Hoteller i Laur

"Hotellet i sig selv er flot og rart. Vi havde dog problemer med personalet generelt; det var svært at bestille poolhåndklæder (vi måtte henvende os to gange), det tog to opkald og halvanden time at bestille fish and chips til roomservice, man blev ofte glemt i længere perioder i restauranten, morgenbuffetens kvalitet og madens kvalitet var yderst varierende og til tider (nachos) direkte uspiselig. Derudover betalte vi 14000 pesos frem for 4000 ved ud-check grundet en regnefejl af personalet, som...

"Very disappointing stay here. Hotel met our expectations, however this service level doesn’t match at all. Our food order was wrong when order room service. They just drop the food without any confirmation. Our bathroom on the first day got clogged, and had someone come in to unclog it. This happened on the first day. On the last day they wanted us out at exactly 10 am. The room cleaners came at 945 am to tell us to get out. In all my stats, I have never experience this at any hotel. At 10 am...

"Is good place to stay very clean .i recommend. "

"Staff is good. Overall not too bad "

"Such a wonderful stay! All the staff were very welcoming, polite & helpful. The room was spacious and clean with an air conditioner that worked well. The onsite restaurant called ASH was so delicious & such big portions. The food here was probably one of the best meals we ate during our visit to the Philippines. Thank you for such a great experience!"

"I was double charge by the front desk. I showed her that i got a reservation from expedia but she charge me 67$. I made mistakes to book in tarlac for $50. They told me to cancel the double charge but they cancel the 50$ i paid in tarlac instead of cancelling the $67. I hope they can fix this error."

"Der var ikke nogen lås på værelsesdøren vi skulle betale 100 pesos for at få en lås. Der var frøer på vores værelse, personalet kunne ikke engelsk og værelset var ikke rent. Vi tog alle vores ting med os om morgenen for vi havde jo ingen lås til værelset da vi kom tilbage om aftenen havde man været inde og fjerne de få ting vi havde efterladt og gjort værelset helt rent. Men vores 7 par klipklapper så vi aldrig igen. Det vidste sig at man mente vi havde tjekket ud selvom vi ikke har haft sagt...

"Very clean & excellent accomodation the host is very helpful & very nice. I will highly recommend the place 😍"

"We had a great stay, good for nature trip!"

"Do not stay at this property. The photos are outdated and very misleading. Upon arrival, the building looked abandoned and unsettling. The room we were initially assigned was not safe or suitable for sleeping—there were many mosquitoes, and the bathroom was unsanitary. We requested a room transfer and were asked to pay additional money. Even after transferring, the new room still had mosquitoes. Both my child and I ended up with numerous mosquito bites. The staff also required a deposit to...