Udendørsområde

Anmeldelser af Gilbert's Resort

2 out of 5
Gilbert's Resort
107900 Overseas Highway, Key Largo, FL

Anmeldelser

8,6

Fremragende

Bedømmelse på 10 − Fremragende. 551 af i alt 1000 anmeldelser" "
Bedømmelse på 8 − Udmærket. 270 af i alt 1000 anmeldelser" "
Bedømmelse på 6 − Okay. 93 af i alt 1000 anmeldelser" "
Bedømmelse på 4 − Dårligt. 45 af i alt 1000 anmeldelser" "
Bedømmelse på 2 − Forfærdeligt. 41 af i alt 1000 anmeldelser" "

9,0/10

Rengøring

8,8/10

Service og personale

8,4/10

Faciliteter

8,4/10

Overnatningsstedets tilstand og faciliteter

8,4/10

Miljøvenligt

Anmeldelser

8/10 Udmærket

Gert

Overnattede 3 nætter i oktober 2023
Svar fra Management den 13. nov. 2023
Thank you, Gert!

8/10 Udmærket

Janus

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
Nice place
Nice place
Overnattede 1 nat i marts 2023

10/10 Fremragende

morten

Overnattede 2 nætter i februar 2020

10/10 Fremragende

Pibz

Synes godt om: Service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
Fint motel, så delfiner lige udenfor værelset
Fint motel med god beliggenhed helt ned til vandet, godt til prisen. Vilde delfiner lige udenfor værelset. Alt for høj live musik.
Overnattede 2 nætter i december 2019
Svar fra Tracy-Manager den 3. jan. 2020
We're happy you enjoyed your stay. Thank you for your feedback.

4/10 Dårligt

CIRCE, Hialeah

Rejste med familie
Synes ikke om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Fridge broken they replace it and also not working AC doesn’t cool at all disaster
Overnattede 1 nat i maj 2024

6/10 Okay

Jay

Rejste med partner
Seems to be fairly isolated
Overnattede 7 nætter i februar 2024
Svar fra Tracy-Manager den 17. maj 2024
Thank you for your feedback.

10/10 Fremragende

Yisel

Rejste med familie og småbørn
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
I enjoyed everything
Overnattede 1 nat i maj 2024
Svar fra Tracy-Manager den 13. maj 2024
Thank you for chosing us for your stay. We appreciate your positive feedback. Come back and see us again!

2/10 Forfærdeligt

Miguel

Synes ikke om: Rengøring, faciliteter, overnatningsstedets tilstand og faciliteter
It was a terrible experience over there. Paying almost $400 per night for those rooms and the overall amenities, you are better off booking a real resort room. The worst that happened to me was beg bugs and when I called two days later, because I thought it was the mosquitos, but it wasn't, they just told me that there was nothing they could do or would do, no excuses, discount or anything, the place is not safe or clean and they don't care. Avoid!
Overnattede 2 nætter i marts 2024
Svar fra Tracy-Manager den 2. maj 2024
Multiple guests have checked into the room you were in 2 months ago. Obviously there are no bed bugs. So obviously, no discount or refund.

6/10 Okay

Hugo

Poor
Overnattede 1 nat i april 2024
Svar fra Management den 26. apr. 2024
Thank you for your feedback.

10/10 Fremragende

Javier Aragon

Rejste med partner
Me encanta esta propiedad el trato es muy amable y el lugar es bello lo único q me gustaría q no cerraran el restauran tan temprano porque a las ocho d la noche ya no hay ni música ni tragos ni comida
Overnattede 2 nætter i april 2024
Svar fra Tracy-Manager den 18. apr. 2024
Thank you, Javier for your postive feedback. We hope to welcome you back again soon!

6/10 Okay

Hugo

Synes godt om: Rengøring, overnatningsstedets tilstand og faciliteter
The property is good, the staff are not friendly and there are too many mosquitoes, it is a plague they have, it is something uncontrollable when the sun goes down, it is fine to spend the day but not to spend nights there
Overnattede 1 nat i april 2024
Svar fra Management den 9. apr. 2024
Thank you for your feedback.

10/10 Fremragende

DIANE

Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
The first day there had been a lot of rain so all the bars and restaurants were closed no entertainment. The next day was wonderful we had a great time!
Overnattede 2 nætter i marts 2024
Svar fra Tracy-Manager den 9. apr. 2024
Despite the rain dampening the first day's plans, it sounds like the following day made up for it with wonderful weather and a great time. Here's to unexpected joys after a dreary start!

10/10 Fremragende

Arianna

Rejste med familie, Rejste i en gruppe, Rejste med familie og småbørn
Synes godt om: Rengøring, service og personale, faciliteter
Nice spot!
Overnattede 1 nat i april 2024
Svar fra Tracy-Manager den 9. apr. 2024
Thank you for your 5-Star review, Arianna! We hope to see you again soon!

8/10 Udmærket

sue

Rejste i en gruppe
Pleasantly surprised! The “patio” area was a bonus! The balcony was great too! The room was clean and updated, very nice! We stayed in a family room with 2 queen beds.
Overnattede 1 nat i april 2024
Svar fra Tracy-Manager den 7. apr. 2024
Thank you for your feedback! We're delighted to hear that you enjoyed your stay and were pleasantly surprised by our amenities. We strive to provide clean, updated accommodations for our guests, and we're thrilled that you found the patio area and balcony to be bonuses. We hope you had a wonderful time and look forward to welcoming you back in the future!

10/10 Fremragende

Julie Ann

Rejste med familie og småbørn
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Great food, live music, nice pool, free breakfast, beautiful views!
Overnattede 5 nætter i marts 2024
Svar fra Tracy-Manager den 4. apr. 2024
Thank you for your 5-Star review, Julie Ann. We hope to welcome you back again soon!

8/10 Udmærket

John

Rejste med familie
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Nice location. Everything is right there. The staff were very friendly
Overnattede 1 nat i marts 2024
Svar fra Tracy-Manager den 2. apr. 2024
Thank you for your review, John. Come back again soon!

10/10 Fremragende

Mariela

Rejste med familie og småbørn
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
An amazing place to visit and stay. Incredible views and a great staff. The rooms are clean and new. Really comfortable
Overnattede 2 nætter i marts 2024
Svar fra Tracy-Manager den 1. apr. 2024
Thank you for sharing your experience! It sounds like you've discovered a true gem of a destination. The combination of breathtaking views, exceptional service, and pristine accommodations makes it an irresistible choice for travelers seeking both relaxation and luxury. Your description of the clean, new rooms and overall comfort level paints a picture of a place where every detail is thoughtfully attended to. It's wonderful to hear about experiences like yours, where every aspect of the stay exceeds expectations. We hope to see you again soon, Mariela!

10/10 Fremragende

Stefanie

Rejste med familie
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Gilberts Resort ist eine schöne Unterkunft. Wir wurden sehr herzlich begrüßt und konnten kostenlos parken. Man kann sich einen gemütlichen Tag am Strand und der Strandbar machen oder den Pool nutzen. Besonders hervorzuheben ist das Frühstück- Es bietet mehr als amerikanische Frühstücke sonst. Es war ein toller Aufenthalt und wir würden wieder kommen:-)
Overnattede 1 nat i marts 2024
Svar fra Tracy-Manager den 1. apr. 2024
Thank you so much for your kind review! We're delighted to hear that you enjoyed your stay at Gilbert's Resort. It's wonderful to know that you felt welcomed and appreciated the complimentary parking. We're glad you had the chance to relax on the beach, enjoy our beach bar, and take advantage of the pool. Our breakfast offerings aim to exceed expectations, and we're thrilled you found them noteworthy. We look forward to welcoming you back for another great stay!

8/10 Udmærket

Terra

Rejste med partner
Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter
Resort was lovely and the room was clean however the overall area for resort guests to use is very crowded with non guests and the beach is small (which we knew when we booked but still made it difficult to enjoy the amenities). Food and drinks were great at the restaurant and the live music was fantastic. Only real issue was the wifi - the TV runs off of it and we struggled to stream any shows at night.
Overnattede 2 nætter i marts 2024
Svar fra Tracy-Manager den 31. mar. 2024
Thank you for your feedback! We're delighted to hear you enjoyed the cleanliness of our rooms and the quality of our restaurant's food and drinks, as well as the fantastic live music. We apologize for any inconvenience caused by the crowded resort area and the small beach size. Your comments about the WiFi are duly noted, and we'll strive to improve in this aspect to enhance the overall guest experience. We hope to welcome you back for an even more enjoyable stay in the future.

8/10 Udmærket

Jill

Rejste med partner
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Our room overlooks the channel where large watercraft and yachts use. Often docked to enjoy restaurant. Beach area great! Especially for littles. We rented kayaks and jet skis on site and this was great and convenient. The key lime coladas da best!!
Overnattede 3 nætter i marts 2024
Svar fra Tracy-Manager den 28. mar. 2024
Thank you for sharing your wonderful experience with us! We're delighted to hear that you enjoyed the scenic view of the channel, the vibrant atmosphere of the restaurant, and the fantastic beach area, especially for the little ones. It's fantastic to know that you found our on-site rental services convenient and that you indulged in our delicious key lime coladas. We hope to welcome you back soon for another memorable stay!

10/10 Fremragende

Adriana

Rejste med familie
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Amazing
Overnattede 1 nat i marts 2024
Svar fra Tracy-Manager den 28. mar. 2024
Thank you for your 5-star review, Adriana! We can't wait to welcome you back!

10/10 Fremragende

Lisa

Rejste med familie
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Comfortable rooms and fun atmosphere
Overnattede 1 nat i marts 2024
Svar fra Tracy-Manager den 27. mar. 2024
Thank you for your positive feedback, Lisa. Come back and see us again!

10/10 Fremragende

Bruce

Overnattede 2 nætter i marts 2024
Svar fra Tracy-Manager den 17. apr. 2024
Thank you for your feedback, Bruce. We appreciate your 5-Star review!

8/10 Udmærket

Ray

Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Good location and friendly staff.
Overnattede 2 nætter i marts 2024
Svar fra Management den 25. mar. 2024
Thank you for your positive feedback, Ray!

10/10 Fremragende

Jose M

Rejste med familie og småbørn
Beautiful place, right in the water, excellent room with a water view, friendly staff and very knowledgeable of the area! Loved our stay, will absolutely come back!
Overnattede 1 nat i marts 2024
Svar fra Tracy-Manager den 24. mar. 2024
Thank you so much for your glowing review! We're delighted to hear that you enjoyed your stay and appreciated our waterfront location, room with a water view, and the friendliness and knowledge of our staff. We can't wait to welcome you back for another wonderful stay in the near future!

10/10 Fremragende

Maria

Overnattede 1 nat i marts 2024
Svar fra Tracy-Manager den 13. apr. 2024
Thank you for your feedback, Maria. We hope to welcome you back soon!

10/10 Fremragende

Debra

Synes godt om: Faciliteter
There were problems with the internet which meant TV trouble but I can watch TV at home and internet crashes sometimes everywhere that’s life now. Yes it gets busy on the weekends but Gilbert’s takes care of there guests. The had parking saved for us when we returned on a Saturday evening from visiting Key West. The room was spacious and clean and loved the deck. The whole staff was so helpful and friendly and went out of their way to be sure we had everything we needed
Overnattede 4 nætter i marts 2024
Svar fra Tracy-Manager den 22. mar. 2024
Thank you for sharing your experience, Debra! We apologize for any inconvenience with the internet, but glad to hear you still enjoyed your stay. We're delighted you appreciated our efforts to accommodate you, from parking to our spacious rooms and friendly staff. We hope to welcome you back soon for another wonderful stay at Gilbert's!

10/10 Fremragende

Colleen

Rejste med familie
Synes godt om: Service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Great tiki bar. Dock. Boat and jet ski rental. On water w private beach for guests.
Overnattede 3 nætter i marts 2024
Svar fra Tracy-Manager den 22. mar. 2024
Thank you for the fantastic review, Colleen! We're thrilled you enjoyed our tiki bar, dock, and water activities. Our private beach is indeed a hidden gem. Looking forward to welcoming you back for more waterfront fun soon!

10/10 Fremragende

Emilie

Rejste med familie
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
The room was cute and clean, but we couldn’t figure out how to adjust the temperature. The beach and swim area are quite small, and we had booked it specifically for the beach. It was a decent place to stay for one night, and we did enjoy the water views.
Overnattede 1 nat i marts 2024
Svar fra Management den 18. mar. 2024
Thank you for your feedback, Emilie.

10/10 Fremragende

Murray

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter
Overnattede 3 nætter i marts 2024
Svar fra Management den 16. mar. 2024
Thank you for your feedback, Murray!

10/10 Fremragende

Leticia

Rejste med partner
Todo maravilloso,la pasamos súper.Seguro que regresaremos👍🤗
Overnattede 2 nætter i marts 2024
Svar fra Management den 11. mar. 2024
Thank you for your positive review, Leticia!

10/10 Fremragende

michelle, HIALEAH

Rejste med partner
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Stayed her one night. Found it to be super cool being so close to home. Beach area and tiki bars so close. My only issue was the family next to my room had about 10 adults and they were not respecting my space in the outside dock. Might be something the Hotel needs to walk around and observe. Other thsn that.. the stay was great.
Overnattede 1 nat i marts 2024
Svar fra Management den 11. mar. 2024
I'm glad to hear you enjoyed your stay and found the proximity to home convenient. It sounds like the beach area and tiki bars added to the experience! It's unfortunate about the noisy neighbors, though. We will address these issues for a more enjoyable stay for everyone. Overall, it's good to know you had a great time despite the minor inconvenience.

10/10 Fremragende

Teresa

Rejste med familie
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Loved everything about our stay here. The family rooms are renovated, clean and functional. Comfy beds and include necessary amenities. Automatic darkout blinds are a bonus. Large plush towels rivaling a 4 star resorts’ best towels. Pool, beach, marina and restaurant are all conveniently located on property. Enjoyed our meal and drinks at the restaurant. Food was delicious and our server Adrian was incredible. This is a clean, quiet and quality family-run resort that is worthy of a great review.
Svar fra Tracy-Manager den 11. mar. 2024
It's wonderful to hear that you had such a fantastic experience during your stay! The renovated family rooms, comfy beds, and thoughtful amenities certainly add to the comfort. It sounds like the automatic darkout blinds and plush towels provided a touch of luxury. Having everything from the pool to the restaurant conveniently located on the property must have made for a truly relaxing stay. Adrian's exceptional service and delicious food further enhanced your experience. Thank you for sharing your positive review of this clean, quiet, and quality family-run resort!

10/10 Fremragende

Michelle

Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Was nice for the quick night we stayed there. Looks like it would be a fun place.
Overnattede 1 nat i marts 2024
Svar fra Tracy-Manager den 11. mar. 2024
Come back soon and stay longer, Michelle! We would love to see you again!

10/10 Fremragende

Shequitta

Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
I really enjoyed the stay with my family
Overnattede 1 nat i marts 2024
Svar fra Tracy-Manager den 9. mar. 2024
Thank you for your positive review, Shequitta. We're glad you enjoyed your stay. Come back again soon!

6/10 Okay

robert

Rejste i en gruppe
Synes godt om: Faciliteter
Basic two-star hotel with a beautiful view
Overnattede 2 nætter i marts 2024
Svar fra Tracy-Manager den 9. mar. 2024
Thank you for your feedback, Robert.

8/10 Udmærket

lisa

Rejste med familie
Synes godt om: Rengøring, faciliteter, overnatningsstedets tilstand og faciliteter
Synes ikke om: Service og personale
Stay was great, bar and rest service wasn’t great
Overnattede 1 nat i februar 2024
Svar fra Tracy-Manager den 6. mar. 2024
Thank you for sharing your feedback about your recent experience at Gilbert's. I'm glad to hear that you enjoyed your overall visit. However, I'm sorry to learn that you found the bar and restaurant service lacking. Your input is valuable to us as we continuously strive to improve our services.

10/10 Fremragende

Brad

Rejste med partner
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Everything was right there in one location
Overnattede 3 nætter i februar 2024
Svar fra Tracy-Manager den 4. mar. 2024
Thank you for your positive review, Brad! We're glad you enjoyed your stay!

10/10 Fremragende

judy

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter
Overnattede 1 nat i februar 2024
Svar fra Tracy-Manager den 4. mar. 2024
Thank you for your positive feedback, Judy! We hope to see you again!

10/10 Fremragende

CYNTHIA

Overnattede 1 nat i marts 2024
Svar fra Tracy-Manager den 23. mar. 2024
Thank you for your positive feedback, Cynthia!

6/10 Okay

Jennifer

Rejste med partner
Synes godt om: Rengøring, overnatningsstedets tilstand og faciliteter
This place is usually a lot of fun, there is always something going on here. They have great entertainment, the boat watching is awesome and the pool is warm. We have stayed her many times and have had a good time, this time however the pool area was FULL of people NOT staying at the resort, unruly kids who were unattened (Even very young kids) & people bringing in food and drinks, kids doing flips into the pool and hitting people with volleyballs. We ask security multiple times to address this & were told it would be taken care of ---- but never handled, come to find out that these people were friends of one of the waitresses who were allowing this. So, they apparently prioritized that over the people paying over $400 a night to stay here, that is aggravating!! Also, they discontinued the proteins at breakfast (no eggs or meat) so it is just muffins & cereal now, if you a "real" breakfast you will have to leave the resort or pay $15 for a Brunch item at the bar that doesn't open until 10am. I ordered 2 eggs & bacon - waited 35 minutes and got only 1 egg?? Unfortunately his trip to Gilbert's was disappointing, might have to try a new location in Key Largo after this....... : (
Overnattede 3 nætter i februar 2024
Svar fra Tracy-Manager den 1. mar. 2024
I'm sorry to hear about your disappointing experience at Gilbert's. It's frustrating when amenities like the pool are overrun, and service falls short of expectations, especially considering the price you're paying. We are looking into this to prevent it from happening in the future. We sincerely hope you will give us another chance.

10/10 Fremragende

Lucille

Rejste med partner
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Had everything right on property.Except bug repellant needed at night at tiki bar & rèstaurant
Overnattede 3 nætter i februar 2024
Svar fra Tracy-Manager den 1. mar. 2024
Thank you for your positive feedback, Lucille! We hope to see you again!

10/10 Fremragende

Kendall Rose

Overnattede 1 nat i februar 2024
Svar fra Management den 2. mar. 2024
Thank you for your positive review. We hope to see you again.

10/10 Fremragende

Kristine

Overnattede 1 nat i februar 2024
Svar fra Tracy-Manager den 22. mar. 2024
Thank you for your review, Kristine!

6/10 Okay

Phil

Rejste med partner
Synes godt om: Rengøring, overnatningsstedets tilstand og faciliteter
On the weekend it got very noisy, include boat radios blaring from the docks. Motorcycle nose was also too loud for my liking.
Overnattede 2 nætter i februar 2024
Svar fra Management den 1. mar. 2024
Thank you for your feedback, Phil. We apologize for the amount of motorcycles that were here the afternoon of your stay. The police were having a benefit run for a fallen officer's children.

10/10 Fremragende

Susan

Rejste med familie
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Our first visit to Gilbert Resort and it was great! We loved the laid back atmosphere, the outdoor huts, the drinks, the food, the staff and the quiet "island like" feeling. The rooms were also very nice however, a little small but we managed!
Overnattede 2 nætter i februar 2024
Svar fra Management den 1. mar. 2024
Thank you for your feedback, Susan! Come back and see us again soon!

10/10 Fremragende

Katherine, Warrenton

Overnattede 3 nætter i februar 2024
Svar fra Tracy-Manager den 22. mar. 2024
Thank you for your review, Katherine!

10/10 Fremragende

Vicki

Rejste i en gruppe
Synes godt om: Overnatningsstedets tilstand og faciliteter
Perfect spot for vacation! Loved the atmosphere and staff was very welcoming
Overnattede 1 nat i februar 2024
Svar fra Tracy-Manager den 26. feb. 2024
I'm thrilled to hear that you had a fantastic vacation experience! A welcoming atmosphere and friendly staff truly make all the difference. We hope to see you again, Vicki!

8/10 Udmærket

Tao

Rejste med partner
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Nice property, just off route 1, facing ocean, adjacent to the harbor. Room is big and clean. 2nd floor common area has nice view to the ocean and beach. The room has a balcony, facing to the restaurant and pool. but the room is not noisy at all. 2nd floor has no elevator though.
Overnattede 1 nat i februar 2024
Svar fra Management den 25. feb. 2024
Thank you Tao, for sharing details about our property. It sounds like a wonderful place with its prime location just off Route 1, facing the ocean and adjacent to the harbor. The spacious and clean rooms, along with the picturesque view from the second-floor common area, certainly add to the appeal.Having a balcony facing the restaurant and pool sounds delightful, especially if it manages to maintain a peaceful ambiance without being noisy. While the absence of an elevator on the second floor might be a consideration for some guests, it seems like a small trade-off for such a charming setting and amenities.Overall, your description paints a compelling picture of a cozy yet scenic retreat. Thank you for providing insights into what sounds like a lovely accommodation option.

8/10 Udmærket

Diane

Synes godt om: Rengøring, service og personale
Didn't like getting kicked out of beach area while trying to enjoy sunset.
Overnattede 2 nætter i februar 2024
Svar fra Management den 22. feb. 2024
Thank you for your feedback, Diane. I apologize for you being asked to leave the beach during sunset. I'm not sure why this happened, but rest assured we are looking into the situation. We hope to see you again.