Hoteller i La Vernia

"Prepaid for a King Room and the plumbing did not work properly. I was told that my only choice was a Queen Room where the exhaust fan in the bathroom did not work. I had to pay extra for the King Room and was not offered any type of compensation. The housekeeping staff were very friendly."

"more clean"

"Amazing hotel the reception was by herself and handled everything really well. Very cleaned and my kids enjoyed and asked to stay again there"

"La habitación olía a humedad, pero todo limpio y bien"

"Everything exelent"

"Nice hotel. Parking was a bit scarce, but can’t really complain. Would’ve liked to see more food selections but it was still convenient."

"After floating the river all day, the pool was exactly what we needed 😍🍹 The hotel was clean, relaxing, and the perfect spot to unwind in New Braunfels. Nothing beats jumping in the pool after a long day on the water. Definitely a stay I’d book again."

"Clean Room with everything I needed for a two day trip. No hassle."

"I stayed for 3 days and on my last day I called the front desk to request clean towels. The person at the front desk asked if I was checking out that day, and when I said yes, he told me I could come and get the towels myself. I found this very upsetting and unprofessional, especially since housekeeping staff was already present. As a paying guest, I expected basic customer service and assistance during my stay until checkout time."

"Clean, cool room, hot shower. The parking lot was spacious fenced in secure everyone at the front desk I dealt with was just super nice 👍"

"One of the best I’ve ever stayed in. Clean and nice staff. Nice pool. Breakfast amazing. 5 of5."

"Clean room, nice breakfast options, clean "

"Not a fan of only one entrance/exit."

"Front desk guy had a great attitude every night and was very helpful with any questions about local travel and food. Pillows were nice and soft. Room was clean. Well maintained. Great experience!"

"There was a cockroach in the breakfast area. Wish I could upload a photo. It was on its back half dead and as big as my thumb. Disgusting."

"I can’t wait to go back. The grounds were perfect. The staff was so friendly . The whole experience was perfect."

"Amazing stay. Would recommend and stay again."

"The staff was very helpful. The breakfast was very good and the breakfast area was also well maintained"

"Super clean, great location"