Hoteller nær Lakeland University

"Everything was great."

"An excellent hotel with friently staff, a good atmosphere, service funktions that worked, the possibility to wash one's own clother for two dollars instead of having to use expensive laundry services. We have no coplaints whatsoever and highly recommend the hotel. "

"the facility is truly beautiful, thank you for hosting us!!"

"Excellent"

"The room was disgusting the bathroom was not clean and the toilet had poop stains in it"

"Very nice small hotel for a weekend getaway,"

"Had a lake view but it was blocked by construction equipment. There is a lot of construction taking place on the property. "

"Clean room "

"Parking lot is ample but a little rough looking. Landscaping could use some love to improve first impression. Lobby is fine but beware that any activity there (like a soccer team party) is easily heard in the first few rooms off the lobby, especially on the 2nd floor. Check in was smooth and staff pleasant. Room was reasonably clean and comfortable but blinds were broken, chair was splattered in paint and bedside lamp was missing a bulb and non-functional. Can’t report on pool or breakfast but...

"Self check in I was not aware. Got checked in alright but room was already occupied. TV was unusable streaming everything and WiFi was terrible."

"Hotel was clean "

"Overpriced and you can’t get any service. The front desk staff are not trained to do much. “I don’t know” was all I got. How are you tasked to work the front desk, where customers are expecting to be helped and you have to ask your manager about every question? I asked to change my form of payment and was told “ I don’t know how to do that”. I asked about late check out and was told “I have to ask my manager”. Very standard questions, no answers. I was an idiot for having chose this hotel....

"Great location. On the harbor and downtown area. Manager was very attentive to our needs. Breakfast bar was very well stocked. Will stay there again."