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Anmeldelser af Radisson Blu Hotel, Leeds City Centre

4 out of 5
Radisson Blu Hotel, Leeds City Centre
1 The Light The Headrow, Leeds, England

Anmeldelser

8,6

Fremragende

Bedømmelse på 10 − Fremragende. 548 af i alt 1004 anmeldelser" "
Bedømmelse på 8 − Udmærket. 282 af i alt 1004 anmeldelser" "
Bedømmelse på 6 − Okay. 110 af i alt 1004 anmeldelser" "
Bedømmelse på 4 − Dårligt. 37 af i alt 1004 anmeldelser" "
Bedømmelse på 2 − Forfærdeligt. 27 af i alt 1004 anmeldelser" "

9,0/10

Rengøring

8,8/10

Service og personale

8,2/10

Faciliteter

8,6/10

Overnatningsstedets tilstand og faciliteter

8,2/10

Miljøvenligt

Anmeldelser

10/10 Fremragende

Jonatan

Forretningsrejsende
Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
Overnattede 4 nætter i juni 2022
Svar fra Oana den 3. jul. 2022
We very much appreciate your comments regarding your stay at the Radisson Blu Leeds City Centre It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one.

8/10 Udmærket

Jesper

Forretningsrejsende
Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
Overnattede 3 nætter i februar 2020
Svar fra Reception Team den 2. mar. 2020
Thank you for your feedback. We are looking forward to welcoming you back.

10/10 Fremragende

Flemming

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
always worth the stay
Perfect service at reception , very good room and awesome selection at breakfast
Svar fra Radisson Team den 24. apr. 2018
Dear Flemming, thank you for taking the time to write your review. We are thrilled you received a perfect level of service. We hope to see you soon.

10/10 Fremragende

Verificeret rejsende

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
Nice hotel
Stayed here many times, nice hotel with a great breakfast.
Overnattede 1 nat i marts 2018
Svar fra Radisson Team den 13. mar. 2018
Thank you for writing your review. We are thrilled that you are a regular guest of ours! We look forward to welcoming you back soon.

2/10 Forfærdeligt

Pippa

Synes ikke om: Service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Air con blew hot air the room just kept heating up and was over 24 degrees, was not working, they couldn’t supply a fan and when I demanded they move me room, that took an hour of arguing and then had exactly the same problem. Don’t stay here if you want to sleep !
Overnattede 2 nætter i maj 2024
Svar fra Oana den 16. maj 2024
Thank you for taking the time to tell us about your experience at the Radisson Blu Leeds City Centre. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies.At Radisson Blu Leeds City Centre, we strive to provide a superior service experience for every customer; therefore, your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence.We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future.

4/10 Dårligt

John

Synes godt om: Rengøring
Air conditioning was broken, fire alarms at 4am, possible fighting in the mall past midnight, not a great stay at all. I would avoid this property, definitely not worth the price
Overnattede 1 nat i maj 2024
Svar fra Reception Team den 15. maj 2024
Thank you for taking the time to tell us about your experience at the Radisson Blu Leeds City Centre. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. We strive to provide a superior service experience for every customer; therefore, your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future.

2/10 Forfærdeligt

Rachel

Rejste med partner
Synes ikke om: Faciliteter, overnatningsstedets tilstand og faciliteter
This hotel does not live up to standard. We paid for a superior room and what we got was far from that. 1. The air con didn’t work, the room never went below 25 degrees and was boiling, leading to a very uncomfortable nights sleep. 2. One dressing gown provided, in a room essentially designed for couples, only providing one is not good. 3. No shampoo, conditioner or body wash left, they had not refilled these and to me that’s a basic standard when it comes to a hotel. 4. Our room overlooked the light, which meant full noise of people and loud music up until around 1am and started again around 8am, leading to a poor nights sleep. Also meant that if we opened the windows, due to the heat of the room, we could hear the noise even louder (they should inform guests of the room over looking the light, but if you’re not from Leeds, you wouldn’t even be aware of what that is). 5. Very over priced, this room is usually £250 a night, we used some out our Expedia points to get it cheaper, however if I had spent £250 I would be absolutely disgusted and would be asking for a refund or something as a gesture of good will. I have stayed in many hotels of different levels around the world and I have to say this is one of the poorer ones, I would not recommend not stay here again, it ruined our weekend away.
Overnattede 1 nat i maj 2024
Svar fra Oana den 6. maj 2024
Thank you for taking the time to share your feedback regarding your recent stay at Radisson Blu Leeds. We sincerely apologise for any inconvenience or discomfort you experienced during your time with us. Ensuring our guests have a pleasant and memorable stay is our top priority, and we regret that we fell short of meeting your expectations.Please know that your concerns have been taken seriously, and we have thoroughly investigated the issues you raised to prevent similar occurrences in the future. We deeply value your feedback as it allows us to identify areas where we can improve our services and facilities. We understand the importance of a comfortable and relaxing environment for our guests, and we are committed to addressing the issues you encountered promptly. Our team is working diligently to ensure that all our guests receive the high standard of service and hospitality they deserve.

6/10 Okay

Lucy

Overnattede 1 nat i marts 2024
Svar fra Oana den 19. apr. 2024
Thank you for taking the time to give us your rating, we are pleased to see you enjoyed your stay here with us.

8/10 Udmærket

Victoria

Forretningsrejsende, Rejste i en gruppe
Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter
Short walk from Leeds train station
Overnattede 1 nat i marts 2024
Svar fra Oana den 27. mar. 2024
We very much appreciate your comments regarding your stay at the Radisson Blu Leeds City CentreIt is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services.Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one.

8/10 Udmærket

Ivan, Cambridge

Forretningsrejsende
Synes godt om: Faciliteter
Clean and convenient location
Overnattede 1 nat i marts 2024
Svar fra Oana den 27. mar. 2024
Thank you for taking the time to give us your feedback. We are happy to hear that you enjoyed your stay with us and it was a brilliant location for you.

10/10 Fremragende

Samantha

Rejste med partner
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Excellent location for the O2 Arena Leeds.
Overnattede 1 nat i marts 2024
Svar fra Oana den 20. mar. 2024
Thank you for taking the time to give us your feedback. We are happy to hear that you enjoyed your stay with us and it was a brilliant location for you.

8/10 Udmærket

Hannah

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter
Overnattede 1 nat i februar 2024
Svar fra Oana den 18. mar. 2024
Thank you for taking the time to give us your rating, we are pleased to see you enjoyed your stay here with us.

6/10 Okay

Nolan

Synes godt om: Rengøring, overnatningsstedets tilstand og faciliteter
Synes ikke om: Service og personale
Enjoyed my stay at the hotel and whilst there thought the staff were helpful and the service good. On returing home though, I realised that I had left a new shirt in the hotel room wardrobe. I contacted the hotel and was told that somebody would look into it and get back to me but this never happened which is very disappointing.
Overnattede 1 nat i februar 2024
Svar fra Oana den 23. feb. 2024
We very much appreciate your comments regarding your stay at the Radisson Blu Leeds City CentreIt is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services.Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one.

10/10 Fremragende

Nicholas

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
Overnattede 1 nat i februar 2024
Svar fra Oana den 23. feb. 2024
Thank you for taking the time to give us your rating, we are pleased to see you enjoyed your stay here with us.

8/10 Udmærket

Anna

Forretningsrejsende
Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
Overnattede 5 nætter i januar 2024
Svar fra Oana den 9. feb. 2024
Thank you for taking the time to give us your rating, we are pleased to see you enjoyed your stay here with us.

10/10 Fremragende

Jan

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
Surprise
Surprisingly great location to visit Leeds.
Overnattede 1 nat i januar 2024
Svar fra Oana den 9. feb. 2024
Thank you for taking the time to give us your rating, we are pleased to see you enjoyed your stay here with us.

8/10 Udmærket

John

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
Overnattede 1 nat i januar 2024
Svar fra Oana den 29. jan. 2024
Thank you for your review of our hotel! Your feedback is very much appreciated! At Radisson Blu Leeds City Centre, we strive to provide a superior service experience for every customer; therefore, your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence.

6/10 Okay

Simon

Forretningsrejsende
Synes godt om: Rengøring, overnatningsstedets tilstand og faciliteter, værelsets komfort
Overnattede 1 nat i januar 2024
Svar fra Oana den 28. jan. 2024
Thank you for taking the time to give us your rating, we are pleased to see you enjoyed your stay here with us.

10/10 Fremragende

Judi

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
Fabulous hotel in Leeds centre
Great luxurious hotel in centre of Leeds. Near to art gallery and not far from train station and in walking distance. Was quiet too on a night. The bed was really comfy and nice to have a bath. Reception were really friendly. Would definitely recommend a stay here.
Overnattede 1 nat i januar 2024
Svar fra oana den 22. jan. 2024
We very much appreciate your comments regarding your stay at the Radisson Blu Leeds City CentreIt is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services.Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one.

10/10 Fremragende

Lorraine

Overnattede 1 nat i januar 2024
Svar fra oana den 22. jan. 2024
We very much appreciate your comments regarding your stay at the Radisson Blu Leeds City CentreIt is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services.Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one.

10/10 Fremragende

Peter

Rejste med partner
Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter
Great location if you want to be in the city centre with access to all shopping, restaurants and attractions
Overnattede 1 nat i december 2023
Svar fra oana den 22. jan. 2024
We very much appreciate your comments regarding your stay at the Radisson Blu Leeds City CentreIt is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services.Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one.

4/10 Dårligt

Verificeret rejsende

Rejste med familie
Synes ikke om: Service og personale, værelsets komfort
Trip to Leeds
Unfortunately this hotel had no pool, we only found out on arrival. Very misleading to say the least as I had booked this hotel purposefully for the pool to enjoy with the kids. Apparently access to the pool was for adults only and had a premium of £8 to use, this was not clear on booking. Certainly not good value to say this is supposed to be a four star hotel standard. We definitely looked forward to the pool. Once checked in, we were given a double bed for the three of us (one adult and two kids 10 & 13) this was very disappointing not even an extra bed was provided in this very small room so I returned to the reception. They apologised and offered another room with two single beds when I asked whether the two single beds would accommodate 3 people they said no. In the end they offered us a room with two single beds and an extra bed to be added. Not the best of sleeps on a fold out bed but at least we got a bed each! The best feature of the hotel was the central location and being close by to nice restaurants.
Overnattede 1 nat i december 2023
Svar fra oana den 22. jan. 2024
Thank you for taking the time to tell us about your experience at the Radisson Blu Leeds City Centre. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies.At Radisson Blu Leeds City Centre, we strive to provide a superior service experience for every customer; therefore, your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence.We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future.

10/10 Fremragende

Michael

Rejste med familie
Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
Shopping and theatre trip
Overnattede 1 nat i december 2023
Svar fra oana den 22. jan. 2024
We very much appreciate your comments regarding your stay at the Radisson Blu Leeds City CentreIt is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services.Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one.

10/10 Fremragende

Verificeret rejsende

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
Perfect base to explore Leeds
Ideally located for a city visit. Can't comment on anything other than the bed which was super comfy, we didn't use the bar or restaurant.
Overnattede 1 nat i december 2023
Svar fra oana den 22. jan. 2024
We very much appreciate your comments regarding your stay at the Radisson Blu Leeds City CentreIt is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services.Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one.

10/10 Fremragende

Clare

Overnattede 1 nat i december 2023
Svar fra oana den 22. jan. 2024
We very much appreciate your comments regarding your stay at the Radisson Blu Leeds City CentreIt is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services.Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one.

10/10 Fremragende

Paul

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
Overnattede 1 nat i december 2023
Svar fra Oana den 17. dec. 2023
Thank you for taking the time to give us your rating, we are pleased to see you enjoyed your stay here with us.

8/10 Udmærket

Haifa

Overnattede 1 nat i december 2023
Svar fra Oana den 17. dec. 2023
Thank you for taking the time to give us your rating, we are pleased to see you enjoyed your stay here with us.

6/10 Okay

Julie

Rejste i en gruppe
Synes godt om: Rengøring
Synes ikke om: Overnatningsstedets tilstand og faciliteter, værelsets komfort
Overnattede 1 nat i december 2023
Svar fra Oana den 17. dec. 2023
Thank you for taking the time to give us your rating, we are pleased to see you enjoyed your stay here with us.

8/10 Udmærket

Andy

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
Could just improve check in experience
Lovely stay in a very nice hotel convenient for all town centre facilities and theatres. One little gripe was the check in procedure. We arrived at 2:15pm. Reception had 2 staff on the desk doing very little. They told us check in started at 3pm. They offered to store our bags until then. After a walk round the town, we returned at 3:05 to find a long queue for check in and a 20 min wait in a small area to get our room key. It would have been a lot easier if either they could have looked to see if our room might have been ready at 2:15 - and checked us in then, or if that wasn’t possible, maybe do the ‘admin’ for people as they arrive and have an ‘express’ key pick up point for those that have done that? Other than that though - the rest of the stay was lovely.
Overnattede 1 nat i december 2023
Svar fra Oana den 17. dec. 2023
Thank you for your review of our hotel! Your feedback is very much appreciated! At Radisson Blu Leeds City Centre, we strive to provide a superior service experience for every customer; therefore, your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence.

10/10 Fremragende

Bespoke

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
Bad start but still a great stay
Everything was amazing except for check in we were greeted by the most miserable receptionist ever. It was strange as the rest of the staff particularly the bar staff were so friendly and amazing.
Overnattede 1 nat i december 2023
Svar fra Oana den 17. dec. 2023
Thank you for your review of our hotel! Your feedback is very much appreciated! At Radisson Blu Leeds City Centre, we strive to provide a superior service experience for every customer; therefore, your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence.

10/10 Fremragende

Elaine

Overnattede 1 nat i december 2023
Svar fra Reception Team den 5. dec. 2023
Thank you so much for taking the time to give us such positive feedback in regards to your stay with us. We couldn't be happier to hear how lovely your stay was and all our staff from the hotel and restaurant made you feel welcome during your stay. We look forward to welcoming you back in the future.

6/10 Okay

Liam

Synes godt om: Rengøring, service og personale
Synes ikke om: Overnatningsstedets tilstand og faciliteter
Average , but overpriced
Hotel bar and entrance are very appealing. The room was dated and basic
Overnattede 2 nætter i december 2023
Svar fra Reception Team den 5. dec. 2023
Thank you for taking the time to tell us about your experience at the Radisson Blu Leeds City Centre. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. We look forward to welcoming you back again in the future.

10/10 Fremragende

Russell

Forretningsrejsende
Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
See The Light!
Perfect location in the city centre, walking distance from station and shopping. The hotel is part of The Light a small centre with coffee bars, restaurants and cinema. It's safe, undercover and convenient. The hotel is Raddison quality with large, wee-equipped rooms, with top service.
Overnattede 1 nat i november 2023
Svar fra Oana den 3. dec. 2023
Thank you so much for taking the time to give us such positive feedback in regards to your stay with us. We couldn't be happier to hear how lovely your stay was and all our staff from the hotel and restaurant made you feel welcome during your stay. We look forward to welcoming you back in the future. All the best.

10/10 Fremragende

Hashem

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter
Good
Overnattede 1 nat i oktober 2023
Svar fra Reception Team den 27. nov. 2023
Thank you so much for taking the time to give us such positive feedback in regards to your stay with us. We couldn't be happier to hear how lovely your stay was and all our staff from the hotel and restaurant made you feel welcome during your stay. We look forward to welcoming you back in the future.

10/10 Fremragende

Stephanie

Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Friendly staff
Overnattede 1 nat i november 2023
Svar fra Oana den 23. nov. 2023
Thank you so much for taking the time to write such a lovely review. We are more than pleased to hear you had a lovely stay and our staff made you feel welcome. We do hope it is not to long before you return.

8/10 Udmærket

Angus

Synes godt om: Rengøring, overnatningsstedets tilstand og faciliteter, værelsets komfort
Decent!
Overnattede 1 nat i november 2023
Svar fra Oana den 22. nov. 2023
We very much appreciate your comments regarding your stay at the Radisson Blu Leeds City CentreIt is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services.Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one.

4/10 Dårligt

RICHARD

Forretningsrejsende
Synes godt om: Rengøring
Synes ikke om: Faciliteter, overnatningsstedets tilstand og faciliteter
i was disappointed to be asked what bed i wanted, selecting a double, and then be given two singles pushed together. Then being told it was tough luck. Fine if that's all they had - but why ask me to specify if I actually can't. Shower temperature setting didn't work either. So it was scoldingly hot and couldn't be adjusted.
Overnattede 1 nat i november 2023
Svar fra Oana den 18. nov. 2023
Thank you for taking the time to tell us about your experience at the Radisson Blu Leeds City Centre. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies.At Radisson Blu Leeds City Centre, we strive to provide a superior service experience for every customer; therefore, your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence.We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future.

8/10 Udmærket

yousif

Overnattede 2 nætter i november 2023
Svar fra Oana den 18. nov. 2023
Thank you for your review of our hotel! Your feedback is very much appreciated! At Radisson Blu Leeds City Centre, we strive to provide a superior service experience for every customer; therefore, your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence.

6/10 Okay

Haakon Taule

Forretningsrejsende
Synes godt om: Rengøring, service og personale
Synes ikke om: Overnatningsstedets tilstand og faciliteter
I prefer rooms with (visible) windows. This is a quite worn hotel.
Overnattede 1 nat i november 2023
Svar fra Oana den 16. nov. 2023
Thank you for your review of our hotel! Your feedback is very much appreciated! At Radisson Blu Leeds City Centre, we strive to provide a superior service experience for every customer; therefore, your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence.

8/10 Udmærket

Michael

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
Its ok
Nice hotel, pleasant staff. Only criticism was the breakfast, we were asked what time we'd like our breakfast (served between 7.30 and 11) we said 10.30, no coffee in machine no tomatoes left no salted butter, sausages a bit dry, we should have gone for breakfast earlier
Overnattede 1 nat i november 2023
Svar fra oana den 13. nov. 2023
Thank you for taking the time to give us your feedback. We are happy to hear that you enjoyed your stay with us and it was a brilliant location for you.At Radisson Blu Leeds City Centre, we strive to provide a superior service experience for every customer; therefore, your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence.

6/10 Okay

Verificeret rejsende

Forretningsrejsende
Synes godt om: Rengøring, overnatningsstedets tilstand og faciliteter
It’s ok
It was ok, just a few (but consistent) issues. Booked in and given a room not yet cleaned. Reception sorted it out and gave me an upgrade to apologise. Air con really noisy (kept me awake until I turned it off). Asked for poached eggs at breakfast,, chased them up, waited 35 minutes then gave up
Overnattede 1 nat i november 2023
Svar fra Oana den 10. nov. 2023
Thank you for taking the time to tell us about your experience at the Radisson Blu Leeds City Centre. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies.At Radisson Blu Leeds City Centre, we strive to provide a superior service experience for every customer; therefore, your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence.We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future.

10/10 Fremragende

Paul

Overnattede 1 nat i november 2023
Svar fra Reception Team den 6. nov. 2023
Thank you so much for taking the time to give us such positive feedback in regards to your stay with us. We couldn't be happier to hear how lovely your stay was and all our staff from the hotel and restaurant made you feel welcome during your stay. We look forward to welcoming you back in the future.

10/10 Fremragende

Alan

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
Excellent Hotel
Staff were all very friendly & helpful, room was very nice, clean & spacious, bed was very comfortable, breakfast was very tasty. To sum up in a word, our stay was excellent!
Overnattede 1 nat i oktober 2023
Svar fra Reception Team den 31. okt. 2023
Thank you so much for taking the time to give us such positive feedback in regards to your stay with us. We couldn't be happier to hear how lovely your stay was and all our staff from the hotel and restaurant made you feel welcome during your stay. We look forward to welcoming you back in the future.

6/10 Okay

Alice

Synes godt om: Service og personale, overnatningsstedets tilstand og faciliteter
Synes ikke om: Rengøring
Overnattede 1 nat i oktober 2023
Svar fra Reception Team den 31. okt. 2023
Thank you for taking the time to give us your rating, we look forward to welcoming you back again in the future.

10/10 Fremragende

Jonathan

Overnattede 1 nat i oktober 2023
Svar fra Oana den 30. okt. 2023
Thank you for taking the time to give us your rating, we are pleased to see you enjoyed your stay here with us.

10/10 Fremragende

Kristen

Rejste med familie
Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
Overnattede 1 nat i oktober 2023
Svar fra Oana den 27. okt. 2023
Thank you for taking the time to give us your rating, we are pleased to see you enjoyed your stay here with us.

10/10 Fremragende

Alyson

Rejste i en gruppe
Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter
I really enjoyed the stay at this hotel. Location is perfect for the First Direct Arena, which is just a 15 minute walk. The staff were so friendly and helpful.
Overnattede 2 nætter i oktober 2023
Svar fra Reception Team den 23. okt. 2023
Thank you so much for taking the time to give us your feedback, we are extremely pleased to hear you enjoyed your stay here with us and our staff made you feel welcome, we are also very glad to hear it was and it was a brilliant location for you.

10/10 Fremragende

emma

Rejste med familie
Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
Stayed here several times Great location great hotel
Overnattede 1 nat i oktober 2023
Svar fra Oana den 21. okt. 2023
We very much appreciate your comments regarding your stay at the Radisson Blu Leeds City CentreIt is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services.Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one.

8/10 Udmærket

Andrew

Forretningsrejsende
Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
Overall good experience
Overall a good experience. Room service a little hit and miss. Pizza over cooked and ran out of Sauvignon Blanc. Breakfast not outstanding. No milk with coffee.
Overnattede 2 nætter i oktober 2023
Svar fra Oana den 20. okt. 2023
Thank you for your review of our hotel! Your feedback is very much appreciated! At Radisson Blu Leeds City Centre, we strive to provide a superior service experience for every customer; therefore, your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence.

10/10 Fremragende

Thomas

Rejste med familie, Forretningsrejsende
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Lovely friendly hotel and service
Overnattede 2 nætter i oktober 2023
Svar fra Oana den 16. okt. 2023
We very much appreciate your comments regarding your stay at the Radisson Blu Leeds City CentreIt is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services.Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one.