Alle de viste anmeldelser er indsendt af rigtige gæster. Kun rejsende, som har booket et ophold hos os, kan indsende en anmeldelse. Vi verificerer anmeldelser i henhold til vores retningslinjer og offentliggør alle anmeldelser, hvad enten de er positive eller negative.Flere oplysningerÅbner i et nyt vindue
Bedømmelse på 10 − Fremragende. 600 af i alt 1010 anmeldelser" "
10 - Fremragende
600
Bedømmelse på 8 − Udmærket. 252 af i alt 1010 anmeldelser" "
8 - Udmærket
252
Bedømmelse på 6 − Okay. 82 af i alt 1010 anmeldelser" "
6 - Okay
82
Bedømmelse på 4 − Dårligt. 40 af i alt 1010 anmeldelser" "
4 - Dårligt
40
Bedømmelse på 2 − Forfærdeligt. 36 af i alt 1010 anmeldelser" "
2 - Forfærdeligt
36
9,2/10
Rengøring
9,0/10
Service og personale
8,6/10
Faciliteter
8,8/10
Overnatningsstedets tilstand og faciliteter
8,6/10
Miljøvenligt
Anmeldelser
10/10 Fremragende
Georg Dam
Rejste med familie
4. aug. 2023
Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
Herligt ophold på key west
Fantastik sted med virkelig god pool i skønne omgivelse . Et værelse med to rum fungere rigtig godt til en familie på fire.
Georg Dam
Overnattede 4 nætter i juli 2023
Svar fra General Manager den 7. aug. 2023
Dear Georg,Thank you for being our guest at Courtyard Key West Waterfront and for taking the time to share your kind feedback. We are thrilled you and your family were impressed with our beautiful property. It's an honor to be part of your cherished family memories and we hope to have the pleasure of welcoming you back again someday.
8/10 Udmærket
Adam
Rejste med familie
5. jan. 2023
Hyggeligt hotel med fint poolområde.
Vi var 5 personer afsted og boede i en lejlighed med køkken. Der var fx ikke service nok, hvilket er en smule irriterende.
Adam
Overnattede 2 nætter i januar 2023
Svar fra General Manager den 6. jan. 2023
Kære Adam,Tak, fordi du valgte Courtyard Key West Waterfront til at være vært for dit seneste ophold. Vi var glade for at byde dig og din fest velkommen, og vi er glade for at høre, at du satte pris på vores komfortable indkvartering, samt havde muligheden for at nyde poolområdet. Din feedback vedrørende aspekter af dit ophold, der kunne have været endnu bedre, modtages med taknemmelighed og giver os mulighed for løbende at vurdere gæstens tilfredshed. Vi håber at få muligheden for at byde dig velkommen tilbage næste gang du er i området.
8/10 Udmærket
Darcy
26. maj 2024
Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter
The staff was very nice and tried to help with any concerns. We enjoyed the tiki bar by the pool and Jeff the bartender had great food recommendations for us.
Darcy
Overnattede 2 nætter i maj 2024
2/10 Forfærdeligt
Akshai
26. maj 2024
Synes ikke om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter
Akshai
Overnattede 1 nat i maj 2024
4/10 Dårligt
Manuel
25. maj 2024
Synes godt om: Service og personale
Synes ikke om: Rengøring, faciliteter, overnatningsstedets tilstand og faciliteter
Save your money. This place is not even close. I getting close to a Marriott standard
Manuel
Overnattede 1 nat i maj 2024
10/10 Fremragende
Aira, REISTERSTOWN
Rejste med partner
24. maj 2024
Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter
The room was clean and comfortable. The grounds are well maintained. The bartender at the pool was friendly and interesting. We will return in the future.
Aira
Overnattede 1 nat i maj 2024
Svar fra General Manager den 26. maj 2024
Dear Aira,Thank you for your feedback! We're pleased you enjoyed the clean, comfortable room, well-maintained grounds, and friendly pool bartender. We look forward to welcoming you back to Courtyard Key West Waterfront in the future!Michael Napieralski,General Manager
8/10 Udmærket
Chris
22. maj 2024
Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter
Ok
Chris
Overnattede 1 nat i maj 2024
Svar fra General Manager den 23. maj 2024
Dear Chris,Thank you for choosing Courtyard Key West Waterfront and for sharing your review. Our team works hard to ensure our guests have all they need for an enjoyable stay, so we hope you were impressed. It would be a pleasure to welcome you back on future trips to Key West.Michael Napieralski,General Manager
10/10 Fremragende
Idaisy
Forretningsrejsende
21. maj 2024
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
I love this hotel, I’ve been here on Vacation with the family and now for work and it is perfect. I’m an early bird, the pool and hot tub opens at 6:00 a.m. and there is complimentary coffee and tea in the lobby. The staff is super friendly and knowledgeable. Definitely coming back.
Idaisy
Overnattede 1 nat i maj 2024
Svar fra General Manager den 22. maj 2024
Dear Idaisy,We're proud to include you among our returning guests. It's great to know that our friendly staff, early pool hours, and complimentary coffee continue to impress you. We look forward to seeing you again soon.Michael Napieralski,General Manager
10/10 Fremragende
Misti
Rejste med partner
19. maj 2024
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Nice middle of everything shopping food ets
Misti
Overnattede 1 nat i maj 2024
Svar fra General Manager den 20. maj 2024
Dear Misti, Thank you for taking the time to leave us a review. Your five-star rating means the world to us, and we are happy to hear that we met your expectations. It sounds like our location was convenient for your plans on the island. It's our hope you will consider joining us again soon as it was our pleasure having you as our guest at Courtyard Key West WaterfrontMichael Napieralski,General Manager
10/10 Fremragende
LAZARO
Rejste med familie
18. maj 2024
Synes godt om: Overnatningsstedets tilstand og faciliteter
Nice staff good attention beautiful property
LAZARO
Overnattede 1 nat i maj 2024
Svar fra General Manager den 20. maj 2024
Dear Lazaro,It was a pleasure hosting you at Courtyard Key West Waterfront! We're glad our friendly staff and beautiful property impressed you, and we look forward to seeing you again soon.Michael Napieralski,General Manager
4/10 Dårligt
Kevin
16. maj 2024
Synes godt om: Rengøring, overnatningsstedets tilstand og faciliteter
Synes ikke om: Service og personale
Karin at front desk…not the first person you want representing your brand. Terrible exterior, very nice pool and immaculate room.
Kevin
Overnattede 1 nat i maj 2024
Svar fra General Manager den 17. maj 2024
Dear Kevin,Thank you for taking the time to review your stay with us. I am so deeply sorry that we didn't meet your expectations as we strive to give our guests the upmost enjoyable visit. We look forward to resolving these issues and welcome you back for a more positive experience. Sincerely,Michael Napieralski, General Manager
10/10 Fremragende
Graham
16. maj 2024
Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter
Graham
Overnattede 1 nat i maj 2024
Svar fra AGM den 17. maj 2024
Greetings Graham,Thank you for your fantastic 5-star review of our resort! We are delighted that you selected the Courtyard By Marriott Key West Waterfront for your recent vacation. We look forward to having you as our valued guest for many years to come.With Hospitality, Mai Bonillo Assistant General ManagerCourtyard By Marriott Key West Waterfront
10/10 Fremragende
Gilberto
14. maj 2024
Excellent.
Gilberto
Overnattede 1 nat i maj 2024
Svar fra General Manager den 15. maj 2024
Dear Gilberto,We're glad you had an excellent experience at Courtyard Key West Waterfront. It was a pleasure to host you, and we look forward to welcoming you back for another exceptional stay!Michael Napieralski,General Manager
10/10 Fremragende
Liset
13. maj 2024
Good service and very cool location
Liset
Overnattede 2 nætter i maj 2024
Svar fra AGM den 13. maj 2024
Greetings Liset,I am delighted that you enjoyed your accommodations. Our team is very pleased to hear that they met your expectations. Thank you for your feedback. We strive to make each of our guests feel happy and at home. Thank you for choosing us for your recent vacation. We hope to be your first choice the next time you are Sunny Key West!Always at your service,Mai BonilloAssistant General ManagerCourtyard By Marriott Key West Waterfront
8/10 Udmærket
Adio
7. maj 2024
Synes godt om: Rengøring, overnatningsstedets tilstand og faciliteter
Everything was great
Adio
Overnattede 1 nat i maj 2024
Svar fra General Manager den 9. maj 2024
Dear Adio,Thank you for your fantastic review and for choosing Courtyard Key West Waterfront! We appreciate you taking a moment to let us know about your experience. It was a pleasure having you visit, and we look forward to seeing you soon.Michael Napieralski,General Manager
10/10 Fremragende
Adam
Rejste med partner
6. maj 2024
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Very nice and relaxing place to stay.
Adam
Overnattede 2 nætter i maj 2024
Svar fra General Manager den 9. maj 2024
Dear Adam,We're glad to hear that you found your stay with us to be very nice and relaxing. Your comfort is important to us, and we appreciate your feedback. We hope to welcome you back to Courtyard Key West Waterfront for another peaceful stay in the future!Michael Napieralski,General Manager
10/10 Fremragende
David
6. maj 2024
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Close to everything. Loved the layout of the hotel. Staff was super friendly. Breakfast was excellent. Karen (manager) was super helpful. I would definitely stay there again.
David
Overnattede 2 nætter i maj 2024
Svar fra General Manager den 7. maj 2024
Dear David,Thank you for taking the time to leave your outstanding review of Courtyard Key West Waterfront! Our staff loves to make our guests feel at home, and we're glad that Karen and the rest of the team could make your stay a memorable one. It's great that you were able to explore all that the area has to offer and take part in our delicious breakfast as well. Your kind words are appreciated, and we look forward to seeing you again soon.Michael Napieralski,General Manager
10/10 Fremragende
ping
5. maj 2024
Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter
good
ping
Overnattede 1 nat i maj 2024
Svar fra General Manager den 7. maj 2024
Dear Ping,Thank you for staying with us and for your feedback. We're glad you had a world-class experience. We hope to welcome you back to Courtyard Key West Waterfront soon for another great stay.Michael Napieralski,General Manager
10/10 Fremragende
Sanjay
1. maj 2024
Sanjay
Overnattede 2 nætter i april 2024
10/10 Fremragende
Douglas
30. apr. 2024
Douglas
Overnattede 1 nat i april 2024
10/10 Fremragende
Yvonne
28. apr. 2024
Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter
Yvonne
Overnattede 1 nat i april 2024
Svar fra Mai den 4. maj 2024
Thank you so much for staying with us. We appreciate your feedback and we hope to see you again at our property.
10/10 Fremragende
PEI-CHUN
28. apr. 2024
PEI-CHUN
Overnattede 2 nætter i april 2024
10/10 Fremragende
juan
23. apr. 2024
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Great place , I
juan
Overnattede 2 nætter i april 2024
Svar fra General Manager den 24. apr. 2024
Dear Juan,Thank you for staying with us and for your feedback. We're glad you had a five-star experience. We hope to welcome you back soon for another great stay.Michael Napieralski,General Manager
10/10 Fremragende
Ermias
Rejste med familie og småbørn
20. apr. 2024
Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter
Nice hotel nice view with best service. We definitely come back. Thanks for the best friendly service
Ermias
Overnattede 2 nætter i april 2024
Svar fra General Manager den 22. apr. 2024
Dear Ermias,It's wonderful to hear that your experience with our team was so positive! We strive to provide friendly and helpful service, so knowing that our team made a great impression on you is very rewarding. We look forward to welcoming you back for another great stay with us.Michael Napieralski,General Manager
8/10 Udmærket
Shirley
Rejste med familie
20. apr. 2024
Synes godt om: Service og personale, faciliteter
Overall we had a nice stay. Your front desk staff were amazing as we did have a problem with the type of room we thought we had booked. Everyone was very professional and Mia was exceptionally kind and helpful.
The only concern I had was that the floors in our unit seemed to be quite dirty. They did not really appear dirty but the bottoms of our feet were visibly dirty after walking for only a few minutes barefoot….. even immediately after showering.
Thanks
Shirley
Overnattede 1 nat i april 2024
Svar fra General Manager den 21. apr. 2024
Dear Shirley,Thank you for sharing your experience with us. We're thrilled that you had a pleasant stay and that our front desk team, particularly Mia, left such a positive impression with their professionalism and kindness. However, we're disappointed to learn about the cleanliness issue you encountered, and we'll address this promptly to ensure a more pristine environment for our guests. We appreciate your feedback and look forward to welcoming you back to Courtyard Key West Waterfront for an even better stay.Michael Napieralski,General Manager
8/10 Udmærket
Robin
Rejste i en gruppe
15. apr. 2024
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Room was great. Plent of room for 4 of us. Ken at the tiki bar was fun. Beautiful pool area. Only 2 washclothes in bathroom with beds to accommodate up to 6 was the only poor mark. Bathroom could have been a little clearer. I would most definitely come back.
Robin
Overnattede 1 nat i april 2024
Svar fra General Manager den 16. apr. 2024
Dear Robin,Thank you for your kind comments. We are pleased to hear the room was spacious enough for your family. We will pass on your comments about the bathroom to housekeeping immediately. It is wonderful you were able to enjoy our bar and pool area here at Courtyard Key West Waterfront. We'll pass on your comment about Ken to him as well; he is great! We look forward to seeing you on your next trip.Michael Napieralski, General Manager
6/10 Okay
LEIDY
Rejste med familie
14. apr. 2024
Synes godt om: Rengøring, service og personale, faciliteter
I considered that the rooms we stayed in were overrated. I felt insecure being by the sidewalk - Main Street with no gate in between. We stayed in room 1203 and 1204 upstairs with no elevator. The charging usb and electrical outlets by the night stand didn’t work in room 1204. We stayed one night.
LEIDY
Overnattede 1 nat i april 2024
Svar fra GM den 14. apr. 2024
"Dear Leidy,We're grateful to have hosted you for one night as our guest. Our maintenance team always appreciates feedback, and they'll certainly investigate your comments further. Should you ever have any concerns, please don't hesitate to reach out to our front desk for assistance. Despite this, we hope you liked our beautiful waterfront location in Key West. Thank you for your thoughts, and we hope to have a chance to change your perceptions. Michael Napieralski,General Manager"
6/10 Okay
Lorraine
Rejste med familie
9. apr. 2024
Synes godt om: Rengøring
Synes ikke om: Faciliteter
Spent less than 10 hours at this location, simply a place to sleep
Lorraine
Overnattede 1 nat i april 2024
Svar fra General Manager den 10. apr. 2024
Dear Lorraine,Thank you for choosing to stay with us during your recent trip. While you were only with us for a short period of time, we hope you were able to enjoy your visit. If there was anything we could have done differently to improve your experience, please don't hesitate to reach back out. The pleasure was all ours, and we hope you'll choose to visit us again in the future.Michael Napieralski,General Manager
10/10 Fremragende
Chelsye
8. apr. 2024
Chelsye
Overnattede 1 nat i april 2024
Svar fra AGM den 28. apr. 2024
Dear Chelsye,Thank you for your positive comments! Our team is very pleased to hear that they met your expectations. We hope to be your first choice during your next visit to Key West!Always at your service,Mai BonilloAssistant General ManagerCourtyard By Marriott Key West Waterfront
10/10 Fremragende
patrick
Forretningsrejsende
7. apr. 2024
Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter
Only stayed here for one night but check-in was smooth and front desk was friendly. Room was clean and beds were comfortable. Great place to stay for a quick visit to Key West.
patrick
Overnattede 1 nat i april 2024
Svar fra AGM den 7. apr. 2024
Greetings Patrick,Thanks for leaving us such a wonderful review. We are glad that you enjoyed your time here at the Courtyard By Marriott Key West Waterfront. Our dedicated staff will be pleased to learn of your high praise. Our Team looks forward to having you as our guest again soon. Please bring all your friends and family. We will ensure they all enjoy the same quality of service as you have experienced.Always at your service,Mai BonilloAssistant General ManagerCourtyard By Marriott Key West Waterfront
8/10 Udmærket
Russell, Saint Charles
27. mar. 2024
Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter
Russell
Overnattede 4 nætter i marts 2024
Svar fra AGM den 31. mar. 2024
gREETINGS rUSSELL,Thank you for staying with us again! We appreciate your loyalty and your continued trust in our team.Always at your service,Mai BonilloAssistant General ManagerCourtyard By Marriott Key West Waterfront
10/10 Fremragende
Brooke
Rejste med familie
27. mar. 2024
Synes godt om: Rengøring, service og personale, faciliteter
Good location. Free parking.
Brooke
Overnattede 1 nat i marts 2024
Svar fra AGM den 31. mar. 2024
Greetings Brooke,Thanks for leaving us such a wonderful review. We are glad that you enjoyed your time here at the Courtyard By Marriott Key West Waterfront. Our dedicated staff will be pleased to learn of your high praise. Our Team looks forward to having you as our guest again soon. Please bring all your friends and family. We will ensure they all enjoy the same quality of service as you have experienced.Always at your service,Mai BonilloAssistant General ManagerCourtyard By Marriott Key West Waterfront
10/10 Fremragende
Tim
Rejste med familie
18. mar. 2024
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Overall the Hotel is older however it is in excellent condition, the back area we were in building C was great, quiet and comfortable.
Tim
Overnattede 1 nat i marts 2024
Svar fra General Manager den 21. mar. 2024
Dear Tim,Thank you for taking the time to share your thoughts with our team. We are thrilled that we earned a perfect rating for your recent experience with us. It is wonderful to read that our dedication to maintaining a quiet and comfortable environment inside and outside of our accommodations made a positive impact on your stay with us. It was a pleasure to have had you as a guest, and we look forward to welcoming you back. Michael Napieralski,General Manager
10/10 Fremragende
Michael
Rejste med partner, Rejste i en gruppe
12. mar. 2024
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Wonderful Hotel, relaxing Pool and Bar area, Terissa, Tom and the rest of the Team are doing a outstanding Job!
Michael
Overnattede 1 nat i marts 2024
Svar fra General Manager den 14. mar. 2024
Dear Michael,Thank you for your wonderful review of Courtyard Key West Waterfront! We're thrilled you enjoyed our hotel, especially our relaxing pool and bar area. Terissa, Tom, and the team will be delighted to hear they made your stay outstanding. We look forward to welcoming you back soon for another exceptional experience!Michael Napieralski,General Manager
8/10 Udmærket
Ashley
Rejste med familie og småbørn
5. mar. 2024
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Nice pool and friendly staff
Ashley
Overnattede 2 nætter i februar 2024
Svar fra General Manager den 8. mar. 2024
Dear Ashley,Thank you for choosing to stay with us at Thunderbird Lodge Mitchell. We pride ourselves on providing an excellent stay for our guests. Consequently, we are thrilled to hear we could deliver for you. If there is anything we could improve to make your stay with us even better, please do not hesitate to reach out.Michael Napieralski,General Manager
10/10 Fremragende
Dena
3. mar. 2024
Dena
Overnattede 1 nat i marts 2024
Svar fra AGM den 24. mar. 2024
Greetings Dena,Thank you for your positive comments! Our team is very pleased to hear that they met your expectations. We hope to be your first choice during your next visit to Key West!Always at your service,Mai BonilloAssistant General ManagerCourtyard By Marriott Key West Waterfront
10/10 Fremragende
Greg
Rejste med familie
1. mar. 2024
Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter
Ok to all
Greg
Overnattede 1 nat i februar 2024
Svar fra General Manager den 4. mar. 2024
Dear Greg,A perfect rating is what we like to see! Thank you for taking the time to rate your stay, and we trust you enjoyed your island escape to Key West. We hope to see you in the future for another enjoyable stay!Michael Napieralski,General Manager
10/10 Fremragende
Francine
Rejste med familie
16. feb. 2024
Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
Excellent séjour de deux nuits. Chambre très confortable, au calme. Personnel Très aimable.
Francine
Overnattede 2 nætter i februar 2024
Svar fra General Manager den 19. feb. 2024
Chère Francine,Je vous remercie pour vos aimables paroles! Nous sommes ravis que vous ayez apprécié votre séjour de deux nuits, mis en valeur par nos chambres calmes et notre équipe sympathique. Ce serait merveilleux de vous accueillir à nouveau au Courtyard Key West Waterfront pour un autre excellent séjour !Michael Napieralski,Directeur général
8/10 Udmærket
Maria
Rejste med familie
8. feb. 2024
Synes godt om: Rengøring
The pool area was very nice and well maintained.
Maria
Overnattede 4 nætter i februar 2024
Svar fra General Manager den 11. feb. 2024
Dear Maria,Guests love our relaxing pool area, and we are overjoyed it met your expectations! Our team would love the opportunity to earn that fifth and final rating star, so please come back and see us at Courtyard Key West Waterfront the next time you need a tropical getaway!Michael Napieralski,General Manager
10/10 Fremragende
Nicole
8. feb. 2024
Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
Absolutely amazing place to stay!
The staff was incredible. The tiki bar for drinks was amazing, the beach and boardwalk they have really made such an awesome treat!
The pool and hot tub were clean, as well as our room and the lobby!
We will be back!
Nicole
Overnattede 1 nat i februar 2024
Svar fra General Manager den 9. feb. 2024
Dear Nicole,From our amazing team members to our clean amenities, it warms our hearts to know that you enjoyed everything about your time with us. Thank you so much for all the kind words and we hope to see you again soon. Michael Napieralski,General Manager
10/10 Fremragende
Mario
Rejste med familie
7. feb. 2024
Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter
Very nice!
Mario
Overnattede 1 nat i februar 2024
Svar fra General Manager den 9. feb. 2024
Dear Mario,Thank you so much for the high rating. It's wonderful to know that you had a good time with us overall. Please consider coming back to join us again soon; we're confident that we can deliver another amazing stay. Michael Napieralski,General Manager
10/10 Fremragende
sylvie
Rejste med familie
6. feb. 2024
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
All is perfect 👍
sylvie
Overnattede 1 nat i februar 2024
Svar fra General Manager den 8. feb. 2024
Dear Sylvie,Thank you so much for your five-star rating! It's a delight knowing you enjoyed so much about your stay with us at Courtyard Key West Waterfront, and we look forward to delivering another perfect experience the next time you're in town.Michael Napieralski,General Manager
8/10 Udmærket
Anna-Karin
6. feb. 2024
Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter
Anna-Karin
Overnattede 2 nætter i februar 2024
Svar fra AGM den 14. feb. 2024
Dear Anna Karin,Our team is very pleased to hear that they met your expectations. We hope to be your first choice during your next visit to Key West!Always at your service, Mai Bonillo Assistant General ManagerCourtyard By Marriott Key West Waterfront
8/10 Udmærket
Michael
5. feb. 2024
Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
Beautiful but short-staffed
Beautiful hotel. Staff is very friendly and professional. Given how busy this property is, however, they seem very short-staffed.
Michael
Overnattede 2 nætter i februar 2024
Svar fra AGM den 6. feb. 2024
Greetings Michael,Thank you for your wonderful review of the Courtyard By Marriott Key West Waterfront. Our team members are happy to know that we have met your expectations. It was our pleasure to have you as our valued guest.We hope that we will be your first choice during your next visit to Key West Florida.With hospitality,Mai BonilloAssistant General ManagerCourtyard By Marriott Key West
4/10 Dårligt
Verificeret rejsende
4. feb. 2024
Synes godt om: Rengøring
Misleading
Verificeret rejsende
Overnattede 2 nætter i februar 2024
Svar fra AGM den 6. feb. 2024
Thank you for taking the time to let us know about your experience while staying with us. Providing the highest level of hospitality is our number one priority and I sincerely apologize for failing to meet your expectations. I have shared your feedback with our Team leadership. Sincerely, Mai Bonillo AGM Courtyard Marriott
10/10 Fremragende
Zulema, Miami
Rejste med familie
4. feb. 2024
Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter
La atención es excelente desde que llegas al hotel, al igual que la limpieza en todas las áreas, pasamos una estancia muy agradable con la familia.
Zulema
Overnattede 1 nat i februar 2024
Svar fra AGM den 6. feb. 2024
Greetings Zulema,Thank you for your wonderful review of the Courtyard By Marriott Key West Waterfront. Our team members are happy to know that we have met your expectations. It was our pleasure to have you as our valued guest.We hope that we will be your first choice during your next visit to Key West Florida.With hospitality,Mai BonilloAssistant General ManagerCourtyard By Marriott Key West
10/10 Fremragende
Ryan
Rejste med familie
30. jan. 2024
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Love the small balcony, with a table and 2 chairs. It was perfect to unwind.
Ryan
Overnattede 2 nætter i januar 2024
Svar fra General Manager den 1. feb. 2024
Dear Ryan,It was a pleasure hosting you at Courtyard Key West Waterfront! We're glad you enjoyed relaxing on the balcony, and we look forward to seeing you again the next time you're in the area.Michael Napieralski,General Manager
8/10 Udmærket
Peter
24. jan. 2024
Peter
Overnattede 1 nat i januar 2024
Svar fra AGM den 24. mar. 2024
Dear Peter,I am delighted that you enjoyed your accommodations.Our team thanks you for your feedback. We strive to make each of our guests feel as happy and at home as we all do here at the Southernmost Beach Resort. Thank you for choosing us for your recent vacation. We hope to be your first choice the next time you are in town.Always at your service,Mai BonilloAssistant General ManagerCourtyard By Marriott Key West Waterfront
8/10 Udmærket
rick
Rejste i en gruppe
24. jan. 2024
Synes ikke om: Rengøring, overnatningsstedets tilstand og faciliteter
Location is ok room is musty smelling
Otherwise room ok
rick
Overnattede 1 nat i januar 2024
Svar fra General Manager den 27. jan. 2024
Dear Rick,Thank you for being our guest and sharing your feedback. While we're happy you enjoyed our great location and comfortable accommodations, we are sorry not everything was perfect. Your feedback will be shared with the team, as we are always working to improve. We look forward to welcoming you back and impressing you further.Michael Napieralski,General Manager
10/10 Fremragende
Sheila
Rejste med familie
23. jan. 2024
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Sheila
Overnattede 3 nætter i december 2023
Svar fra AGM den 6. feb. 2024
Thank you Sheila!Thank you for your wonderful review of the Courtyard By Marriott Key West Waterfront. Our team members are happy to know that we have met your expectations. It was our pleasure to have you as our valued guest.We hope that we will be your first choice during your next visit to Key West Florida.With hospitality,Mai BonilloAssistant General ManagerCourtyard By Marriott Key West