Hoteller nær Kiyotsu Kløft

"夕食バイキングのローストビーフとイチゴショートケーキは、うたっているだけあって美味しかったです。あとは普通かな。施設は全体的に古さは感じるもののニューオータニだけありスタッフは感じが良いです。部屋着は浴衣じゃないものにして欲しいですね。"

"施設はそれなりに経年劣化している部分はありますが、水回りにはちゃんと手を入れているし、掃除もきちんとしているのであまり古さは気になりませんでした。 朝晩のブュッフェ形式の食事はとても美味しくお刺身やイクラが沢山食べれて大満足でした。 お風呂はやや熱くとても良い温泉でした。GWでも料金がかなりリーズナブルだったのでとても満足しています。また利用したいと思いました。"

"Always love coming here during the winter time for the slopes"

"綺麗で良かったです。"

"We tried to cancel the reservation with all or some refund due to death of a family member just a few days before our check-in day. We provided everything we have including death certificate but the facility insisted the whole prepaid fees in full are not refundable. We understand the hotel's policy but rather than show their condolences in any degrees, the hotel letting us not just suffer for lost of life and also financially lost. The hotel has lost their reputation on one of the most...

"被客房人員質疑自己找不到備用衛生紙 , 感覺真的很不好"

"Absolutely fantastic. It's beautifully decorated and very clean. The staff were very warm and kind and made my stay very comfortable. My Japanese is very limited, but they took the time to carefully explain things for me at a level I could understand, including the food. If you can get out to Tsunan (and the train there was quite scenic, so do try), I really can't recommend it enough. My only regret is that I didn't stay longer."

"Checkout staff was incredibly kind and helpful. The onsen was welcoming for foreigners and we were informed tattoos were okay too, which was an unexpected surprise. Amenities (including robe for the onsen) were provided and there were vending machines easily accessible as well. Short walk to Yuzawa Station so it was very convenient. Compared to other properties in the area, it was nice to stay in a hotel with a private bathroom for only a slight price increase from hostel-style accommodations....

"Good"

"Great stay with incredibly helpful and friendly staff. I would definitely stay here again!"

"ビジネス ダブルまたはツインルームを予約 ▶エアコン故障（ファンヒーターのみ３時間おきに電源再投入が必要で熟睡できず） ▶風呂なし（共用シャワーのお湯が出ず） ▶冷蔵庫なし ▶テレビなし（写真ではあるのに部屋にはなし） ▶照明は蛍光灯と白熱灯があるが暗く、蛍光灯は中に虫の死骸だらけ（何年も掃除していない） ▶部屋の掃除は行き届いておらず、ホコリや小さなゴミがそのまま、南京虫が居そう ▶共用部分の廊下や階段はきしみ音あり、補修された様子なし、お湯の出も悪くチョロチョロ、トイレから外の雪溶かし水道ホースが出ていて窓が完全に閉まらず極寒"

"공간과 미식의 아름다움을 알려주는 곳입니다. 늦가을의 정취를 보았는데 눈 내린 겨울도 기대가 됩니다!"

"初グランピングこちらにして大正解でした！ 何よりホテルの方のフロントの方の対応がとても快く温かな気持ちになれた旅でした。"

"It was great experience staying at this place. Right after we went to gala Yuzawa ski came back to the hotel and dipped ourselves into the large Ofuro in the basement. Smoking was not allowed inside or well outside the house so it was the only problem me and my friends faced during the stay but all in all we enjoyed our stay at the place. Place is warm and cozy. Recommend for friends and family or in groups over 5 people. "

"食事、客室、施設からおもてなしまで、全てが上質な旅館でした。"

"The person that ran the inn was one of the nicest people I have met in my life, didn’t speak much English but she was very sweet"

"温泉の露天が茶室の様な仕様と、和室からホタルが舞っているように見える寝湯がとても良かった。サウナもあるが水風呂はなかった。客室は広くてキレイでとても良かったが、4人宿泊で洗面のコッブが2つしか無かった。素泊まりだったせいか湯沸かしポットが無くて残念だったが総じて満足。"