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Anmeldelser af The Westin Kansas City at Crown Center

4 out of 5
The Westin Kansas City at Crown Center
1 E Pershing Rd, Kansas City, MO

Anmeldelser

8,8

Fremragende

Bedømmelse på 10 − Fremragende. 621 af i alt 1002 anmeldelser" "
Bedømmelse på 8 − Udmærket. 215 af i alt 1002 anmeldelser" "
Bedømmelse på 6 − Okay. 89 af i alt 1002 anmeldelser" "
Bedømmelse på 4 − Dårligt. 39 af i alt 1002 anmeldelser" "
Bedømmelse på 2 − Forfærdeligt. 38 af i alt 1002 anmeldelser" "

9,2/10

Rengøring

9,0/10

Service og personale

8,8/10

Faciliteter

8,8/10

Overnatningsstedets tilstand og faciliteter

8,8/10

Miljøvenligt

Anmeldelser

4/10 Dårligt

Jasper

Rejste med partner
Synes godt om: Service og personale
Synes ikke om: Rengøring, overnatningsstedets tilstand og faciliteter
Why so outdated and dirty ?! Staff amazing.
Overnattede 1 nat i maj 2024

10/10 Fremragende

Kristopher, Overland Park

Rejste med partner
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Great location and beautiful hotel. We were there for our anniversary at we got a few gifts at check in that were much appreciated.
Overnattede 1 nat i maj 2024
Svar fra Kirstine den 28. maj 2024
Thank you, we look forward to seeing you again.

10/10 Fremragende

Gloria Kaye

Rejste i en gruppe
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
For the age of the facility it has been maintained well.
Overnattede 1 nat i maj 2024
Svar fra Kirstine den 27. maj 2024
Thank you, we look forward to seeing you again.

10/10 Fremragende

Lisa, Monticello

Forretningsrejsende
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Great hotel with great amenities
Overnattede 3 nætter i april 2024
Svar fra Kirstine den 1. maj 2024
Thank you, we look forward to seeing you again.

10/10 Fremragende

Ann

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter
Very respectful staff
Overnattede 1 nat i april 2024
Svar fra Kirstine den 8. apr. 2024
Thank you for your kind words. We look forward to seeing you again.

8/10 Udmærket

Laurie, fresno

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter
Overnattede 7 nætter i marts 2024
Svar fra Jennifer den 9. apr. 2024
Hello Laurie,Thank you for staying at the Westin Kansas City at Crown Center. We are happy to know you enjoyed your stay. If you have any additional feedback, please let us know.

10/10 Fremragende

Tim

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter
Overnattede 1 nat i februar 2024
Svar fra Kirstine den 2. apr. 2024
We are happy that you enjoyed your stay with us. We look forward to seeing you again.

10/10 Fremragende

Heather

Rejste med familie
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
It was easily accessible to attractions, shopping, restaurants, and public transportation. The hotel and our room was clean. We liked the covered walkway to Union Station too.
Overnattede 1 nat i marts 2024
Svar fra Tanya den 1. apr. 2024
Thank you for your kind words. We look forward to seeing you again.

10/10 Fremragende

Becky

Overnattede 1 nat i marts 2024
Svar fra Kirstine den 4. apr. 2024
Thank you, we look forward to seeing you again.

10/10 Fremragende

Dhani

Rejste i en gruppe
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Actually the best hotel I’ve ever stayed at
Overnattede 2 nætter i marts 2024
Svar fra Tanya den 8. mar. 2024
Thank you! We are elated to hear that we are the best hotel you have ever stayed at. We look forward to seeing you again soon.

10/10 Fremragende

Alexis

Overnattede 1 nat i marts 2024
Svar fra Tanya den 28. mar. 2024
Thank you! We look forward to seeing you again.

10/10 Fremragende

Michelle

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter
Overnattede 1 nat i februar 2024
Svar fra Tanya den 28. feb. 2024
Thank you for your positive response. We look forward to seeing you again.

10/10 Fremragende

Regan

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
Overnattede 2 nætter i februar 2024
Svar fra Tanya den 27. feb. 2024
Thank you, we appreciate your business. We look forward to seeing you again.

8/10 Udmærket

Austin, Ottawa

Overnattede 7 nætter i februar 2024
Svar fra Jennifer den 20. mar. 2024
Hello Austin,Thank you for staying at the Westin Kansas City Hotel at Crown Center. We are glad to know you enjoyed your stay. If you have any additional feedback, please let us know.

10/10 Fremragende

victoria

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter
First time at folk alliance, it was amazing!!! The hotel did a great job hosting it👍
Overnattede 1 nat i februar 2024
Svar fra Tanya den 26. feb. 2024
We are glad that you enjoyed your stay with us. We look forward to seeing you again.

10/10 Fremragende

Daniel

Rejste med familie
Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
Overnattede 3 nætter i februar 2024
Svar fra Tanya den 21. feb. 2024
Thank you for choosing to stay with us.

10/10 Fremragende

Regan

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
Overnattede 3 nætter i februar 2024
Svar fra Jennifer den 16. feb. 2024
Hello Regan,Thank you for staying at the Westin Kansas City at Crown Center. We are thrilled to know you enjoyed your stay. If you have any additional feedback, please let us know.

2/10 Forfærdeligt

Latoya

Rejste med familie
Synes godt om: Rengøring, faciliteter, overnatningsstedets tilstand og faciliteter
Synes ikke om: Service og personale
I had the worst experience with one of staff names Joe. I felt I was racially profiled against. I just would never stay here again
Overnattede 2 nætter i februar 2024
Svar fra Na'Ron (ROM) den 22. feb. 2024
Hello Latoya! Thank you for your response. At Marriott, we pride ourselves in providing the best service possible. Unfortunately, we failed with your experience, and we sincerely apologize. We hope you will allow us the opportunity to earn your business in the future and make the necessary adjustments to ensure your return. Thank you again for staying with us!

2/10 Forfærdeligt

Nicole

Overnattede 1 nat i februar 2024
Svar fra Na'Ron (ROM) den 22. feb. 2024
Hello Nicole! Thank you for your response. At Marriott, we pride ourselves in providing the best service possible. Unfortunately, we failed with your experience, and we sincerely apologize. We hope you will allow us the opportunity to earn your business in the future and make the necessary adjustments to ensure your return. Thank you again for staying with us!

6/10 Okay

Heather

Synes godt om: Rengøring, service og personale
Synes ikke om: Overnatningsstedets tilstand og faciliteter
Overnattede 1 nat i februar 2024
Svar fra Na'Ron (ROM) den 22. feb. 2024
Hello Heather! Thank you for your response. At Marriott, we pride ourselves in providing the best service possible. Unfortunately, we failed with your experience, and we sincerely apologize. We hope you will allow us the opportunity to earn your business in the future and make the necessary adjustments to ensure your return. Thank you again for staying with us!

10/10 Fremragende

Haley

Rejste i en gruppe
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Everything was excellent! Would definitely stay again!
Svar fra Jennifer den 16. feb. 2024
Hello Haley,Thank you for staying at the Westin Kansas City at Crown Center. We are thrilled to know you enjoyed your stay. If you have any additional feedback, please let us know.

10/10 Fremragende

Jacqueline

Overnattede 2 nætter i februar 2024
Svar fra Tanya den 28. mar. 2024
Thank you! We look forward to seeing you again.

10/10 Fremragende

Jennifer

Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
The staff went above and beyond during the parade and the sadness around it.
Overnattede 1 nat i februar 2024
Svar fra Tanya den 15. feb. 2024
We appreciate your kind words. It is important to come together as a community during difficult times. Thank you.

10/10 Fremragende

Laura

Rejste med familie og småbørn
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Great stay we there every year and alway enjoy our stay
Overnattede 2 nætter i januar 2024
Svar fra Tanya den 8. feb. 2024
We are glad to hear that you enjoyed your stay with us. We look forward to seeing you again.

10/10 Fremragende

Tonya

Rejste med familie, Forretningsrejsende
Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
Excellent!
The Westin is outstanding. Room was spacious and the view excellent. The food in the lobby bar/restaurant was very good. I was not there long enough to enjoy the pool/sauna, but maybe next time. I will definitely book here again.
Overnattede 3 nætter i december 2023
Svar fra Tanya den 29. jan. 2024
Thank you! We are glad that you enjoyed your stay with us. We look forward to seeing you again.

10/10 Fremragende

Kevin

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter
Magical during the Holidays!
Overnattede 1 nat i december 2023
Svar fra Tanya den 29. jan. 2024
Thank you! We look forward to seeing you again.

10/10 Fremragende

Samantha

Rejste med familie, Rejste med partner
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Love it!
Overnattede 2 nætter i januar 2024
Svar fra Tanya den 16. jan. 2024
Thank you Samantha! We look forward to seeing you again.

10/10 Fremragende

Kenzie

Rejste med familie
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Friendly staff and in a great location!
Overnattede 1 nat i januar 2024
Svar fra Tanya den 15. jan. 2024
Thank you! We appreciate your business and feedback. We look forward to seeing you again.

10/10 Fremragende

Sheri

Overnattede 1 nat i december 2023
Svar fra Tanya den 15. jan. 2024
Thank you! We appreciate your business and feedback. We look forward to seeing you again.

10/10 Fremragende

Samantha

Overnattede 1 nat i januar 2024
Svar fra Tanya den 11. jan. 2024
Thank you! We are glad that you enjoyed your stay with us. We look forward to seeing you again.

10/10 Fremragende

Sean, Raytown

Overnattede 1 nat i januar 2024
Svar fra Tanya den 11. jan. 2024
Thank you! We are glad that you enjoyed your stay with us. We look forward to seeing you again.

10/10 Fremragende

James

Overnattede 1 nat i januar 2024
Svar fra Jennifer den 10. jan. 2024
Hello James, Thank you so much for staying at the Westin Kansas City at Crown Center. We are thrilled to know you enjoyed your stay. If you have any additional feedback, please let us know.

10/10 Fremragende

Amanda

Overnattede 2 nætter i december 2023
Svar fra Jennifer den 10. jan. 2024
Hello Amanda, Thank you so much for staying at the Westin Kansas City at Crown Center. We are thrilled to know you enjoyed your stay. If you have any additional feedback, please let us know.

10/10 Fremragende

Verificeret rejsende

Rejste med familie
Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
Excellent
Very accommodating! Valet parking was the way to go. Easy access to Union Station and Crown Center. Loved the little courtesy touches in the room - lavendar roller oil on the night stand, amazing selection of cosmetics, Starbucks coffee/tea. Didnt try room service but the menu looked superb.
Overnattede 1 nat i december 2023

10/10 Fremragende

Verificeret rejsende

Rejste med familie
Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
Overnattede 2 nætter i december 2023
Svar fra Jennifer den 10. jan. 2024
Hello,Thank you so much for staying at the Westin Kansas City at Crown Center. We are thrilled to know you enjoyed your stay. If you have any additional feedback, please let us know.

10/10 Fremragende

Charles

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
The people are super friendly and helpful. Beds are very comfortable. We even had a Pelaton in our room. The only negative was multiple requests for a non feathered pillow.
Overnattede 1 nat i december 2023
Svar fra Jennifer den 10. jan. 2024
Hello Charles, Thank you so much for staying at the Westin Kansas City at Crown Center. We are thrilled to know you enjoyed your stay. We certainly appreciate the feedback and apologize for any inconvenience. If you have any additional feedback, please let us know.

4/10 Dårligt

Robert

Rejste med familie
Synes godt om: Rengøring, overnatningsstedets tilstand og faciliteter, værelsets komfort
No Internet
The Hotel and stay was nice, but for $250.00 per night, you could at least have internet in the rooms. Even a $80.00 a night cheap hotel has internet.
Overnattede 1 nat i december 2023
Svar fra Na'Ron (ROM) den 22. feb. 2024
Hello Robert! Thank you for your response. At Marriott, we pride ourselves in providing the best service possible. Unfortunately, we failed with your experience, and we sincerely apologize. We hope you will allow us the opportunity to earn your business in the future and make the necessary adjustments to ensure your return. Thank you again for staying with us!

2/10 Forfærdeligt

Andrea

Overnattede 1 nat i december 2023
Svar fra Na'Ron (ROM) den 22. feb. 2024
Hello Andrea! Thank you for your response. At Marriott, we pride ourselves in providing the best service possible. Unfortunately, we failed with your experience, and we sincerely apologize. We hope you will allow us the opportunity to earn your business in the future and make the necessary adjustments to ensure your return. Thank you again for staying with us!

10/10 Fremragende

Cathy

Rejste med familie
Overnattede 1 nat i december 2023
Svar fra Jennifer den 10. jan. 2024
Hello Cathy, Thank you so much for staying at the Westin Kansas City at Crown Center. We are thrilled to know you enjoyed your stay. If you have any additional feedback, please let us know.

6/10 Okay

Allison

Overnattede 1 nat i december 2023
Svar fra Na'Ron (ROM) den 22. feb. 2024
Hello Allison! Thank you for your response. At Marriott, we pride ourselves in providing the best service possible. Unfortunately, we failed with your experience, and we sincerely apologize. We hope you will allow us the opportunity to earn your business in the future and make the necessary adjustments to ensure your return. Thank you again for staying with us!

10/10 Fremragende

Natalie

Overnattede 1 nat i december 2023
Svar fra Jennifer den 10. jan. 2024
Hello Natalie, Thank you so much for staying at the Westin Kansas City at Crown Center. We are thrilled to know you enjoyed your stay. If you have any additional feedback, please let us know.

10/10 Fremragende

James

Rejste med familie
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
The waterfall in the lobby is beautiful and unique!
Overnattede 1 nat i december 2023
Svar fra Jennifer den 10. jan. 2024
Hello James, Thank you so much for staying at the Westin Kansas City at Crown Center. We are thrilled to know you enjoyed your stay. If you have any additional feedback, please let us know.

10/10 Fremragende

Clinton

Rejste med familie og småbørn
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Overnattede 1 nat i december 2023
Svar fra Jennifer den 10. jan. 2024
Hello Clinton, Thank you so much for staying at the Westin Kansas City at Crown Center. We are thrilled to know you enjoyed your stay. If you have any additional feedback, please let us know.

2/10 Forfærdeligt

Maria

Overnattede 1 nat i december 2023

6/10 Okay

Angie

Rejste med partner
Synes godt om: Service og personale
Good location, comfortable bed. For the money pay to stay there, the elevators are ridiculously slow. We used the stairs because the wait was just way too long.
Overnattede 1 nat i december 2023

10/10 Fremragende

Nathan

Rejste i en gruppe
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Great location, right next to tram, spacious rooms, very clean, great ambience, and decent price for downtown.
Overnattede 2 nætter i december 2023
Svar fra Jennifer den 18. dec. 2023
Nathan, Thank you for staying at the Westin Kansas City at Crown Center. We are thrilled to know you enjoyed your stay. If you have any additional feedback, please feel free to contact us.

8/10 Udmærket

Natalie, Maricopa

Rejste med partner
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Property was very nice. Beautiful hotel. Walking distance to restaurants and shopping.
Overnattede 2 nætter i december 2023
Svar fra Jennifer den 18. dec. 2023
Hello Natalie,Thank you for staying at the Westin Kansas City at Crown Center. We are glad you enjoyed your stay. If you have any additional feedback, please let us know.

10/10 Fremragende

James

Synes godt om: Faciliteter
I ride the train a lot so always stay at the crown because it’s nice and close to union station
Overnattede 1 nat i december 2023
Svar fra Jennifer den 12. dec. 2023
Hello James,Thank you for staying at the Westin Kansas City at Crown Center. We are so happy you enjoyed your stay! Please feel free to reach out to us if you have any additional feedback.

2/10 Forfærdeligt

Tony

Rejste med partner
Synes godt om: Rengøring
Synes ikke om: Service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
I was upset when at check-in even though I had booked well in advance a room with a king sized bed they informed me none were available. Instead I was downgraded to a room with two double beds that were extremely uncomfortable. For the amount of money I spend for this room, there was no mention of a discounted rate, or anything offered to accommodate this inconvenience. The staffing and seating at the restaurant/bar were inadequate for the amount of people in the area. We were unable to find a seat at anytime during the stay.
Overnattede 2 nætter i december 2023

10/10 Fremragende

Mark

Rejste i en gruppe
Synes godt om: Faciliteter
Live this hotel and the staff is so polite !!
Overnattede 1 nat i december 2023
Svar fra Jennifer den 11. dec. 2023
Hello Mark,Thank you for staying at the Westin Kansas City at Crown Center. We appreciate your stay and feedback. Feel free to reach out to us if you have any additional feedback.