Facilitet på overnatningsstedet

Anmeldelser af Marriott Karachi Hotel

5 out of 5
Marriott Karachi Hotel
09 Abdullah Haroon Road, Karachi

Anmeldelser

8,0

Alletiders

Bedømmelse på 10 − Fremragende. 79 af i alt 182 anmeldelser" "
Bedømmelse på 8 − Udmærket. 52 af i alt 182 anmeldelser" "
Bedømmelse på 6 − Okay. 23 af i alt 182 anmeldelser" "
Bedømmelse på 4 − Dårligt. 13 af i alt 182 anmeldelser" "
Bedømmelse på 2 − Forfærdeligt. 15 af i alt 182 anmeldelser" "

8,2/10

Rengøring

8,4/10

Service og personale

7,6/10

Faciliteter

7,6/10

Overnatningsstedets tilstand og faciliteter

7,6/10

Miljøvenligt

Anmeldelser

10/10 Fremragende

Mehrdad

Forretningsrejsende
Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
fantastisk hotel
Fantastisk hotel , rent pænt og meget komfortable . Høj sikkerhed omkring hotellet . Besøg restauranten på hotellet , her får du meget lækkert måltid til ingen penge .
Overnattede 2 nætter i oktober 2020
Svar fra Karachi Marriott Team den 25. nov. 2020
Dear Guest, Thank you for the lovely review. Best regards,

10/10 Fremragende

Sumaita

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter
Overnattede 6 nætter i april 2024

10/10 Fremragende

Marianna

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter
Everything was perfect
Overnattede 5 nætter i marts 2024

10/10 Fremragende

Suleman

Overnattede 1 nat i marts 2024

6/10 Okay

Iqbal

Overnattede 9 nætter i februar 2024

10/10 Fremragende

Rameez Masoud

Forretningsrejsende
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Amazing hotel
Overnattede 1 nat i februar 2024

10/10 Fremragende

Mariah

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
Overnattede 4 nætter i januar 2024

10/10 Fremragende

WOO RAM

Forretningsrejsende
Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
역시 5성급이네요
만족합니다. 특히 보안이 철저해서 안전하게 잘 머무르다 갑니다.
Overnattede 3 nætter i december 2023

10/10 Fremragende

Rameez Masoud

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter
Great hotel
Overnattede 1 nat i januar 2024

10/10 Fremragende

Nazish

Rejste med familie
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Overnattede 3 nætter i december 2023

10/10 Fremragende

WOO RAM

Forretningsrejsende
Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
Overnattede 3 nætter i december 2023

6/10 Okay

Wim

Forretningsrejsende
Synes godt om: Service og personale
Synes ikke om: Overnatningsstedets tilstand og faciliteter
Overnattede 3 nætter i december 2023

8/10 Udmærket

Rahil

Rejste med familie
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
First off, they have world-class customer service! We stayed in an executive level room, and the service we experienced in the executive lounge with Areej and Faysal is second to none! These two deserve awards! My biggest fear was taking a cab in Karachi. The car rental staff Maaz and Arif eased all of our concerns and provide us with some very reliable drivers and fantastic vehicles! Special shout out to Raheem! The man picked us up from the airport, took us to many and fulfilled all my mom’s wishes even by taking her to her old neighbourhood of Nazimabad! Thank you so much for giving my mom those memories. The restaurant staff, especially at breakfast. These guys fulfilled one of my wishes, including having sheermaal and taftaan for breakfast!! Staying here feels like visiting family. I mean it the hospitality is second to none. The only issue we had was the original room we were provided… Had someone smoking cigarettes on the floor. It was resolved by moving us to a different floor… but it’s concerning that it was a non-smoking floor, and this was allowed to carry on. Having said that, I will definitely stay here again!
Overnattede 14 nætter i november 2023

10/10 Fremragende

Maurizio

Forretningsrejsende
Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
Overnattede 5 nætter i november 2023

8/10 Udmærket

henry, Santa Monica

Overnattede 5 nætter i september 2023

10/10 Fremragende

Syed, Warren

Rejste med familie
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Very neat and clean and hotel and the room is also very clean. Breakfast buffet is also with so many options.
Overnattede 1 nat i september 2023

10/10 Fremragende

Altaf

Forretningsrejsende
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Nice and clean environment
Overnattede 3 nætter i september 2023

8/10 Udmærket

Ayse

Overnattede 3 nætter i september 2023

8/10 Udmærket

syed

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
They try to charge for the mini bar which we never used other than that everything was good
Overnattede 2 nætter i august 2023

10/10 Fremragende

Samir

Synes godt om: Service og personale
Location of the property is very good. It needs brand new carpeting and furniture. The service was good.
Overnattede 10 nætter i juli 2023

2/10 Forfærdeligt

muzammil

Overnattede 1 nat i juli 2023

10/10 Fremragende

Verificeret rejsende

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
Overnattede 1 nat i juni 2023

6/10 Okay

Ahmed

Forretningsrejsende
Synes ikke om: Overnatningsstedets tilstand og faciliteter, værelsets komfort
All that glitters is not gold
On the surface, the Marriott Karachi seems like a great hotel. However, upon closer scrutiny, there are several issues with this hotel. I had called ahead to request airport shuttle pick up. However, at the airport, I was told by a Marriott representative who ran the shuttle, that reservations had canceled my request for pick up without any explanation. At the hotel, there were several major issues. While the room was clean, the towels were extremely rough -- almost unusable. Two, I requested laundry service but no one was sent to collect clothes from my room. Three, the quality of food at the Nadia cafe for the breakfast buffet leaves much to be desired. Finally, and most significantly, I had explicitly told the front desk when I was checking in that I would be paying the bill in cash. They still used my credit card for a hold, and told me that the hold would be lifted when I was checking out. On the day of checking out, I went to reception to ask for my bill so that I could bring the cash to make the payment. When I arrived with the cash, the reception desk told me that my credit card had already been charged. They then said that a refund had been issued and that there would be no issues. So, I went ahead and paid in cash. It has now been almost 3 weeks and the charge is still on my credit card. I have paid for the hotel stay twice! The hotel needs to be upgraded for better maintenance and needs a more competent staff.
Overnattede 4 nætter i maj 2023

2/10 Forfærdeligt

Arbab

Overnattede 2 nætter i maj 2023

4/10 Dårligt

Raza

Rejste med familie
Synes ikke om: Rengøring, overnatningsstedets tilstand og faciliteter
Terrible cleaning
Bathroom were not cleaned properly, toilet bowl yellow, soap on the sink without wrapped, old soap was put in. shower door wouldn’t close. Water from shower would splash on the floor outside. Room safe wouldn’t operate , called front desk 4 times to fix it. Talked to the manager, he said he will look in to it.
Overnattede 2 nætter i februar 2023

6/10 Okay

Shaukat

Rejste med familie
Synes godt om: Rengøring, service og personale
This is an okay hotel despite its rankings and ratings. Breakfast is not impressive at all, specially if you stay for more than a couple of days. People are nice and courteous.
Overnattede 3 nætter i januar 2023

10/10 Fremragende

Junaid

Rejste med familie
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Great hotel to stay in Karachi. Decent on-premises food. Clean and great staff.
Overnattede 1 nat i december 2022

10/10 Fremragende

Syed

2/10 Forfærdeligt

Mohammed

Synes godt om: Service og personale, faciliteter

6/10 Okay

Kamran, Hellertown

Rejste med familie
Synes ikke om: Faciliteter
They picked me from the airport Staff was polite Front desk need lots of training Not to speak swear words in front of guests. Abstain from socializing and joking among themselves…. Literally heard one front desk guy saying chutia and bahanchood to someone. They should be careful what they talk among themselves Gym was horrible, it’s old and broken. I came back to hotel around 6pm after work and was hungry…. A guy was giving fruits into other rooms ….. I asked and he refused and told me that I have to call front desk to get the fruits in my room. I have stayed in other hotels and have found the staff here rude and crude. Please train them and gym needs overhaul Otherwise experience was OK. Since there price is higher then other nearby hotels was expecting better service
Overnattede 5 nætter i november 2022

4/10 Dårligt

Jang Soo

Forretningsrejsende
Synes ikke om: Overnatningsstedets tilstand og faciliteter
At the time of check-in, they asked credit card for security deposit which is normal, but when checked out they did not withdraw the deposit amount from my credit card. Also it was fully paid reservation, but they attempted the room rates from my credit card again.
Overnattede 4 nætter i september 2022

8/10 Udmærket

Indra Sahri

Forretningsrejsende
Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
Overnattede 2 nætter i august 2022

2/10 Forfærdeligt

Jahanzaib

Forretningsrejsende
Synes ikke om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
Disgustingly dirty!
Filthy, smelly, disgustingly dirty. 2 star hotel. Operated under Italian/German general manager who should resign or must be fired for running this low standard property.
Overnattede 3 nætter i august 2022

4/10 Dårligt

Fatima

Rejste med familie og småbørn
Synes ikke om: Rengøring, faciliteter, overnatningsstedets tilstand og faciliteter
Property is in poor shape. It has rained in Karachi and the whole hotel is leaking, carpets are soaking wet and there is a terrible musty smell all through the hotel. Food is mediocre at best, and same food recycled each day. This hotel is nowhere close to the standard I would expect of Marriott.
Overnattede 6 nætter i august 2022
Svar fra Karachi Marriott Hotel Team den 15. aug. 2022
Dear Ms. Fatima, Thank you for taking the time to let us know about your experience while staying with us. Your experience is below our standard. Providing the highest level of hospitality is our number one priority and we sincerely apologize for failing to meet your expectations. We have shared your feedback with the leadership team to ensure the necessary guidelines are in place and reviewed to prevent same from occurring in the future. We hope you choose to stay with us again when your travels bring you back to the area. Sincerely, Karachi Marriott Hotel Team

8/10 Udmærket

Nasir

Rejste med partner
Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter
Understandable due to the monsoon seasons and heavy rains property water damaged. I believed they should at least entrance road repaired because that was awful
Overnattede 3 nætter i juli 2022
Svar fra Karachi Marriott Hotel Team den 1. aug. 2022
Dear Mr. Nasir, On behalf of the entire hotel team, we want to thank you for sharing your experience. It is always encouraging to hear positive feedback, particularly when it comes from those who matter the most – you! Your feedback has been shared with team leaders as a way of celebrating the great guest experiences we delivered. We are in liaison with the city administration and hopefully the road will be repaired soon. We hope to welcome you again soon. Sincerely, Karachi Marriott Hotel Team

8/10 Udmærket

Shusuke

Rejste med partner
Synes godt om: Service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
パキスタンカラチに泊まるなら、ここ以外ないと思います。 さすが5スターのホテルです。 他のところならと考えると…! またくるならここに泊まります。
Overnattede 3 nætter i juli 2022
Svar fra Karachi Marriott Hotel Team den 1. aug. 2022
Dear Mr. Shusuke, On behalf of the entire hotel team, we want to thank you for sharing your experience. It is always encouraging to hear positive feedback, particularly when it comes from those who matter the most – you! Your feedback has been shared with team leaders as a way of celebrating the great guest experiences we delivered. Once again, we appreciate you taking the time to share your feedback. We hope to welcome you again soon. Sincerely, Karachi Marriott Hotel Team

6/10 Okay

muzammil

Rejste med familie
Synes ikke om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter
Well the stay wasn’t that great due to lots of untrained employees. The hallway carpets were dirty, lobby carpets were wet due to roof leaking. My online requests from Hotel.Com booking wasn’t full fill. My overall stay was fair not good. Regards
Overnattede 1 nat i juli 2022
Svar fra Karachi Marriott Hotel Team den 1. aug. 2022
Dear Mr. Muzammil, On behalf of the entire hotel team, we want to thank you for sharing your experience. We deeply regret the inconvenience caused during your recent visit. Interconnecting rooms are subject to availability and upon arrival, adjacent rooms were available. Once again, we appreciate you taking the time to share your feedback. We hope to welcome you again soon. Sincerely, Karachi Marriott Hotel Team

8/10 Udmærket

Roshan

Overnattede 7 nætter i juni 2022

10/10 Fremragende

JUN YEOL

Forretningsrejsende
Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
Good
Quite good room conditions and facilities given that is in Karachi
Overnattede 4 nætter i juni 2022
Svar fra Karachi Marriott Hotel Team den 24. jun. 2022
Dear Mr. Jun Yeol, On behalf of the entire hotel team, we want to thank you for sharing your experience. It is always encouraging to hear feedback, particularly when it comes from those who matter the most – you! Your feedback has been shared with team leaders as a way of celebrating the great guest experiences we delivered. We hope to welcome you again soon. Sincerely, Karachi Marriott Hotel Team

8/10 Udmærket

Waseem

Forretningsrejsende
Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
Overnattede 3 nætter i juni 2022
Svar fra Karachi Marriott Hotel Team den 20. jun. 2022
Dear Mr. Waseem, Thank you very much for the rating. We hope your stay was comfortable. Kind regards, Karachi Marriott Hotel Team

10/10 Fremragende

Jam Fahad

Rejste med familie, Forretningsrejsende, Rejste i en gruppe
Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
Great experience
I stayed fir a single day at karachi marriott and found ut the best hotel if comparing with others best like PC, Movenpick etc... Their executive loung food has good variety and pool was also found far better than other hotels in town.
Overnattede 1 nat i maj 2022
Svar fra Karachi Marriott Hotel Team den 18. maj 2022
Dear Mr. Jam Fahad, On behalf of the entire hotel team, we want to thank you for sharing your experience. It is always encouraging to hear positive feedback, particularly when it comes from those who matter the most – you! Your feedback has been shared with team leaders as a way of celebrating the great guest experiences we delivered. Once again, we appreciate you taking the time to share your feedback. We hope to welcome you again soon. Sincerely, Karachi Marriott Hotel Team

8/10 Udmærket

Lawrence Geoege

Overnattede 2 nætter i marts 2022

8/10 Udmærket

Lawrence

Rejste med partner
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Bra
Overnattede 1 nat i marts 2022
Svar fra Karachi Marriott Hotel Team den 24. mar. 2022
Dear Mr. Lawrence, Thank you very much for the rating. Kind regards, Karachi Marriott Hotel Team

8/10 Udmærket

Ali, London

Overnattede 4 nætter i februar 2022

10/10 Fremragende

Salman, Kingston

Forretningsrejsende
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Professional and friendly staff. Variety of food. Lively entertainment. Very secure.
Overnattede 1 nat i februar 2022
Svar fra Karachi Marriott Hotel Team den 3. mar. 2022
Dear Mr. Salman, Thank you very much for the feedback. Kind regards, Karachi Marriott Hotel Team

4/10 Dårligt

Aziz

Overnattede 1 nat i februar 2022
Svar fra Karachi Marriott Hotel Team den 28. feb. 2022
Dear Mr. Aziz, We recognize your time is valuable and appreciate the feedback you have taken the time to provide. Providing the best services is important and we apologize that we did not fulfill that expectation during your visit. We would appreciate if you could share some details so that we can improve upon. Your feedback has been shared with our team leaders to ensure this is an isolated incident. Our hope is the next time you are in the area, you will give us another chance to provide the guest experience we strive to deliver. Sincerely, Karachi Marriott Hotel Team

8/10 Udmærket

Abdool Gaffar

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
Overnattede 5 nætter i februar 2022
Svar fra Karachi Marriott Hotel Team den 19. feb. 2022
Dear Mr. Abdool Ghaffar, Thank you very much for the rating. Kind regards, Karachi Marriott Hotel Team

10/10 Fremragende

Haroon U

Rejste med familie, Forretningsrejsende
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Location and security
Overnattede 20 nætter i januar 2022
Svar fra Karachi Marriott Hotel Team den 18. feb. 2022
Dear Mr. Haroon, On behalf of the entire hotel team, we want to thank you for sharing your experience. It is always encouraging to hear feedback, particularly when it comes from those who matter the most – you! Your feedback has been shared with team leaders as a way of celebrating the great guest experiences we delivered. Once again, I appreciate you taking the time to share your feedback. We hope to welcome you again soon. Sincerely, Karachi Marriott Hotel Team

2/10 Forfærdeligt

Asadullah

Forretningsrejsende
Synes ikke om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
Terrible experience, outdated and ripoff !
Absolutely horrible stay with so called 4 star hotel. Terrible checkin process . 20 minutes to get my room key/fob (3/10). Room- 1980’s room, old carpet with stains (2/10) Service - Called AYS (at your service) - was put on hold for 3-4 minutes, no one is there to pick your call, finally when they picked up they had to transfer me to another station, same thing 2-3 minutes hold, call bounced back and I asked them to call me back. Bathroom phone extension doesn’t work ! Overall, below average , no where near 4 star.
Overnattede 1 nat i februar 2022
Svar fra Karachi Marriott Hotel Team den 18. feb. 2022
Dear Mr. Abdullah, We recognize your time is valuable and appreciate the feedback you have taken the time to provide. Providing the best services is important and we apologize that we did not fulfill that expectation during your visit. Your feedback has been shared with our team leaders to ensure this is an isolated incident. Our hope is the next time you are in the area, you will give us another chance to provide the guest experience we strive to deliver. Sincerely, Karachi Marriott Hotel Team

10/10 Fremragende

Syed

Forretningsrejsende
Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
Excellent
Overnattede 9 nætter i december 2021
Svar fra Karachi Marriott Hotel den 17. jan. 2022
Dear Guest, Thank you very much for the comments. Kind regards, Karachi Marriott Hotel