Overnatningsstedets facade

Anmeldelser af Oulton Hall Hotel, Spa & Golf Resort

4 out of 5
Oulton Hall Hotel, Spa & Golf Resort
Rothwell Lane, Oulton, Leeds, England

Anmeldelser

8,4

Alletiders

Bedømmelse på 10 − Fremragende. 488 af i alt 1003 anmeldelser" "
Bedømmelse på 8 − Udmærket. 289 af i alt 1003 anmeldelser" "
Bedømmelse på 6 − Okay. 123 af i alt 1003 anmeldelser" "
Bedømmelse på 4 − Dårligt. 68 af i alt 1003 anmeldelser" "
Bedømmelse på 2 − Forfærdeligt. 35 af i alt 1003 anmeldelser" "

8,6/10

Rengøring

8,2/10

Service og personale

8,0/10

Faciliteter

8,2/10

Overnatningsstedets tilstand og faciliteter

7,8/10

Miljøvenligt

Anmeldelser

8/10 Udmærket

Lars

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
Nice classic english hotel, good restaurant
Good restaurant, though they do not renew the menu very often (has been coming there since 2015)
Dear Lars Thank you for taking the time to leave feedback on your visit to Oulton Hall Hotel. I am pleased to read your comments about our 'classic English hotel' and that you enjoyed our restaurant. We have recently started amending our seasonal menu on a frequent basis as an addition to the standard Calverley Grill restaurant menu. I do hope you are able to visit again soon to sample some of these seasonal dishes. Kind regards Claire Steven General Manager

10/10 Fremragende

Thomas

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
Great location
I stayed at Oulton Hall on a business trip and was very happy. The hotel was placed in a mittle of a golf court and I enjoyed my running trip around the surrondings. Breakfast was great.
Svar fra Claire den 7. maj 2016
Dear Thomas, Thank you for your feedback! I am delighted to read that you were very happy during your stay at Oulton Hall. We hope to welcome you back to hotel again in the near future! Kind regards, Claire Steven General Manager

10/10 Fremragende

Bo

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
Dear Bo, Thank you for your feedback! We look forward to welcoming you back to Oulton Hall soon! Kind regards, Claire Steven General Manager

10/10 Fremragende

Ronald, Argyle

Rejste med partner
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
It was a beautiful place and the staff went above and beyond to be helpful.
Overnattede 2 nætter i maj 2024
Svar fra Oulton Hall Hotel den 23. maj 2024
Good morning, Ronald,Thank you for contacting us and for taking the time to leave a fantastic score of 5/5. We are delighted to hear you had a wonderful stay with us and that you were highly impressed with our beautiful property, picturesque grounds and extensive spa and leisure facilities.Thank you for your kind comments regarding the outstanding and attentive service you received from the team. Customer service is our priority and we are really pleased to hear you found everyone to be professional and helpful and that you felt the staff went above and beyond to look after you.Guest feedback is important to us and we appreciate your comments very much. Thank you for choosing to stay at Oulton Hall and we hope to have the pleasure of welcoming you again.

10/10 Fremragende

Celeste

Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
The property had beautiful grounds. It was wonderful to stroll through the gardens and listen to the local birds. The restaurant and the spa were great. I can’t wait to go back.
Svar fra Oulton Hall Hotel den 21. maj 2024
Good afternoon, Celeste,Thank you for taking the time to leave such a lovely review and fantastic 5/5 rating, we really do appreciate your feedback very much.We are delighted to learn you had a wonderful break and that you were in awe of our magnificent building and picturesque gardens. We are so pleased you found it a tranquil setting to relax and listen to the birds.We are proud of our exceptionally hardworking team and outstanding service is our top priority. It's extremely reassuring for us to hear you found our team to be helpful and friendly from the moment you arrived.We are also glad you were highly impressed with our wonderful restaurant and excellent spa and leisure facilities.Thank you for sharing your positive experience, we appreciate your kindness and honesty. Please contact us, if we can be of any further assistance to you and we look forward to hopefully welcoming you again.

10/10 Fremragende

Ruth

Rejste med partner
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Beautiful hotel and grounds, well staffed very comfortable bed and dog friendly
Overnattede 1 nat i maj 2024
Svar fra Oulton Hall Hotel den 7. maj 2024
Hi Ruth,Thank you for reaching out to us and for taking the time to leave a fantastic review following your recent stay with us.We are delighted to hear you had a thoroughly enjoyable and relaxing break with us here at Oulton Hall and that you were highly impressed with our beautiful hotel and magnificent grounds.We are really glad you approved of your lovely room and found it to be clean, spacious and comfortable.We pride ourselves on the fact we are a dog friendly establishment and love it when guests bring their four-legged friends along, so thank you for your kind words.Guest feedback is highly important to us, as we are always looking to improve and enhance the guest experience, so thank you for taking the time to share your experience. Please don't hesitate to reach out to the team, should you require any further assistance and we hope to have the pleasure of welcoming you back.

10/10 Fremragende

Richard

Rejste med partner
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
A lovely hotel, with good facilities, friendly and helpful staff, with a very good restaurant but also a good selection of restaurants outside the hotel within walking distance
Overnattede 3 nætter i april 2024
Svar fra Oulton Hall Hotel den 7. maj 2024
Good afternoon, Richard,Thank you for contacting us and for taking the time to leave a fantastic 5/5 review.We are thrilled to hear you had a thoroughly enjoyable and relaxing stay with us here at Oulton Hall and that you were highly impressed with our beautiful hotel, grounds and excellent spa and leisure facilities.Thank you for your great feedback regarding the delicious food. Our talented chefs strive to produce the finest, freshest dishes using locally sourced produce and we are really glad everything was to your liking.We are pleased the fantastic food was accompanied with exceptional service from our hardworking team and we are reassured you felt the team were welcoming, friendly and attentive.We love to hear feedback from guests and we feel it's important to identify areas we can improve in, so thank you for sharing the positive experience you had.Please don't hesitate to reach out to our friendly reception team, should we be able to assist you with anything further and we hope to have the pleasure of welcoming you again.

8/10 Udmærket

Anna

Synes godt om: Service og personale
Overnattede 1 nat i april 2024
Svar fra Oulton Hall Hotel den 15. apr. 2024
Good morning, Anna,Thank you for contacting us and for taking the time to leave a review following your recent stay with us. We are really pleased to see you have kindly rated us 4/5.We are delighted you were impressed with our beautiful hotel from the moment you arrived and that you enjoyed our stunning grounds and wonderful spa and leisure facilities.We are also pleased to hear the service from the team stood out to you and that you felt everyone was welcoming, professional and attentive - this is wonderful to hear.Guest feedback is highly important to us, as we are constantly striving to improve and enhance the guest experience. Thank you for taking the time to share the positive experience you had and please don't hesitate to contact us, should you require any further assistance at all. We hope to have the pleasure of welcoming you back.

2/10 Forfærdeligt

Debbie

Synes godt om: Overnatningsstedets tilstand og faciliteter
Synes ikke om: Rengøring, service og personale
Overnattede 3 nætter i marts 2024
Svar fra Oulton Hall Hotel den 6. apr. 2024
Good afternoon, Debbie,Thank you for contacting us and for taking the time to leave a review following your recent stay. We are a little disappointed to see that you have awarded us a score of 1/5 and are keen to hear more about your experience. Please accept our apologies for any issues you may have encountered during your break and we are sorry that on this occasion, we did not meet your expectations.Guest feedback is important to us, as we are always keen to improve where we can. Should you wish to discuss your stay in more detail and to let us know what more we could have done, please feel free to reach out to the team. We hope you will consider giving us another opportunity to impress you in the future and we are sorry your stay this time was not quite what you anticipated.

10/10 Fremragende

Jannine

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter
Svar fra Oulton Hall Hotel den 6. apr. 2024
Dear Jannine,Thank you for contacting us and for kindly awarding a great score of 5/5.We are delighted to hear you had a fabulous stay with us here at Oulton Hall and that we managed to exceed your expectations from the moment you arrived.We are really pleased you were impressed with our beautiful hotel and grounds and that you felt our spa and leisure facilities were also excellent.Customer service is important to us and we are reassured you found the entire team to be outstanding and that you felt comfortable and well looked after.We are always aiming to improve and are keen to find ways in which we can enhance the guest experience, so thank you for taking the time to share the positive experience you had.Please don't hesitate to contact our friendly reception team, should you require any further assistance at all and we hope to have the pleasure of welcoming you again.

4/10 Dårligt

Amanda

Rejste med partner
Booked this for a one night relaxation stay but sadly it was like being at Butlins but paying a lot more!!! Pool, sauna and steam room rammed full of large groups of females. So full, staff stopped people going in as we were coming out. Changing rooms weren’t very clean either. We ordered room service to avoid the packed out bar and the food was like a microwave meal.
Overnattede 1 nat i marts 2024
Svar fra Oulton Hall Hotel den 26. mar. 2024
Dear Amanda,Thank you for contacting us and for taking the time to leave a review following your recent stay with us. We are sorry to hear you unfortunately had a rather disappointing break and that you sadly did not enjoy the experience.Please accept our sincere apologies for the fact our spa and leisure facilities were a little busier than you had anticipated due to popular demand. We are sorry for any inconvenience or disappointment this may have caused. We are also a little concerned to hear that you felt our changing rooms were not cleaned to our usual exceptionally high standard. We apologise for this and please be assured the note will be passed on to the relevant team immediately.We are also sorry you sadly did not enjoy the food, but thank you for your feedback regarding this.Please don't hesitate to reach out to us, should you wish to discuss your stay in more detail. We are sorry we did not meet your expectations on this occasion and hope you will consider giving us another opportunity to impress you in the future.

8/10 Udmærket

Stipo

Rejste med partner
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
This is a beautiful historical building. Excellent friendly staff. The only issue is that a luxury Spa Hotel is expected to offer some simple slippers or even a bath robe to guests?!
Overnattede 1 nat i marts 2024
Svar fra Oulton Hall Hotel den 21. mar. 2024
Dear Stipo,Thank you for contacting us and for taking the time to leave an excellent 4/5 rating following your recent stay with us.We are delighted to hear you had a thoroughly enjoyable break with us and that we managed to exceed your expectations from the moment you arrived. We are pleased you were highly impressed with our beautiful hotel and magnificent grounds.Thank you for your lovely feedback regarding the exceptional efforts from the team. Customer service is a priority for us and we are pleased to hear you found everyone to be polite, attentive and helpful.We are sorry you felt that slippers and a robe should have been included in your package and we would like to apologise for any disappointment or inconvenience caused. Please be assured your feedback has been noted and will be taken on board.We are always aiming to improve, so appreciate your comments very much. Thank you for taking the time to share your experience and please don't hesitate to reach out to us, should you require any further assistance. We hope to have the pleasure of welcoming you back.

6/10 Okay

stephen

Synes godt om: Rengøring, service og personale
Stayed at the hotel many times, Rooms on the higher floors are somewhat dated but only seem to be used at peak times.
Overnattede 1 nat i februar 2024
Svar fra Oulton Hall Hotel den 7. mar. 2024
Dear Stephen,Thank you for contacting us and for taking the time to leave a review following your recent stay with us.As a returning guest to Oulton Hall, we are pleased to hear you had a thoroughly enjoyable break and that you were impressed with our beautiful property and excellent spa and leisure facilities.We are sorry to hear you felt some of the rooms were a little dated, but thank you for your feedback regarding this - it has been noted and will be taken on board.Guest reviews are highly important to us, as we are always striving to improve, so thank you for your honest feedback. Please don't hesitate to reach out to the team, should you require any further assistance with anything at all and we hope to have the pleasure of welcoming you back.

10/10 Fremragende

Ken

Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Staff are fantastic. Property is amazing. Food excellent
Overnattede 1 nat i marts 2024
Svar fra Oulton Hall Hotel den 5. mar. 2024
Dear Ken,Thank you for contacting us and for taking the time to leave a fantastic score of 5/5. We are delighted to hear you had a wonderful stay with us and that you were highly impressed with our beautiful property, picturesque grounds and extensive spa and leisure facilities.Thank you for your kind comments regarding the outstanding and attentive service you received from the team. Customer service is our priority and we are really pleased to hear you found everyone to be professional and helpful.Our talented chefs are dedicated to producing exceptional food and source the finest, freshest local ingredients. We are pleased to hear you thoroughly approved of the delicious cuisine available and found there to be plenty of choice.Guest feedback is important to us and we appreciate your comments very much. Thank you for choosing to stay at Oulton Hall and we hope to have the pleasure of welcoming you again.

10/10 Fremragende

Sandra

Overnattede 2 nætter i februar 2024
Svar fra Oulton Hall Hotel den 27. feb. 2024
Dear Sandra,Thank you for contacting us and for taking the time to leave such a great review following your recent stay with us.We are delighted to see you have kindly awarded us a fantastic score of 10/10.We are so pleased to hear you were impressed with our beautiful hotel and magnificent grounds. We are extremely proud of our extensive spa and leisure facilities and are glad you were able to relax and make use of them during your stay.Customer service is a top priority for us and we are reassured to learn this was something that was clearly evident during you stay. We are glad you found our hardworking team to be polite, professional and attentive.Guest feedback is very important to us, so thank you for your kind comments and please don't hesitate to reach out to us, should you require any further assistance at all.We hope to have the pleasure of welcoming you back.

10/10 Fremragende

Neil

Forretningsrejsende
Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
All was good.
Overnattede 1 nat i februar 2024
Svar fra Oulton Hall Hotel den 23. feb. 2024
Dear Neil,Thank you for contacting us and for kindly awarding an excellent score of 10/10.We are delighted to hear you had a fantastic break and that you were highly impressed with our beautiful hotel, facilities and the exceptional service you received from our wonderful, hardworking team.Guest feedback is important to us and we love to hear how guests have rated their stay with us. We are always aiming to improve and appreciate all comments very much.Thank you for sharing the positive experience you had and we look forward to having the pleasure of welcoming you back. Please don't hesitate to reach out to our friendly reception team, should you require any further assistance with anything at all.

10/10 Fremragende

Jack

Overnattede 2 nætter i februar 2024
Svar fra Oulton Hall Hotel den 19. feb. 2024
Good afternoon, Jack,Thank you for getting in touch and for kindly awarding us a very impressive score of 10/10.We are delighted to hear you had a fantastic stay with us here at Oulton Hall and that you were impressed with our hotel, facilities and the professional service you received from our wonderful team.Guest feedback is important to us and we love to hear how guests rated their stay with us, as we are always striving to improve.Thank you for sharing the positive experience you had and we look forward to having the pleasure of welcoming you back once again. Please don't hesitate to reach out to our friendly reception team, should you require any further assistance with anything at all.

10/10 Fremragende

Charly

Overnattede 1 nat i februar 2024
Svar fra Oulton Hall Hotel den 16. feb. 2024
Dear Charly,Thank you for your fantastic rating of 10/10 following your recent stay with us here at Oulton Hall.We are delighted to hear you had a successful break and that you were highly impressed with our establishment and facilities from the moment you arrived.Guest satisfaction is highly important to us and we are pleased you found the service from the team to be attentive and professional and that you approved of the delicious food created by our talented chefs.We love to hear feedback from guests and we feel it's important to identify areas we can improve in, so thank you for sharing the positive experience you had.Please don't hesitate to reach out to our friendly reception team, should we be able to assist you with anything further and we hope to have the pleasure of welcoming you again.

4/10 Dårligt

Juan

Forretningsrejsende
Synes ikke om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
06.00 am truck unloading as per photos send… noisi .. lights on ….
Overnattede 1 nat i februar 2024
Svar fra Oulton Hall Hotel den 10. feb. 2024
Dear Juan,Thank you for reaching out to us and for taking the time to leave a review following your recent stay here at Oulton Hall.We are a little disappointed to see you have awarded us 4/10 stars and unfortunately felt your stay was unsatisfactory due to some disturbance outside from a delivery. Please accept our apologies for this unavoidable encounter and we are sorry if you felt this ruined your stay.Should you wish to discuss the matter further, please don't hesitate to reach out to our team who will be able to assist you.We are sorry once again and hope that apart from this isolated issue, you enjoyed our beautiful hotel and excellent facilities. We hope you will consider giving us another opportunity to impress you in the future.

2/10 Forfærdeligt

MARTA

Forretningsrejsende
Synes ikke om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
Malo. No merece la pena el Precio que se paga
Overnattede 1 nat i februar 2024
Svar fra Oulton Hall Hotel den 8. feb. 2024
Dear Marta,Thank you for contacting us and for taking the time to leave a review.We are extremely disappointed to read your feedback and to learn that sadly, you had an unsatisfactory stay with us.We are keen to discuss this in detail with you and to establish why you feel this way. Please would you be kind enough to contact us directly to allow us to respond personally to your feedback.We apologise if your stay did not meet your expectations and are keen to make this up to you. Thank you and we look forward to hearing from you soon.

10/10 Fremragende

Richard

Forretningsrejsende
Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
Overnattede 1 nat i februar 2024
Svar fra Oulton Hall Hotel den 6. feb. 2024
Dear Richard,Thank you for contacting us and for taking the time to leave a very impressive 10/10 score.We are really pleased to hear you had a wonderful stay with us here at Oulton Hall and that you found everything to be to your satisfaction.We are glad you were impressed with our beautiful hotel and grounds and that you found the service from our hardworking team to be extremely impressive.We are always striving to improve, so we appreciate any feedback from our lovely guests very much. We are glad that you were able to enjoy a relaxing break with us and we look forward to having the pleasure of welcoming you again.Please don't hesitate to contact us, should there be anything further we can assist you with.

10/10 Fremragende

Ken

Rejste med partner
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Great service all round from reception staff to spa staff and to restaurant staff. Great food. Comfy beds. Lovely grounds
Overnattede 1 nat i februar 2024
Svar fra Oulton Hall Hotel den 6. feb. 2024
Dear Ken,Thank you for your feedback and for your fantastic 5/5 rating. We are so pleased to hear you had a wonderful stay with us and that you were highly impressed with our beautiful hotel and spectacular grounds.Exceptional customer service is a priority for our team and we are delighted this was reflected during your stay and that you found all team members to be professional, attentive and friendly throughout the duration of your break.Thank you for your kind comments regarding the food, we are glad you approved of the tasty cuisine we have on offer!Guest feedback is highly important to us and we appreciate your comments very much, so thank you. Please don't hesitate to get in touch, should we be able to assist you with anything further and we look forward to welcoming you back.

4/10 Dårligt

Ellen

Rejste med partner
Synes godt om: Rengøring
Synes ikke om: Service og personale, overnatningsstedets tilstand og faciliteter
Disappointed. I booked a night here and a table at the restaurant for a quiet getaway with my partner. The parking was good and the initial impression was a lovely building and grounds. Reception was lovely and gave an impression of a luxury resort. The reception staff were extremely courteous and efficient. After that it went downhill rather. The room, although cleanly presented was rather disappointing with very limited facilities. In a spa resort I would have at least expected proper toiletries in the bathroom, even if it was just to upsell me their spa products! The biggest disappointment was most definitely the restaurant for both dinner and breakfast. I can only describe this as resembling Fawlty Towers. The bread on my starter was literally so hard it was impossible to eat (yes I have got all my own teeth) and when I explained this to the waitress she just said “oh no”. My main course was stone cold. The restaurant manager, came across and stuck his finger in it, shook his head and did send it back to be replaced. I could see the couple on the opposite table had to do the same with their food so my experience clearly wasn’t a one-off. The wine however was lovely. My partner ordered sea-bass which was poorly cooked and soggy. Breakfast saw no coffee, just a mug of milk, no glasses, teaspoons, no hot food ready, no one brought us tea as requested, we were ignored. Guests were wandering round looking for cups and cutlery. The whole thing just felt poorly managed.
Overnattede 1 nat i januar 2024
Svar fra Oulton Hall Hotel den 30. jan. 2024
Dear Ellen,Thank you for taking the time to leave a review following your recent overnight stay. We are pleased to hear that your first impressions were extremely positive and that you found our reception team to be welcoming and professional.However, we are rather disappointed to learn that your stay unfortunately did not meet your expectations following this and we are sorry you felt your room lacked in certain areas. Thank you for your feedback, we will definitely take your suggestion regarding toiletries on board.Our talented team of chefs work hard to create high quality, wonderful food and we are saddened that on this occasion, you felt your meals were unsatisfactory. Please accept our most sincere apologies for any inconvenience or disappointment caused and again, we will be addressing your feedback immediately for future reference.We would also like to offer our apologies for the lack of organisation during breakfast and we are sorry that on this occasion, our usual exceptionally high standards were not evident. Please feel free to contact us directly, should you wish to discuss your stay in more depth. We hope you will consider giving us another opportunity to impress you in the future and would like to thank you for your honest feedback.

10/10 Fremragende

Verificeret rejsende

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
Overnattede 1 nat i januar 2024
Svar fra Oulton Hall Hotel den 23. jan. 2024
Good morning,Thank you for contacting us and for taking the time to leave a review and a fantastic 10/10 rating.We are delighted to hear that your recent stay with us exceeded your expectations and that you were highly impressed with our beautiful hotel, extensive spa and leisure facilities and wonderful grounds.Our team work hard to provide outstanding customer service and we are reassured to hear you felt well looked after from the moment you arrived.We are always striving to improve and value guest feedback greatly. Thank you for reaching out to us and please don't hesitate to get in touch, should we be of any further assistance to you.Thank you for choosing to stay with us, we are glad you had a memorable break and we look forward to welcoming you back.

8/10 Udmærket

Shaun

Overnattede 4 nætter i januar 2024
Svar fra Oulton Hall Hotel den 23. jan. 2024
Dear Shaun,Thank you for contacting us and for taking the time to leave us a great rating following your recent stay at Oulton Hall.We are really pleased to hear you had an enjoyable break and found everything to be to your satisfaction.It's great to hear that you enjoyed our beautiful hotel and its wonderful facilities and that you were able to relax and unwind. Our team work hard to ensure every guest receives a warm welcome and feels well looked after throughout the duration of their stay, it's really reassuring to hear you were impressed with the service.As always, we are striving to improve in areas where guests feel we could, so please feel free to contact us at any point to let us know what else we could have done to have improved your stay even more.Thank you for your honest feedback and we hope to welcome you again.

10/10 Fremragende

N

Overnattede 1 nat i januar 2024
Svar fra Mark den 16. jan. 2024
Many thanks for your 5 star review. I was delighted to read your comments and look forward to welcoming you back again soon.

10/10 Fremragende

Antony

Forretningsrejsende
Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
Overnattede 1 nat i januar 2024
Svar fra Oulton Hall Hotel den 23. jan. 2024
Good morning, Antony,Thank you for choosing to stay with us and for taking the time to leave a very impressive 10/10 rating following your break.We are delighted to learn that we surpassed your expectations and that you enjoyed our beautiful hotel, grounds and wonderful facilities, that really is great to hear.Our team work hard to always provide exceptional customer service and we are thrilled that this was an area you felt we also excelled in.Guest feedback is important to us and we value your honesty greatly, as we are always striving to improve.Please don't hesitate to reach out to us, should we be of any further assistance and we look forward to welcoming you again.

10/10 Fremragende

M

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
Enjoyable stay
The Hotel is an impressive Building with nice Gardens. We had an enjoyable one night stay, Our room was comfortable and well equipped. The staff were helpful and friendly.
Overnattede 1 nat i januar 2024
Svar fra Oulton Hall Hotel den 23. jan. 2024
Dear M,Thank you for leaving such a high rating, we really do appreciate your feedback very much.We are delighted to learn you had a wonderful overnight stay with us and that you were in awe of our magnificent building and picturesque gardens.We are also pleased to hear you were impressed with your beautiful room and found it to be clean and comfortable, with all of the amenities you required at hand.We are proud of our exceptionally hardworking team and outstanding service is our top priority. It's extremely reassuring for us to hear you found our team to be helpful and friendly from the moment you arrived.Thank you for sharing your positive experience, we appreciate your kindness and honesty. Please contact us, if we can be of any further assistance to you and we look forward to hopefully welcoming you again.

10/10 Fremragende

SHANE

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
Mini Spa Break
We had a fabulous two night spa break at Oulton Hall. The hotel is beautiful, with lovely grounds, first class food and great staff.
Overnattede 2 nætter i januar 2024
Svar fra Oulton Hall Hotel den 23. jan. 2024
Dear Shane,Thank you for taking the time to leave such a kind review following your recent mini spa break.We are delighted to hear you had an enjoyable 2-night stay with us and that we managed to exceed your expectations in all areas. We are pleased you were impressed with our beautiful hotel and grounds and that you were able to spend time relaxing and unwinding.Guest satisfaction and top-class service is our main priority and it's very reassuring for us to hear you felt welcomed and well looked after throughout the duration of your stay.We have a very talented team of chefs who work hard to create lots of exciting dishes for guests and visitors. We are thrilled to hear the food also surpassed your expectations and we would like to thank you for your lovely feedback regarding this.Please don't hesitate to contact us, should we be of any further assistance and we look forward to welcoming you again.

10/10 Fremragende

Douglas

Overnattede 1 nat i januar 2024
Svar fra Oulton Hall Hotel den 23. jan. 2024
Dear Douglas,Thank you for taking the time to leave a review following your recent stay at Oulton Hall. We are thrilled to see you have kindly awarded us 10/10 - this is wonderful to hear!We are so pleased you had a pleasant and enjoyable break and that you were impressed with our hotel, facilities and beautiful grounds.Guest satisfaction is our focus and we are delighted that you found our team to be attentive and helpful also.We are always striving to improve, so value feedback from our guests greatly. Thank you for choosing to stay us and please don't hesitate to reach out, should we be of any further assistance to you.We hope to welcome you again.

8/10 Udmærket

Daniel

Forretningsrejsende
Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
Good but could be great!
A nice hotel and I enjoyed my stay. The staff were very friendly, especially the restaurant manager and the food was superb. but I think the hotel could be improved in the following areas. Rooms and bathrooms feel a little dated. The lift is a little old and tatty. Breakfast buffet selection and quality could be a little better. The SPA men’s changing rooms were quite untidy and could probably do with being checked more frequently. Overall though a good hotel and I’d stay again.
Overnattede 1 nat i januar 2024
Svar fra Oulton Hall Hotel den 23. jan. 2024
Dear Daniel,Thank you for taking the time to contact us and for leaving some feedback following your recent stay.We are extremely pleased to hear you had an enjoyable break and that you were highly impressed with the attentive and professional service provided by the team.Our talented team of chefs work hard to create high quality dishes and we are delighted you thoroughly enjoyed the food and thought it was superb, this is reassuring to hear.We are always striving to improve, so thank you for your honesty in the areas you feel we could work on to enhance the guest experience even further. Please be assured, we will take your feedback on board.Thank you for sharing the positive experience we had and please don't hesitate to contact us, should we be of any further assistance to you.We look forward to welcoming you again.

10/10 Fremragende

Adam

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
Overnattede 2 nætter i december 2023
Svar fra Hotel Management den 7. jan. 2024
Dear Adam,We are thrilled you have received such a glowing endorsement from your recent stay with us at Oulton Hall.We look forward to hosting you again very soon.

8/10 Udmærket

Luke

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter
Overnattede 1 nat i december 2023
Svar fra Hotel Management den 7. jan. 2024
Dear Luke,Many thanks for leaving a review of your recent stay at Oulton Hall.We do hope that we have the pleasure of hosting you again very soon, and look forward to your return.

10/10 Fremragende

Christopher

Overnattede 1 nat i december 2023
Svar fra Hotel Management den 20. dec. 2023
Dear Christopher,We are delighted to have received the review of your recent visit to Oulton Hall. It warms our hearts to know we have delivered an experience that is befitting with your expectations and we strive to maintain that for you during any future stays.We very much look forward to welcoming you back to Oulton Hall in the near future.

8/10 Udmærket

Heather

Synes godt om: Rengøring, service og personale
Overnattede 2 nætter i oktober 2023
Svar fra Hotel Management den 20. dec. 2023
Dear Heather,Many thanks for your review of your recent stay with us at Oulton Hall. We don't appear to have hit the perfect 10 with you on this visit, and would love to know what we can do differently to enhance your future stays with us.Please reach out to the team who would be delighted to assist with any future stays.

10/10 Fremragende

Margaret

Overnattede 2 nætter i december 2023
Svar fra Hotel Management den 20. dec. 2023
Dear Margaret,We are delighted to have received your 10/10 review on your recent stay with us at Oulton Hall. It warms our hearts to know that we have met all expectations and shown the true meaning of Oulton Hall hospitality.We can't wait for you to return in the near future.

10/10 Fremragende

Chris

Forretningsrejsende
Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
Very nice hotel beautiful features, very clean and friendly service
Overnattede 1 nat i december 2023
Svar fra Hotel Management den 20. dec. 2023
Dear Chris,Many thanks for leaving such a fantastic review of your recent visit to Oulton Hall. We take great pride in our hotel and to read the lovely feedback from your stay, let's us know that the team have once again delivered for our guests.We can't wait for you to join us again soon, in which our aim will be to deliver such an experience for you once more.

6/10 Okay

Michael

Forretningsrejsende
Synes godt om: Service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
Changed room As I was in 237 which is right outside the delivery area, woke up at 6 am with people shouting, bottles crashing and vans reversing, not good, changed room and all was well again
Overnattede 3 nætter i december 2023
Svar fra Hotel Management den 20. dec. 2023
Dear Michael,Many thanks for taking the time to review your recent stay with us at Oulton Hall. We are truly sorry that your stay was disrupted by the early morning deliveries and lorry noises. We have been liaising with the companies involved to ensure future guests are not disrupted in this way moving forward.We are glad the team were able to move your room, and the rest of your stay was as you hoped it would be.

10/10 Fremragende

EMIL

Overnattede 1 nat i december 2023
Svar fra Hotel Management den 12. dec. 2023
Dear Emil,We are thrilled to receive such a wonderful review of your recent stay at Oulton Hall. It truly warms our hearts to know that we have given another of our valued guests a fantastic experience.We can't wait to welcome you back in the near future.

10/10 Fremragende

Tonia

Overnattede 1 nat i december 2023
Svar fra Hotel Management den 12. dec. 2023
Dear Tonia,We are thrilled to receive such a wonderful review of your recent stay at Oulton Hall. It truly warms our hearts to know that we have given another of our valued guests a fantastic experience.We can't wait to welcome you back in the near future.

4/10 Dårligt

Verificeret rejsende

Synes godt om: Rengøring, service og personale
Synes ikke om: Værelsets komfort
Noot great
On arrival we found out the heating system in the hotel broke down. This meant cold room, cold swimming pool, freezing cold jacuzzi and showers. Im 7 months pregnant and this was our last break before delivery. Then when goining to bed we realused one if the single beds is broken which made a very uncomfortable sleep. Rather unpleasant experience
Overnattede 1 nat i december 2023

6/10 Okay

Pamela

Overnattede 2 nætter i december 2023
Svar fra Hotel Management den 12. dec. 2023
Dear Pamela,Many thanks for taking the time to leave a review of your recent stay with us at Oulton Hall.We note that we may have a little work to do in matching your expectations, something we are most certainly keen to do. If there is anything you feel we can do better in order to make your next visit a perfect one, please reach out to the team directly.

8/10 Udmærket

Azir

Rejste med partner
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
The Spa and the grounds/building are beautiful.
Overnattede 1 nat i december 2023
Svar fra Hotel Management den 12. dec. 2023
Dear Azir,We are thrilled to receive such a wonderful review of your recent stay at Oulton Hall. It truly warms our hearts to know that we have given another of our valued guests a fantastic experience.As we didn't quite hit the perfect 5/5 review, if there is anything you feel we can do better in order to make your next stay with us a perfect one, please reach out to us directly.We can't wait to welcome you back in the near future.

10/10 Fremragende

Andrew

Overnattede 1 nat i december 2023
Svar fra Hotel Management den 5. dec. 2023
Dear Andrew,We are thrilled to have received such a wonderful review in relation to your recent stay with us at Oulton Hall. Such a review shows that the hard work and effort our team endeavor to give in making each guest stay a memorable one.We can't wait to welcome you back to Oulton Hall very soon.

10/10 Fremragende

MOHAMED

Overnattede 1 nat i november 2023
Svar fra Hotel Management den 20. dec. 2023
Dear Mohamed,To receive a 5 star review always fills us with joy at Oulton Hall, as it shows that the dedication and hard work the team show, it being matched by the experience our valued guests like yourself are receiving.We can't wait for you to return and we can continue to provide you with memorable experiences.

10/10 Fremragende

David, Orinda

Rejste med familie og småbørn
Synes godt om: Service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Lovely hotel. Comfortable beds and we especially enjoyed the breakfast. The staff were friendly and kind, especially the person in charge of the dining room for breakfast - she always made our day start with a friendly welcome.
Overnattede 3 nætter i november 2023
Svar fra Hotel Management den 27. nov. 2023
Dear David,Thank you so much for taking the time to share your delightful experience at Oulton Hall! We are beyond thrilled to hear that you found our hotel lovely and enjoyed your comfortable beds. It warms our hearts to know that our breakfast brought you joy, and we appreciate your kind words about our dining room staff.We believe that starting the day with a friendly welcome sets the tone for a wonderful experience, and we are delighted to hear that our team member made your day brighter. We will be sure to pass along your kind words to her and the rest of our staff. Your appreciation means the world to us!At Oulton Hall, we strive to create a warm and inviting ambiance for our guests, and it is truly rewarding to know that we succeeded in providing you with a comfortable and enjoyable stay. We value your feedback and appreciate your 5-star rating!Thank you once again for choosing Oulton Hall as your destination. We hope to welcome you back in the near future for another memorable stay.

6/10 Okay

Michael

Overnattede 1 nat i november 2023
Svar fra Hotel Management den 21. nov. 2023
Dear Michael,Many thanks for your recent review of your stay with us at Oulton Hall.We always strive for our guests to have a memorable stay, yet on this occasion we appear not to have achieved your or our expectations.If you have any further points you would like to raise with us, please reach out to the team who will be more than happy to assist, and ensure your future visits are memorable ones.

10/10 Fremragende

Naureen

Overnattede 1 nat i november 2023
Svar fra Hotel Management den 21. nov. 2023
Dear Naureen,Many thanks for taking the time to leave a review of your recent stay with us at Oulton Hall.We are thrilled that you found your experience to be everything you hoped it would be. Our team will be delighted with your review, as it shows that their efforts and commitment to our guests is being recognised, and they are helping to create wonderful experiences at Oulton Hall. We wish you well, and look forward to you returning in the near future.

10/10 Fremragende

Elaine

Overnattede 2 nætter i november 2023
Svar fra Hotel Management den 13. nov. 2023
Dear Elaine,Thank you so much for your fantastic 10/10 review of your recent stay with us at Oulton Hall.It give us tremendous pleasure to know that we have been able to deliver a first class experience, and were able to cater for all of your needs.We can't wait for you to return again in the near future and have the opportunity to deliver another great experience.

8/10 Udmærket

Andrew

Overnattede 1 nat i november 2023
Svar fra Hotel Management den 12. nov. 2023
Dear Andrew,Many thanks for taking the time to leave a review of your recent stay at Oulton Hall.It looks like we got most things right for you and you enjoyed your time with us.At Oulton Hall we are always striving for the perfect 10/10, and if there is anything that we can do better for your next visit, please do let us know.We can't wait to welcome you back to the hotel in the near future.