Hoteller i Lansing

"Very clesn"

"I didn’t like that I didn’t clean towel for next day. There was a roach in the shower and shower wasn’t clean"

"It wasn’t clean"

"Around 3 am loud noises outside with women screaming about unwanted sexual contact."

"Cool stay"

"I was very disappointed in my stay at Sonesta. The night my daughter and I made it to the hotel, after traveling into town, the person at the front desk was not pleasant as I checked into the room. Once we made it to the hotel, our bed seemed clean and inviting and the air conditioner worked well. Those are about the only complements I can provide. The facilities in the room were not clean. The toilet seat was dirty and had urine droplets on it. The TV did not work. The room was dusty and...

"The property was well maintained and clean."

"We just needed a place to crash and that is what we got. No trouble, but nothing special."

"This hotel has a lot of potential, but my stay was unfortunately disappointing. The toilet didn't flush, the air conditioner was so weak that it did not cool the room, and the bed frame had a metal spike sticking out that actually took a chunk of skin off my leg. What frustrated me most was that the staff already knew about these issues. The front desk explained that they are actively replacing the air conditioners and have already started changing some of the bed frames because of similar...

"Sparkling clean"

"Terrible"

"My sister and I lost power due to a tornado last Thursday so we got a room at Tru. It was our first time staying there but it won’t be our last. This hotel was simply amazing. The staff was very helpful and nice. The front desk even gave us a tour before we got our room. The pool was nice and surprisingly quiet, and the breakfast was very delicious! I definitely recommend this hotel to any and everyone!"

"We checked in on a busy night with a fatigued staff but everyone was super positive and calm. Great breakfast. "

"Everything was great, and the staff was awesome. However, the elevator was VERY dirty, and the tiled walkway to the elevator was very wet. The entrance to the pool is right next to the elevator"

"This was by far the filthiest hotel I have ever stayed at. The carpet in our room was so disgusting you couldn’t even see the pattern. Everything in the room was sticky with grime. Super outdated. Do better Wyndam."

"Check in. Smells on entry. Hearing people have sex at the front desk checking in. Asked for refund. Company I booked with, found 190% better. 6 ways to travel!"

"Room very clean, staff very friendly"

"The casino is a great place to stay just off the highway in Hazel Crest/Homewood. However this is the second time I booked with Expedia that the hotel did not recognize that I paid for my stay in full in advance. Last time I did not know this and was charged twice for my stay - once when I paid thru Expedia, and once when the hotel charged my credit card. It took me a little over a week to get this situation corrected and the duplicate payments refunded to me. This time, knowing what...