Strandhoteller i Jolly Harbour

"This property is extremely dated had terribly maintained. The customer service was shocking with much of the staff surprisingly hostile to guests and just not interested. The attitudes were simply unacceptable for any industry never mind the hospitality industry. The staff need better support and training in hospitality. The location of this ancient hotel with its beach accessible was one of only two positives (the beach is a public beach hence accessible to all called jolly beach - so can be...

"Spacious room. Necessities available for cooking. Didn't have Kleenex! More towels would have been nice."

"We stayed in Falmouth Harbor, English Harbor, and ended in Jolly Harbor. Loved the this condo! Had sailing friends that joined us a few nights for dinner, and they will definitely suggest this condo for their company. The kitchen was great! Huge! It had everything one would need to cook, which we did, and not too much that it is overflowing with junk! The beds, the laundry, the view from the upstairs bedroom...really nice. Canal living at its best...with a great bar down the road for sunsets!...

"There were a number of issues with this property. First it was not the property shown in the Expedia photo, nor was it in the location indicated on Expedia. Second, there was no remote control for the air conditioner unit in the main living area downstairs so it could not be turned on. Due to the extreme heat outside the two units in the upstairs bedrooms struggled to cool those rooms, and the whole unit was very uncomfortable to be in. Third, the customer service was appalling. I had a long...