Udendørs pool, liggestole
Tjek tilgængelighed

Anmeldelser af KL Service Apartment at Times Square

4 out of 5
KL Service Apartment at Times Square
Berjaya Times Square East Tower, Suite A-40-09, No.1, Jalan Imbi, Kuala Lumpur

Anmeldelser

7,2

Godt

Bedømmelse på 10 − Fremragende. 33 af i alt 108 anmeldelser" "
Bedømmelse på 8 − Udmærket. 29 af i alt 108 anmeldelser" "
Bedømmelse på 6 − Okay. 27 af i alt 108 anmeldelser" "
Bedømmelse på 4 − Dårligt. 7 af i alt 108 anmeldelser" "
Bedømmelse på 2 − Forfærdeligt. 12 af i alt 108 anmeldelser" "

7,0/10

Rengøring

7,2/10

Service og personale

7,0/10

Faciliteter

6,8/10

Overnatningsstedets tilstand og faciliteter

3,6/10

Miljøvenligt

Anmeldelser

6/10 Okay

Tim

Rejste med familie
Slidt men rent
Billeder levede ikke op til lejlighedens stand. Lejligheden fremstod slidt og sofaen beskidt, men ellers var lejligheden ren. Personen som vi skulle tjekke ind hos gav os blot en nøgle i lobbyen, det var det information vi fik om stedet. Faciliteterne i bygningen er super lækre, en super børne venlig og stor pool og et udemærket fitness rum.
Overnattede 2 nætter i juli 2023

8/10 Udmærket

Anja

Synes godt om: Rengøring, værelsets komfort
Overnattede 3 nætter i februar 2018
Svar fra Abdur Rahman den 3. mar. 2018
Thank you very very much for your nice comments. Hope to serve you again very soon.

6/10 Okay

Hollie

Very central great location to get buses for day tours and the bus to and from Singapore. Property quite dated and tired
Overnattede 2 nætter i februar 2024

2/10 Forfærdeligt

Eva

Rejste med familie og småbørn
Synes ikke om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter
1st room they gave us was listed non smoking but had smoke smells. They provided no other options but to spray perfume. Extremely dirty towels and sheets, including blood, hair, and dirt. Rugs were filthy and smelled of urine. The second room they gave us was equally dirty, had smelly mildewed shorts from previous guest hanging in the closet - and the electricity got cut at night from the power company because they didn't pay the electric bill. The electricity was not restored.
Overnattede 2 nætter i oktober 2023

6/10 Okay

Verificeret rejsende

Synes ikke om: Rengøring, overnatningsstedets tilstand og faciliteter, værelsets komfort
Please not that there is no parking provided
Overnattede 1 nat i juli 2023

4/10 Dårligt

Keiko

Rejste med familie
Synes ikke om: Faciliteter
鍵が開かなくなってしまい連絡が取れなかっりした。鍵を直したが今度は鍵がかからず部屋を変えて一日中時間を無駄に しまし。
Overnattede 8 nætter i februar 2023

4/10 Dårligt

Keiko

Rejste med familie
Synes ikke om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
トイレが水漏れして何時でも床がびしょびしょで滑るので危ない事ともっていったスリッパがダメになった。
Overnattede 5 nætter i februar 2023

6/10 Okay

Yee Kang

Rejste i en gruppe
Synes ikke om: Rengøring, overnatningsstedets tilstand og faciliteter
Good.
First day we arrived, one our clean towel was damp and wasn’t that clean. 2nd day our toilet bowl was almost overflowed and they came to fix it 30 minutes later. Overall a good but can be improve.
Overnattede 3 nætter i august 2020
Svar fra Abdur Rahman den 30. aug. 2020
Thank you.

10/10 Fremragende

nazim

Rejste med familie
Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
Good
Good service and nice place for family
Overnattede 2 nætter i juli 2020
Svar fra Abdur Rahman den 28. jul. 2020
Thank you so much for your nice comment.

6/10 Okay

Verificeret rejsende

Synes godt om: Rengøring, faciliteter
Overnattede 2 nætter i januar 2020
Svar fra Abdul Rahman den 15. jan. 2020
Thank you

2/10 Forfærdeligt

Hubert, Australia

Rejste med partner
Synes ikke om: Rengøring, faciliteter
We requested but did not get two access cards. The room was freezingly cold, when requested for two blankets, we got only one! There's no complimentary coffee, tea or suger. They charged an extra $10 per night, when I'm supposed to have paid in full! I'll never return to KL Service Apt, even if they paid me!
Overnattede 2 nætter i december 2019
Svar fra Abdur den 3. jan. 2020
Thank you so much.

10/10 Fremragende

Verificeret rejsende

Rejste med familie
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
The room view was fantastic and please rectify your TV channel cos in the room cannaot watch
Overnattede 1 nat i december 2019
Svar fra Abdur Rahman den 23. dec. 2019
Thank you very very much for your nice comments. Hope to serve you again very soon.

10/10 Fremragende

Anders

Rejste med familie
Synes godt om: Service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
Overnattede 8 nætter i november 2019
Svar fra Abdur Rahman den 28. nov. 2019
Thank you very very much for your nice comments. Hope to serve you again very soon.

8/10 Udmærket

Akbar

Rejste med familie
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Central location. Accessible to food and shopping.
Overnattede 1 nat i november 2019
Svar fra Abdur Rahman den 24. nov. 2019
Thank you very much. Your appriciation will inspire us a lot.

4/10 Dårligt

AA, Washington, DC

Synes ikke om: Rengøring
Property condition was not ideal. It was old with small insects under the rotten wood.
Overnattede 1 nat i november 2019
Svar fra Abdur Rahman den 12. nov. 2019
Thank you.

6/10 Okay

Gutsybel, Singapore

Rejste med familie
Synes ikke om: Faciliteter, overnatningsstedets tilstand og faciliteter
Security is good as no one can come from shoppibg mall or carpark. Quite run down.
Overnattede 3 nætter i oktober 2019
Svar fra Abdur Rahman den 15. okt. 2019
Thank you.

8/10 Udmærket

Derrick

Rejste i en gruppe
Synes godt om: Rengøring, service og personale
Synes ikke om: Overnatningsstedets tilstand og faciliteter
Nice location. The con is the room structure old and some of the floor tile can feel like come out.
Overnattede 2 nætter i oktober 2019
Svar fra Abdur den 9. okt. 2019
Thank You.

8/10 Udmærket

Clarice

Synes godt om: Rengøring, værelsets komfort
Able to give us complimentary toiletries like more shampoo, body wash and bed room slippers will be an area of improvement.
Overnattede 3 nætter i september 2019
Svar fra Abdur den 27. sep. 2019
Dear guest! Thank you so much for your nice comment.

10/10 Fremragende

Kai Li

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
很棒體驗
Overnattede 3 nætter i september 2019
Svar fra Abdur Rahman den 19. sep. 2019
Thank you very very much for your nice comments. Hope to serve you again very soon.

10/10 Fremragende

Verificeret rejsende

Rejste med familie
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Nice apartment. Spacious. Awesome views. Pool towels would have been nice.
Overnattede 5 nætter i september 2019
Svar fra Abdur Rahman den 15. sep. 2019
Thank you very much for your nice comments. We are waiting for you to serve again in our apartment.

6/10 Okay

Verificeret rejsende

Overnattede 1 nat i september 2019
Svar fra Abdur Rahman den 4. sep. 2019
Thank You.

6/10 Okay

Jenny

Synes godt om: Service og personale
見到蟑螂在房內出現
Overnattede 4 nætter i august 2019
Svar fra Abdur den 24. aug. 2019
Thank You.

8/10 Udmærket

지영

Synes godt om: Service og personale, værelsets komfort
위치는 정말 좋다. 어디든 쉽고 편리하게 이동 가능. 숙소에 개미가 있어서,,, 벌레퇴치제를 뿌려놓아야 했다.
Overnattede 4 nætter i august 2019
Svar fra Abdur den 22. aug. 2019
Thank you so much for your nice comment.

2/10 Forfærdeligt

Edlyn Emilie

Synes ikke om: Rengøring, overnatningsstedets tilstand og faciliteter, værelsets komfort
dissatisfied stay
the room is just a room with partition, which makes it smaller. the single bed was horrible, bath tub was dirty, lighting was bad.
Overnattede 3 nætter i august 2019
Svar fra Abdur Rahman den 14. aug. 2019
Thank you.

10/10 Fremragende

YS, JB

Rejste med familie
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Good Location and Service. Will come again. Person in charge also considered. We have reserve 2 rooms and they try to put us at the same floor.
Overnattede 1 nat i august 2019
Svar fra Abdur Rahman den 13. aug. 2019
Thank you very much for your nice comments. Your appreciation will encourage us to serve the guest much more better. We will be happy to get nice guest like you again and again.

10/10 Fremragende

Verificeret rejsende

Overnattede 2 nætter i august 2019
Svar fra Abdur Rahman den 13. aug. 2019
Thank you very much for your nice comments. Your appreciation will encourage us to serve the guest much more better. We will be happy to get nice guest like you again and again.

8/10 Udmærket

Jaime

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
KL IS KOOL
The internet was spotty and frustrating at times, otherwise, I liked the hotel quite a bit. It was walking distance to the MRT and a number of coffee shops and restaurants (if you're not familiar with the weather in Malaysia, just know you WILL sweat, so minimizing your walking is a blessing-STEEEAMY : ) ). This hotel is suitable for any of your typical travelling needs and KL was super cool. The Batu caves were the most beautiful attraction I've seen in any of my travels-a must see!
Overnattede 5 nætter i juni 2019
Svar fra Abdur den 3. aug. 2019
Thank you very much.

8/10 Udmærket

Verificeret rejsende

Rejste med familie
Synes godt om: Service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
bolehlah.hotel mewah byk mat arab dan miss china...snng teruss agent shj..rahman -0162979329 lg ok info
Overnattede 1 nat i juli 2019

10/10 Fremragende

Jun Ho

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
굿 메모리
친절하고 편리함
Overnattede 4 nætter i juli 2019
Svar fra KL Service Apartment at Times Square den 24. jul. 2019
Dear Valued Guests! Thank you for taking the time to share your rating. We hope to welcome you back to our hotel in near future! Sincerely, Abdur Rahman - Guest Experience Manager.

10/10 Fremragende

Verificeret rejsende

Rejste med familie
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
房間乾淨,空間大,景觀非常好,全家人玩得很愉快,
Overnattede 5 nætter i juli 2019
Svar fra Abdur Rahman den 15. jul. 2019
Dear Guest!Thank you very much for your nice comments. Your appreciation will encourage us to serve the guest much more better. We will be happy to get nice guest like you again and again.

8/10 Udmærket

Ade, Singapore

Rejste med partner
Synes godt om: Service og personale, faciliteter
Location is great. Apartment is old. The layout is weird. There’s a wardrobe right in front of the bed, but there is no space to open the door. You need to walk sideways to pass thru. Weird sewage smell in toilet. Luckily the smell doesn’t linger into bedroom
Overnattede 3 nætter i juni 2019
Svar fra Abdur den 27. jun. 2019
Thank You.

6/10 Okay

CHANGSEOK

Overnattede 3 nætter i juni 2019
Svar fra Abdur den 21. jun. 2019
Thank you.

10/10 Fremragende

Verificeret rejsende

Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Un très bon hôtel, tout est à côté avec une belle piscine et une salle de fitness
Overnattede 4 nætter i juni 2019
Svar fra Abdur Rahman den 18. jun. 2019
Thank you very very much for your nice comments. Hope to serve you again very soon.

8/10 Udmærket

Verificeret rejsende

Synes godt om: Service og personale, værelsets komfort
Synes ikke om: Rengøring
room cleanliness needed - especially in bathroom.
Overnattede 1 nat i marts 2019
Svar fra Abdur Rahman den 8. jun. 2019
Thank you very much for your nice comments. We are waiting for you to serve again in our apartment.

10/10 Fremragende

Shaminder Singh

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
Good Experience
The apartment was in good condition and central to all the facilities for travel. For the first day I was given a temporary room, that was sorted by the second day, other than that the support and service was excellent. I myself would certainly use the Time Square apartments again. I would give 4.5-5 star.
Overnattede 10 nætter i maj 2019
Svar fra Abdur Rahman den 26. maj 2019
Thank you very much for your nice comments. Your appreciation will encourage us to serve the guest much more better. We will be happy to get nice guest like you again and again.

6/10 Okay

ｃｅｌｅｓｔｅｒ　ｃｈｏｎｇ, ｈｏｎｇ　ｋｏｎｇ

Rejste med familie
Synes ikke om: Rengøring, service og personale
缺點;陳設有點老舊, 2個洗手間抽氣扇抽力嚴重不足,要將洗手間大門打開,才能讓熱氣散去, 跟服務人員反映床單上有油漆污穢,但沒幫我們更換,bad mattress沒有彈性，在沒有預先通知情況下，此酒店在登記入住時，收了按金２００及服務費３０，而那３０元是不退回，為什麼我們訂酒店時沒有預先說明？到達後登記時有小問題，尚算很快得到解決。 優點：保安不錯，房間大，可容納５個人，位置不錯，樓下有商場，食店，超市，靠近鐵路站
Overnattede 3 nætter i maj 2019
Svar fra Abdur Rahman den 25. maj 2019
Thank you.

6/10 Okay

Glen

Synes godt om: Værelsets komfort
Synes ikke om: Service og personale
Good at cheap price but not a great hotel
It was cheap and the property is a bit dated and is very much an apartment not a hotel with extensive service but comfortable enough at the price. Unexpected key deposit requirement (in cash) was also a bit of a nasty surprise as well. Good location though and very central to shopping.
Overnattede 1 nat i maj 2019
Svar fra Abdur Rahman den 14. maj 2019
Thank you.

8/10 Udmærket

Verificeret rejsende

Rejste med familie og småbørn
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
My boys enjoyed the pool because it is open even at night
Overnattede 2 nætter i april 2019
Svar fra Abdur Rahman den 8. maj 2019
Dear Valued Guests! Thank you for taking the time to share your rating. We hope to welcome you back to our hotel in near future! Sincerely,Abdur Rahman - Guest Experience Manager

6/10 Okay

Verificeret rejsende

Synes ikke om: Rengøring, service og personale
the service apartment booking is run by agent, and the agent management is not professional. the room is messy and unclean during checking. the room is quite old, the towers are yellowish... but the city view from the hotel is great.
Overnattede 1 nat i april 2019
Svar fra Abdur Rahman den 6. maj 2019
Thank you.

8/10 Udmærket

Verificeret rejsende

Synes godt om: Rengøring, service og personale
checking out was hassle free. There's no complimentary parking.
Overnattede 3 nætter i april 2019
Svar fra Abdur Rahman den 22. apr. 2019
Thank you very much. Your appriciation will inspire us a lot.

8/10 Udmærket

NURUL AIN SHAFINA

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
Overnattede 3 nætter i april 2019
Svar fra Abdur Rahman den 16. apr. 2019
Thank you very much. Your appreciation will inspire us a lot.

8/10 Udmærket

Verificeret rejsende

價錢勝於一切，有潔癖勿訂
地點非常好，鄰近亞羅街及大型商場，方便食嘢及shopping. 第一晚的房間，其中一個洗手間沒有熱水，主人房洗手間花灑水制壞掉，浴缸不能去水，所有人無法沖洗，投訴後更換了房間，間隔一樣，但比較企理，兩個洗手間都有熱水; 住了5日 一共見過3隻曱甴 另外，執房時比廁所廁紙及面紙收走後，沒有refill ， whatsapp 聯絡人話會比我地亦無影，要等第二朝執房先有。 泳池， 健身房 設備很好 想訂此房的朋友留意，此房間不是酒店，是apartment 沒有check in 櫃檯 不過，如果以價錢來說，非常化算
Overnattede 5 nætter i april 2019
Svar fra Abdur Rahman den 4. maj 2019
Thank you very much. Your appriciation will inspire us a lot.

8/10 Udmærket

Verificeret rejsende

Rejste med familie
Synes godt om: Rengøring, overnatningsstedets tilstand og faciliteter
Synes ikke om: Service og personale, faciliteter
Property was clean and secure all the time. the room was capacious however the worst thing was that the internet was available only in the room. You come out of the room and u would lose the connection Plus there was no phone connection and no locker in the room!!
Overnattede 4 nætter i marts 2019
Svar fra Abdur Rahman den 1. apr. 2019
Dear Valued Guests! Thank you for taking the time to share your rating. We hope to welcome you back to our hotel in near future! Sincerely, Abdur Rahman - Guest Experience Manager.

2/10 Forfærdeligt

Verificeret rejsende

Synes ikke om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
bed with body hair
Room check in need to make local calls, not recommended for no phone card traveller. Room is old and poor condition. Two thin bathing towels are provided, with 2 tooth brushes, 2 small shampoo bottles and 2 tiny soaps. No hand/ hair/ face towel, and no bathing mat for the floor which makes to toilet really wet after shower, Bathtub is old (rusting) Water needs very long time to heat up which was not mentioned with any note, have to shower with cold water at the beginning. Toilet has bunch of insect on the ceiling. I have video for that living thing recorded. Highly doubt the floor has cleaned as we saw rubbish still on the floor. Blanket case is full with wrinkles and body hair on bed! Totally horrible stay.
Overnattede 2 nætter i marts 2019
Svar fra Abdur den 28. mar. 2019
Thank You.

6/10 Okay

Verificeret rejsende

Synes godt om: Rengøring, overnatningsstedets tilstand og faciliteter
Synes ikke om: Service og personale
エントランスが分かりにくい。洗濯スタッフの対応が最悪。担当スタッフからの連絡がなくチェックインにすごく大変な思いをした
Overnattede 1 nat i marts 2019
Svar fra Abdur Rahman den 1. apr. 2019
Thank you so much.

6/10 Okay

Jona

Synes ikke om: Rengøring, overnatningsstedets tilstand og faciliteter
Overnattede 3 nætter i marts 2019
Svar fra Abdur Rahman den 23. mar. 2019
Thank you.

2/10 Forfærdeligt

Verificeret rejsende

Rejste i en gruppe
Synes ikke om: Rengøring, overnatningsstedets tilstand og faciliteter
The owner of the property was extremely unprofessional and rude, he also made us feel extremely unsafe. We waited for 30 mins in the lobby waiting for him to decide to take us to our room. The room was dirty, smelly and had ripped and shaking carpets and lampshades. We immediately asked for our deposit back and left. 0/10 wouldn’t recommend. The owner also said he mitigated the situation with us but he did not. He was a aggressive and yelled at us. We did not feel safe to even tell him we were leaving.
Overnattede 2 nætter i marts 2019
Svar fra Abdur Rahman den 13. mar. 2019
Thank You So Much.

8/10 Udmærket

Verificeret rejsende

Rejste med familie
Synes godt om: Rengøring, faciliteter, overnatningsstedets tilstand og faciliteter
Excellent location. Nice View. However, our free late checkout option was not encouraged. There seems to have been a communication gap as they were not aware of the option in our purchase
Overnattede 2 nætter i februar 2019
Svar fra KL Service Apartment den 5. mar. 2019
Dear Valued Guests! Thank you for taking the time to share your rating. We hope to welcome you back to our hotel in near future! Sincerely, Abdur Rahman - Guest Experience Manager.

8/10 Udmærket

Anonymous

Rejste med familie og småbørn
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Hotel is well located in KL. Accesable by train service to travel throughout KL. hope the hotel could refurnish in near future, fixtures looks kinda old.
Overnattede 3 nætter i februar 2019
Svar fra Abdur Rahman den 19. feb. 2019
Thank you very much for your nice comments and suggestion. We will work hard on your complain and definitely serve more better next time.

10/10 Fremragende

Verificeret rejsende

Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
It’s really excellent hotel, all staff very nice helpful. Room is very computable clean the furniture is new everything is very nice.
Overnattede 1 nat i februar 2019
Svar fra Abdur Rahman den 19. feb. 2019
Dear Valued Guests! Thank you for taking the time to share your rating. We hope to welcome you back to our hotel in near future! Sincerely, Abdur Rahman - Guest Experience Manager.