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Anmeldelser af OYO Hotel and Casino Las Vegas

3.5 out of 5
OYO Hotel and Casino Las Vegas
115 East Tropicana Avenue, Las Vegas, NV

Anmeldelser

6,0
Bedømmelse på 10 − Fremragende. 1472 af i alt 6685 anmeldelser" "
Bedømmelse på 8 − Udmærket. 1180 af i alt 6685 anmeldelser" "
Bedømmelse på 6 − Okay. 1258 af i alt 6685 anmeldelser" "
Bedømmelse på 4 − Dårligt. 1182 af i alt 6685 anmeldelser" "
Bedømmelse på 2 − Forfærdeligt. 1593 af i alt 6685 anmeldelser" "

5,8/10

Rengøring

6,8/10

Service og personale

5,8/10

Faciliteter

5,4/10

Overnatningsstedets tilstand og faciliteter

6,2/10

Miljøvenligt

Anmeldelser

8/10 Udmærket

Verificeret rejsende

Synes godt om: Rengøring, service og personale, værelsets komfort
Rundown - but nice and clean
Run Down - but Nice and clean
Overnattede 2 nætter i september 2023
Svar fra OYo Reservations Dept den 22. sep. 2023
We apologize that your stay with us did not exceed your expectations. We appreciate your candid feedback.

8/10 Udmærket

Jonas

Rejste i en gruppe
Synes godt om: Service og personale
Value for money
Godt hotel til pengene, hvis man ikke skal bruge meget mere end en seng, morgenmad fra hooters var fin.
Overnattede 1 nat i november 2021
Svar fra Service des réservations OYO den 24. nov. 2021
S'il vous plaît revenez nous voir bientôt!

4/10 Dårligt

Alicia

Rejste med familie
Synes ikke om: Rengøring, faciliteter, overnatningsstedets tilstand og faciliteter
This hotel is not newly renovated! It's very old. The carpet in the room, the bathroom and especially the bathtub were filthy! Thank goodness the beds appeared clean and yes we checked for bedbugs. The room had a funny smell to it like urine. There was only one elevator that worked so it was at least a 10 min wait to get on if there wasn't a line. Mind you, there was a total of 6 elevators and only one functioned. The staff at checkc in was the only positive thing about the place. The strip view i paid extra for was a view of the Tropicana being torn down, with the strip behind that. The pictures of the hotel looks nice online but when you see it in person, it's like a bait and switch. I will never stay at Oyo again or recommend it.
Overnattede 2 nætter i maj 2024

6/10 Okay

Levon

Rejste med familie
Synes godt om: Service og personale
Synes ikke om: Overnatningsstedets tilstand og faciliteter
The room was not clean
Overnattede 2 nætter i maj 2024

8/10 Udmærket

Miguel

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter
Ok
Overnattede 2 nætter i maj 2024

8/10 Udmærket

Peter

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter
Its good I'll come back
Overnattede 4 nætter i maj 2024

2/10 Forfærdeligt

Maciej

Rejste i en gruppe
Synes ikke om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter
Only one elevator was working throughout our stay here, the stairs were not labeled and were confusing, staff gave contradictory answers to questions, and we had a giant bug in our room
Overnattede 2 nætter i maj 2024

2/10 Forfærdeligt

CARLOS F

Synes godt om: Service og personale
Synes ikke om: Rengøring, overnatningsstedets tilstand og faciliteter
Overnattede 3 nætter i maj 2024

4/10 Dårligt

Robert

Rejste med familie, Rejste med familie og småbørn
Synes godt om: Rengøring, service og personale
Synes ikke om: Overnatningsstedets tilstand og faciliteter
The AC did not work in the room but the room was clean but very dated. Needs an update. Walking to the hotel from the strip was the only time during the time in Vegas we felt unsafe walking. They were doing demolition on the hotel next to us.
Overnattede 1 nat i maj 2024

2/10 Forfærdeligt

xinyao

Synes ikke om: Rengøring, service og personale
Overnattede 2 nætter i maj 2024

8/10 Udmærket

KAP

Rejste med partner
Synes godt om: Rengøring, service og personale, faciliteter
The pool had no heat just from the sun and it was the 1st time in my many stays that I had to pay for parking
Overnattede 2 nætter i maj 2024
Svar fra OYO Reservations Dept. den 24. maj 2024
We sincerely apologize for the issue you experienced and hope the rest of your stay was enjoyable. Thank you for the feedback and we hope to see you again soon!

10/10 Fremragende

Katie

Rejste i en gruppe
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Clean and quiet!
Overnattede 5 nætter i maj 2024
Svar fra OYO Reservations Dept. den 24. maj 2024
Thanks for this kind review. We are glad to hear you enjoyed your visit with us. Come see us again soon!

8/10 Udmærket

John

Synes godt om: Rengøring
Overnattede 8 nætter i maj 2024

10/10 Fremragende

Isidra

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter
The plce was not super busy. Nice and relaxing
Overnattede 3 nætter i maj 2024
Svar fra OYO Reservations Dept. den 24. maj 2024
Thank you for your review. We appreciate your feedback and hope that you will come see us again the next time you are in town!

8/10 Udmærket

Ena

Overnattede 2 nætter i marts 2024
Svar fra OYO Reservations Dept. den 23. maj 2024
Please come see us again soon!

2/10 Forfærdeligt

Jeffrey

Rejste med familie, Forretningsrejsende
Synes ikke om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
This property reeks of cigarette smoke. We hate cigarettes! Our room smelled like smoke and then they tried to charge us for smoking in our room!!! It is unbelievable. Worst hotel ever.
Overnattede 1 nat i maj 2024
Svar fra OYO Reservations Dept. den 23. maj 2024
This is NOT what we like to hear. We greatly appreciate your candid feedback about your recent stay and will make sure our Management Team is fully aware of this situation, so that this does not happen again to you or any other patrons of OYO Hotel/ Casino.

8/10 Udmærket

Carlos

Rejste med partner
Synes godt om: Rengøring, service og personale, faciliteter
The entire staff was great, front desk & housekeeping had zero issues. Extremely friendly and helpful my entire stay & the hotel itself was pretty clean. The only drawbacks during my stay was the fact that the elevator button on the 3rd floor didn’t work for some reason, so we had to take the stairs, which is fine since it isn’t a higher floor. And the demolition next door is a little noisy in the morning if you’re directly facing it, but it wasn’t a dealbreaker. This is my second time staying here, for the price is definitely worth it.
Overnattede 5 nætter i maj 2024
Svar fra OYO Reservations Dept. den 23. maj 2024
We sincerely apologize for the issue you experienced and hope the rest of your stay was enjoyable. Thank you for the feedback and we hope to see you again soon!

8/10 Udmærket

Salvador

Rejste med partner
Synes godt om: Rengøring
Synes ikke om: Overnatningsstedets tilstand og faciliteter
The elevator was by far the worst thing about the Oyo. One functional elevator for an entire floor of rooms, you’re talking half an hour sometimes to get up and down to your room. Same thing for the parking garage elevator, only one worked. Aside from that, dining options were kind of limited, hooters was the only thing open late. The cafe closes way too early, we went for EDC and wouldn’t get up till later, a cup of coffee would have been nice but we had to go off property to get anything worthwhile. Guess we can’t expect much for a cheaper rate and booking later than we should have.
Overnattede 5 nætter i maj 2024
Svar fra OYO Reservations Dept. den 23. maj 2024
We want to personally apologize that the hotel did not meet your expectations.

6/10 Okay

joshua

Rejste med partner
Synes godt om: Rengøring
Synes ikke om: Service og personale, overnatningsstedets tilstand og faciliteter
For being a hotel and casino in Vegas I expected more. There were cracks in the doors chunks missing from the door jam like someone forced it open. The AC was broken in our room. Called there maintenance twice went to the front desk about it. Nothing. It's Vegas it's hot you need ac. But I guess this is there marketing trick to get ppl out of the rooms and into the casino. Won't be back.
Svar fra OYO Reservations Dept. den 23. maj 2024
We are sad to read that our service was a disappointment during your last stay. We take great pride in delivering excellent service. Unfortunately we failed to exceed this expectation and for this, we are truly sorry.

2/10 Forfærdeligt

Ilaria

Rejste med familie, Forretningsrejsende
Synes ikke om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Room was dirty, staff was rude, also I got charge for smoking violation and I got charged more then $400 and I don’t smoke nobody does from my family very disappointed I will never return to this horrible place
Overnattede 4 nætter i maj 2024
Svar fra OYO Reservations Dept. den 23. maj 2024
We apologize for your recent experience with us. We will pass this to the rest of our Management team so that they are aware of this situation.

10/10 Fremragende

Pier Angeli

Rejste i en gruppe
Synes godt om: Rengøring, service og personale, faciliteter
like the place. cheapest hotel near the strip. the room and bathroom needs a bit of an improvement but stayable. needs a bit of renovation and more elavators please. had to wait too long for elevators. but staircase is always open. but not convenient if your room is up on the 12th floor. otherwise, it’s got great location if you want a cheap hotel near the strip.
Overnattede 3 nætter i maj 2024
Svar fra OYO Reservations Dept. den 23. maj 2024
This is NOT what we like to hear. We sincerely apologize that your recent stay with us did not exceed your expectations. We appreciate your feedback and we will we make sure our management team is aware of this situation.

4/10 Dårligt

Reiner

Rejste i en gruppe
Synes ikke om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter
Zimmer wurden nicht gereinigt nur nach mehrmaligen Nachfragen 1 mal. Aufzug ging nicht. Nach Beschwerde wurde gesagt dass wir ja gehen Können. Nie wieder OYO
Overnattede 8 nætter i maj 2024
Svar fra OYO Reservations Dept. den 23. maj 2024
Das ist NICHT das, was wir gerne hören. Wir freuen uns sehr über Ihr offenes Feedback zu Ihrem letzten Aufenthalt und werden sicherstellen, dass unser Managementteam sich dieser Situation voll bewusst ist, damit Ihnen oder anderen Gästen des OYO Hotel/Casinos nicht noch einmal etwas passiert.

8/10 Udmærket

Joel

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter
Overnattede 4 nætter i maj 2024
Svar fra OYO Reservations Dept. den 23. maj 2024
Please come see us again soon!

6/10 Okay

Tyler

Forretningsrejsende
Synes godt om: Service og personale
Synes ikke om: Overnatningsstedets tilstand og faciliteter
Run down hotel.
Overnattede 1 nat i maj 2024
Svar fra OYO Reservations Dept. den 21. maj 2024
We want to personally apologize that the hotel did not meet your expectations.

4/10 Dårligt

Robert, Castle Rock

Forretningsrejsende
Synes ikke om: Overnatningsstedets tilstand og faciliteter
No working ice machine on the floor. No in room coffee or in room refrogerator.
Overnattede 1 nat i maj 2024
Svar fra OYO Reservations Dept. den 21. maj 2024
We want our guests to have the best experience possible where everything exceeds their expectations. We are sorry if that was not the case during your visit.

4/10 Dårligt

Colten

Overnattede 4 nætter i maj 2024
Svar fra OYO Reservations Dept. den 23. maj 2024
Please come see us again soon!

2/10 Forfærdeligt

Soshi

Synes ikke om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
S
Overnattede 1 nat i maj 2024
Svar fra OYO Reservations Dept. den 21. maj 2024
Thank you for your review.

6/10 Okay

Cammi

Rejste med familie og småbørn
Synes godt om: Service og personale, faciliteter
Synes ikke om: Overnatningsstedets tilstand og faciliteter
Great location close to the strip. The property is showing its age. Could use updating.
Overnattede 1 nat i maj 2024
Svar fra OYO Reservations Dept. den 20. maj 2024
We apologize that you feel we have under-performed, but we appreciate your candid feedback!

8/10 Udmærket

Patricia

Rejste i en gruppe
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Very affordable and decent location - not right on the Strip but convenient. There was only one working elevator, which we heard has been the case for quite some time. They really need to fix at least one other one. The construction next door at the Tropicana was annoying with jackhammering early in the morning. Otherwise, it was a great experience.
Overnattede 3 nætter i maj 2024
Svar fra OYO Reservations Dept. den 20. maj 2024
This is NOT what we like to hear. We sincerely apologize that your recent stay with us did not exceed your expectations. We appreciate your feedback and we will we make sure our management team is aware of this situation.

4/10 Dårligt

Brian

Synes ikke om: Overnatningsstedets tilstand og faciliteter
Overnattede 2 nætter i maj 2024
Svar fra OYO Reservations Dept. den 21. maj 2024
Please come see us again soon!

10/10 Fremragende

Martha

Synes godt om: Rengøring, service og personale, faciliteter
Everything was good just needs some updating but overall was decent.
Overnattede 2 nætter i maj 2024
Svar fra OYO Reservations Dept. den 20. maj 2024
Thanks for this great review! We are happy to hear you enjoyed your stay and look forward to seeing you again next time!

2/10 Forfærdeligt

Junichiro

Synes ikke om: Rengøring, faciliteter, overnatningsstedets tilstand og faciliteter
The noise from the air conditioner was too much. You should try sleeping in this room once. You will never be able to sleep. Please don't charge money for a room that people can't sleep in the future.
Overnattede 1 nat i maj 2024
Svar fra OYO Reservations Dept. den 20. maj 2024
We sincerely apologize that your recent visit was not what you hoped it would be. We hope you will give us a second chance in the future.

10/10 Fremragende

CARLOS

Rejste med partner
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
NICE AND QUIET
Overnattede 4 nætter i maj 2024
Svar fra OYO Reservations Dept. den 21. maj 2024
Thank you for this feedback. We’re happy to hear you had a good time and hope you’ll come back and see us again!

6/10 Okay

Thorsten

Synes godt om: Service og personale
The A/C was very low. The bes sheets had small hairs on them. Windows were extremely dirty ( probably from the demolition of a building next door) Only one elevator was working… Staff was very friendly and supportive.
Overnattede 1 nat i maj 2024
Svar fra OYO Reservations Dept. den 20. maj 2024
Thank you for providing this feedback about your recent stay. We’re happy to hear you enjoyed our staff but apologize that our rooms & facilities did not exceed your expectations

6/10 Okay

Jonathan

Synes godt om: Rengøring, service og personale, faciliteter
Only one of the three elevators were working, which caused some delays getting to and from the room.
Overnattede 3 nætter i maj 2024
Svar fra OYO Reservations Dept. den 20. maj 2024
This is NOT what we want to hear! We apologize if your stay was less than you had hoped for.

4/10 Dårligt

Cristina

Synes ikke om: Rengøring, overnatningsstedets tilstand og faciliteter
Room was not cleaned well. Faucet handle broken, all the surfaces had dust and sticky parts. Window couldn’t even close all the way so it was loud from outside. Couldn’t sleep the first night because of it
Overnattede 2 nætter i maj 2024
Svar fra OYO Reservations Dept. den 17. maj 2024
We want to personally apologize that the hotel did not meet your expectations.

2/10 Forfærdeligt

Jennifer

Synes ikke om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter
Awful
Overnattede 1 nat i april 2024
Svar fra OYO Reservations Dept. den 20. maj 2024
We sincerely apologize if your visit was less than satisfactory. We are dedicated to improvement, and we would appreciate any additional feedback you may have.

2/10 Forfærdeligt

Horacio

Rejste med partner
I got an extra charge on my card
Overnattede 3 nætter i maj 2024
Svar fra OYO Reservations Dept. den 23. maj 2024
We sincerely apologize if your visit was less than satisfactory. We are dedicated to improvement, and we would appreciate any additional feedback you may have.

2/10 Forfærdeligt

FLORIBEL

Synes ikke om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter
Overnattede 4 nætter i april 2024
Svar fra OYO Reservations Dept. den 17. maj 2024
Please come see us again soon!

4/10 Dårligt

Lorena

Synes ikke om: Overnatningsstedets tilstand og faciliteter
Na
Overnattede 1 nat i maj 2024
Svar fra OYO Reservations Dept. den 15. maj 2024
Thank you for your review.

2/10 Forfærdeligt

Alexiss

Terrible
Overnattede 2 nætter i april 2024
Svar fra OYO Reservations Dept. den 15. maj 2024
We sincerely apologize if your visit was less than satisfactory. We are dedicated to improvement, and we would appreciate any additional feedback you may have.

2/10 Forfærdeligt

Jeannie

Rejste med partner
Synes ikke om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Staff was HORRIBLE! The General manager and the shift manager were so rude!! They charge you a resort fee for a nasty hotel. Out of 6 elevators only ONE was working. It would be over 20 minutes to even get into one. We were on the 11th floor and would take the stairs instead.. Then we received a notice that the smoke detector detected smoke in our room therefore we were going to be charge over $400. I tried talking to the front desk and they gave me a script of that it was non refundable and I had to dispute it with my credit card. Spoke with 2 shift managers who laughed at me when I explained that I didn’t smoke and have never smoked. She was being sarcastic and plain rude! I happened to check the BBB and there are hundreds of complaints for the same reason. So they charge you cheap for your room but get you with these nonsense fees. It is ridiculous.. I will NEVER stay there again. I have submitted multiple complaints to get my refund and it has not happened!! DO NOT STAY AT OYO!!
Overnattede 3 nætter i maj 2024
Svar fra OYO Reservations Dept. den 15. maj 2024
This is NOT what we like to hear. We greatly appreciate your candid feedback about your recent stay and will make sure our Management Team is fully aware of this situation, so that this does not happen again to you or any other patrons of OYO Hotel/ Casino.

10/10 Fremragende

Maysa

Overnattede 4 nætter i februar 2024
Svar fra OYO Reservations Dept. den 16. maj 2024
Please come see us again soon!

2/10 Forfærdeligt

Roy

Rejste med partner
Synes ikke om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
I checked in and a couple minutes the toilet started to flood . I have a video and pictures .. the lady down stairs was super rude about it . And didn’t want to switch my room . The line was super long to check in as well one one person working in the front it was the worse
Overnattede 1 nat i maj 2024
Svar fra OYO Reservations Dept. den 14. maj 2024
We sincerely apologize if your visit was less than satisfactory. This is not what we like to hear and not the standard we hold ourselves to. We will make sure your comments reach the appropriate management so we can improve. Thank you for your feedback.

6/10 Okay

Mariana

Synes godt om: Rengøring, service og personale
Overnattede 2 nætter i maj 2024
Svar fra OYO Reservations Dept. den 14. maj 2024
Please come see us again soon!

2/10 Forfærdeligt

Yesenia

Rejste med familie
Synes ikke om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
There was only one elevator to get to my room, wait time was unreasonable. I had to walk up several flights of stairs to get my room. I would not recommend anyone to stay here.
Overnattede 3 nætter i maj 2024
Svar fra OYO Reservations Dept. den 14. maj 2024
This is NOT what we want to hear! We apologize if your stay was less than you had hoped for.

2/10 Forfærdeligt

Georgina

Synes ikke om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter
Overnattede 7 nætter i april 2024
Svar fra OYO Reservations Dept. den 14. maj 2024
Please come see us again soon!

2/10 Forfærdeligt

arome

Synes godt om: Service og personale
Synes ikke om: Rengøring, overnatningsstedets tilstand og faciliteter
Overnattede 1 nat i maj 2024
Svar fra OYO Reservations Dept. den 14. maj 2024
Please come see us again soon!

10/10 Fremragende

Jorge

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter
Overnattede 1 nat i maj 2024
Svar fra OYO Reservations Dept. den 14. maj 2024
Please come see us again soon!

2/10 Forfærdeligt

Laramie

Synes godt om: Service og personale
Synes ikke om: Rengøring, overnatningsstedets tilstand og faciliteter
Horrible smell at the pool. Rooms a/c didn’t work. Elevators mostly down. Bathroom in room filthy.
Overnattede 2 nætter i maj 2024
Svar fra OYO Reservations Dept. den 14. maj 2024
We’re sorry to hear our property didn’t meet your expectations. Please know that your feedback is important to us, so we’ve sent this to Management to help guide decisions that are made to improve our hotel.