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Anmeldelser af ibis Kochi City Centre Hotel

3 out of 5
ibis Kochi City Centre Hotel
Padma Junction, MG Road, Kanayannur, Kerala

Anmeldelser

8,4

Alletiders

Bedømmelse på 10 − Fremragende. 55 af i alt 110 anmeldelser" "
Bedømmelse på 8 − Udmærket. 36 af i alt 110 anmeldelser" "
Bedømmelse på 6 − Okay. 10 af i alt 110 anmeldelser" "
Bedømmelse på 4 − Dårligt. 2 af i alt 110 anmeldelser" "
Bedømmelse på 2 − Forfærdeligt. 7 af i alt 110 anmeldelser" "

8,8/10

Rengøring

9,0/10

Service og personale

8,2/10

Faciliteter

8,4/10

Overnatningsstedets tilstand og faciliteter

9,2/10

Miljøvenligt

Anmeldelser

2/10 Forfærdeligt

Ashiq

Overnattede 1 nat i februar 2024
Svar fra Ibis Kochi City Centre den 17. feb. 2024
Dear Mr. Ashiq,Thank you so much for taking the time to review the hotel following your recent visit.Your feedback has been duly noted by us, and rest assured it will be taken up with the concerned department and addressed suitably.The team and I look forward to welcome you back again in the near future.Best Regards,Elgish AndrewsGeneral Manager

10/10 Fremragende

SYED

Rejste med partner
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Overall very good, there is scope for improvement for breakfast.
Overnattede 2 nætter i januar 2024
Svar fra Ibis Kochi City Centre den 22. jan. 2024
Dear Mr. Syed, Thank you so much for taking the time to review the hotel following your recent visit. Your feedback has been duly noted by us, and rest assured it will be taken up with the concerned department and addressed suitably. We look forward to welcoming you back at Ibis Kochi City Centre to another wonderful and magnificent experience. Best Regards, Elgish Andrews General Manager

10/10 Fremragende

Anna

Rejste med familie
Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
Overnattede 7 nætter i december 2023
Svar fra Ibis Kochi City Centre den 9. jan. 2024
Dear Anna, Thank you so much for taking the time to review the hotel following your recent visit. We look forward to welcoming you back at Ibis Kochi City Centre to another wonderful and magnificent experience. Best Regards, Elgish Andrews General Manager

10/10 Fremragende

Stephanie Xia

Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Really enjoyed me stay at Ibis Kochi city. Close to centre square mall and the river side walk. Plenty of space in the hotel and the bed was very comfortable. Safety box was provided. Reception was very friendly and called me 30mins before check out. Thank you so much
Overnattede 2 nætter i december 2023
Svar fra Ibis Kochi City Centre den 9. jan. 2024
Dear Stephanie Xia, Thank you for such a wonderful rating following your recent stay at the hotel. It is always a pleasure to receive positive feedback. I am delighted to hear that the team has taken care of you extremely well and you had a memorable experience at Ibis Kochi City Centre. The team and I look forward to welcome you back again in the near future. Best Regards, Elgish Andrews General Manager

6/10 Okay

santiago

Overnattede 4 nætter i december 2023
Svar fra Ibis Kochi City Centre den 7. jan. 2024
Dear Santiago, We would like to thank you for choosing our hotel as your accommodation choice during your visit to Kochi. It is unfortunate to learn you did not enjoy your stay to the fullest with us at ibis. This is definitely not the genuinely caring and personalized attention we pride ourselves for providing and which we are known for. It is our hope that you will give us the opportunity to better serve you in the near future and I would like to reiterate our commitment to high service standards. Best Regards, General Manager

8/10 Udmærket

Sony Jacob

Forretningsrejsende
Synes godt om: Service og personale, værelsets komfort
Showing signs of aging
This is my 2nd time at Ibis, Kochi. I'd loved my stay last time at Ibis more than any other and that is why I chose it for a 2nd time. Even though the overall experience has been good, I could tell that the shampoo and soap dispensers hadn't been changed in a long time. Barring this, my stay has been pleasant.
Overnattede 3 nætter i december 2023
Svar fra Ibis Kochi City Centre den 20. dec. 2023
Dear Mr.Sony Jacob,Thank you so much for taking the time to review the hotel following your recent stay.Your feedback has been duly noted by us, and rest assured it will be taken up with the concerned department and addressed suitably. We appreciate you sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future and I would like to reiterate our commitment to high service standards. Best Regards, Elgish AndrewsGeneral Manager

10/10 Fremragende

Ajay

Rejste med partner
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Amazing, the best hotel we have stayed at
Overnattede 1 nat i december 2023
Svar fra Ibis Kochi City Centre den 20. dec. 2023
Dear Mr. Ajay, Thank you so much for taking the time to review the hotel following your recent stay and I am thrilled that you had an amazing experience with us. We look forward to welcoming you back at ibis Kochi City Centre to another wonderful and magnificent experience. Best Regards, Elgish Andrews General Manager

8/10 Udmærket

Meenu

Rejste med familie
Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
Overnattede 1 nat i november 2023
Svar fra Ibis Kochi City Centre den 20. dec. 2023
Dear Ms. Meenu,Thank you so much for taking the time to review the hotel following your recent stay. We look forward to welcoming you back at ibis Kochi City Centre to a wonderful and magnificent experience. Best Regards, Elgish Andrews General Manager

10/10 Fremragende

Abdullah Ahsan

Rejste med familie
Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
Overnattede 3 nætter i november 2023
Svar fra Ibis Kochi City Centre den 20. dec. 2023
Dear Abdullah Ahsan, Thank you so much for taking the time to review the hotel following your recent stay. We look forward to welcoming you back at ibis Kochi City Centre to a wonderful and magnificent experience. Best Regards, Elgish Andrews General Manager

8/10 Udmærket

donna

Rejste med familie og småbørn
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Everything was pretty good. But breakfast seems to be just okay. Their sambhar had a bad smell. But staff took initiative to remove it right away when we approached them. Rooms where neat and clean and customer service was good too. Stay was worth for the price
Overnattede 1 nat i oktober 2023
Svar fra Ibis Kochi City Centre den 20. dec. 2023
Dear Donna, Thank you so much for taking the time to review the hotel following your recent stay. I am delighted to hear that the team has taken care of you extremely well and you had a memorable experience at Ibis Kochi City Centre.We look forward to welcoming you back at ibis Kochi City Centre to a wonderful and magnificent experience. Best Regards, Elgish Andrews General Manager

2/10 Forfærdeligt

James

Overnattede 1 nat i september 2023
Svar fra Elgish Andrews den 28. sep. 2023
Dear Mr. James,We would like to thank you for choosing our hotel as your accommodation choice during your visit to Kochi. It is unfortunate to learn you did not enjoy your stay to the fullest with us at ibis. This is definitely not the genuinely caring and personalized attention we pride ourselves for providing and which we are known for. It is our hope that you will give us the opportunity to better serve you in the near future and I would like to reiterate our commitment to high service standards. Best Regards, Elgish AndrewsGeneral Manager

2/10 Forfærdeligt

Vargeese Sebastian

Overnattede 2 nætter i august 2023
Svar fra Elgish Andrews den 28. sep. 2023
Dear Mr. Sebastian,We would like to thank you for choosing our hotel as your accommodation choice during your visit to Kochi. It is unfortunate to learn you did not enjoy your stay to the fullest with us at ibis. This is definitely not the genuinely caring and personalized attention we pride ourselves for providing and which we are known for. It is our hope that you will give us the opportunity to better serve you in the near future and I would like to reiterate our commitment to high service standards. Best Regards, Elgish AndrewsGeneral Manager

10/10 Fremragende

geeta

Forretningsrejsende
Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
Excellent stay
FO staff was very professional and attentive specialy Ms ANJU and MR ANIKET .
Overnattede 2 nætter i juli 2023
Svar fra Elgish Andrews den 24. jul. 2023
Dear Guest,Thank you for such a wonderful rating following your recent stay at the hotel. It is always a pleasure to receive positive feedback. I am delighted to hear that the team has taken care of you extremely well and you had a memorable experience at Ibis Kochi City Centre.The team and I look forward to welcome you back again in the near futureBest Regards,Elgish AndrewsGeneral Manager

6/10 Okay

Jaison

Overnattede 1 nat i juni 2023
Svar fra Elgish Andrews den 4. jul. 2023
Dear Mr. Jaison,We would like to thank you for choosing our hotel as your accommodation choice during your visit to Kochi. Your feedback has been duly noted by us, and rest assured it will be taken up with the concerned department and addressed suitably. We appreciate the feedback and it is our hope that you will give us the opportunity to better serve you in the near future and I would like to reiterate our commitment to high service standards. Best Regards, Elgish Andrews General Manager

10/10 Fremragende

Kiran

Overnattede 1 nat i maj 2023
Svar fra ibis Kochi den 31. maj 2023
Dear KiranWe very much appreciate your comments regarding your stay at the ibis Kochi City Centre. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services.Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one.Sincerely,Elgish AndrewsGeneral Manager

10/10 Fremragende

Javon

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
Great Experience!
A Truly beautiful hotel. I really enjoyed my stay. The hotel room was very clean, the room service was very good, great Wi-Fi connection, very comfortable bed and very nice staff.
Overnattede 5 nætter i marts 2023
Svar fra ibis Kochi den 27. mar. 2023
Dear Guest,We very much appreciate your comments regarding your stay at the ibis Kochi City Centre.It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services.Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one.Sincerely,Elgish AndrewsGeneral Manager

10/10 Fremragende

Susan

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter
Overnattede 2 nætter i marts 2023
Svar fra ibis Kochi den 27. mar. 2023
Dear Guest,We very much appreciate your comments regarding your stay at the ibis Kochi City Centre.It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services.Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one.Sincerely,Elgish AndrewsGeneral Manager

10/10 Fremragende

helen

Overnattede 2 nætter i marts 2023
Svar fra Elgish Andrews den 4. jul. 2023
Dear Ms. Helen,Thank you so much for taking the time to review the hotel following your recent stay and I am thrilled that you had an amazing experience with us.We look forward to welcoming you back at ibis Kochi City Centre to another wonderful and magnificent experience.Best Regards,Elgish AndrewsGeneral Manager

10/10 Fremragende

yves

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
Very nice stay at Ibis. Staff is helpful and ne ce.
Overnattede 2 nætter i februar 2023
Svar fra ibis Kochi den 27. mar. 2023
Dear Guest,We very much appreciate your comments regarding your stay at the ibis Kochi City Centre.It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services.Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one.Sincerely,Elgish AndrewsGeneral Manager

10/10 Fremragende

Jacob

Forretningsrejsende
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Good, neat and clean property, staff are helpful Reception personal are professional, mentions to saikat, Rimona and rohan
Svar fra ibis den 27. jan. 2023
Dear Mr.JacobWe very much appreciate your comments regarding your stay at the ibis Kochi City Centre. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services.Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one.Sincerely,Elgish Andrews,General Manager

10/10 Fremragende

Sukanya

Overnattede 1 nat i december 2022

10/10 Fremragende

Swati

Rejste med partner
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Location is awesome. Fast check in and check out, food is good
Overnattede 1 nat i december 2022

4/10 Dårligt

Geogy

Rejste i en gruppe
Synes ikke om: Rengøring
Dirty floors, smelly rooms. Pathetic breakfast for rs500 extra charge

8/10 Udmærket

Ganeshrie

Rejste med familie
Synes godt om: Værelsets komfort
Synes ikke om: Service og personale
Disappointed
First of all,we got no assistance getting our luggage to the rooms, which would have been greatly appreciated after a long journey. The room keys need to be activated each time we leave and return to the room. That was very very inconvenient and very annoying. Breakfast choices very limited and got boring after a few days. No seats provided in waiting area as we wait for our rides, which can take as long as 30 minutes. Staff were polite and helpful
Overnattede 1 nat i oktober 2022

8/10 Udmærket

George Joseph

Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Optimal.
Overnattede 5 nætter i oktober 2022

10/10 Fremragende

Princel

Rejste med familie
Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
Overnattede 1 nat i september 2022
Svar fra Ibis Kochi den 26. sep. 2022
Dear Guest,We very much appreciate your comments regarding your stay at the ibis Kochi City Center. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services.Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one.Sincerely,Elgish Andrews,General Manager, ibis Kochi City

6/10 Okay

J S

Forretningsrejsende
Synes godt om: Service og personale
Could have been better!
The room was typical Ibis, no-frills. Bed is comfortable. But the engineering side did not think about ease of use of bathrooms. To start with, the toilet door had a magnetic catch and a round handle which makes it a feat trying to open the toilet door. No grip. Ditto with the shower door. Imagine trying to open with wet / soapy hands sans a door without proper handle, and that too with a magnetic strip. The drain provided in the shower area is not capable of draining water at the rate the shower delivers water. resulting in water logging in the shower area. There appears to be no protoco; of house keeping visit every day. All I got was a couple of tea bags on the second day on my request. Only on the third day, was it attended to.
Overnattede 3 nætter i juli 2022
Svar fra IKCC den 7. aug. 2022
Dear Guest, Thank you for taking the time to tell us about your experience at the ibis Kochi City Center. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Ibis, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Elgish Andrews, General Manager, ibis Kochi City Center

10/10 Fremragende

Saravanan, Irving

Rejste med familie
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Excellent property for the price
Overnattede 1 nat i juli 2022
Svar fra IKCC den 7. aug. 2022
Dear Guest, We very much appreciate your comments regarding your stay at the ibis Kochi City Center. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Elgish Andrews, General Manager, ibis Kochi City Center

6/10 Okay

Shakil

Overnattede 1 nat i juni 2022
Svar fra GM den 5. jul. 2022
Dear Mr.Shakil, Thank you for taking the time to tell us about your experience at the ibis Kochi City Centre. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Ibis, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Elgish Andrews, General Manager

2/10 Forfærdeligt

Mohan

Overnattede 1 nat i maj 2022

8/10 Udmærket

Glace

Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Overnattede 1 nat i maj 2022

8/10 Udmærket

FAROOQ

Overnattede 1 nat i maj 2022
Svar fra GM den 18. maj 2022
Dear Guest We very much appreciate your comments regarding your stay at the ibis Kochi City Center It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Elgish Anderws, General Manager, ibis Kochi City

10/10 Fremragende

Rengaraj

Forretningsrejsende
Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
good
Overnattede 2 nætter i maj 2022
Svar fra GM den 18. maj 2022
Dear Mr.Rengaraj We very much appreciate your comments regarding your stay at the ibis Kochi City Center It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Elgish Andrews, General Manager, ibis Kochi City Center

10/10 Fremragende

Devasagayam

Overnattede 3 nætter i maj 2022
Svar fra GM den 18. maj 2022
Dear Mr.Devasagayam We very much appreciate your comments regarding your stay at the ibis Kochi City Center It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Elgish Andrews, General Manager, ibis Kochi City Center

10/10 Fremragende

Rojan, Brampton

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter
Great ambience and clean hotel! Would suggest the housekeeping to be a little bit more consistent
Overnattede 6 nætter i april 2022
Svar fra GM den 18. maj 2022
Dear Guest We very much appreciate your comments regarding your stay at the ibis Kochi City Center It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Elgish Andrews, General Manager, ibis Kochi City Center

6/10 Okay

Baiju

Rejste med partner
Synes ikke om: Faciliteter
connectivity to other locations are good
Overnattede 1 nat i april 2022
Svar fra GM den 18. maj 2022
Dear Guest We very much appreciate your comments regarding your stay at the ibis Kochi City Center It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Elgish Andrews, General Manager, Ibis Kochi City Center

8/10 Udmærket

Sorin

Forretningsrejsende
Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter
I can return here...
Good food (from a foreigner point of view), friendly staff, I might comeback if they fix small issues.
Overnattede 3 nætter i december 2021

8/10 Udmærket

Verificeret rejsende

Overnattede 1 nat i januar 2020
Svar fra Ajit Jose den 1. apr. 2020
Dear Guest, Thank you for choosing to stay with us and for taking the time to provide us with your valuable feedback. I’m delighted that you had a wonderful visit and that you thoroughly enjoyed the hotel services. On behalf of the entire team, I look forward to welcoming you back in the near future. Sincerely, Ajit Jose General Manager

6/10 Okay

Verificeret rejsende

Rejste med familie
Synes godt om: Rengøring, service og personale, faciliteter
Everything was fine, the staff was helpful. Especially, Jude from Front Desk, Anjali from Rooms who helped with an early morning support. The entire restaurant team was very warm. However, we had one problem - we felt our room temperature rising in the night. During the day the panel showed 22 Degrees, then we bring it down on the control panel, but we realized much later during the course of our stay that the temp was not actually coming down. Then we called the reception, and explained that the panel was not working....surprisingly, we found the temperature came down to 18 Degrees, without even the technician coming to our room to check... This was quite intriguing. How could a technical glitch be managed without the technician coming to our room?? This means they had kept the temperature stable from a different control panel. May be the previous guest would have asked for the same. But shouldnt the management of the AC thermostat be left for the guest to manage. We spent nearly 4 nights out of our 5 night stay thinking that the temperature actually coming down to 18 Degrees. Since we were having a long day during the course of our stay, we simply crashed after bringing the temperature on the panel to 18 Deg, and woke up feeling warm. On the final day, we informed the reception and the temperature actually came down.... Not a good experience
Overnattede 3 nætter i januar 2020
Svar fra Ajit Jose den 1. apr. 2020
Dear Guest, Thank you very much for staying with us and for taking the time to share your experience. While it is my pleasure to learn that you had appreciated my team members, however, I regret that you were not fully satisfied with all aspects of your stay. The gaps that your feedback has highlighted in terms of AC issues have been carefully noted and we assure you the necessary steps have been taken to improve the quality of service and avoid re-occurrence. We hope this experience will not alter your confidence in ibis Kochi, and that you will give us the opportunity of welcoming you again soon. Sincerely, Ajit Jose General Manager

8/10 Udmærket

Janice L

Forretningsrejsende
Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
Overnattede 2 nætter i januar 2020
Svar fra Ajit Jose den 1. apr. 2020
Dear Janice, Thank you for choosing to stay with us and for taking the time to provide us with your valuable feedback. I’m delighted that you had a wonderful visit and that you thoroughly enjoyed the hotel services. On behalf of the entire team, I look forward to welcoming you back in the near future. Sincerely, Ajit Jose General Manager

10/10 Fremragende

Rajendra

Rejste med familie
Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
Everything was fine
Overnattede 1 nat i januar 2020
Svar fra Ajit Jose den 14. apr. 2020
Dear Rajendra, We very much appreciate your comments regarding your stay at the ibis Kochi City Centre. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we look forward to welcome you back soon. Sincerely, Ajit Jose General Manager

8/10 Udmærket

Girish

Rejste med familie
Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter
The hotel is well located on MG Road for shopping enthusiasts. Metro station, public transport and Ferry station easily accessible. Rooms are small like all IBIS hotels. Interconnected rooms available for families. Excellent Breakfast and Meals food. Had an issue with Reservation which was resolved later - be careful to confirm with hotel.
Overnattede 2 nætter i januar 2020

10/10 Fremragende

Rajendra

Rejste med familie
Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
Good
Everything was good
Overnattede 1 nat i januar 2020

10/10 Fremragende

Denise

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
All the things I loved
I checked in at 4am after a very delayed flight and the man who checked me in was completely welcoming. I slept only a few hours and then I had to wake and do urgent shopping errands for a work trip. Again the front desk was helpful to suggest places I could find my needs. Breakfast was hot tasty with lots of choices. My bed and pillows were completely comfortable. I forgot shampoo and when I called it was immediately brought to my room. I was shown to an iron and ironing board. It was better than being at home! The neighborhood is completely alive and rich. Anything you need is there. Marine Drive is walkable. 100% I will stay here again when in Cochin!
Overnattede 2 nætter i november 2019

8/10 Udmærket

Verificeret rejsende

Forretningsrejsende
Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
Overnattede 2 nætter i november 2019

10/10 Fremragende

Verificeret rejsende

Synes godt om: Rengøring, service og personale
I liked everything about the property, excellent staff, helpful, breakfast, comfortable bedding
Overnattede 2 nætter i november 2019

2/10 Forfærdeligt

Ajit

Synes ikke om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
IBIS or Abyss? Avoid at all costs.
Hotel policies patently anti guest. Front office staff resort to lies. Billing for items that I have never ordered. Please avoid this IBIS hotels. Some of the staff are good they need to get to a better hotel for good career in the industry.
Overnattede 2 nætter i oktober 2019

8/10 Udmærket

Verificeret rejsende

Overnattede 2 nætter i september 2019

10/10 Fremragende

luis Gustavo B A

Forretningsrejsende
Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
Central location, and very comfortable
Very well located, super cozy and comfortable. Only for 1 night, so cant say too much. The room is not big, bathroom very small but overall very comfortable
Overnattede 1 nat i september 2019
Svar fra Ajit Jose den 13. sep. 2019
Dear Luis, Thank you for your feedback and rating. Regards, Ajit Jose General Manager

10/10 Fremragende

Verificeret rejsende

Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Overnattede 1 nat i september 2019
Svar fra Ajit Jose den 5. okt. 2019
Dear Guest, Thank you for your ratings. Regards, Ajit Jose General Manager