Udendørs pool, parasoller, liggestole

Anmeldelser af The Maslow Hotel, Sandton

4 out of 5
The Maslow Hotel, Sandton
Corner Grayston Drive and Rivonia Road, Sandton, Gauteng

Anmeldelser

8,8

Fremragende

Bedømmelse på 10 − Fremragende. 302 af i alt 519 anmeldelser" "
Bedømmelse på 8 − Udmærket. 153 af i alt 519 anmeldelser" "
Bedømmelse på 6 − Okay. 36 af i alt 519 anmeldelser" "
Bedømmelse på 4 − Dårligt. 13 af i alt 519 anmeldelser" "
Bedømmelse på 2 − Forfærdeligt. 15 af i alt 519 anmeldelser" "

9,2/10

Rengøring

8,6/10

Service og personale

9,2/10

Faciliteter

9,0/10

Overnatningsstedets tilstand og faciliteter

8,8/10

Miljøvenligt

Anmeldelser

6/10 Okay

Rene

Forretningsrejsende
Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
Dissapointed
Missing the South African touch in this hotel its too clean without any charm. Also the hotel is right next to busy roads giving constant noise in the room as well.
Overnattede 1 nat i maj 2021
Svar fra Calan den 4. jun. 2021
Dear valued guest, Thank you so much for sharing your positive and constructive feedback with us. We work hard to ensure that we create a memorable experience for all who visit us at the Maslow. We apologize for any inconvenience you may have experienced during your stay with us. I will be sure to share the feedback with our management team! We look forward to hosting you again in the near future. Kind Regards Calan Naidoo Customer Relations Executive

10/10 Fremragende

Obey

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter
Very spacious and lovely! Love the little wine touch in the room!
Overnattede 1 nat i maj 2024
Svar fra Amoré den 23. maj 2024
Dear Obey,Thank you so much for the lovely feedback on your stay with us. We're delighted to hear that you found the room to be spacious and lovely, and that you enjoyed the little wine touch - it's those thoughtful details that we hope make our guests feel truly welcomed and at home.It's our pleasure to provide a comfortable and enjoyable experience for all our guests. We're so glad you had a wonderful time, and we look forward to welcoming you back again soon.Please don't hesitate to reach out if there's anything else we can do to make your next visit even more memorable.

8/10 Udmærket

Sheletha

Forretningsrejsende
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
N/A
Overnattede 3 nætter i april 2024
Svar fra Amoré den 23. maj 2024
Dear Sheletha,Thank you for sharing your rating of The Maslow Sandton Hotel.We appreciate your feedback and are always looking for ways to improve our guests' experiences.If there is anything specific you enjoyed or any areas where you feel we can enhance further, please let us know.Your satisfaction is our priority!

6/10 Okay

Gavin, Orlando

Rejste med familie
Synes godt om: Rengøring, faciliteter
Did not rec vip experance and the room was not great
Overnattede 1 nat i maj 2024
Svar fra The Maslow Sandton team - Amoré den 13. maj 2024
I'm so sorry your stay with us did not meet your expectations. As a valued hotel guest, we strive to provide an exceptional experience for all our visitors. Please let me know how I can make this right. I would be happy to look into your VIP booking and room concerns in more detail and work with you to find a solution that works for you. Your satisfaction is of utmost importance to us, and we are fully committed to ensuring that your next stay surpasses your expectations in every way. Please don't hesitate to reach out so I can help you further. I'm here to help in any way I can.

10/10 Fremragende

Robert

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter
.
Overnattede 3 nætter i april 2024
Svar fra The Maslow Sandton team - Amoré den 3. maj 2024
Dear Robert,Thank you for sharing your 5/5 rating for The Maslow Sandton Hotel!We are thrilled to hear that you had such a wonderful experience during your stay.If there is anything else we can do to make your next visit even more enjoyable, please don't hesitate to let us know.We look forward to welcoming you back soon!Sunny regards

8/10 Udmærket

Subhash

Rejste med familie
Synes godt om: Rengøring, faciliteter, overnatningsstedets tilstand og faciliteter
There were flight delays for all three of us. When we reached Amsterdam, I sent an email to reservations at that Maslow to hold our room and advised them of our arrival to reschedule our transfers. Two reminders were sent. The transfers were rescheduled. Thete was no response on our reservations. The front desk lady said "no show .. we have given away the rooms. Big argument till we got the night manager who made available two rooms as per our original order through Expedia. This argumentative lady needs some coaching in customer service. The following day we lodged a complaint either front desk manager and he said he will get back to us. No response. Terrible service at the the front receptin desk.
Overnattede 4 nætter i april 2024
Svar fra Amoré den 13. maj 2024
I'm so sorry to hear about the frustrating experience you had with the front desk at our Amsterdam hotel. It sounds like the delays with your flights caused a lot of disruption and stress, and the lack of communication from the hotel only made the situation worse. Please know that this is not the level of service we strive for, and I apologize sincerely on behalf of our team.It's unacceptable that your reservation was not properly handled, especially after you had proactively reached out to advise of your delayed arrival. The argumentative behavior from the front desk staff is also completely unacceptable, and I will be addressing this with the team to ensure proper customer service training is provided.I'm glad the night manager was able to ultimately resolve the issue and provide you with the rooms you had originally booked. However, I understand this doesn't make up for the poor experience, and I want you to know that we take your feedback very seriously. I will be following up with the front desk manager to understand what happened and ensure it doesn't occur again.Please let me know if there is anything else I can do to make this right. Your satisfaction is our top priority, and we value your business. I hope you'll give us another chance to provide you with the high-quality service you deserve.

10/10 Fremragende

Gladson

Forretningsrejsende
Synes godt om: Rengøring
The room view, would have preferred a view of the Sandton from the balcony
Overnattede 2 nætter i marts 2024
Svar fra Amoré Ansar den 16. mar. 2024
Dear Gladson,I'm sorry to hear that you weren't completely satisfied with the room view. Your comfort and enjoyment are important to us, so please feel free to reach out to our front desk team during your stay. They may be able to assist in finding a solution or making your experience more enjoyable. We want you to have the best possible stay with us, so don't hesitate to let us know how we can help improve your experience.

10/10 Fremragende

Frank

Rejste med familie
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Excellent
Overnattede 1 nat i februar 2024
Svar fra Amoré den 28. feb. 2024
Dear Frank,Thank you for your positive feedback and kind words about the Maslow Sandton Hotel. We appreciate your recognition of our commitment to providing efficient services and maintaining trustworthiness. It is always our aim to deliver a seamless experience to our valued guests like you. If there is anything else we can assist you with, please feel free to let us know. We look forward to welcoming you back in the future!

10/10 Fremragende

Mikewa

Rejste i en gruppe
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Svar fra Amoré den 17. jan. 2024
Dear Mikewa,Thank you for giving a perfect rating to The Maslow Sandton Hotel! We appreciate your positive feedback and are delighted to know that you had a fantastic experience during your stay. Providing exceptional service and ensuring the comfort of our guests is always our top priority. Your kind words serve as great motivation for our team. If there's anything else we can assist you with in the future, please don't hesitate to let us know.

10/10 Fremragende

Verificeret rejsende

Rejste med familie
Will come back!
Amazing stay! The staff were so friendly and helpful, every step of the way.
Overnattede 2 nætter i december 2023
Svar fra Amore den 22. dec. 2023
Dear Guest,Thank you for your wonderful feedback! We are delighted to hear that you had an amazing stay with us. Our team takes great pride in providing friendly and helpful service, so your kind words mean a lot to us. If there is anything else we can assist you with, please don't hesitate to let us know. We look forward to welcoming you back in the future!

2/10 Forfærdeligt

Spencer

Rejste med partner
Synes ikke om: Rengøring, overnatningsstedets tilstand og faciliteter
The tub was not working!!
Overnattede 2 nætter i november 2023
Svar fra Amoré den 29. nov. 2023
Dear Spencer,We apologize for the inconvenience you experienced with the tub at the hotel. Our team is committed to providing a comfortable and enjoyable stay for all our guests, and we are truly sorry that we fell short this time. Please allow us to make it right by contacting our front desk or customer service, and they will do their best to resolve the issue promptly. Your satisfaction is of utmost importance to us, and we appreciate your patience and understanding in this matter.

10/10 Fremragende

Sinazo

Rejste i en gruppe
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Good
Overnattede 1 nat i november 2023
Svar fra Amore den 22. dec. 2023
Dear Sinazo,Thank you for giving a perfect rating to The Maslow Sandton Hotel! We appreciate your positive feedback and are delighted to know that you had a fantastic experience during your stay. Providing exceptional service and ensuring the comfort of our guests is always our top priority. Your kind words serve as great motivation for our team. If there's anything else we can assist you with in the future, please don't hesitate to let us know.

10/10 Fremragende

Clyde

Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Friendly staff, excellent breakfast, lovely amenities, excellent location
Overnattede 3 nætter i november 2023
Svar fra Amoré den 29. nov. 2023
Dear Clyde,Thank you so much for sharing your experience with us! We're thrilled to hear that you had such a pleasant stay at the Maslow Sandton Hotel. Our team takes great pride in providing friendly and welcoming service, and we're glad that it made a positive impact on your visit. It's also wonderful to know that you enjoyed our delicious breakfast, lovely amenities, and convenient location. Your feedback is truly valuable to us, and we look forward to welcoming you back in the future. Feel free to reach out if there's anything else we can assist you with.

10/10 Fremragende

Eureka

Will stay again
Great service - spa & skin care products
Overnattede 5 nætter i november 2023
Svar fra Amoré den 16. nov. 2023
Dear Eureka,We appreciate your kind words about our spa and skin care products! It's always wonderful to hear that our customers are satisfied with the quality of service we provide. We are dedicated to creating products that help enhance your self-care routine and promote healthy, glowing skin. If you have any questions or need further assistance, please don't hesitate to reach out. Thank you again for your support!

10/10 Fremragende

Joresa

Synes godt om: Overnatningsstedets tilstand og faciliteter
Very happy I came here
Very comfortable and the hotel has been kept up really nicely. I came here after 2 days at a horrible hotel. Very glad I switched. The bar is super nice as well as the restaurant. The pool was relaxing.
Overnattede 1 nat i november 2023
Svar fra Amoré den 13. nov. 2023
Dear Joresa,Thank you so much for your kind words! We're thrilled you had such a positive experience at The Maslow Sandton Hotel. Our team works hard to ensure that our guests have a comfortable and enjoyable stay, and it's lovely to know that we were able to provide that for you. We appreciate your feedback and hope to welcome you back again. Should you need any assistance during your stay or have any further feedback, please don't hesitate to let us know.

8/10 Udmærket

JOSE

Rejste med partner, Forretningsrejsende
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
.
Overnattede 3 nætter i november 2023
Svar fra Amoré den 13. nov. 2023
Dear JOSE,Thank you for sharing your rating of 4/5 for The Maslow Sandton Hotel! We appreciate your feedback and are glad you had a positive experience overall. Our team at The Maslow Sandton Hotel strives to provide exceptional service and create memorable stays for our guests. If there is anything specific that stood out to you during your visit, please let us know. We value your opinion and look forward to welcoming you back!

8/10 Udmærket

Pegywell

Overnattede 3 nætter i november 2023
Svar fra Amoré den 13. nov. 2023
Dear Pegywell,Thank you for sharing your rating of 8/10 for The Maslow Sandton Hotel! We appreciate your feedback and are glad you had a positive experience overall. Our team at The Maslow Sandton Hotel strives to provide exceptional service and create memorable stays for our guests. If there is anything specific that stood out to you during your visit, please let us know. We value your opinion and look forward to welcoming you back!

10/10 Fremragende

wilfred

Forretningsrejsende
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Very impressive. I thoroughly enjoyed my stay. I shall be back.
Overnattede 3 nætter i oktober 2023
Svar fra Amoré den 25. okt. 2023
Dear Wilfred,Thank you for sharing your positive experience at The Maslow Sandton Hotel! We're thrilled to hear that you thoroughly enjoyed your stay with us. We strive to provide exceptional service and create memorable experiences for our guests, so it's always gratifying to receive such kind feedback. We look forward to welcoming you back in the future and ensuring another enjoyable stay.

10/10 Fremragende

stephen bernard, Solihull

Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Nice location, spacious and modern. Great people with a customer centric orientation (not just doing things). I will start again.
Overnattede 4 nætter i oktober 2023
Svar fra Amore den 9. okt. 2023
Dear Stephen,It's wonderful to hear that you had such a positive experience with the location, space, and modernity. We take pride in creating a welcoming environment for our guests, and we are thrilled to know that our team's customer-centric approach resonated with you. We appreciate your feedback and look forward to serving you again soon. Should you have any questions or need further assistance, please don't hesitate to reach out.

10/10 Fremragende

Martin

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
Nett und freundlich
Sehr nettes und hofliches Personal. Immer hilfsbereit und immer mit einem grossen Lachen!
Overnattede 10 nætter i september 2023
Svar fra Amoré den 2. okt. 2023
Dear Martin,We truly appreciate your delightful comment! It brings us so much joy to provide assistance with a friendly and positive attitude. Our team is dedicated to delivering exceptional service and making sure our customers have a pleasant experience. If there's anything else we can do for you, please don't hesitate to let us know. We're here with a smile and ready to help!

2/10 Forfærdeligt

Jeff S

Synes godt om: Rengøring, overnatningsstedets tilstand og faciliteter, værelsets komfort
Synes ikke om: Service og personale
Overnattede 1 nat i september 2023
Svar fra Amore Ansar den 29. sep. 2023
Dear Jeff S,I'm sorry to hear that you had a negative experience with the hotel. If there's anything specific you'd like to share or if there's any way I can assist you, please let me know. Your feedback is valuable and helps us improve the quality of our services.

8/10 Udmærket

Mohamad S Peck

Overnattede 1 nat i september 2023
Svar fra Amoré den 4. sep. 2023
Dear Mohamad,That's wonderful to hear! The Maslow Sandton Hotel is truly a remarkable place. From its elegant design to its top-notch service, it never fails to impress. I'm glad you had a positive experience there. If there's anything else you'd like to share about your stay or if you need any further assistance, please feel free to let me know.

10/10 Fremragende

Yvonne

Forretningsrejsende
Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
Overnattede 4 nætter i august 2023
Svar fra Amore den 10. aug. 2023
Dear Yvonne,Thank you for your wonderful feedback! We're delighted to hear that you had an excellent experience at our hotel. Providing top-notch service and creating a memorable stay for our guests is always our priority. We truly appreciate your kind words and hope to welcome you back in the future for another exceptional experience.

10/10 Fremragende

Craig

Forretningsrejsende
Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
Great location
Great hotel, clean and tidy. Pleasant atmosphere very close to the city
Overnattede 1 nat i juli 2023
Svar fra Amore den 2. aug. 2023
Dear Craig,Thank you for sharing your positive feedback about the hotel! We're thrilled to hear that you found it clean, tidy, and with a pleasant atmosphere. Being close to the city is definitely a bonus. We appreciate your kind words and hope to have the opportunity to welcome you back in the future. If there's anything else we can assist you with, please let us know.

10/10 Fremragende

Gladson

Overnattede 1 nat i juni 2023
Svar fra Amore den 2. aug. 2023
Dear Gladson,That's fantastic to hear! We're thrilled that you had such a wonderful experience at our hotel. Your 5/5 rating means the world to us and serves as a great encouragement for our team. We strive to provide the best possible service and it's truly rewarding to know that we succeeded in meeting your expectations. Thank you for choosing our hotel and we hope to have the pleasure of welcoming you back in the future!

2/10 Forfærdeligt

Pierre

Forretningsrejsende
Synes godt om: Overnatningsstedets tilstand og faciliteter, værelsets komfort
Synes ikke om: Service og personale
Overnattede 2 nætter i juni 2023
Svar fra Amore den 2. aug. 2023
Dear Pierre,Thank you for sharing your rating with us. We appreciate your feedback and value your opinion. We strive to provide the best possible experience for our guests and we apologize if we fell short of your expectations. If there is anything specific that you would like to highlight or discuss further, please let us know. Your feedback helps us improve and deliver a better service in the future.

10/10 Fremragende

Jack

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
Prima hotel.
Prima hotel met goed ontbijt, mooie kamers en shuttle naar winkelcentrum. Veilig parkeren.
Overnattede 2 nætter i juni 2023
Svar fra Amoré Ansar den 7. jun. 2023
Beste Jack, bedankt voor je mooie review! We zijn verheugd te horen dat u genoten heeft van uw verblijf bij ons. Uw vriendelijke woorden betekenen veel en we zijn blij dat onze diensten en voorzieningen naar wens waren. We hopen je snel terug te zien :-)

10/10 Fremragende

KD

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
Overnattede 1 nat i juni 2023
Svar fra Amoré Ansar den 5. jun. 2023
Dear KD,We want to thank you for giving The Maslow Sandton Hotel a 10 out of 10 rating. We are delighted that you enjoyed your stay and are so glad we could meet your expectations.We strive to provide the best service and amenities we can offer, and it is truly gratifying to know that you have recognised our efforts. It means a lot to us, and we appreciate your kind words and support.We look forward to welcoming you back soon :-)

8/10 Udmærket

Glisson, BROOKLYN

Rejste med partner
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Beautiful stay at The Maslow. Room was nice and warm with a really great coffee brand. Pool area is so serene. Only issue is once again the VIP upgrade were not available like ALL the other stays I had at hotels thats VIP. Although it was a relatively quiet weekend they apparently didn't have any upgrades available. The VIP Premium drink in room....... a soft drink. I also never get a response from Expedia regarding the VIP Hotel issue.... Are you guys even taking this up with the hotels?
Overnattede 3 nætter i maj 2023
Svar fra Amoré Ansar den 5. jun. 2023
Dear Glisson,Thank you for taking the time to share your experience with us. We apologise for not being able to provide you with the VIP upgrade that you enjoyed during your other stays. We hope you will still give us another chance in the future so that we can make it up to you and offer a more enjoyable stay.

8/10 Udmærket

Christina

Rejste i en gruppe
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
The property is OK. Nothing stood really out to me. It was a good hotel but does not have much character.
Overnattede 1 nat i maj 2023
Svar fra Amoré den 2. jun. 2023
Dear Christina,We're sorry to hear that the property didn't meet your expectations. We strive to ensure our guests have a pleasant and memorable stay and are disappointed to hear that wasn't the case for you. Please don't hesitate to reach out if there is anything we can do to make it right in the future.Sunny regards,The Maslow Sandton team - Amoré

8/10 Udmærket

Sharon

Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Overnattede 1 nat i maj 2023
Svar fra Amoré Ansar den 5. jun. 2023
Dear Sharon,Thank you for taking the time to rate The Maslow Sandton Hotel a 4 out of 5. We are grateful you enjoyed your stay and look forward to welcoming you back soon.We strive to provide our guests with the best possible experience and would love to make your next visit even more memorable. Our team is here and ready to help improve your next stay.We hope to see you soon and have the opportunity to give you a 5 out of 5 experience.Sunny Regards

8/10 Udmærket

Irisa

Rejste med familie
Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
Overnattede 3 nætter i april 2023
Svar fra Amoré den 2. maj 2023
Dear Irisa,We appreciate you taking the time to rate our hotel.Your feedback is incredibly valuable to us and helps improve our services so that we can provide an even better experience for all of our guests in the future.Thank you again for your support, and we look forward to seeing you again soon :-)

8/10 Udmærket

Verificeret rejsende

Rejste i en gruppe
Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
My stay was lovely front desk staff were very helpful and efficient room service staff were great special mention to Paulina for turn down service between wed 26 apr to fri 28 apr she was super helpful
Overnattede 1 nat i april 2023
Svar fra Amoré den 2. maj 2023
Dear Guest,We are thrilled to hear you had a lovely stay with us! We are so glad you had an enjoyable and memorable experience here, and we appreciate your kind words about our front desk staff and room service staff. Special thanks to Paulina for her turn-down service during your stay; she'll be happy to know that her work was acknowledged. We hope to have you back soon!

8/10 Udmærket

Felicity

Overnattede 1 nat i april 2023
Svar fra Amoré den 24. apr. 2023
Dear Felicity,We appreciate you taking the time to rate our hotel. Your feedback is incredibly valuable to us and helps improve our services so that we can provide an even better experience for all of our guests in the future. Thank you again for your support, and we look forward to seeing you again soon!

10/10 Fremragende

Marc

Rejste med partner
Synes godt om: Service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Staff was exceptional, and amenities were fantastic.
Overnattede 1 nat i april 2023
Svar fra Amoré den 19. apr. 2023
Dear Marc,We are delighted to hear that you enjoyed your stay with us. It means a lot to us that you took the time to share your experience, and we are thankful for your kind words. We look forward to having you revisit us soon!Sunny regards,The Maslow Sandton team - Amoré

10/10 Fremragende

Marc

Rejste med partner
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
World class staff provided an especially memorable stay.
Overnattede 1 nat i april 2023
Svar fra Amoré den 19. apr. 2023
Dear Marc,We are delighted to hear that you enjoyed your stay with us. It means a lot to us that you took the time to share your experience, and we are thankful for your kind words. We look forward to having you revisit us soon!Sunny regards,The Maslow Sandton team - Amoré

6/10 Okay

Verlisa

Overnattede 2 nætter i marts 2023
Svar fra Amoré den 6. apr. 2023
Dear Verlisa,We appreciate you taking the time to rate our hotel. Your feedback is incredibly valuable to us and helps improve our services so that we can provide an even better experience for all of our guests in the future. Thank you again for your support, and we look forward to seeing you again soon!Sunny regards,The Maslow Sandton team - Amoré

8/10 Udmærket

Richard

Forretningsrejsende
Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter
Nice hotel, but frequent power cuts due to load shedding meant frequent resets of air conditioning.
Overnattede 3 nætter i marts 2023
Svar fra Amoré Ansar den 25. mar. 2023
Dear Richard,We appreciate your feedback and are glad to hear that you had an overall pleasant experience at The Maslow Sandton. We apologize for the inconvenience caused due to load shedding, we understand it can be frustrating and we do our best to ensure our guests have a comfortable stay. Thank you again for taking the time to rate your experience.

10/10 Fremragende

Johnson John

Rejste med partner
Synes godt om: Service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
The property is well maintained and the environment perfect for relaxation.
Overnattede 3 nætter i marts 2023
Svar fra Amoré Ansar den 25. mar. 2023
It was our pleasure! We are so thankful for your kind words and appreciate the time you took to leave us a review. We cannot wait to have you as our guest again soon!

2/10 Forfærdeligt

BONGAI

Rejste med familie
Synes godt om: Faciliteter
Synes ikke om: Rengøring, overnatningsstedets tilstand og faciliteter
Far from an enjoyable experience in what has been a great hotel. Total power failure with no access to rooms. No communication from staff. Mouldy bathroom, dusty hair dryer. Standards have fallen unfortunately
Overnattede 1 nat i marts 2023
Svar fra Amoré Ansar den 10. mar. 2023
Dear Bongai,We understand your frustration and we apologize for the inconvenience caused due to the load shedding. We are disappointed that your experience was not ideal and we will ensure that such an incident does not happen again in the future. Your feedback is invaluable to us and we thank you for taking the time to share it with us.

8/10 Udmærket

Ayesha bibi

Overnattede 1 nat i februar 2023
Svar fra Amoré Ansar den 3. mar. 2023
Dear Ayesha bibi, We appreciate your feedback and are so glad that you enjoyed your stay with us! We look forward to seeing you again soon and will do our best to make it a 5-star experience.

10/10 Fremragende

Chihiro

Rejste med partner
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
We enjoyed our stay a lot! Thanks!
Overnattede 2 nætter i februar 2023
Svar fra Amoré den 13. feb. 2023
Dear Chihiro,It was our pleasure :-)We really appreciate you taking the time to share your experience with us. We are so glad to hear that you enjoyed your stay and look forward to having you back soon. Thank you again for your kind words.

4/10 Dårligt

Jacob

Forretningsrejsende
Overnattede 1 nat i januar 2023
Svar fra Amoré Ansar den 31. jan. 2023
Dear Jacob,We would like to thank you for taking the time to rate your experience at The Maslow. We are sorry to hear that you had a poor experience during your visit and we apologize for the inconvenience caused.We take all feedback seriously and as such, this matter has been escalated to the Rooms Manager for intervention. Sunny Regards

10/10 Fremragende

Shariem

Rejste med familie
Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
All fine
Great
Overnattede 1 nat i december 2022
Svar fra Amoré den 16. jan. 2023
Dear Shariem, Thank you for taking the time to submit your rating. There is no greater seal of approval than guest’s acknowledgement We are delighted you enjoyed your stay with us and look forward to welcoming you back to The Maslow. Sunny regards

10/10 Fremragende

HUSSEIN

Overnattede 1 nat i december 2022
Svar fra Amore Ansar den 29. dec. 2022
Dear Hussein, Thank you for taking the time to submit your rating. There is no greater seal of approval than guest’s acknowledgement We are delighted you enjoyed your stay with us and look forward to welcoming you back to The Maslow. Sunny regards,The Maslow Sandton team

10/10 Fremragende

Lisa

Svar fra Amoré den 13. nov. 2023
Dear Lisa,That's fantastic to hear! We are thrilled you had such a wonderful experience at The Maslow Sandton Hotel. Thank you for taking the time to share your 5-star rating with us. We truly appreciate your kind words and endorsement. We hope to welcome you back again soon for another exceptional stay.

8/10 Udmærket

Adrienne

Rejste med partner
Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter
Very well appointed property with an excellent location, attentive staff and an outstanding spa.
Overnattede 1 nat i november 2022

10/10 Fremragende

Kebaso

Overnattede 1 nat i oktober 2022
Svar fra The Maslow Sandton team - Amoré den 17. okt. 2022
Dear Kebaso,Thank you for taking the time to submit your rating. There is no greater seal of approval than guest’s acknowledgement :-)We are delighted you enjoyed your stay with us and look forward to welcoming you back to The Maslow.

10/10 Fremragende

GERARD

Forretningsrejsende
Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
Overnattede 1 nat i oktober 2022
Svar fra Amoré den 10. okt. 2022
Dear GerardThank you for taking the time to submit your rating. There is no greater seal of approval than guest’s acknowledgement :-)We are delighted you enjoyed your stay with us and look forward to welcoming you back to The Maslow.

10/10 Fremragende

Adam

Rejste med familie
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
.
Overnattede 3 nætter i oktober 2022
Svar fra Amoré den 10. okt. 2022
Dear Adam, Thank you for taking the time to submit your rating. There is no greater seal of approval than guest’s acknowledgement :-)We are delighted you enjoyed your stay with us and look forward to welcoming you back to The Maslow.