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Anmeldelser af Rio Hotel & Casino

3.5 out of 5
Rio Hotel & Casino
3700 W Flamingo Rd, Las Vegas, NV

Anmeldelser

6,6
Bedømmelse på 10 − Fremragende. 5246 af i alt 17531 anmeldelser" "
Bedømmelse på 8 − Udmærket. 3622 af i alt 17531 anmeldelser" "
Bedømmelse på 6 − Okay. 2836 af i alt 17531 anmeldelser" "
Bedømmelse på 4 − Dårligt. 2471 af i alt 17531 anmeldelser" "
Bedømmelse på 2 − Forfærdeligt. 3356 af i alt 17531 anmeldelser" "

7,0/10

Rengøring

7,0/10

Service og personale

6,4/10

Faciliteter

6,4/10

Overnatningsstedets tilstand og faciliteter

6,8/10

Miljøvenligt

Anmeldelser

2/10 Forfærdeligt

Nikolaj

Synes godt om: Rengøring, værelsets komfort
Synes ikke om: Service og personale, overnatningsstedets tilstand og faciliteter
Overnattede 1 nat i august 2023
Svar fra Issac den 28. aug. 2023
Hello Nikolaj, I would like to thank you for taking the time to express your comments concerning your visit. We’re sorry you are disappointed, and we will work hard to fix the issue you experienced. I hope you will view this negative experience as an isolated incident.

4/10 Dårligt

Jennifer

Rejste med partner
Synes godt om: Service og personale
under new management, placed in an old room. I don’t think that its fair since I book in advance. Guest booking last min get an updated, nicer room. Our shower didn’t really work and AC took forever to feel it. Our towels had hair and stains.
Overnattede 2 nætter i maj 2024

10/10 Fremragende

Ismael

Rejste med familie
Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter
Las remodelaciones que le han hecho se dan a notar
Overnattede 2 nætter i maj 2024

10/10 Fremragende

Maria

Rejste med familie
Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter
It was clean
Overnattede 1 nat i maj 2024

10/10 Fremragende

Norma

Rejste med partner
Synes godt om: Faciliteter
Me gustó la vista , la limpieza y la amplitud del cuarto todo muy bien
Overnattede 2 nætter i maj 2024

2/10 Forfærdeligt

Anetha

Rejste med partner
Synes ikke om: Service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
I was given a key card that didn’t work. Entire hotel was outdated. Room wasn’t the cleanest. There were stains on the carpet all over the walls. Unpleasant stay overall. 200 dollars for a one night stay is crazy. Will not be back. This place should be tore down. Do not stay here.
Overnattede 1 nat i maj 2024

10/10 Fremragende

Reiner yoannell

Rejste med familie
Deberían mejorar
Overnattede 2 nætter i maj 2024

8/10 Udmærket

Karyn

Synes godt om: Rengøring, service og personale
Being under remodel made things a bit difficult to navigate
Overnattede 3 nætter i maj 2024

4/10 Dårligt

maria, West Hills

Rejste med familie
Synes ikke om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
The sink was leaking, carpet wasn't clean .
Overnattede 2 nætter i maj 2024

10/10 Fremragende

Mireya

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter
Overnattede 2 nætter i maj 2024

6/10 Okay

Bryn

Rejste i en gruppe
Synes godt om: Faciliteter, overnatningsstedets tilstand og faciliteter
Synes ikke om: Rengøring
My party arrived at the hotel rooms well past the normal check in time and they were not cleaned at all. We had to call housekeeping to resolve the issue. Expedia said it would cost $421 for both rooms but they charged us $421 EACH. To compensate for the dirty rooms, they said they would comp us the hotel fees for one of the rooms...which is the original amount ($421 total instead of $842) that we should've been charged initially anyway. Not sure if this was a product of miscommunication between expedia and the Rio hotel but we are not paying that ridiculous double hotel fee.
Overnattede 5 nætter i maj 2024

10/10 Fremragende

Kristi

Synes godt om: Service og personale
Awesome room setup.
Overnattede 1 nat i maj 2024

2/10 Forfærdeligt

Benik

Synes ikke om: Rengøring, overnatningsstedets tilstand og faciliteter
Had issues with staff/room service after i had asked them too multiple time, as well as issues with water draining in ghe bathroom, i had called them and they came and fixed it but it didnt solve the problem. Overall a very bad experience
Overnattede 3 nætter i maj 2024

8/10 Udmærket

Matthew

Rejste med partner
Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter
We stayed at the Rio for 5 nights. Although we were in the renovated rooms, the rooms felt a bit dated. Room service was very quick, but not very tasty. Big thank you to the front desk staff for being able to switch us to a king room on a busy weekend.
Overnattede 5 nætter i maj 2024

6/10 Okay

Sarah, Danville

There should be clearer instructions for getting to your room if you use self checkin. We waisted 30 minutes trying to find it only to go back and talk to someone at the desk anyway. The mascarade tower has an unholy stench. I would stay there again for a night if I had to. Only one night.
Overnattede 1 nat i maj 2024

10/10 Fremragende

ROSEMARY N, Santa Monica

Rejste med familie
Synes godt om: Service og personale, faciliteter
It has gotten old over the years. But it looks like they are doing work to fix that. I will be back when it is done.
Overnattede 1 nat i maj 2024
Svar fra Diana Thomas den 27. maj 2024
Thank you, Rosemary, for taking the time to share your experience with us! We can't wait to welcome you back for another great time here at Rio Las Vegas soon.

2/10 Forfærdeligt

Umberto

Synes ikke om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter
Overnattede 3 nætter i maj 2024

6/10 Okay

deekay

Rejste i en gruppe
My tv wasn’t working.
Overnattede 1 nat i maj 2024
Svar fra Diana Thomas den 27. maj 2024
Thank you, Deekay, for taking the time to share your thoughts. Please know that we are working to resolve the challenges you faced. Guest satisfaction is our number one priority.

6/10 Okay

Jerilyn

Rejste med familie, Rejste med partner
Synes godt om: Rengøring, service og personale
Room was very sparse . No clock, pads to write on, no brochures on what was in hotel to see and where it may be. I know it sounds incidental.
Overnattede 2 nætter i maj 2024
Svar fra Diana Thomas den 27. maj 2024
Thank you, Jerilyn, for taking the time to share your thoughts. Please know that we are working to resolve the challenges you faced. Guest satisfaction is our number one priority.

10/10 Fremragende

Stephanie

Rejste med familie, Rejste med partner
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Room was bigger and better than expected. Will be staying here again!
Overnattede 5 nætter i maj 2024
Svar fra Diana Thomas den 27. maj 2024
Thank you, Stephanie, for taking the time to share your kind words. We truly appreciate you sharing your experience at Rio Las Vegas

8/10 Udmærket

Michael

Rejste med partner
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
I liked all the dining options and the newly remodeled rooms
Overnattede 4 nætter i maj 2024
Svar fra Diana Thomas den 27. maj 2024
Thank you, Michael, for taking the time to share your kind words. We truly appreciate you sharing your experience at Rio Las Vegas

6/10 Okay

Jeffrey

Rejste med familie
Under construction Elevators no working
Overnattede 3 nætter i maj 2024
Svar fra Diana Thomas den 27. maj 2024
Thank you, Jeffrey, for your rating. We are working to improve our resort to earn your 5-star review for service in all areas. We hope we can welcome you back to Rio Las Vegas on your next trip with our renovations complete for you to enjoy the reimagined Rio.

10/10 Fremragende

maria

Synes godt om: Rengøring
Overnattede 2 nætter i maj 2024

10/10 Fremragende

Karina

Rejste med partner, Rejste i en gruppe
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Good stay
Overnattede 2 nætter i maj 2024
Svar fra Diana Thomas den 27. maj 2024
Thank you, Karina, for staying at Rio Las Vegas on your recent trip to Las Vegas.

2/10 Forfærdeligt

Cole

Rejste med partner, Rejste i en gruppe
Synes ikke om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Rooms were not clean, hotel smelled horribly. Some staff members were very rude.
Overnattede 6 nætter i maj 2024
Svar fra Diana Thomas den 27. maj 2024
We are disappointed to hear of your recent experience here at The Rio Las Vegas. Feedback like this is critical to our future success. I have shared your concerns with the team.

10/10 Fremragende

LaShonn

Rejste med familie
Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter
Nice off strip property
Overnattede 3 nætter i maj 2024
Svar fra Diana Thomas den 26. maj 2024
Thank you, LaShonn, for staying at Rio Las Vegas on your recent trip to Las Vegas.

10/10 Fremragende

Michael R

Rejste med partner
Loved my stay looking forward to another trip to rio thanks
Overnattede 2 nætter i maj 2024
Svar fra Diana Thomas den 26. maj 2024
Thank you, Michael, for staying at Rio Las Vegas on your recent trip to Las Vegas.

6/10 Okay

Richard

Synes godt om: Rengøring
Synes ikke om: Overnatningsstedets tilstand og faciliteter
The shower knob in my room was stuck. It took a few hours for someone to come & fix it
Overnattede 1 nat i maj 2024
Svar fra Diana Thomas den 26. maj 2024
Thank you, Richard, for sharing. We sincerely apologize for the disappointing service you encountered. Our goal is to provide every guest with a great experience, and we sincerely regret to hear we've come up short. We will share your concerns with our team.

8/10 Udmærket

Jacqueline

Rejste med familie
Synes godt om: Rengøring
Synes ikke om: Service og personale
The hotel is under construction and the wait for elevator is crazy and housekeeping only came once in the 4 days i was there waited 4 hours for them to bring us new towels and toilet paper
Overnattede 3 nætter i maj 2024
Svar fra Diana Thomas den 26. maj 2024
Thank you, Jacqueline, for sharing. We sincerely apologize for the disappointing service you encountered. Our goal is to provide every guest with a great experience, and we sincerely regret to hear we've come up short. We will share your concerns with our team.

2/10 Forfærdeligt

Ryan

Rejste med familie, Forretningsrejsende
Synes ikke om: Rengøring, faciliteter, overnatningsstedets tilstand og faciliteter
room was dirty, food residue still on the table, stains on the walls, you couldn't even sit on the sofa it was so gross, wore my flip flops in the shower
Overnattede 1 nat i maj 2024
Svar fra Diana Thomas den 26. maj 2024
Thank you, Ryan, for sharing. We sincerely apologize for the disappointing service you encountered. Our goal is to provide every guest with a great experience, and we sincerely regret to hear we've come up short. We will share your concerns with our team.

8/10 Udmærket

Jeff

Rejste med partner
Synes godt om: Rengøring, service og personale, faciliteter
The property is undergoing extensive renovations and so some optios were limited. Overall, it was a nice experience. I would stay here again
Overnattede 1 nat i maj 2024
Svar fra Diana Thomas den 26. maj 2024
Thank you, Jeff, for taking the time to share your kind words. We truly appreciate you sharing your experience at Rio Las Vegas.

10/10 Fremragende

Worawut

Rejste i en gruppe
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Nice hotel to stay out of strip
Overnattede 5 nætter i maj 2024
Svar fra Diana Thomas den 26. maj 2024
Thank you, Worawut, for staying at Rio Las Vegas on your recent trip to Las Vegas.

6/10 Okay

John-Vu

Synes godt om: Rengøring
Overnattede 5 nætter i maj 2024
Svar fra Diana Thomas den 27. maj 2024
Thank you, John, for staying at Rio Las Vegas on your recent trip to Las Vegas.

10/10 Fremragende

Amanda Jo

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter
Overnattede 3 nætter i maj 2024
Svar fra Diana Thomas den 27. maj 2024
Thank you, Amanda, for staying at Rio Las Vegas on your recent trip to Las Vegas.

6/10 Okay

Catherine

Rejste i en gruppe
Synes godt om: Service og personale
Synes ikke om: Faciliteter, overnatningsstedets tilstand og faciliteter
The older rooms definitely need more upkeep/cleaning. The renovated rooms were clean and new, but there were a few things that can be fixed.
Overnattede 4 nætter i maj 2024
Svar fra Diana Thomas den 26. maj 2024
Thank you, Catherine, for your rating. We are working to improve our resort to earn your 5-star review for service in all areas. We hope we can welcome you back to Rio Las Vegas on your next trip with our renovations complete for you to enjoy the reimagined Rio.

10/10 Fremragende

Juan

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter
👍
Overnattede 1 nat i maj 2024
Svar fra Diana Thomas den 26. maj 2024
Thank you, Julian, for staying at Rio Las Vegas on your recent trip to Las Vegas.

4/10 Dårligt

Saleem

Synes ikke om: Rengøring, overnatningsstedets tilstand og faciliteter
Rooms need renovation. Sink getting clogged.
Overnattede 1 nat i maj 2024
Svar fra Diana Thomas den 27. maj 2024
Thank you, Saleem, for your rating. We are working to improve our resort to earn your 5-star review for service in all areas. We hope we can welcome you back to Rio Las Vegas on your next trip with our renovations complete for you to enjoy the reimagined Rio.

10/10 Fremragende

Vivian

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter
Overnattede 1 nat i maj 2024
Svar fra Diana Thomas den 27. maj 2024
Thank you, Vivian, for staying at Rio Las Vegas on your recent trip to Las Vegas.

8/10 Udmærket

KEN, Warren

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter
Good restaurants
Overnattede 1 nat i maj 2024
Svar fra Diana Thomas den 27. maj 2024
Thank you, Ken, for staying at Rio Las Vegas on your recent trip to Las Vegas.

10/10 Fremragende

Yimi

Rejste med partner
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
It was good and clean. The staff was nice and helped a lotm
Overnattede 4 nætter i maj 2024
Svar fra Diana Thomas den 26. maj 2024
Thank you, Yimi, for the great survey! Come back for another wonderful time soon!

6/10 Okay

Marc

Rejste med familie, Rejste i en gruppe
Synes godt om: Service og personale, faciliteter
We just used the room to change for our renewal ceremony.
Overnattede 1 nat i maj 2024
Svar fra Diana Thomas den 26. maj 2024
Thank you, Marc, for the survey. Come back for another wonderful time soon!

10/10 Fremragende

Sherrie

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter
What is a very nice place to stay
Overnattede 2 nætter i maj 2024
Svar fra Diana Thomas den 26. maj 2024
Thank you, Sherrie, for staying at Rio Las Vegas on your recent trip to Las Vegas.

8/10 Udmærket

Gerardo

Synes godt om: Overnatningsstedets tilstand og faciliteter
Room have amazing views and good room size.
Overnattede 2 nætter i maj 2024
Svar fra Diana Thomas den 26. maj 2024
Thank you, Gerardo, for the great survey! Come back for another wonderful time soon!

10/10 Fremragende

Ivonne

Rejste med partner
Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter
The way the room was it was really nice..
Overnattede 1 nat i maj 2024
Svar fra Diana Thomas den 26. maj 2024
Thank you, Ivonne, for the great survey! Come back for another wonderful time soon!

6/10 Okay

Jomo

Synes godt om: Rengøring, service og personale
Overnattede 2 nætter i maj 2024
Svar fra Diana Thomas den 26. maj 2024
Thank you, Jomo, for staying at Rio Las Vegas on your recent trip to Las Vegas.

10/10 Fremragende

Guadalupe

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter
Overnattede 2 nætter i maj 2024
Svar fra Diana Thomas den 26. maj 2024
Thank you, Guadalupe, for staying at Rio Las Vegas on your recent trip to Las Vegas.

6/10 Okay

juan pablo

Rejste med partner, Forretningsrejsende
Synes ikke om: Rengøring
Better smell
Overnattede 7 nætter i april 2024
Svar fra Diana Thomas den 25. maj 2024
Thank you, Juan Pablo, for your rating. We are working to improve our resort to earn your 5-star review for service in all areas. We hope we can welcome you back to Rio Las Vegas on your next trip with our renovations complete for you to enjoy the reimagined Rio.

10/10 Fremragende

Yasheetta

It was great
Overnattede 1 nat i maj 2024
Svar fra Diana Thomas den 25. maj 2024
Thank you, Yasheetta, for taking the time to share your kind words. We truly appreciate you sharing your experience at Rio Las Vegas.

10/10 Fremragende

Leon

Rejste med partner
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Check in at a kiosk fast!!
Overnattede 1 nat i maj 2024
Svar fra Diana Thomas den 25. maj 2024
Thank you, Leon, for staying at Rio Las Vegas on your recent trip to Las Vegas.

10/10 Fremragende

Diane

Synes godt om: Rengøring, overnatningsstedets tilstand og faciliteter
Synes ikke om: Service og personale
It’s was good
Overnattede 3 nætter i maj 2024
Svar fra Diana Thomas den 25. maj 2024
Thank you, Diane for staying at Rio Las Vegas on your recent trip to Las Vegas.