Sæsonbestemt udendørs pool, åben fra kl. 08.00 til kl. 22.00, parasoller
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Anmeldelser af Hilton Vacation Club Polo Towers Las Vegas

3.5 out of 5
Hilton Vacation Club Polo Towers Las Vegas
3745 Las Vegas Blvd S, Las Vegas, NV

Anmeldelser

8,4

Alletiders

Bedømmelse på 10 − Fremragende. 1911 af i alt 3550 anmeldelser" "
Bedømmelse på 8 − Udmærket. 879 af i alt 3550 anmeldelser" "
Bedømmelse på 6 − Okay. 354 af i alt 3550 anmeldelser" "
Bedømmelse på 4 − Dårligt. 181 af i alt 3550 anmeldelser" "
Bedømmelse på 2 − Forfærdeligt. 225 af i alt 3550 anmeldelser" "

8,8/10

Rengøring

8,6/10

Service og personale

8,2/10

Faciliteter

8,4/10

Overnatningsstedets tilstand og faciliteter

8,2/10

Miljøvenligt

Anmeldelser

8/10 Udmærket

Thomas Rasmussen

Forretningsrejsende
Synes godt om: Service og personale, værelsets komfort
Nice location. Spacious rooms but a bit old and worn
Overnattede 5 nætter i januar 2024
Svar fra Niki den 6. feb. 2024
Thank you for your positive feedback! We hope to provide you with another amazing experience on your next visit.

2/10 Forfærdeligt

Mogens

Overnattede 1 nat i juli 2022
Svar fra JV den 27. jul. 2022
We regret to hear about this and understand your frustrations. This feedback will be used to improve future resort stays. If you have any other feedback for us, feel free to reach out to us directly.

10/10 Fremragende

Matthew, East York

Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Great value and nice location perfect for going to the mall across the street. The hotel was clean and had the essentials. Elevators aren't the fastest. Service was great
Overnattede 7 nætter i maj 2024

6/10 Okay

Fred

Rejste med familie
Synes godt om: Service og personale
No parking
Overnattede 4 nætter i maj 2024

10/10 Fremragende

Sujit

Rejste med familie og småbørn
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Affordable price. Very clean and spacious.
Overnattede 4 nætter i maj 2024
Svar fra Polo Towers Team, den 28. maj 2024
Thank you for staying at Polo Towers, hope to welcome you back soon.

8/10 Udmærket

Michelle

Rejste med familie
When booking this place you have to be aware that there is construction all around so there is no self-parking. Aside from the fees, the valet parking is a third party and charges separately from hotel. They will try to have you participate in a sales pitch on time share as soon as you check-in. The kitchen was not very clean, dusty, so I wiped everything down and washed dishes prior to using them.
Overnattede 3 nætter i maj 2024
Svar fra Polo Towers Team, den 28. maj 2024
Thank you for staying at Polo Towers, hope to welcome you back soon.

10/10 Fremragende

Ambrosia

Rejste med familie, Rejste med partner, Rejste i en gruppe
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Always easy to get in and out and walking distance to most tourist attractions
Overnattede 3 nætter i maj 2024
Svar fra Polo Towers Team, den 28. maj 2024
Thank you for staying at Polo Towers, hope to welcome you back soon.

10/10 Fremragende

Heather

Rejste med partner
Synes godt om: Service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Very convenient location close to the strip and more affordable than most.
Overnattede 3 nætter i maj 2024
Svar fra Polo Towers Team, den 28. maj 2024
Thank you for staying at Polo Towers, hope to welcome you back soon.

4/10 Dårligt

William

Rejste med partner
Synes ikke om: Rengøring, service og personale
Ok la propiedad pues bien pero lo que refleja el precio por noche es diferente al cobro final , creo que sigue publicidad en el precio engañosa , no lo recomiendo
Overnattede 3 nætter i maj 2024

10/10 Fremragende

Jahayra

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter
Overnattede 3 nætter i maj 2024

10/10 Fremragende

Samantha

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter
Central but peaceful Nice and clean Pool area small and not overcrowded Friendly helpful staff
Overnattede 4 nætter i maj 2024
Svar fra Polo Towers Team, den 28. maj 2024
Thank you for staying at Polo Towers, hope to welcome you back soon.

10/10 Fremragende

Ana

Rejste med partner
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
It was very quiet inside because the hotel doesn't have a casino ....it was super clean, the pool was beautiful, and the gym was excellent. There's a lot of construction going on around this building and the noise early in the morning was very annoying.
Overnattede 5 nætter i maj 2024
Svar fra Polo Towers Team, den 28. maj 2024
Thank you for staying at Polo Towers, hope to welcome you back soon.

10/10 Fremragende

Magdalena

Rejste i en gruppe
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
We stayed in the 2br suite. It was nice and was a great hotel to stay at for our visit. The staff was friendly. We will definitely be back to this place.
Overnattede 3 nætter i maj 2024
Svar fra Polo Towers Team, den 28. maj 2024
Thank you for staying at Polo Towers, hope to welcome you back soon.

2/10 Forfærdeligt

Buddy

Forretningsrejsende
Synes ikke om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Awful stay! The entire area around this property is under heavy construction. The staff is rude and unprofessional. The room was never serviced in my 3 day stay. Save yourself the frustration and book someplace else.
Overnattede 3 nætter i maj 2024
Svar fra Polo Towers Team, den 28. maj 2024
Thank you for taking the time to share comments about your recent stay with us at Polo Towers. We regret to hear and extend our apologies for the less than satisfactory guest service you received. Our team will absolutely learn from your constructive feedback and use it to improve moving forward.

6/10 Okay

Christian

Rejste i en gruppe
Synes ikke om: Service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
The room was clean other than I had to change rooms because of the crickets in the room. I asked for towels and soap and they never brought it. To get to the strip was unsafe and really rocky. I probably wouldn't stay there again but the front desk was nice.
Overnattede 3 nætter i maj 2024
Svar fra Polo Towers Team, den 28. maj 2024
We set a high standard for ourselves, and we’re so sorry to hear that we missed the mark while you were with us and that our standards were not met. Thank you for your feedback and we hope for a second chance at making it right the next time you visit Hilton Vacation Club Polo Towers Las Vegas.

10/10 Fremragende

Jerome

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter
Overnattede 8 nætter i maj 2024
Svar fra Polo Towers Team, den 28. maj 2024
Thank you for staying at Polo Towers, hope to welcome you back soon.

6/10 Okay

Brent

Synes ikke om: Faciliteter, overnatningsstedets tilstand og faciliteter
Roof top pool was great
Overnattede 3 nætter i maj 2024
Svar fra Polo Towers Team, den 28. maj 2024
Thank you for staying at Polo Towers, hope to welcome you back soon.

10/10 Fremragende

marcella

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter
Amazing would stay again Right now there is some construction going on around but not terrible
Overnattede 1 nat i maj 2024
Svar fra Polo Towers Team, den 28. maj 2024
Thank you for staying at Polo Towers, hope to welcome you back soon.

6/10 Okay

Michael

Rejste med partner
Synes godt om: Rengøring, service og personale, faciliteter
There was absolutely no warning about self parking being unavailable during our stay. It’s all under construction. There is nothing BUT construction surrounding the premises. The valet filled up so fast on our check in day I was forced to park at the Mriacle mile parking structure at the same price as the valet. And it was quite a walk to and from my car each time. Very inconvenient… the room itself was very nice however and it was structured like an apartment with a full kitchen. We were very pleased. The bad thing is most of the rooms are facing the construction site and the work begins quiet early in the morning. Thank God we brought a box fan to drown out the noise so it didn’t bother us. The staff was amazing , they let me keep my car and luggage with valet after check out so we could go see a show before we left. The renovated roof top pool is very relaxing as well. Over all good experience , it was just the self parking situation that threw it off for us , I wish we got a firm warning ahead of time.
Overnattede 2 nætter i maj 2024
Svar fra Polo Towers Team, den 28. maj 2024
We are so sorry to let you down. Thanks for taking the time to let us know about this issue. We are diligently doing everything possible to communicate any/all impact to our guests. This is estimated to be a 15 month project which started in August of 2023. During this time, we invite you to consider other Hilton properties in Las Vegas. Though we missed the mark during this stay, sure hope you will consider us again after completion and enjoy the new shopping and dining options in the immediate area and allow us to provide a more pleasant and relaxing stay. Thank you for taking the time to give us your feedback.

2/10 Forfærdeligt

Dillon

Rejste med partner
Synes godt om: Rengøring, faciliteter
Synes ikke om: Service og personale
Bad parking staff was super unreasonable will not be back here
Overnattede 3 nætter i maj 2024
Svar fra Polo Towers Team, den 28. maj 2024
We are so sorry to let you down. Thanks for taking the time to let us know about this issue. We are diligently doing everything possible to communicate any/all impact to our guests. This is estimated to be a 15 month project which started in August of 2023. During this time, we invite you to consider other Hilton properties in Las Vegas. Though we missed the mark during this stay, sure hope you will consider us again after completion and enjoy the new shopping and dining options in the immediate area and allow us to provide a more pleasant and relaxing stay. Thank you for taking the time to give us your feedback.

8/10 Udmærket

Julius

Rejste med familie og småbørn
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Great for families. Convenient location to shops and casinos. The elevators was slow. If your brought your car or rental you’re forced to valet.
Overnattede 4 nætter i maj 2024
Svar fra Polo Towers Team, den 28. maj 2024
Thank you for staying at Polo Towers, hope to welcome you back soon.

4/10 Dårligt

Austin

Synes ikke om: Rengøring, overnatningsstedets tilstand og faciliteter
Overnattede 3 nætter i maj 2024
Svar fra Polo Towers Team, den 28. maj 2024
We set a high standard for ourselves, and we’re so sorry to hear that we missed the mark while you were with us and that our standards were not met. Thank you for your feedback and we hope for a second chance at making it right the next time you visit Hilton Vacation Club Polo Towers Las Vegas.

6/10 Okay

Denise

Overnattede 3 nætter i marts 2024
Svar fra Polo Towers Team, den 28. maj 2024
Thank you for staying at Polo Towers, hope to welcome you back soon.

4/10 Dårligt

hope

Synes godt om: Service og personale
They had construction workers working all mornings of my stay. They would literally start at 5am. I got no sleep. The noise was unbearable. I almost went to complain for another room, but I didn’t want to be that person.
Overnattede 3 nætter i maj 2024
Svar fra Polo Towers Team, den 28. maj 2024
We are so sorry to let you down. Thanks for taking the time to let us know about this issue. We are diligently doing everything possible to communicate any/all impact to our guests. This is estimated to be a 15 month project which started in August of 2023. During this time, we invite you to consider other Hilton properties in Las Vegas. Though we missed the mark during this stay, sure hope you will consider us again after completion and enjoy the new shopping and dining options in the immediate area and allow us to provide a more pleasant and relaxing stay. Thank you for taking the time to give us your feedback.

8/10 Udmærket

Chae Yeon

Overnattede 2 nætter i april 2024
Svar fra Polo Towers Team, den 28. maj 2024
Thank you for staying at Polo Towers, hope to welcome you back soon.

10/10 Fremragende

Grace

Rejste med familie og småbørn
Synes godt om: Rengøring, faciliteter
I didn’t like that there was construction on site and there was no parking nearby. Especially struggling with a toddler. But I did like that they had a balcony and it was spacious.
Overnattede 1 nat i maj 2024
Svar fra Polo Towers Team, den 28. maj 2024
Thank you for staying at Polo Towers, hope to welcome you back soon.

10/10 Fremragende

Sheila

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter
The hotel suite we had was exceptional! We had a full kitchen, living room and a small balcony. The hotel sent us an email once we booked about the construction that was happening around the area. We would definitely stay there again.
Overnattede 3 nætter i maj 2024
Svar fra Polo Towers Team, den 28. maj 2024
Thank you for staying at Polo Towers, hope to welcome you back soon.

8/10 Udmærket

Rocio

Rejste med partner, Rejste med familie og småbørn
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
The construction going on around the property isn’t that bad but can get a little noisy sometimes, especially in the morning. That’s the only complaint! Overall very clean and super convenient. The rooms are a little outdated but nothing too bad. Would definitely stay here again next time I’m in Vegas!!
Overnattede 4 nætter i maj 2024
Svar fra Polo Towers Team, den 28. maj 2024
Thank you for staying at Polo Towers, hope to welcome you back soon.

10/10 Fremragende

Maria

Rejste med partner
Synes godt om: Faciliteter
The ladies in the valet check up is very rude all the time! Some of the employees in the front desk have actitudes specially early in the morning! We had great experience with other staff members. We are planning on coming back next year again!
Overnattede 5 nætter i maj 2024
Svar fra Polo Towers Team, den 28. maj 2024
Thank you for staying at Polo Towers, hope to welcome you back soon.

10/10 Fremragende

Mark

Rejste i en gruppe
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Everyone was very courteous and friendly
Overnattede 7 nætter i maj 2024
Svar fra Polo Towers Team, den 28. maj 2024
Thank you for staying at Polo Towers, hope to welcome you back soon.

8/10 Udmærket

Erick

Synes godt om: Rengøring
Overnattede 3 nætter i maj 2024
Svar fra Polo Towers Team, den 28. maj 2024
Thank you for staying at Polo Towers, hope to welcome you back soon.

4/10 Dårligt

Julius

Synes godt om: Rengøring, service og personale
Synes ikke om: Overnatningsstedets tilstand og faciliteter
Construction started as early as 4:30am.
Overnattede 3 nætter i maj 2024
Svar fra Polo Towers Team, den 28. maj 2024
We are so sorry to let you down. Thanks for taking the time to let us know about this issue. We are diligently doing everything possible to communicate any/all impact to our guests. This is estimated to be a 15 month project which started in August of 2023. During this time, we invite you to consider other Hilton properties in Las Vegas. Though we missed the mark during this stay, sure hope you will consider us again after completion and enjoy the new shopping and dining options in the immediate area and allow us to provide a more pleasant and relaxing stay. Thank you for taking the time to give us your feedback.

10/10 Fremragende

Wilson

Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Great place to relax
Overnattede 1 nat i maj 2024
Svar fra Polo Towers Team, den 28. maj 2024
Thank you for staying at Polo Towers, hope to welcome you back soon.

6/10 Okay

Joan L, Port St. Lucie

Rejste med partner
Synes godt om: Service og personale
Synes ikke om: Faciliteter
Staff was friendly and professional. The unit was clean just a little noisy in the morning for construction would’ve been nicer to have more options to eat on the grounds.
Overnattede 2 nætter i maj 2024
Svar fra Polo Towers Team, den 28. maj 2024
We are so sorry to let you down. Thanks for taking the time to let us know about this issue. We are diligently doing everything possible to communicate any/all impact to our guests. This is estimated to be a 15 month project which started in August of 2023. During this time, we invite you to consider other Hilton properties in Las Vegas. Though we missed the mark during this stay, sure hope you will consider us again after completion and enjoy the new shopping and dining options in the immediate area and allow us to provide a more pleasant and relaxing stay. Thank you for taking the time to give us your feedback.

6/10 Okay

Maita

Rejste med familie
Synes godt om: Rengøring, faciliteter
Synes ikke om: Service og personale
Was disappointed with the parking situation and that there was only one valet staff when we checked in. The day we checked out, there were four staff at the front desk, but they were all on the phone and had to wait awhile just to check out. I could see the frustration of the other guest behind us.
Overnattede 1 nat i maj 2024
Svar fra Polo Towers Team, den 28. maj 2024
Thank you for taking the time to share comments about your recent stay with us at Polo Towers. We regret to hear and extend our apologies for the less than satisfactory guest service you received. Our team will absolutely learn from your constructive feedback and use it to improve moving forward.

10/10 Fremragende

Alexander

Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
The rooms were very huge and I liked this a lot.
Overnattede 5 nætter i maj 2024
Svar fra Polo Towers Team, den 28. maj 2024
Thank you for staying at Polo Towers, hope to welcome you back soon.

8/10 Udmærket

John

Rejste med familie
Synes godt om: Rengøring, faciliteter
Kitchen facilities were great. Though this is a smoke-free resort, we had to change rooms due to the smell of smoke in our assigned room. Construction on the adjacent lot starts at 6am and was noisy.
Overnattede 2 nætter i maj 2024
Svar fra Polo Towers Team, den 22. maj 2024
Thank you for staying at Polo Towers, hope to welcome you back soon.

10/10 Fremragende

Vanessa

Rejste med partner
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Everything was great just not for the parking
Overnattede 4 nætter i maj 2024
Svar fra Polo Towers Team, den 22. maj 2024
Thank you for staying at Polo Towers, hope to welcome you back soon.

10/10 Fremragende

Lance

Overnattede 4 nætter i maj 2024
Svar fra Polo Towers Team, den 28. maj 2024
Thank you for staying at Polo Towers, hope to welcome you back soon.

4/10 Dårligt

Jalal

Forretningsrejsende
Synes godt om: Service og personale
This was by far my worst experience staying in Las Vegas. Loud, nearby construction began at 6 AM, and staff were unaccommodating. I have had generally pleasant and rewarding experiences at Hilton properties around the world, but I will never go back to Polo Tower.
Overnattede 1 nat i maj 2024
Svar fra Polo Towers Team, den 22. maj 2024
We are so sorry to let you down. Thanks for taking the time to let us know about this issue. We are diligently doing everything possible to communicate any/all impact to our guests. This is estimated to be a 15 month project which started in August of 2023. During this time, we invite you to consider other Hilton properties in Las Vegas. Though we missed the mark during this stay, sure hope you will consider us again after completion and enjoy the new shopping and dining options in the immediate area and allow us to provide a more pleasant and relaxing stay. Thank you for taking the time to give us your feedback.

10/10 Fremragende

Sade

Rejste med familie, Rejste med familie og småbørn
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
I loved my stay!
Overnattede 3 nætter i maj 2024
Svar fra Polo Towers Team, den 22. maj 2024
Thank you for staying at Polo Towers, hope to welcome you back soon.

8/10 Udmærket

Christopher

Rejste i en gruppe
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
The full kitchen was a nice touch
Overnattede 7 nætter i maj 2024
Svar fra Polo Towers Team, den 22. maj 2024
Thank you for staying at Polo Towers, hope to welcome you back soon.

8/10 Udmærket

Jarrod

Rejste med partner
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Very close to the strip and in walking distance to most attractions.
Overnattede 4 nætter i maj 2024
Svar fra Polo Towers Team, den 22. maj 2024
Thank you for staying at Polo Towers, hope to welcome you back soon.

10/10 Fremragende

Johnny B.

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter
I love the rooftop pool !
Overnattede 4 nætter i maj 2024
Svar fra Polo Towers Team, den 21. maj 2024
Thank you for staying at Polo Towers, hope to welcome you back soon.

10/10 Fremragende

Santos

Rejste med partner
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Great place and quite
Overnattede 4 nætter i maj 2024
Svar fra Polo Towers Team, den 21. maj 2024
Thank you for staying at Polo Towers, hope to welcome you back soon.

10/10 Fremragende

Alejandra

Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Good
Overnattede 4 nætter i maj 2024
Svar fra Polo Towers Team, den 21. maj 2024
Thank you for staying at Polo Towers, hope to welcome you back soon.

10/10 Fremragende

JOSE

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter
Muy buena
Overnattede 4 nætter i maj 2024
Svar fra Polo Towers Team, den 21. maj 2024
Thank you for staying at Polo Towers, hope to welcome you back soon.

6/10 Okay

Stacey

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter
Overnattede 1 nat i maj 2024
Svar fra Polo Towers Team, den 21. maj 2024
Thank you for staying at Polo Towers, hope to welcome you back soon.

4/10 Dårligt

Maxine Andrews

Rejste med familie
Synes ikke om: Faciliteter, overnatningsstedets tilstand og faciliteter
The hallway leading to the lobby was closed at 10pm for waxing the floor. I was advised by staff to walk around outside of the building. When I questioned further, they told me I could go back up the elevator and walk around. When I checked in, the bellman did not offer to take the bags out of the car or assist. There is construction in front of the hotel and parking is limited. Lastly, the room was filthy when we checked in. It had not been dusted,
Overnattede 5 nætter i maj 2024
Svar fra Polo Towers Team, den 22. maj 2024
We set a high standard for ourselves, and we’re so sorry to hear that we missed the mark while you were with us and that our standards were not met. Thank you for your feedback and we hope for a second chance at making it right the next time you visit Hilton Vacation Club Polo Towers Las Vegas.

10/10 Fremragende

Mariela

Rejste med partner
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
This was my first time staying at this hotel and it was very spacious with so many amenities. It was a great stay but it is near construction which made it harder to get to and from the strip. I would still come to visit especially when the construction is done.
Overnattede 2 nætter i maj 2024
Svar fra Polo Towers Team, den 21. maj 2024
Thank you for staying at Polo Towers, hope to welcome you back soon.