Hoteller nær Juayua-parken

"Loved our stay! It was so relaxing and the ambiance was perfect to disconnect. I did not want to leave - the staff is absolutely amazing!!! "

"A true gem tucked away. Clean, updated rooms with cozy amenities. Friendly staff helped us with in town suggestions and booking local tours/transportation. Breakfast is included with numerous tasty options so don't miss out while overlooking a volcano in the distant. "

"Cuando llegamos, esa carpa estaba peor que una sauna. Si sabían que íbamos a llegar, podrían haber encendido el aire. Nos cobraron $55 por un arreglo romántico con pétalos falsos y una botella que costaba menos de $10. Además, nos cobraron $80 por un masaje que, honestamente, fue el peor de mi vida. Todo el piso de la habitación estaba levantado. El agua nunca salió caliente, estaba helada."

"When we arrived the front desk told us that the Expedía credit card was rejected, blaming Expedía. I insisted that I the room was already paid. Also the service was poor, they made us wait long for breakfast. I think that to minimize cost management has changed, but for the worse. The building is nice but front desk and people managing are not well trained. "

"Beautiful place."

"Great staff, always to help and friendly. Found my hotel at Ataco from now on. "

"The property is beautiful, the cabin is well maintained, the weather was pleasant, and the staff was attentive and friendly."

"Habitación impecable Personal amable El desayuno no estaba mal "

"So much noise.. I heard music until 2 am then I woke up with cleaning ladies noise at 7.. no sound isolation at all you can hear everything outside. The receptionist so kind. People very nice and kind but I couldn’t sleep, bathroom no good."

"Todo bien "

"The hotel looks good, but it was mostly just an aesthetic place. My room was huge and the bed was very comfortable. The WiFi was really bad, the hot water in the shower was lukewarm at best, and I had a big beautiful porch with no furniture outside. The restaurant staff ignored me until another guest asked them to give me service. The views were phenomenal. "

"Beautiful place, clean rooms. Food is a little average but overall this place is great, service is excellent. "

"The igloo we stayed in has a excellent view of the volcano."

"This is a old and dirty place, humidity odor, washroom with mold. No water pressure impossible to take a shower. The worst part, my wife and daughter were attacked by a big dog, owned by the receptionist. The dog broke my wife purse and daughter got a terrible panic and nobody helped them. Terrible experience. Expedia need to report this place. DONT RECOMMEND THIS HOTEL"

"Everything was clean from the parking lot all the way up into the room and bathroom. Staff was always friendly and attentive. One little downside is the room door locking system could use refresh, but worked. "