Hytter i Lake Tarawera

"Gorgeous view and location. Was unaware that the restaurant was closed due to flooding which was inconvenient as when we booked it said that the restaurant was still operational. Everything was a bit run down but clean and smelled great. Shower appeared to be a bit dirty around the edges and sink took a while to drain and toilet didn't flush well. The resort manager Clare was lovely. Loved the glow worms. Would've been nice to know that the restaurant and a huge majority of the bar area is...

"It was basic accommodation. We were concerned that the main door was lockable but not the door to the balcony. We only had 1 pillow per person and only a kettle. The sound proofing is not good you can hear people in adjoining rooms."

"The location is excellent but that is where it ends. I have no idea why everyone is giving it the 4 or 5 stars. Please people tell the truth. The rooms are mediocre at best and very dated. The shower robes basically told the full story. They were fraying to bits. The bed was uncomfortable to sleep in as the mattress seemed very tired as you sunk right into it and the electric heaters gave such a dry heat we had to turn them all off. Freezing was a more comfortable option. The breakfast, was...

"My fiancé and I absolutely loved the black swan hotel!! Such a relaxing environment to unwind after a busy travel day or activities around Rotorua. Would 1000% recommend!"

"Alt var perfekt og maden perfekt "