Service was outstanding from all the staff (a family owned property)! This is THE place for animal lovers! 2 dogs, a talking and dancing African Grey parrot, horses (can pet them), and a wild fox (Thora) who comes to get fed every morning, less than 5 ft from people. The pool was inside a greenhouse, and is not chlorinated, so had some algal growth (I wasn’t comfy swimming in it), but there were a couple folks who used the hot pot (natural-sided hole with thermal water dripped into it by pipe) just outside the greenhouse. Out of the two connecting hot pots, the top one was usable (bottom was overrun with algal growth). Food exceeded expectations (breakfast buffet and dinner entrees). Would stay again in a heartbeat. Room and shower were perfect. Staff were so helpful in every way.