Hoteller med pool i Lechlade

"I stayed overnight on Wednesday 3 June. On the Thursday morning I got up to find there was no hot water in my room. I had to wash and shave using cold water. Most unsatisfactory. I went to reception and the staff there was most unhelpful. I asked to make a formal complaint and asked the manager to contact me by phone or email. No follow up has been forthcoming. I feel robbed as I paid quite a high price for the room and in my opinion have not been given the customer service anyone would...

"perfekt . virkelig dejligt hotel , minus morgenmad er rigtig god , men alt for dyr ."

"Fantastisk ophold på 5 overnatninger - Dejligt sted, skønt værelse. "

"Great stay. Thank you to Joy for her help and making such a great overnight stay for my fiancés 30th bday. Photos did not do the property justice it was so spacious including the ground floor balcony. We will be coming back and can’t wait. The food was great and so was the breakfast & pancakes!! The suites need more photos of the outside and the whole property could do with more signage it’s easy to get lost there are some signs but they’re not clear so we got lost a few times. If you’re...

"Kedeligt og dyrt standardhotel med langsommeligt og knapt så hjælpsomt personale."

"jeg havde ikke morgenmad indkluderet"

"Meget upersonligt med check in på en computer, ligesom i lufthavnen. Ingen receptionist. Lyset på værelset virkede ikke, så fik fat i service medarbejder som kom og skiftede sikringer af 2 omgange, forstyrrende. Betalte 10 GBP for at jeg og min datter skulle til fitness og pool, men min datter måtte ikke træne, som 9 årig og poolen var også begrænset, så vi måtte ikke svømme med børn, og hun måtte ikke benytte jacuzzien. Løftede persienne på hotel værelset for at lukke vinduerne, og der var...