Tagterrassepool

Anmeldelser af Sidra Pristine Hotel & Portico Halls

3 out of 5
Sidra Pristine Hotel & Portico Halls
No. 65/4496 Sivarama Menon Road, Kaloor, Ernakulam North, Kanayannur, Kerala

Anmeldelser

8,2

Alletiders

Bedømmelse på 10 − Fremragende. 32 af i alt 94 anmeldelser" "
Bedømmelse på 8 − Udmærket. 46 af i alt 94 anmeldelser" "
Bedømmelse på 6 − Okay. 9 af i alt 94 anmeldelser" "
Bedømmelse på 4 − Dårligt. 2 af i alt 94 anmeldelser" "
Bedømmelse på 2 − Forfærdeligt. 5 af i alt 94 anmeldelser" "

8,2/10

Rengøring

8,4/10

Service og personale

7,0/10

Faciliteter

8,2/10

Overnatningsstedets tilstand og faciliteter

8,0/10

Miljøvenligt

Anmeldelser

8/10 Udmærket

Fiona

Overnattede 1 nat i april 2024

6/10 Okay

Bindu

Rejste med partner
Synes godt om: Service og personale
Staff very good , facilities are just average.
Overnattede 2 nætter i april 2024

10/10 Fremragende

Tristan

Rejste med familie
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Good
Overnattede 2 nætter i april 2024

8/10 Udmærket

Verificeret rejsende

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
Schönes Hotel in guter Lage
Wir hatten eine gute Zeit im Hotel. Das Team war sehr gut und hat alles möglich gemacht. Die Zimmer waren leider etwas hellhörig. Neben dem indischen Frühstück wurden auch Toast und Omeletts angeboten.
Overnattede 3 nætter i februar 2024

2/10 Forfærdeligt

Aben

Forretningsrejsende
Synes ikke om: Rengøring, service og personale, faciliteter
The staff was impolite and made it hard for us to check in
Overnattede 1 nat i januar 2024

6/10 Okay

Amal

Synes godt om: Service og personale
Overnattede 3 nætter i januar 2024

10/10 Fremragende

Saji

Rejste med familie
Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
Overnattede 1 nat i oktober 2023

10/10 Fremragende

AHMED

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
Overnattede 7 nætter i september 2023

6/10 Okay

Anish

Overnattede 1 nat i juli 2023

8/10 Udmærket

Verificeret rejsende

Forretningsrejsende
Synes godt om: Service og personale, værelsets komfort
Overnattede 1 nat i maj 2023

4/10 Dårligt

Mark

Synes ikke om: Rengøring, faciliteter, overnatningsstedets tilstand og faciliteter
The pool area was filthy, poor internet connection, I had to ask for for room to be cleaned, surrounded by local hostels, garbage everywhere and when I asked for a late checkout on departure the manger was going to charge me for an extra day. However he reversed his intentions if I gave a favorable review of google.
Overnattede 12 nætter i januar 2023

10/10 Fremragende

Sujith

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
Overnattede 1 nat i februar 2023

8/10 Udmærket

ABHIJITH

Overnattede 1 nat i februar 2023

10/10 Fremragende

tsering

Rejste med familie
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
This place is perfect for family, walking distance to metro and most importantly staff are welcoming, pleasant and helpful.. enjoyed our stay here a lot
Overnattede 6 nætter i marts 2022

8/10 Udmærket

AJO

Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Overnattede 1 nat i marts 2022

10/10 Fremragende

Gokul

Rejste med familie
Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
Worth the money
Hotel was clean, staff were friendly. It was worth the amount we paid.
Overnattede 2 nætter i december 2021

8/10 Udmærket

Ifham

Overnattede 2 nætter i august 2021

8/10 Udmærket

Sarah

Rejste med familie
Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
Great hotel
Really nice hotel staff great especially Arun in restaurant & vipin was very helpful overall. Rooms well equipped and cleaned daily. Pool area was nice although small however, this wasn’t cleaned and the flooring around pool was dirty. It’s more of a conference/business hotel rather than a holiday but then the area wasn’t a tourist region but ideally situated for exploring the non tourist regions. Very close to metro station, train station and a short tut tut ride to ferry to fort kochi.
Overnattede 15 nætter i januar 2020

8/10 Udmærket

Verificeret rejsende

Rejste i en gruppe
Synes godt om: Service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
For the price you pay, this place is great. Staff was also really nice.
Overnattede 3 nætter i december 2019

10/10 Fremragende

Verificeret rejsende

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter
Overnattede 4 nætter i december 2019

6/10 Okay

Miah.r

Rejste med partner
Synes godt om: Service og personale
When we initially checked in staff were great, however when the days passed I noted the following: i. I went to eatopia around 12pm, no staff were there, i went and told front reception. One of the girls told me to wait someone will come, but noone came. I went to the front and saw the girl chatting away with other staff. Was absolutely pissed off, ended up going to Fatayer restaurant near the hotel, which had absolutely delicious food. Ii. We checked out at 5.30am, we were carrying quiete heavy luggages, and noone helped us carry it out to the taxi, the security guard came over and helped us. The reception guy was cold and didn't bother to help. Based on the above experiences, we will not likely come back here, they need to improve the service, especially the front reception staff who are very cold and don't know basic manners. I have to give good marks to the cleaning staff, they did an absolute great job and were very friendly unlike the front receotion staff. We also dealt with Vipin, who was really great but went on leave during our stay. Don't think we will be coming back here again.
Overnattede 7 nætter i december 2019

8/10 Udmærket

Ebrahim

Rejste med familie
Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
Good, comfortable stay
Overnattede 4 nætter i december 2019

10/10 Fremragende

Verificeret rejsende

Forretningsrejsende
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Rooms were clean and AC worked well. Breakfasts were delicious. Staff is very friendly and helpful. Hookah lounge upstairs is nice and the pool setup is cool. I came back for fun after finding out about this hotel by staying here on a work trip. Best hotel I have found for the price.
Overnattede 1 nat i november 2019

8/10 Udmærket

Verificeret rejsende

Rejste med partner
Synes godt om: Rengøring, service og personale
The staff were friendly and always willing to help and answer your questions. They went out of their way to help arrange transport for days we wished to travel further afield and explore. They even provided us with a wireless dongle so that we could access the internet during our stay, free of charge. Continental breakfast was very limited and predominant choices were curry/Indian based. Little choice or variations for other cultures. Pool is lovely and on the roof, but again difficult to spend any real amount of time around the pool as no access to drinks, therefore hard to have a chilled and relaxing day at the pool. Rooftop terrace looks lovely but during our stay it was not open. This would have been a lovely area to sit during the evenings. Hotel does not serve alcohol, so had to access other hotels in the evening if you wanted a glass of wine or beer with your evening meal.
Overnattede 10 nætter i oktober 2019

8/10 Udmærket

Luis

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
Good choice
Nice location (5 min from metro). Very friendly staff, nice breakfast and modern room and structure. The room is big, comfortable, but WiFi is unstable sometimes. The bathroom gets a bit wet because of the shower. Overerall I think was very good
Overnattede 4 nætter i september 2019

8/10 Udmærket

Verificeret rejsende

Rejste med familie, Forretningsrejsende, Rejste med familie og småbørn
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
The room quality was good. Good for family. The breakfast quality could be improved. Aaloo parantha didn't taste good and other food items tasted ok
Overnattede 1 nat i juli 2019

10/10 Fremragende

Caroline

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
Hotel récent et très propre, chambre grand et agréable avec un lit très confortable ! Très bon rapport qualité-prix.
Overnattede 3 nætter i maj 2019
Svar fra Shabin Kumar den 16. maj 2019
Dear Guest, Thank you for choosing to stay at Sidra Pristine Hotel during your recent trip to Kochi! We're delighted to see your lovely feedback on your stay with us. Things you liked at the hotel are the ones normally our guests feel happy about, especially the cleanliness and the comfortable and cozy bed in the rooms. It's great to know that you feel you got the best value for your money spent at the hotel. Thank you once again for reviewing us here and we look forward to welcoming you back to the hotel in near future! :) Best regards, Shabin Kumar Operations Manager.

10/10 Fremragende

Verificeret rejsende

Rejste med familie, Rejste med partner, Rejste med familie og småbørn
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Staff were friendly and very helpful assisting in any questions we had. The restaurant was excellent and food was very delicious while still being reasonably priced. We had a small issue with the type of bed we requested when we made the booking and was not available when we checked in. However staff listened to us and made sure we got what we requested. I would definitely stay at Sidra Pristine again when we visit Kerala.
Overnattede 4 nætter i april 2019
Svar fra Shabin Kumar den 16. maj 2019
Dear Guest, Thank you for choosing to stay at Sidra Pristine Hotel during yous recent trip to Kochi! We're extremely happy to read your delightful feedback on your stay with us. Thank you for your special mention on the restaurant, food and our ever friendly staff in general and your encouraging words are shared with the team already. I am sad about your bed type preference and came to know upon detailed checking that it was due to a few rooms which were blocked for some last minute maintenance works. At the same time, I'm glad that my team was able to find solution for you as per your requirement. We're waiting for your next visit! :) Thank you once again for your lovely feedback and we look forward to welcoming you to the hotel again in future! Best regards, Shabin Kumar Operations Manager.

8/10 Udmærket

Qi Siang Jeffery

Synes godt om: Rengøring, service og personale, værelsets komfort
Good Value
Nice staff, Nice room
Overnattede 1 nat i april 2019
Svar fra Shabin Kumar den 20. apr. 2019
Dear Guest, Thank you very much for staying at Sidra Pristine Hotel during your trip to Kochi! We highly appreciate your time and effort to give your feedback here and thank you for your special mention on our ever friendly staff and the rooms of the hotel. We look forward to welcoming you back to the hotel in future! Best regards, Shabin Kumar Operations Manager.

10/10 Fremragende

Noufal

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
Overnattede 1 nat i april 2019
Svar fra Shabin KUmar den 20. apr. 2019
Dear Guest, Thank you very much for staying at Sidra Pristine Hotel during your trip to Kochi! We highly appreciate your time and effort to give your feedback here and look forward to welcoming you to the hotel again in near future! Best regards, Shabin Kumar Operations Manager.

8/10 Udmærket

Suban

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
Good hotel for the price
Good hotel for the price ...nearby metro and Lulu mall is big advantage
Overnattede 1 nat i marts 2019
Svar fra Shabin Kumar den 20. apr. 2019
Dear Guest, Thank you very much for staying at Sidra Pristine Hotel during your trip to Kochi! We highly appreciate your time and effort to give your feedback here and look forward to welcoming you to the hotel again in near future! Best regards, Shabin Kumar Operations Manager.

10/10 Fremragende

Noufal

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
Breakfast 👍
Very good service,,reception staff 👍
Overnattede 1 nat i marts 2019
Svar fra Shabin Kumar den 13. mar. 2019
Dear Guest, Thank you very much for choosing to stay at Sidra Pristine Hotel during your recent trip to Kochi! We're happy to know that you had a pleasant stay at the hotel and the service by the staff was good. We have noted your special mention on the Reception staff and this is communicated to the team accordingly. Thank you again for your wonderful feedback and we look forward to welcoming you to the hotel again! Best regards, Shabin Kumar Operations Manager.

8/10 Udmærket

Verificeret rejsende

Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Value for money, Clean and well located, staff were good and friendly,
Overnattede 1 nat i oktober 2018
Svar fra Shabin Kumar den 13. mar. 2019
Dear Guest, Thank you very much for choosing to stay at Sidra Pristine Hotel! We're delighted to know that you enjoyed your stay with us. Many thanks for reviewing us here. Looking forward to welcoming you back to the hotel soon! Best regards, Shabin Kumar Operations Manager.

8/10 Udmærket

Mathijs

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
Mooi nieuw hotel, prima service! Het eten is niet geweldig maar verder gewoon helemaal prima. Serveren geen alcohol in het hotel dus dat was vrij ver lopen.
Overnattede 1 nat i februar 2019
Svar fra Shabin Kumar den 15. feb. 2019
Beste gast, Hartelijk dank voor uw verblijf in het Sidra Pristine Hotel tijdens uw recente reis naar Kochi! Het is een groot genoegen dat u ons hotel, onze service en onze faciliteiten erg goed vond. We stellen uw tijd en moeite zeer op prijs om ons uw feedback te laten weten. We hopen dat je bij je volgende reis naar Kochi weer voor ons zult kiezen en we kijken ernaar uit om je ook in de toekomst weer te verwelkomen in het hotel! Vriendelijke groeten, Shabin Kumar Operations Manager.

8/10 Udmærket

Kamatchi

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
Overnattede 3 nætter i januar 2019
Svar fra Shabin Kumar den 7. feb. 2019
Dear Guest, Many thanks for choosing to stay at Sidra Pristine Hotel during your recent trip to Kochi! We appreciate your time and effort to review us here and really thankful for your positive rating. We look forward to having more opportunities to serve you at the hotel in future as well! Thank you again! Best regards, Shabin Kumar Operations Manager.

8/10 Udmærket

Verificeret rejsende

Synes godt om: Rengøring, service og personale
Overnattede 2 nætter i januar 2019
Svar fra Shabin Kumar den 30. jan. 2019
Dear Guest, Thank you for choosing to stay at Sidra Pristine Hotel during your recent trip to Kochi! Many thanks for reviewing us here and we look forward to welcoming you again to the hotel soon! Best regards, Shabin Kumar Operations Manager

10/10 Fremragende

Verificeret rejsende

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
Very nice staff. Delicious food. Comfortable room.
Overnattede 4 nætter i januar 2019
Svar fra Shabin Kumar den 30. jan. 2019
Dear Guest, Thank you for choosing to stay at Sidra Pristine Hotel during your recent trip to Kochi! Many thanks for taking time to write your feedback about your stay with us. Thank you for your special mention about our staff, the food, and the comfortable room and this is already informed to the concerned team members accordingly. Thank you again your lovely feedback here and we look forward to seeing you again at the hotel in near future! Best regards, Shabin Kumar Operations Manager.

8/10 Udmærket

Archana, Santa Fe, New Mexico

Synes godt om: Rengøring, service og personale
Good start to a relatively new hotel. Staff fabulous. Breakfast was ok, with nice Indian dishes. Omelette snot great. Menu is extensive with no attention to gluten free diets. For the foreign traveler wary of anything uncooked in India from veggies to fruit I did not receive assurances that the offering were free of potential bacteria. The WiFi did not work well in my room. Stubbed my toes on the step between bathroom and room. Exterior was super cute while interior lobby and restaurant spaces were dated. Room decor was mixed. Potentially great place if some issues are reworked
Overnattede 4 nætter i januar 2019
Svar fra Shabin Kumar den 30. jan. 2019
Dear Guest, Thank you for choosing to stay at Sidra Pristine Hotel during your recent trip to Kochi! Many thanks for taking time to write your feedback about the hotel and your stay with us in detail. While thanking you for all your appreciations, I assure you that the shortcomings you felt here will be looked into seriously. I would like to assure you that we follow highest level of standards as far as cleanliness by various departments in the hotel is concerned, especially kitchen. We follow all those measures towards ensuring the food is processed following strict guidelines to ensure the hygiene and safety and I assure you that this will be followed up the same way always. I am really sorry about your foot getting stubbed in the room. The step is kept that way only to ensure the wet areas stay slightly at lower level to the room to keep the bedroom dry always. We will work on the Wi-Fi too to make any possible improvements. Thank you again for writing your feedback here and we look forward to welcoming you back to the hotel in the future! Best regards, Shabin Kumar Operations Manager.

8/10 Udmærket

Noel

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
It was a lovely place for my family and I to stay at, i highley recommend
Overnattede 1 nat i januar 2019
Svar fra Shabin Kumar den 30. jan. 2019
Dear Guest, Thank you for choosing to stay at Sidra Pristine Hotel during your recent trip to Kochi! It's great to know that you and your family enjoyed your stay with us and many thanks for your time to write your feedback! We look forward to welcoming you back to the hotel in the future! Best regards, Shabin Kumar Operations Manager.

10/10 Fremragende

MN

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
Very clean, brightly lit, posh room with basic requirements for working people - desk and chair, kettle with tea and coffee, warm blankets and soft towels, hot water all day and decent speed wifi. The breakfast was our favorite part as there was a good spread of nutritious foods.
Overnattede 2 nætter i december 2018
Svar fra Shabin Kumar den 30. jan. 2019
Dear Guest, Thank you for choosing to stay at Sidra Pristine Hotel during your recent trip to Kochi! It's wonderful to read such a lovely feedback from you and we thank you for those positive notes. As you mentioned rightly, we kept minimal, but all necessary amenities in the room so that our guest doesn't end up paying for those amenities which are of not in use usually. It's great to know that you liked our breakfast set up and spread very much as well! Thank you again for writing your feedback here and we look forward to welcoming you back to the hotel in the future! Best regards, Shabin Kumar Operations Manager.

8/10 Udmærket

Verificeret rejsende

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
Good value for money. WiFi works, breakfast was ok but food was abit cold. Staff were very helpful and welcoming. Great for a city break in Cochin
Overnattede 1 nat i december 2018
Svar fra Shabin Kumar den 30. jan. 2019
Dear Guest, Thank you for choosing to stay at Sidra Pristine Hotel during your recent trip to Kochi! It's nice to read your feedback here and we thank you for those positive notes. I apologize for the breakfast food being cold. Though it doesn't happen this way often, I will look into it for improvements for sure. Thank you again for taking time to write your feedback and look forward to welcoming you again to the hotel in the future! Best regards, Shabin Kumar Operations Manager

10/10 Fremragende

Jojo, Japan

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter
The best hotel Kerala with the price! Close to station too
Overnattede 2 nætter i november 2018

10/10 Fremragende

Verificeret rejsende

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
A jewel in the crown for Kaloor
This is a wonderful hotel, an oasis of peace and calm in a busy area. The hotel was extremely clean and rooms spacious. The staff were extremely helpful, efficient and friendly and I could not fault the service they provided.
Overnattede 7 nætter i oktober 2018

8/10 Udmærket

インド最高, 東京

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
本当に清潔なホテル
唯一の不満は冷蔵庫がなかったこと。室内綺麗で朝食も美味しかったです。また泊まりたいです。インドでこの前に泊まったホテルは、このホテルより高く、ゴキはでるし、お湯は朝だけだし、がっかりでした。
Overnattede 2 nætter i september 2018

6/10 Okay

Verificeret rejsende

It was okay
Overnattede 1 nat i august 2018
Svar fra Shabin Kumar den 6. okt. 2018
Dear Guest, Thank you for choosing to stay at Sidra Pristine Hotel during your recent trip to Kochi! I see from your review that you had a good but not great stay with us. As we strive for achieving highest level of guest satisfaction, it would have been helpful for us if you had detailed your experience which would help us understand the scope of improvements. However, we assure you of a greater experience on your next visit. Many thanks again for your feedback and we look forward to welcoming you back to the hotel in near future! Best regards, Shabin Kumar Operations Manager

8/10 Udmærket

Rubs, Delhi, India

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
Best value for money
Newly constructed property with modern facilities, well trained pleasant staff, delicious food, clean, accessible through train and metro. Go for it !!!
Overnattede 3 nætter i juli 2018

10/10 Fremragende

bo

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
good stay
good stay
Overnattede 1 nat i juni 2018

10/10 Fremragende

bo

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
good stay
good stay
Overnattede 1 nat i juni 2018

8/10 Udmærket

Cécile

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
Hôtel qui offre des prestations très satisfaisante
Hôtel de bonne qualité ; personnel très serviable. Un bémol: le restaurant , qualité très moyenne. Quartier bruyant, mais chambres tranquilles et confortables.

8/10 Udmærket

Verificeret rejsende

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
Good hotel
Good hotel with all necessary facilities,rooms are spacious, small restaurant with average food qualities, no garden but large lobby, friendly staff and room boys also friendly,no bar but good for family stay