Ryokaner i Koshinetsu

"スタッフお一人おひとりがそれぞれの役割の中で全体を良くしようとされていた点が良かったです。またホテルのような形式的なサービスではなく、率直に楽しそうに応対していただいた点も良かったです。"

"Beautiful hotel! Well conserved for its age. Very original Japanese experience. Great staff, they really get out of their way to make you feel comfortable. Fantastic experience "

"The private onsen in our room was highlight of our stay. Staff was the best, everyone were helpful and efficient. There is a free shuttle to the snow monkey park. "

"Excellent accommodating some English-speaking staff, clean room, well appointed for onsen life. Great location!"

"Fantastic service from staff, nice hotel with everything included in terms of japanese style and culture. Nice options for private onsen, hot bath and massage treatments as well. Breakfast and dinner in private room at restaurant and the menu was traditionel japanese, well prepared and organized. I fully recommend this hotel"

"It was a great experience. Will return one day"

"目的だった満天の星は見られませんでしたが、リラックスできた滞在でした"

"Extremely high service and friendly staff. Food was excelent. A great place to enjoy a retrieve."

"This location was ideal for us because of its remote location. We had no difficulty with accessibility to it, because the hotel offered complimentary shuttle service to and from the local train station if you pre-arranged it in advance. Food was locally sourced and exceptional in quality. The outdoor baths were relaxing as they were set among the forest. Loved the friendliness of the staff. We had no problem communicating in Japanese but did find some of the Indian staff speaking English with us...

"何度か利用してます。客室露天風呂がお気に入りです。部屋のにおいが少しきつく最初は気になりますが慣れれば大丈夫です。ご飯はボリューム満点でまわりは静かで過ごしやすく満足です。また利用します。"

"スタッフさんの接客サービスが、素晴らしかったです。"

"Very friendly staff. They accommodated all our needs. Thank you for the great stay!"