Hoteller i Kampung Ketapang

"Super, but language from most of the staff made it difficult to communicate. I had expected more from Hyatt on this parameter. In general the hotel is a bit out dated but the area and beach and culture makes it a place I would comeback to."

"Very nice resort."

"It's a really nice homestay, though it's in the middle of nowhere. But i guess that could be a plus for some people"

"Oui très bien pour la chambre "

"Good"

"Os funcionários são simpáticos e prestativos. Em relação à acomodação, as fotos apresentadas são mais atrativas do que o apartamento em si, que possui características antigas, especialmente visíveis nas paredes. As casas de banho são funcionais, porém escuras. Os corredores de acesso apresentam um cheiro desagradável, provavelmente devido a lixeira próximo a uma das portas do corredor. Serve como paragem de descanso a caminho das ilhas."

"Pros The bed provided a good and comfortable sleep experience. The bathroom ventilation fan was working well. There was proper lighting at the dressing desk, which was helpful for makeup or grooming. The air conditioner cooled the room effectively. The lift was in good condition and functioned properly. Cons Poor bathroom condition: The bathroom was in very poor condition and clearly in need of an upgrade. In the first room, the shower heater was not functioning, which required a room...

"Personnel sympathique, mais Établissement vieillissant."

"​I had a miserable 2-night stay here. The air conditioning failed in the middle of the first night, and I woke up drenched in sweat because the room was incredibly hot. ​I informed the host in the morning before heading to work. While they offered a technician then, I was out and couldn't be there. However, the real frustration started when I returned. At 8:40 PM, the host claimed a technician was on the way. Instead of actually fixing the issue, the host spent the next hour making me do...

"- both units weren’t ready. Checked in at 3 pm when the actual check in time is at 2PM - Both units were dusty and dirty. I had to self clean and even asked for a broom from the receptionist. - Units’ door in poor condition. You could get locked from outside for no reason - Wifi was not working for one of the unit - Slow response"

"All terrible"

"This place needs major upkeep. The room was disgusting. We supposed to stay two nights. No way, we left the next day and booked another hotel. I lost my money in the night we didn’t stay, but it was worth it. Also had a major ant problem. Wife couldn’t sleep as she said she kept feeling thing crawl on her."