Hoteller nær Lee Hall Mansion

"Got bedbugs. Room smelled terrible. Big stains in the carpet"

"Worst hotel stay every 0/10 do not recommend. This place was so filthy. The first room they put us in the bathroom light was out and the toilet was gross. We changed rooms twice and it was still gross… and the non smoking room smelled like cigarettes. There were dead smashed millipedes all on the side walks and in the stairwells. The professionalism was non existent The pool was cloudy and bug filled. I mean I could go on and on. And I stayed there for the 4th of July weekend!"

"Nice, comfortable"

"Having two elevators was helpful."

"Maybe a better choice out of the surrounding hotels but definitely didn't feel like it was as great as most of the reviewers have mentioned. The front lobby appears nice and the staff were very friendly. However, although they maybe had some renovations, rooms still felt a little outdated and small. The bathrooms were small and you could definitely see the wear and tear on the ceiling of the shower and the shower head was very low for a standard bathroom shower. But what I really had an issue...

"Staff friendly. Breakfast very good although not included. Many amenities for kids next to Busch Gardens. Bed nice, however ceilings and carpet not clean and dilapidated. I had very limited options to cancel second day; would have been reimbursed very small amount;That was unacceptable. Probably more options if had booked through hotel. Did not see a phone number on Expedia to call directly."

"Excellent stay! AC was very cold especially considering temps were near 100! Room was very clean, comfortable beds and pillows. We had a very good stay!"

"My room was clean.quite and the beds was comfortable will be back in August for sons graduation"

"The property was dirty… under the bed had trash, the blinds were coated in dirt, the bathroom definitely needs upgraded as well. The shower dripped the entire time."

"The room was clean and up to date. However, the shower rod was sagging so the shower curtain would not stay in place, and the ice machine was near our room and was very noisy, especially when someone wanted ice each morning at 5:30. You should also be aware that they allow pets. We could hear dogs yipping in the hallway and next door."

"Never been to a hotel that didn’t offer complementary coffee and tea😞"

"Very close to Colonial Williamsburg (walking distance - great for a morning run with a historie backdrop). 1 min to visitor center. Quite a large hotel. Breakfast very basic, e.g. no scrambled eggs. "

"I think they can repave the parking lot and spruce up the outside along with the lobby. It doesn’t look to appealing.Need hospitality to throughly clean rooms. They left used towels in our room. Staff were friendly. The breakfast could be better and the elevators need work."

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"Our room wasn’t offered clean towels for two days. Our bed wasn’t made timely during day hours while we were out. Some receptionists weren’t very friendly: just overall experience wasn’t the best. We’ve stayed here every year for the past 3. This was the worst yet experience."

"Being in a cellular dead zone, the Hotel should have a robust WiFi system, but it does not. The only location that you could adequately connect was in the breakfast area downstairs during the breakfast hours. The Hotel now has a policy in which they do not clean rooms or provide clean towels unless you are staying more than three nights. You can of course ask for clean towels, but on one occasion they supplied only one set for two people. Breakfast isn’t served until 8:00AM, and at times you...

"I got mad with price of my room was: dirty, water didn’t go throw sink,no coffee maker in room, I got only after I talked with customer service person.Ac was very noisy and one chair for two people."

"Nothing I like it was very dirty and smell in the hallway and room I will not recommend any one to come"