Hoteller nær Lakeland University

"Excellent property. Will stay there again."

"Good staff."

"Our room smelled of cigarette smoke. We requested another and were accommodated. The key card sometimes worked and most times didn’t. The room was fine although the AC seemed to make the room more humid somehow. The bathroom fan didn’t work. There were hotel storage items in the swimming pool area. And vacuum cleaners were stored at the bottom of guest access stairway. Breakfast was very basic. All in all over $442 for two nights was too high of a cost."

"Very comfortable room and nice hotel . My only complaint is about Expedia! It’s impossible to have a live conversation if you have to make an adjustment to the reservation. The only option is a AI chatbot or a Chat with an agent after working your way through the Chatbot . Better to book directly with Holiday Inn Express. Even then, I couldn’t talk directly to the Hotel and could only talk to the corporate customer service representatives. But at least I could have a real conversation with them."

"Our room was clean and comfortable. The location is great being downtown. The breakfast was good with several options. We would return."

"Had to ask for another room since the first room they gave us smelled like cigarettes. Other than that. It was fine. Just needed a place to sleep."

"Check in was friendly without incident. Bed made and towels changed without asking or requesting to be done. A prepared hot breakfast served every morning to jumpstart the day. It was a wonderful experience. Thank you!"

"An excellent hotel with friently staff, a good atmosphere, service funktions that worked, the possibility to wash one's own clother for two dollars instead of having to use expensive laundry services. We have no coplaints whatsoever and highly recommend the hotel. "

"Friendly staff, clean rooms, great location"

"Wonderful trip with my wife and 2 month old. Wife loved the spa and I got to golf whistling straights. Great food everywhere. Very nice and helpful staff. I would definitely stay here again."

"This may have been the cleanest hotel I have stayed at. And addition to being clean, it was in good shape--no bashed doorways or worn carpeting. Everything seemed nearly new."

"No humans weird but it worked because we had no issues, no questions but if we did we would of been in trouble or even not had a place to sleep for that reason I would not take a chance again otherwise place was clean and comfy. Also leeft to get room cleaned and new towels either didn't happen"