Hoteller nær Joyama-parken

"The hotel room was clean. I asked for the eco service but still didn’t receive towels. At check-in I felt very rushed. As I was entering my information, I was asked for my passport, then in reaching for my passport they wanted me typing my information. Three front desk staff talking and explaining while checking in. Difficult getting a taxi. Anytime I went to the desk I was treated like I was bothering them. After traveling throughout Japan, this is not the hospitality of other top Japanese...

"The place is great."

"Very helpful staff. Transportation provided to and from monkey park and closest train station. Get the full package and dinner and breakfast. It is well worth it and the experience is unforgettable. Thank you so much"

"This was a pretty cool stay. It really feels like your at a traditional style Japanese Inn! We did both of the private onsens and they were awesome; One option is a wooden bath and the other is a stone bath, both options have an indoor and outdoor bath. It rained on our visit to the outdoor stone bath and it was a great experience, they supply hats for the rain too if you want. We also did the breakfast and dinners. You get a lot of food for both, so make sure you're hungry, the food is pretty...

"長野マラソンに参加のため滞在しました。 その旨を伝えると、スタートは朝早いため朝食会場での食事ができないので、おにぎりとプロテインを用意してくれました。 その心遣いがありがたかったです。 基本的に問題点はなかったのですが、あえてあげるなら2つ。 1つ目は客室に向かう途中のところに喫煙スペースがあり、嫌煙家の自分は必ずその前を通らないといけないのが苦手でした。 2つ目はサウナが欲しかったです。"

"We stayed in a traditional Japanese room with private onsen. The room was lovely. The private onsen was a treat. Meals were traditional Japanese and beautifully prepared and presented. My partner’s gluten allergy was accommodated well."

"Fin japansk hotel i ægte japanske stil. De havde en fin onsen/spa som var seperat kønsopdelt. Fin service. Meget tradionelt japansk morgenmad. Et fint hotel hvis man vil prøve at bo i japanske stil og gammel stil"

"It’s was my first stay at a traditional ryokan. The service was above my expectations! The staff were all so very kind and helpful. My favorite part was all the traditional Japanese cuisine. I ate so many wonderful dishes that I would not have otherwise. The waters for this onsen are quite hot so be sure to mix cold water until you find a suitable temperature."

"Extremely friendly staff that were happy to show us through and explain the amenities in perfect English. The meals were beautiful visually and so tasty. Definitely recommend this onsen."

"Denne ryokan er totalt nedslidt, og meget beskidt. Værelset have nedslidte møbler, med spindelvæv alle vegne og sengetøjet virkede ikke rent. Parret der har stedet var rigtig søde, men virker for gamle til at drive stedet. Vi valgte at checke ud igen, da vi ikke havde lyst til at blive boende."

"周囲の評判が悪く、朝ご飯もいい加減です。電話も通じません。"