Udendørsområde

Anmeldelser af Banyan Tree Samui

5 out of 5
Banyan Tree Samui
99/9 Moo 4 Maret Koh Samui, Koh Samui, Surat Thani

Anmeldelser

9,6

Enestående

Bedømmelse på 10 − Fremragende. 292 af i alt 372 anmeldelser" "
Bedømmelse på 8 − Udmærket. 62 af i alt 372 anmeldelser" "
Bedømmelse på 6 − Okay. 15 af i alt 372 anmeldelser" "
Bedømmelse på 4 − Dårligt. 2 af i alt 372 anmeldelser" "
Bedømmelse på 2 − Forfærdeligt. 1 af i alt 372 anmeldelser" "

9,6/10

Rengøring

9,6/10

Service og personale

9,8/10

Faciliteter

9,4/10

Overnatningsstedets tilstand og faciliteter

9,8/10

Miljøvenligt

Anmeldelser

10/10 Fremragende

Camilla

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
Overnattede 2 nætter i august 2018
Svar fra Remko den 24. aug. 2018
Dear Camilla, Thank you for staying with us recently. It is great that our location, service and facilities combined to create a memorable stay for you. We would be honoured to welcome you back in the future for your next visit to Samui. With kind regards, Remko Kroesen General Manager

10/10 Fremragende

Morten

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
Great Pool Villa and excellent service.
Excellent resort with a great contemporary design of the well designed Villas. Spacious and comfortable. The pool in our family ocean view villa had a good size and we used it a lot. Terrace could need more and better quality furnitures to match the high quality of the indoor furnishing. The beach is quite good but the main pool needs a better design of the surroundings and more atmosphere. The food is in general good but do not expect same quality as in the best resorts in Europe or even Four Seasons in Koh Samui. The breakfast is acceptable, but not of highest quality. The Sands restaurant was quite inconsistent. Some really good Thai dishes but some total misses with simple dishes like their grilled steaks. They try a little too hard to cater for the Western tourits palets. Saffron is the Thai restaurant and it is good with some delicious Thai dishes. However we did find the starters much better than the main dishes. The service in the hotel is excellent. Our villa manager Patrick was outstanding and in general the service from all members of the staff was top level. In conclusion, The Banyan Tree Samui offers great villas in a beautiful setting with excellent service.
Svar fra remko kroesen den 10. apr. 2018
Dear Morten, Greetings from Banyan Tree Samui! Thank you for staying with us recently and for taking the time to share your feedback. I am pleased that you were able to have a memorable holiday while enjoying the comfort and privacy of your pool. As you have highlighted, it is the personal touch from our family of associates that is the key element. Our team works tirelessly to deliver bespoke services to our guests and I have shared your feedback with your Villa Host, Patrick, and all associates as recognition for their continual hard work and dedication. I regret that the cuisine across our dining outlets did not exceed your expectations and that we were not able to cater specifically to your tastes. Our culinary team would have been more than happy to create any dishes that would have matched better with your preferences and I hope we shall be able to deliver this for you upon a future visit. Thank you once again for choosing our brand for our travels. We would be honoured to welcome you back to our Sanctuary for the Senses and look forward to creating another relaxing retreat for you. With kind regards, Remko Kroesen General Manager

10/10 Fremragende

Verificeret rejsende

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort

10/10 Fremragende

Eric

Rejste med partner
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Excellent
Overnattede 2 nætter i maj 2024

10/10 Fremragende

Seokyung

Rejste med partner
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
직원들은 세심하고 친절합니다. 프라이버시가 보장되는 빌라와 비치에서 고급 서비스를 받을 수 있어 너무 좋았습니다. 다음번에도 방문하고 싶습니다.
Overnattede 3 nætter i april 2024

10/10 Fremragende

Richard, Brentwood

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter
Overnattede 3 nætter i april 2024

10/10 Fremragende

Ozerk, New York

Rejste med partner
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Excellent property, amazing views, beautiful landscaping, views. Staff is always kind and helpful. Beach, ocean, pool areas are perfect. Views from the rooms, pools in front of each room are wonderful. Would definitely come back.
Overnattede 3 nætter i marts 2024
Svar fra Remko den 2. apr. 2024
Dear Ozerk,Greetings from Banyan Tree Samui, your Sanctuary for the Senses!Thank you for making our resort your holiday destination. It is fantastic to read that your experience at our resort exceeded your expectations. It is feedback such as yours that reaffirms our commitment toward delivering service excellence each day and creating memorable stays for our future guests.It is fantastic that you felt the personal touch and attentive nature of our entire team as this is the level of service we strive for. I have already shared your comments with all to serve as added motivation to continue delighting our guests.Ozerk, thank you once again for staying with us and we look forward to welcome you back and to deliver another memorable tropical escape.With kind regards,Remko KroesenGeneral Manager

10/10 Fremragende

Eng Kiong

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter
Our host Chan made the stay extremely enjoyable
Overnattede 3 nætter i marts 2024
Svar fra Remko den 15. mar. 2024
Dear Eng Kiong,Thank you for staying with us recently. It is great that our location, service and facilities combined to create a memorable stay for you. I am delighted to read that your Villa Host, Chan, catered to your each and every need during your holiday. We would be honoured to welcome you back in the future for your next visit to Samui.With kind regards,Remko KroesenGeneral Manager

10/10 Fremragende

jorge

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter
The staff and their incredible NICENESS made our stay here magical. Kudos . The setting and incredible landscape was simply a fantasy. Thanks for the outstanding effort of the people involved in this beautiful property.
Overnattede 3 nætter i februar 2024
Svar fra Remko den 16. feb. 2024
jorge,Greetings from sunny Samui!Thank you for staying with us recently and for sharing your comments. I am delighted to read that you enjoyed the tranquility of our Sanctuary for the Senses and that you were impressed with the overall experience from the comfort of your villa to the serenity of the natural surroundings to the activities on offer and more.Our team takes pride in attentiveness to detail and it is great that you felt the added touches throughout your stay as well as the warm, efficient service provided.jorge, thank you once again for choosing Banyan Tree Samui for your holiday. It would be our sincere pleasure to welcome you back in the future to deliver another equally memorable holiday.With kind regards,Remko KroesenGeneral Manager

10/10 Fremragende

Stuart James Cowell

Overnattede 13 nætter i januar 2024

10/10 Fremragende

Bochen

Rejste med partner
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
The private beach and service is absolute amazing, and spa is the best on island with no debt. It was a wonderful holiday for us.
Overnattede 5 nætter i januar 2024
Svar fra Remko den 8. feb. 2024
Dear Bochen,Greetings from Banyan Tree Samui!Thank you for staying with us during your recent travels. I am delighted to read that you had a most memorable stay and that our team delivered service beyond your expectations to provide you with a retreat of pure relaxation and rejuvenation.It is great that our private beach provided the prefect place to relax and unwind while soaking in the scenic surroundings.Banyan Tree Spa Samui continually receives praise from our guests for their out-of-this-world treatments and it is great that you were impressed with the treatments provided. Each of our therapists are specially trained at our accredited Banyan Spa & Wellbeing Academy in Phuket, Thailand. Bochen, thank you once again for staying with us. It would be our pleasure to welcome you back in the future.With kind regards,Remko KroesenGeneral Manager

10/10 Fremragende

Steven

Overnattede 8 nætter i januar 2024

10/10 Fremragende

Akiyama

Rejste med partner
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
非日常の施設とスタッフのおもてなしで、普段の忙しさを忘れリフレッシュできる。
Overnattede 3 nætter i december 2023
Svar fra Remko den 9. jan. 2024
Dear Akiyama,Greetings from sunny Samui!Thank you for choosing Banyan Tree Samui for your recent holiday and for extending your comments regarding your stay. It is fantastic that you found our facilities to be excellent and that our entire team catered to your each and every need. I am pleased that each combined for a wonderful escape from the outside world into your own private paradise. Akiyama, thank you once again for staying with us. It would be our pleasure to welcome you once again to Banyan Tree Samui or one of our sister properties for your future holiday.With kind regards,Remko KroesenGeneral Manager

10/10 Fremragende

Sorhaya

Overnattede 4 nætter i december 2023

10/10 Fremragende

Marco

Overnattede 13 nætter i november 2023

10/10 Fremragende

Mario, Valencia

Overnattede 1 nat i december 2023

10/10 Fremragende

Verificeret rejsende

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
Simply amazing
Everything was top notch. The villa was very clean, staff extremely friendly (special shout out to Chan who did an amazing job), facilities amazing and food delicious. We enjoyed every second there.
Overnattede 2 nætter i november 2023
Svar fra Remko den 18. dec. 2023
Dear Valued Guest,Thank you for your recent stay at Banyan Tree Samui and I am pleased to read that you had a wonderful stay with us. It is great that you found your villa to be exceptionally clean and that it delivered a perfect place to relax. I am also glad that you enjoyed dining at our restaurants and found the cuisine to be superb.As a Banyan Tree property, we strive to deliver service excellence at every opportunity and it is fantastic that your Villa Host, Chan, provided you with friendly and attentive service to cater to your each and every need.Thank you once again for staying with us and it would be our sincere pleasure to welcome you back in the future for your next visit to Samui.With kind regards,Remko KroesenGeneral Manager

10/10 Fremragende

su han

Overnattede 2 nætter i november 2023

10/10 Fremragende

Christopher

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter
The beach is not the best for swimming because it’s quite rocky and drops off quickly. The spa treatments are great. The pools and villas are beautiful. Really enjoyed the rain shower in the villa.
Overnattede 4 nætter i november 2023
Svar fra Remko den 8. dec. 2023
Dear Christopher,Thank you for making Banyan Tree Samui your holiday destination and for sharing your comments. It is wonderful to read that you had a memorable stay with us and that you enjoyed relaxing amid our serene surroundings.From the comfort and design of your pool villa including the four-head rain shower in the bathroom to the tender touch of our therapists at our award-winning Banyan Tree Spa Samui, I am delighted that all combined for a fantastic holiday.While our beach does have rocks in the seabed, common terrain in most bays on Samui; however, as you have noted, we do provide protective shoes for our guests should they care to take this precautionary measure while they swim and we have a few channels that make it easy to access the deeper areas just off the shore. In recent years, these rocks were covered with sand, but the conditions changed after a recent tropical storm. We hope that with the monsoon season arriving at this time that the conditions may return to their usual state and provide an enhanced experience for our guests.Christopher, thank you once again for your stay and it would be our sincere pleasure to welcome you back to our Sanctuary for the Senses!With kind regards,Remko KroesenGeneral Manager

10/10 Fremragende

Rony

Overnattede 3 nætter i november 2023

10/10 Fremragende

SOJEONG

Overnattede 2 nætter i november 2023

10/10 Fremragende

Christian

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
Overnattede 4 nætter i november 2023

10/10 Fremragende

Rachana

Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
A trip of a lifetime!
Overnattede 8 nætter i oktober 2023
Svar fra Remko den 10. nov. 2023
Dear Rachana,Thank you for staying with us recently. It is great that our location, service and facilities combined to create a memorable stay for you. We would be honoured to welcome you back in the future for your next visit to Samui.With kind regards,Remko KroesenGeneral Manager

10/10 Fremragende

Saneyuki

Overnattede 2 nætter i oktober 2023

10/10 Fremragende

Woongkee

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter
Overnattede 4 nætter i september 2023

10/10 Fremragende

Abdulaziz, Corvallis

Rejste med familie
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Excellent hotel and the whole staff were extraordinary
Overnattede 3 nætter i oktober 2023
Svar fra Remko Kroesen den 18. okt. 2023
Dear Abdulaziz,Thank you for staying with us recently. It is great that our location, service and facilities combined to create a memorable stay for you. We would be honoured to welcome you back in the future for your next visit to Samui.With kind regards,Remko KroesenGeneral Manager

10/10 Fremragende

Shelly

Overnattede 3 nætter i oktober 2023

10/10 Fremragende

Koh

Overnattede 3 nætter i september 2023

8/10 Udmærket

Mathias

Rejste med partner
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Traumhafte Lage, schöne Villen, große Pools
Overnattede 3 nætter i september 2023
Svar fra Remko den 28. sep. 2023
Lieber Mathias,Vielen Dank , ass Sie uns fuer Ihr Urlaubsziel gewaehlt haben und fuer Ihre kostbare Zeit uns Ihren kommentar mitzuteilen. Esist ist grossartig das unsere lage, Unser Service und unsere Einrichtungen kombiniert einen unvergesslichen Aufenthalt fuer Sie schaffen. Wir wueden uns freuen Sie in der nahen Zukunft bei einem naechsten Besuch wieder hier in Banyan Tree begruessen zu duerfen.Mit freundlichen Gruessen,Remko KroessenGeneral Direckor

10/10 Fremragende

Shunsuke

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter
Overnattede 4 nætter i september 2023

10/10 Fremragende

Yukiko

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter
Overnattede 4 nætter i september 2023

10/10 Fremragende

Frank

Overnattede 7 nætter i august 2023

10/10 Fremragende

LI

Rejste med familie
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
度假村位于美丽安静的半岛,房间宽敞,舒适清洁。餐食很不错,无论“The Edge"的早餐,还是”Saffron“地道的泰国菜,以及"The Sands”从白天到夜晚随时可以享用的各种风味美食。活动内容也很丰富,从房间外漂亮的小泳池,到度假村中心的无边大泳池,直至私有沙滩面对的海湾上的各种水上运动。如果想安静一下,也可以去阅览室看书,或者下下棋,人数足够的话,麻将是个不错的选择。你完全可以哪儿都不去,就在度假村里呆着,尽情享受你的假期。
Overnattede 4 nætter i august 2023
Svar fra Remko den 14. sep. 2023
Dear LI,Greetings from Banyan Tree Samui, your Sanctuary for the Senses!Thank you for making our resort your destination and for sharing your comments with us. It is wonderful to read that you had a relaxing and rejuvenating experience with us and that all the elements you were seeking for a tropical getaway were delivered.From the variety of complimentary activities on offer throughout the resort to the delectable cuisine at our restaurants to the tranquility of our natural surroundings, I am delighted that all combined to create a retreat into tropical bliss.LI, thank you once again for choosing our resort and we would be honoured to welcome you back for your future holiday on Samui. With kind regards,Remko KroesenGeneral Manager

10/10 Fremragende

jerome

Rejste med partner
Synes godt om: Faciliteter
Great facilities & fantastic warm service in this part of Lamai area.
Overnattede 4 nætter i august 2023
Svar fra Remko den 29. aug. 2023
Dear jerome,Thank you for choosing Banyan Tree for your recent holiday and it was a pleasure to welcome you to our resort.I am delighted to read that the overall design of our resort, the warm, attentive service from each of our associates, as well as the comfort and convenience of your pool villa combined for a truly memorable retreat to the tropics.jerome, thank you once again for your stay with us and we would be honoured to welcome you once again for another relaxing and rejuvenating holiday.With kind regards,Remko KroesenGeneral Manager

10/10 Fremragende

wakako

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter
Overnattede 4 nætter i august 2023

10/10 Fremragende

aisling

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter
Phenomenal- start to end.
Overnattede 2 nætter i august 2023
Svar fra Remko den 14. sep. 2023
Dear aisling,Greetings from Banyan Tree Samui!Thank you for your recent stay and for sharing your comments. It is a pleasure to read that everything was perfect during your stay and that all the elements of your experience created lasting memories for you.aisling, thank you once again and we would be delighted to welcome you back for another amazing visit to our Sanctuary for the Senses!With kind regards,Remko KroesenGeneral Manager

10/10 Fremragende

Markus

Rejste med familie
Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
Beautiful vacation
The property is nicely surrounded by nature. The place was very clean and well taken care off. The staff were very friendly and welcoming. We and also our 10 year old daughter appreciated the following: the variety of programs at the kids club, the private pool, the buggy service, the food, the massages and the great view from the villa (hillcrest). If you are looking for a very special and relaxing experience than we recommend the hotel. Big thank you to all the staff - you did an amazing job👍
Overnattede 9 nætter i juli 2023
Svar fra Remko den 16. aug. 2023
Dear Markus,Greetings from Banyan Tree Samui!I am thrilled to read that every aspect of your stay was memorable including the comfort and setting of your Horizon Hillcrest Pool Villa; the tranquility of our natural surroundings; the tender touch of the therapists at Banyan Tree Spa Samui; the fun, educational activities at our Kids’ Club for your daughter; the cuisine at our dining outlets as well as simply relaxing amid the serenity of our private beach.As a Banyan Tree property, we take pride in delivering bespoke touches at every opportunity. It is wonderful that your Villa Host as well as our entire team catered to your each and every need in order to deliver a carefree, relaxing holiday. I have already shared your comments with them as added motivation to continue delighting our future guests.Markus, thank you once again to you and your family for your stay at our Sanctuary for the Senses. It would be our sincere pleasure to welcome your family back for your future getaway to the tropics.With kind regards,Remko KroesenGeneral Manager

10/10 Fremragende

Amy, City of Industry

Overnattede 4 nætter i juli 2023

10/10 Fremragende

Hoseok

Overnattede 3 nætter i juli 2023

10/10 Fremragende

Sakai

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter
Overnattede 3 nætter i juli 2023

8/10 Udmærket

Wan

Overnattede 2 nætter i juli 2023

6/10 Okay

Anseo

Overnattede 3 nætter i juni 2023

10/10 Fremragende

Erica

Overnattede 3 nætter i juni 2023

10/10 Fremragende

Ben

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter
Overnattede 8 nætter i maj 2023

10/10 Fremragende

Cheng-yang

Overnattede 3 nætter i maj 2023

10/10 Fremragende

Brian

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
Life is better at Banyan
Beautiful property and amazing staff. My expectations were exceeded every day. Relaxing, clean, and comfortable.
Overnattede 7 nætter i maj 2023
Svar fra Remko den 26. maj 2023
Dear Brian,Thank you for staying with us recently. It is great that our location, service and facilities combined to create a memorable stay for you. We would be honoured to welcome you back in the future for your next visit to Samui.With kind regards,Remko KroesenGeneral Manager

10/10 Fremragende

Robsen

Overnattede 2 nætter i maj 2023

10/10 Fremragende

khaled

Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Overnattede 2 nætter i april 2023

10/10 Fremragende

Martin

Rejste med familie
Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
Overnattede 4 nætter i april 2023
Svar fra Remko den 3. maj 2023
Dear Martin, Thank you for staying with us recently. It is great that our service, location and facilities combined to create a memorable stay for you. We would be honoured to welcome you back in the future for your next visit to Samui. With kind regards, Remko Kroesen General Manager

10/10 Fremragende

YUTARO

Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Overnattede 3 nætter i april 2023