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"The hotel and room was nice. Good cleaning. Friendly staff. That gym was disappointing. Fine location and walking distance form everything in Lamai. "

"Crystal Bay Resort was an overall okay experience. The location is really great at the beach, but it is flooded with tourist from outside making some content (LOL) The resort is rather old and has a mixed bag of things to offer. The pool gave our kids rashes from the chemicals used I guess. No smell of chlorine so I guess they use some harsh stuff there. The room was big and contained what they said. The view from our room was none existing and the walk to the pool/beach was very tropical like with lots of plants. This welcomed a lot of mosquitos. Overall we were a little surprised by the very good reviews. The staff was very sweet and offered great service throughout our stay. We had an AC system break down midday, two hours later they had changed it to an entirely new AC unit, 3 people working on it. Very nice. "

"Lækkert hotel! Fine værelser, sødt personale. Hotellet ligger langt fra shopping / restauranter, så god ide med leje af scooter. priserne på hotellet er ALT for høje og vi oplevede flere gange at vi fik forkert servering. Derudover ventede vi som regel 30-40 min eller mere på vores mad/ drikkelse. "

"We are a family of 5 and we stayed there for 8 nights. The restaurant is great, amazing food and good breakfast buffet. The beach in front of the hotel is not super but a few hundred meters along the beach it is great."

"Mega dejligt hotel med privat strand stranden var ikke så pæn men stedet var mega Flot havde et værelse med eget swimmingpool "