Hoteller nær Jonquil Park

"This was my second stay at the Sono. I love everything about it. It is a great location with restaurants within walking distance. Free to park close to hotel. Comfortable beds. Very clean!! Management is both helpful and friendly! Breakfast had healthy options. I plan to stay again next time I’m in town."

"Great location and staff were very helpful."

"Friendly and helpful staff. Perfect location close to Lincoln Park and Lake Michigan. "

"My family and I came to Chicago to lay my mother in law to rest. Ben was really helpful in every way you could think of. There was enough rooms and space to accommodate us. I cooked a full course meal that turned out really great! lol The tenants were so nice and fun! They made our stay even better because we really needed those laughs! It’s so many outlet stores, restaurants, the Beam, beach, River Walk, Navy Pier and etc. The apartments are close by everything you’d like to visit there. Our...

"I just stayed at this hotel with my wife and kid in the lakeview area in Chicago. Unfortunately we were extremely disappointed with serveral things about our stay. 1. Lack of cleanliness in the room, we found pills, plastic waste from candy bar, old used contact lenses. As we had a toddler running around and investigating every inch of the room, this could have resulted in fatal consequences! 2. It was very noisy! we had some kind of generator outside our windows, which was running all night...

"C"

"Yes"

"Staff was very helpful"

"Helpful staff and a nice place to sleep and hang out"

"The room was pretty nice for the price and felt very clean. The rooftop bar had some good options for food and drinks. Location is also really nice with the park and zoo close by."

"The staff lack training in hospitality, customer service, and consideration. The photos used are misleading. The property is under scaffolding. It doesn't matter how much cleaning is done, the kitchen, bathrooms, and common areas always feel gritty and sticky. This hostel is far from community-oriented with how the staff avoid greetings and acknowledgment. Most of the people who stay here also contribute to the discomfort and awkwardness."

"Little or no front desk service"

"When checking out I was informed that I would receive the receipt by email. I have called the hotel twice and still not received the receipt for the stay. "

"We love the Peninsula in general but this time the concierge failed BIG TIME. Being from Europe and happen to be in the US in the 4th of July , we asked for a restaurant/ vennue where ofc we would be able to see fireworks.. we where booked at a restaurant where not one single piece of firework was visible throughout the whole night . This was the ONLY criteria for the conceirce to take care of and it was a TOTAL failure.. had we had a good dinner that could have made up for some of the failure...