"New and clean hotel. A hotel with big potential ! - they (hotel OWNERS) just need to fix a few elementary issues which frustrates both personnel and guests.
Personnel overall friendly, but seems like they work under a concept not fully aligned between management, personnel and guests...
Restaurant (evening):
We managed to get a table for dinner 1 of 4 nights. Restaurant is apparently fully booked for all guests upon arrival, making a lot of guests unhappy, as other options close by are limited (unless you are okay by having dinner at 20.00-21.00).
At the restaurant, is was not even crowded, so it seems as the kitchen capacity was the issue. It was a fixed menu and the food was very fine - so a shame they could accommodate more.
Hotel restaurant also take bookings from people not staying at the hotel. Quick-fix: please stop this during high season.
Restaurant (morning):
Don't go there in rush hours (9-10) - they have tables enough if the weather is fine and you can sit outside, but the kitchen can't fill the buffet fast enough with basic food, plates, etc.
A luxury problem (not included in my overall rating): Very bad WIFI at the hotel. For long periods it didn't work at all. Isolated not a big problem, but when the 5G network in the hotel is also blocked, it was not possible to send simple messages from the room. On the balcony the signal was okay.
Perfect: rooms, beds and pool.
Overall: Wife was happy. Kids a bit disappointed by bad WIFI and limited pool hours."