærket
Matthew
Rejste i en gruppe
11. apr. 2024
Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter
Very nice hotel with everything you might want. It was a bit dated in the room but for the price it was great. Would happily stay again
Matthew
Overnattede 1 nat i marts 2024
Svar fra Stephanie den 12. apr. 2024
Dear Matthew, We are thrilled to receive your positive feedback about your recent stay at our hotel. It brings us joy to know that you had a wonderful experience, and we appreciate you taking the time to share your kind words. Your encouraging comments motivate us to continue providing excellent service. Thank you for choosing our hotel, and we look forward to welcoming you back in the future!Kind RegardsStephanie PuGuest Service Manager
8/10 Udmærket
Brian
8. apr. 2024
Synes godt om: Service og personale
Brian
Overnattede 2 nætter i april 2024
Svar fra Stephanie den 12. apr. 2024
Dear Brian, Thank you so much for taking the time to share your positive experience with us. We look forward to welcoming you back on your next visit. Best regards, Stephanie PuGuest Service Manager
8/10 Udmærket
Paul, Blackburn
Rejste med partner
7. apr. 2024
Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter
Well positioned period hotel. Ideal for the city centre.
Paul
Overnattede 1 nat i april 2024
Svar fra Stephanie den 8. apr. 2024
Dear Paul,Thank you for taking the time to share your feedback about the recent stay with us. We truly appreciate your valuable comments and insights. We are glad to see you enjoyed hotel's convenient location. We look forward to the opportunity to welcome you back in the future. Thank you once again for choosing The Met Hotel and sharing your thoughts with us. Best regards, Stephanie PuGuest Service Manager
6/10 Okay
Hakim
Rejste med familie, Forretningsrejsende
5. apr. 2024
Synes godt om: Service og personale, faciliteter
Historic building
Hakim
Overnattede 1 nat i april 2024
Svar fra Stephanie den 5. apr. 2024
Dear Hakim, Thank you for taking the time to share your feedback about the recent stay with us. We truly appreciate your valuable comments and insights. We look forward to the opportunity to welcome you back in the future. Thank you once again for choosing The Met Hotel and sharing your thoughts with us. Best regards, Stepphanie Pu, Guest Service Manager
10/10 Fremragende
Kyle
24. mar. 2024
Kyle
Overnattede 1 nat i marts 2024
Svar fra Stephanie den 14. apr. 2024
Dear Kyle, Thank you so much for taking the time to share your positive experience with us! We are thrilled to hear that you enjoyed your stay at The Met Hotel. We look forward to welcoming you back on your next visit. Kind RegardsStephanie Pu Guest Service Manager
6/10 Okay
Joanne
24. mar. 2024
Synes godt om: Rengøring
Joanne
Overnattede 1 nat i marts 2024
Svar fra Stephanie den 25. mar. 2024
Dear Joanne, We appreciate you dedicating time to provide feedback on your recent stay. Your insights are genuinely valued, and we thank you for sharing your thoughts. Your choice of The Met Hotel is highly appreciated, and we are committed to making your next stay a more satisfying experience. Thank you once again for sharing your feedback with us.Best regards, Stephanie Pu Guest Service Manager
10/10 Fremragende
Rachel
24. mar. 2024
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Its quite noticably noisy from floor above when movement. But worst thing is scaffolding covering the building so i couldnt find it!!
Rachel
Overnattede 1 nat i marts 2024
Svar fra Stephanie den 24. mar. 2024
Dear Rachel,Thank you for taking the time to share your feedback about the recent stay with us. We truly appreciate your valuable comments and insights. We are sorry to hear that your experience was disturbed by noises and scaffolding, and we sincerely apologise for any inconvenience you may have encountered. We look forward to the opportunity to welcome you back in the future. Thank you once again for choosing The Met Hotel and sharing your thoughts with us. Best regards, Stephanie PuGuest Service Manager
8/10 Udmærket
Rune
18. mar. 2024
Synes godt om: Overnatningsstedets tilstand og faciliteter
Rune
Overnattede 4 nætter i marts 2024
Svar fra Stephanie den 24. mar. 2024
Dear Rune, Thank you so much for taking the time to share your positive experience with us! We are thrilled to hear that you enjoyed your stay at The Met Hotel. We look forward to welcoming you back on your next visit. Best regards, Stephanie PuGuest Service Manager
8/10 Udmærket
Justine
Rejste med partner
3. mar. 2024
Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter
We were able to check in early and reception staff were friendly and helpful
Justine
Overnattede 1 nat i marts 2024
Svar fra Stephanie den 4. mar. 2024
Dear Justine, Thank you so much for taking the time to share your positive experience with us! We are thrilled to hear that you enjoyed your stay at The Met Hotel and services. Our team takes great pride in providing exceptional service, and it is truly rewarding to know that we met your expectations. We look forward to welcoming you back on your next visit. Best regards,Stephanie Pu Guest Service Manager
10/10 Fremragende
Jordan
29. feb. 2024
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Conveniently situated hotel in the centre of Leeds in a glamorous older building full of character and charm. The staff thoughtfully switched my room to one on a higher floor due to a function as I was leaving early in the morning to catch a flight, and also offered me coffee in the morning due to a pre-breakfast departure.
Would definitely recommend to anyone looking for a characterful and affordable hotel with polite and considerate staff, my only regret was being unable to make use of the room for the whole night! Hotel is also conveniently located directly behind airport bus stop.
Jordan
Overnattede 1 nat i februar 2024
Svar fra Stephanie den 2. mar. 2024
Dear Jordan, We greatly appreciate you sharing your delightful experience with us! It brings us immense joy to learn that your time at The Met Hotel was enjoyable. The dedicated efforts of our team to deliver exceptional service are fuelled by moments like these, where we exceed your expectations. Anticipating your return, we eagerly await the opportunity to welcome you back on your next visit. Thank you for choosing The Met Hotel!Best regards, Stephanie Pu,Guest Service Manager
4/10 Dårligt
David
Rejste med familie
27. feb. 2024
Synes ikke om: Service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
The hotel was having extensive work being done the hotel was wrapped in scaffolding
The hotel tried to put myself and my wife in separate single rooms although we had book a twin bedroom and told us their were no other rooms available
We did however end up in a double bedroom after complaining (just not good enough)
No discount offer for poor standards and service
David
Overnattede 1 nat i februar 2024
Svar fra Stephanie den 28. feb. 2024
Dear David, We sincerely apologize for any inconveniences you experienced during your stay with us, and we appreciate your honest feedback. We take your concerns seriously and will address them promptly to ensure a better experience for future guests. We value your input as it helps us identify areas for improvement. Please be assured that your feedback had been shared with our team, and we will take appropriate measures to address the issues you mentioned. We have also messaged you via the platform for further information provided. We look forward for your response. We once again apologize for falling short of your expectations and hope to have the opportunity to regain your trust in the future.Best regards, Stephanie Pu, Guest Service Manager
8/10 Udmærket
Mick
26. feb. 2024
Synes godt om: Rengøring, service og personale, værelsets komfort
The hotel was been renovated ,The room we stayed in was in need of decorating there were signs that there had been issues of damp on the walls.
Mick
Overnattede 1 nat i februar 2024
Svar fra Stephanie den 26. feb. 2024
Dear Mick, We appreciate you dedicating time to provide feedback on your recent stay. Your insights are genuinely valued, and we thank you for sharing your thoughts. We apologize that your experience didn't align with your expectations, and any inconvenience caused is sincerely regretted. Rest assured, your concerns about wallpaper have been communicated to our housekeeping and maintenance teams for thorough evaluation and improvement.Despite this, we hope for another chance to welcome you back in the future. Your choice of The Met Hotel is highly appreciated, and we are committed to making your next stay a more satisfying experience. Thank you once again for sharing your feedback with us.Best regards, Stephanie Pu, Guest Service Manager
2/10 Forfærdeligt
Otto
Forretningsrejsende
20. feb. 2024
Synes ikke om: Overnatningsstedets tilstand og faciliteter, værelsets komfort
Otto
Overnattede 1 nat i februar 2024
Svar fra Stephanie den 21. feb. 2024
Dear Otto,We sincerely apologize for any inconveniences you experienced during your stay with us, and we appreciate your honest feedback. Please be assured that your feedback will be shared with our team, and we will take appropriate measures to address the issues you mentioned. We apologize for falling short of your expectations and hope to have the opportunity to regain your trust in the future.Best regards, Stephanie PuGuest Service Manager
6/10 Okay
Samuel
Forretningsrejsende
18. feb. 2024
Synes ikke om: Rengøring, overnatningsstedets tilstand og faciliteter, værelsets komfort
Samuel
Overnattede 1 nat i februar 2024
Svar fra Stephanie den 20. feb. 2024
Dear Samuel, Thank you for taking the time to share your feedback about the recent stay with us. We truly appreciate your valuable comments and insights. We look forward to the opportunity to welcome you back in the future. Thank you once again for choosing The Met Hotel and sharing your thoughts with us. Best regards, Stephanie PuGuest Service Manager
10/10 Fremragende
Mrs Kay
Rejste med partner
18. feb. 2024
It’s in a great position for the railway 2 min walk and the centre 5 min walk great
Mrs Kay
Overnattede 1 nat i februar 2024
Svar fra Stephanie den 19. feb. 2024
Dear Mrs. Kay, Thank you for taking the time to share your feedback about the recent stay with us. We truly appreciate your valuable comments and insights. We look forward to the opportunity to welcome you back in the future. Thank you once again for choosing The Met Hotel and sharing your thoughts with us. Best regards, Stephanie PuGuest Service Manager
10/10 Fremragende
Carrie-ann
17. feb. 2024
Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter
Carrie-ann
Overnattede 1 nat i februar 2024
Svar fra Stephanie den 19. feb. 2024
Dear Carrie-ann, We appreciate you dedicating time to provide feedback on your recent stay. Your insights are genuinely valued, and we thank you for sharing your thoughts. We look forward to the opportunity to welcome you back in the future. Thank you once again for choosing The Met Hotel and sharing your thoughts with us. Best regards, Stephanie PuGuest Service Manager
6/10 Okay
Jessica
Rejste med familie
15. feb. 2024
Synes godt om: Rengøring, service og personale, faciliteter
Bathroom very tired. Plug in sink wouldn’t pull up to allow water to drain away. Ended up removing plug
Jessica
Overnattede 1 nat i februar 2024
Svar fra Stephanie den 15. feb. 2024
Dear Jessica,Thank you for taking the time to share your feedback about the recent stay with us. We truly appreciate your valuable comments and insights. We are sorry to hear that your experience did not meet your expectations, and we sincerely apologise for any inconvenience you may have encountered. Your concerns have been shared to maintenance for further review. We look forward to the opportunity to welcome you back in the future. Thank you once again for choosing The Met Hotel and sharing your thoughts with us. Best regards,Yulin Pu Guest Service Manager
8/10 Udmærket
Robin
14. feb. 2024
Synes godt om: Rengøring, service og personale, værelsets komfort
Great location, close to the train station, and the city Centre. Had an issue with the room, but was handled very professionally.
Robin
Overnattede 4 nætter i februar 2024
Svar fra Stephanie den 15. feb. 2024
Dear Robin, We are thrilled to receive your positive feedback about your recent stay at our hotel! It brings us immense joy to know that you had a wonderful experience, and we are happy to see issues were rectified promptly by the team. Our team works hard to create a memorable and comfortable environment for our guests, and it's rewarding to see our efforts reflected in your satisfaction. Your encouraging comments motivate us to continue providing excellent service. Thank you for choosing our hotel, and we look forward to welcoming you back in the future!Best regards, Stephanie Pu, Guest Service Manager
10/10 Fremragende
Alan
Forretningsrejsende
7. feb. 2024
Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
Alan
Overnattede 1 nat i februar 2024
Svar fra Stephanie den 8. feb. 2024
Dear Alan, We greatly appreciate you sharing your delightful experience with us! It brings us immense joy to learn that your time at The Met Hotel was enjoyable. Anticipating your return, we eagerly await the opportunity to welcome you back on your next visit. Thank you for choosing The Met Hotel.Best regards, Stephanie PuGuest Service Manager
10/10 Fremragende
John
Rejste i en gruppe
4. feb. 2024
Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
Shame about the scaffolding but it didn't detract from the stay.
John
Overnattede 1 nat i februar 2024
Svar fra Stephanie den 6. feb. 2024
Dear John We greatly appreciate you sharing your delightful experience with us! It brings us immense joy to learn that your time at The Met Hotel was enjoyable. The dedicated efforts of our team to deliver exceptional service are fuelled by moments like these, where we exceed your expectations. Anticipating your return, we eagerly await the opportunity to welcome you back on your next visit. Thank you for choosing The Met Hotel!Best regards, Stephanie PuGuest Service Manager
8/10 Udmærket
Graham
Forretningsrejsende
3. feb. 2024
Synes godt om: Rengøring, service og personale
Synes ikke om: Overnatningsstedets tilstand og faciliteter
First time at Met Leeds.
Walk into the hotel and looks very lavish and modern. I had a comfort room as only there 2 nights. Was pretty clean and tidy, but Very dated, crack in bathroom sink, big chip in shower, marks all over the door frames and skirting and the bed, was not comfortable at all, far to hard. The breakfast was fantastic, great variety and really nice food. Unsure if I would stay again, it would only be the lower price that might sway me, but unsure.
Graham
Overnattede 2 nætter i februar 2024
Svar fra Stephanie den 6. feb. 2024
Dear Graham We appreciate you dedicating time to provide feedback on your recent stay. Your insights are genuinely valued, and we thank you for sharing your thoughts. We are happy to see you enjoyed breakfast. We also apologize that your experience didn't align with your expectations, and any inconvenience caused is sincerely regretted. Rest assured, your concerns have been communicated to our housekeeping and maintenance teams for thorough evaluation and improvement.Despite this, we hope for another chance to welcome you back in the future. Your choice of The Met Hotel is highly appreciated, and we are committed to making your next stay a more satisfying experience. Thank you once again for sharing your feedback with us.Kind RegardsStephanie Pu Guest Service Manager
10/10 Fremragende
Paul
Rejste i en gruppe
3. feb. 2024
Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
The Met in Leeds
Great location Amazing hotel. Good breakfast included and had it for a great price. Staff were really friendly and helpful too. Can’t fault it.
Paul
Overnattede 1 nat i februar 2024
Svar fra Stephanie den 3. feb. 2024
Dear Paul,We greatly appreciate you sharing your delightful experience with us! It brings us immense joy to learn that your time at The Met Hotel was enjoyable. The dedicated efforts of our team to deliver exceptional service are fuelled by moments like these, where we exceed your expectations. Anticipating your return, we eagerly await the opportunity to welcome you back on your next visit. Thank you for choosing The Met Hotel!Best regards, Stephanie Pu Guest Service Manager
10/10 Fremragende
Colin
1. feb. 2024
Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
Greatcstay
Very warm and comfy room. Good breakfast and staff very helpful. Our room had a broken card reader for the electrics, and we were moved to a new room in under 5 minutes
Colin
Overnattede 2 nætter i januar 2024
Svar fra Stephanie den 2. feb. 2024
Dear Colin Thank you so much for taking the time to share your positive experience with us! We are thrilled to hear that you enjoyed your stay at The Met Hotel. Our team takes great pride in providing exceptional service, and it is truly rewarding to know that we met your expectations. We look forward to welcoming you back on your next visit. Best regards, Stephanie Pu Guest Service Manager
6/10 Okay
Verificeret rejsende
Forretningsrejsende
1. feb. 2024
Synes godt om: Service og personale
Nice lobby; not so nice rooms.
Verificeret rejsende
Overnattede 2 nætter i januar 2024
Svar fra Stephanie den 1. feb. 2024
Dear Guest, Thank you for taking the time to share your feedback about the recent stay with us. We truly appreciate your valuable comments and insights. We are sorry to hear that your experience did not meet your expectations, and we sincerely apologise for any inconvenience you may have encountered. We also wanted to inform you that our hotel is committed to continuous improvement, and we are excited to share that a refurbishment is planned for later this year. This initiative aims to enhance our facilities and overall guest experience. We appreciate your understanding and patience as we work towards creating an even more comfortable and enjoyable environment for our valued guests. Thank you for your feedback, and we look forward to welcoming you back after the completion of our refurbishment.Best Regards Stephanie PuGuest Service Manager
4/10 Dårligt
Jo
Forretningsrejsende
31. jan. 2024
Synes ikke om: Rengøring, overnatningsstedets tilstand og faciliteter, værelsets komfort
Jo
Overnattede 2 nætter i januar 2024
Svar fra Stephanie den 31. jan. 2024
Dear Jo, Thank you for taking the time to share your feedback about the recent stay with us. We truly appreciate your valuable comments and insights. We are sorry to hear that your experience did not meet your expectations, and we sincerely apologise for any inconvenience you may have encountered. Your concerns have been shared to housekeeping and maintenance departments with pictures provided for further review. We also wanted to inform you that our hotel is committed to continuous improvement, and we are excited to share that a refurbishment is planned for later this year. We appreciate your understanding and patience as we work towards creating an even more comfortable and enjoyable environment for our valued guests. Thank you for your feedback, and we look forward to welcoming you back after the completion of our refurbishment.Kind Regards, Stephanie Pu Guest Service Manager
10/10 Fremragende
Stuart
28. jan. 2024
Stuart
Overnattede 1 nat i januar 2024
Svar fra Stephanie den 24. mar. 2024
Dear Stuart, We greatly appreciate you sharing your delightful experience with us! It brings us immense joy to learn that your time at The Met Hotel was enjoyable. Anticipating your return, we eagerly await the opportunity to welcome you back on your next visit. Thank you for choosing The Met Hotel!Kind Regards Stephanie PuGuest Service Manager
2/10 Forfærdeligt
Stephen
Forretningsrejsende
27. jan. 2024
Synes ikke om: Service og personale
Early unexpected start
Arrived to check into the hotel at 6.30pm therefore not at a time you would expect to be busy. Took over 20mins to check in. 2 people at reception dealing with the person in front. When I finally made it to my room it was chean and tidy and given the time obviously dark outside. Quick shower, into a tux and out the door. 7.30 am the banging on the scaffolding outside my window started. This wouldn't have been ideal if I had been warned about the early morning wake up call on check in. However I was not told there work was taking place outside my room.
Disappointing experience in general.
Stephen
Overnattede 1 nat i januar 2024
Svar fra Stephanie den 27. jan. 2024
Dear Stephen,Thank you for taking the time to share your feedback about the recent stay with us. We truly appreciate your valuable comments and insights. We are sorry to hear that your experience did not meet your expectations, and we sincerely apologise for any inconvenience you may have encountered, especially about the noises. We have addressed your feedback about scaffolding to management for further review a building work should start after 8am and thank you for letting us aware. We look forward to the opportunity to welcome you back in the future. Thank you once again for choosing The Met Hotel and sharing your thoughts with us. Best regards,Stephanie PuGuest Service Manager
6/10 Okay
Matt
Forretningsrejsende
24. jan. 2024
Synes godt om: Rengøring, service og personale
Good location but tired rooms
Hotel is in a good location but is an older hotel with creaky floors and old room fixtures.
Only there for one night but the room was so hot and ended up having to leave the window open all night. Although old and tired fittings the bed itself was comfortable but would suggest there are much nicer hotels in Leeds for the same price.
Matt
Overnattede 1 nat i januar 2024
Svar fra Stephanie den 25. jan. 2024
Dear Matt,Thank you for taking the time to share your feedback about the recent stay with us. We truly appreciate your valuable comments and insights. We are sorry to hear that your experience did not meet your expectations, and we sincerely apologise for any inconvenience you may have encountered. Your concerns have been shared to management for further review. We also wanted to inform you that our hotel is committed to continuous improvement, and we are excited to share that a refurbishment is planned for later this year. Thank you for your feedback, and we look forward to welcoming you back after the completion of our refurbishment.Best regards, Stephanie PuGuest Service Manager
10/10 Fremragende
DEBRA
22. jan. 2024
DEBRA
Overnattede 1 nat i januar 2024
Svar fra Stephanie den 24. jan. 2024
Dear Debra, Thank you for taking the time to share your feedback about the recent stay with us. We truly appreciate your valuable comments and insights. We look forward to welcoming you back on your next visit. Best regards, Stephanie Pu, Guest Service Manager
8/10 Udmærket
Peter
20. jan. 2024
Synes godt om: Rengøring, service og personale, værelsets komfort
great stay staff cant do enough for you
stayed at the met for the third time staff are amazing and go out of there way to help . order room service at 3 am 15 min later it was there ,
bar 2am service was fast . chrck in was smooth and easy.
we were on the 5th floor this floor isnt to the standard of the ret of the hotel as it is under referb still very nice but not as good as first flooor ,
over all as always great stay and will be back in the comming weeks .
Peter
Overnattede 1 nat i januar 2024
Svar fra Stephanie den 20. jan. 2024
Dear Peter,Thank you for taking the time to share your feedback about the recent stay with us. We truly appreciate your valuable comments and insights. We look forward to the opportunity to welcome you back in the future. Thank you once again for choosing The Met Hotel and sharing your thoughts with us. Best regards, Stephanie PuGuest Service Manager
10/10 Fremragende
Neil
Rejste med familie
19. jan. 2024
Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
Weekend in leeds
Neil
Overnattede 2 nætter i januar 2024
Svar fra Stephanie den 20. jan. 2024
Dear Neil, Thank you for taking the time to share your feedback about the recent stay with us. We truly appreciate your valuable comments and insights. Best Regards, Stephanie Pu Guest Service Manager
8/10 Udmærket
Sean
Forretningsrejsende
18. jan. 2024
Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
Met hotel
Really nice hotel with a great location
Sean
Overnattede 1 nat i januar 2024
Svar fra Stephanie den 19. jan. 2024
Dear Sean, Thank you so much for taking the time to share your positive experience with us! We look forward to welcoming you back on your next visit. Best regards, Stephanie Pu Service Manager
8/10 Udmærket
Jane
18. jan. 2024
Synes godt om: Rengøring, service og personale
Jane
Overnattede 1 nat i januar 2024
Svar fra Stephanie den 19. jan. 2024
Dear Jane, Thank you so much for taking the time to share your positive experience with us! We look forward to welcoming you back on your next visit. Best regards, Stephanie Pu Guest Service Manager
2/10 Forfærdeligt
Emily
Forretningsrejsende
15. jan. 2024
No signal poor internet
Ive been working in leeds from this hotel and have only just discovered co workers have been trying to contact me via phone calls to my mobile and the calls werent coming through. Im with EE a very reliable network and i have the latest samsung. Very disappointing. Ive lost time and money over the lack of signal
Emily
Overnattede 1 nat i januar 2024
Svar fra Stephanie den 16. jan. 2024
Dear Emily, Thank you for taking the time to share your feedback about the recent stay with us. We truly appreciate your valuable comments and insights. We are sorry to hear that your experience did not meet your expectations, and we sincerely apologise for any inconvenience you may have encountered. Your concerns have been shared to management for further review. We look forward to the opportunity to welcome you back in the future. Thank you once again for choosing The Met Hotel and sharing your thoughts with us. Best regards, Stephanie Pu, Guest Service Manager
8/10 Udmærket
Verificeret rejsende
Forretningsrejsende
12. jan. 2024
Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
Great hotel
I enjoyed my stay here. The location was great - only a couple of minutes from the train station. I was upgraded into a King room which was very comfortable and had everything I needed. There was lots of little touches that made the room great to stay in. Staff were lovely and very professional. Some of the room could do with a little updating to improve the condition, but overall the room was exactly what I needed and I have booked to stay here again on my next work trip to Leeds.
Verificeret rejsende
Overnattede 1 nat i januar 2024
Svar fra Stephanie den 13. jan. 2024
Dear guest, Thank you so much for taking the time to share your positive experience with us! We are thrilled to hear that you enjoyed your stay at The Met Hotel. Our team takes great pride in providing exceptional service, and it is truly rewarding to know that we met your expectations. We look forward to welcoming you back on your next visit. Best regards, Stephanie Pu Guest Service Manager
10/10 Fremragende
Verificeret rejsende
Forretningsrejsende
12. jan. 2024
Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
Lovely hotel
Lovely hotel, very convenient and comfortable. Great toiletries in the bathroom, made it fell very luxurious.
Verificeret rejsende
Overnattede 2 nætter i januar 2024
Svar fra Stephanie den 13. jan. 2024
Dear guest, Thank you so much for taking the time to share your positive experience with us! We are thrilled to hear that you enjoyed your stay at The Met Hotel. Our team takes great pride in providing exceptional service, and it is truly rewarding to know that we met your expectations. We look forward to welcoming you back on your next visit. Best regards, Stephanie Pu Guest Service Manager
10/10 Fremragende
Zoe
11. jan. 2024
Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
Zoe
Overnattede 1 nat i oktober 2023
Svar fra Stephanie den 13. jan. 2024
Dear Zoe,Thank you for taking the time to share your feedback about the recent stay with us. We truly appreciate your valuable comments and insights. Best Regards, Stephanie Pu Guest Service Manager
6/10 Okay
a
Forretningsrejsende
10. jan. 2024
Synes ikke om: Overnatningsstedets tilstand og faciliteter, værelsets komfort
Poky met hotel
Room or I should say micro room bathroom only 800 mm wide so shower tiny to get to the toilet you need to be flexible .
Bed ok and room clean however carpet has see better days maybe 20 years past .tv didn’t work .huge gap under door so light is seen all night however room was £100 a night should I expect more
a
Overnattede 1 nat i januar 2024
Svar fra Stephanie den 13. jan. 2024
Dear guest, Thank you for taking the time to share your feedback about the recent stay with us. We truly appreciate your valuable comments and insights. We are sorry to hear that your experience did not meet your expectations, and we sincerely apologise for any inconvenience you may have encountered. Your concerns have been shared to housekeeping and maintenance departments for further review. We look forward to the opportunity to welcome you back in the future. Thank you once again for choosing The Met Hotel and sharing your thoughts with us. Best regards, Stephanie Pu Guest Service Manager
10/10 Fremragende
Verificeret rejsende
7. jan. 2024
Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
Verificeret rejsende
Overnattede 1 nat i januar 2024
Svar fra Stephanie den 8. jan. 2024
Dear Guest, Thank you so much for taking the time to share your positive experience with us! We are thrilled to hear that you enjoyed your stay at The Met Hotel. Our team takes great pride in providing exceptional service, and it is truly rewarding to know that we met your expectations. We look forward to welcoming you back on your next visit.Best regards, Stephanie, Guest Service Manager
10/10 Fremragende
Elizabeth
6. jan. 2024
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Lovely hotel stayed one night using their on sight parking . On arrival we parked the car and checked in . There was a £20 charge for parking which we were aware of when we booked but on arrival we were given this for free .
Friendly staff on reception and a spacious and comfortable room . Highly recommend !! ⭐️
Elizabeth
Overnattede 1 nat i januar 2024
Svar fra Stephanie den 8. jan. 2024
Dear Elizabeth, Thank you so much for taking the time to share your positive experience with us! We are thrilled to hear that you enjoyed your stay at The Met Hotel. Our team takes great pride in providing exceptional service, and it is truly rewarding to know that we met your expectations. We look forward to welcoming you back on your next visit.Best regards, Stephanie, Guest Service Manager