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Anmeldelser af The Capital on the Park

5 out of 5
The Capital on the Park
101 Katherine Street, Sandown, Sandton, Gauteng

Anmeldelser

8,6

Fremragende

Bedømmelse på 10 − Fremragende. 59 af i alt 99 anmeldelser" "
Bedømmelse på 8 − Udmærket. 24 af i alt 99 anmeldelser" "
Bedømmelse på 6 − Okay. 4 af i alt 99 anmeldelser" "
Bedømmelse på 4 − Dårligt. 5 af i alt 99 anmeldelser" "
Bedømmelse på 2 − Forfærdeligt. 7 af i alt 99 anmeldelser" "

9,0/10

Rengøring

8,4/10

Service og personale

8,8/10

Faciliteter

8,8/10

Overnatningsstedets tilstand og faciliteter

8,8/10

Miljøvenligt

Anmeldelser

2/10 Forfærdeligt

Mads

Synes ikke om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
The hotel still has a lot to learn about how to service its guests.
Overnattede 4 nætter i november 2018

4/10 Dårligt

Mads

The room smelled of cigeratte smoke and they did nothing to change it. Also, I ordered roomservice and never got what I ordered. Lastly, the aircon was not working very well. Still a hotel that got some things to learn about basic customer service.
Overnattede 3 nætter i november 2018

10/10 Fremragende

Valerie

Overnattede 7 nætter i april 2024

10/10 Fremragende

Nairobi

Overnattede 4 nætter i februar 2024
Svar fra Vinny Maharajh den 28. mar. 2024
Dear Valued guest, Thank you for time spent with us at The Capital on The Park.My team and I look forward to welcoming you back soonBest wishes, The Capital on The Park team.

10/10 Fremragende

Letang

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter
Never disappoints, I keep going back
Overnattede 1 nat i januar 2024
Svar fra Vinny Maharajh den 4. feb. 2024
Dear Letang, We are so pleased to hear from you and our team is absolutely excited to hear of your feedbackWe thank you for your time spent and wish to have you back soon. Best wishes, The Capital on The Park team

10/10 Fremragende

Jeff S

Rejste i en gruppe
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
I love how Avela welcome me with the big smile
Overnattede 3 nætter i november 2023
Svar fra Vinny Maharajh den 3. jan. 2024
Dear Jeff, Compliments of the New Year to you Thank you for your valued feedback.We are pleased to hear for your time with us and happy to hear that our team member, Avela, stood out and is upholding our standards, we will surly recognize himOnce again, thank you and our best wishes to youKind regards, The Capital on The Park Team

8/10 Udmærket

Jeff S

Overnattede 4 nætter i november 2023
Svar fra Vinny Maharajh den 22. nov. 2023
Dear Jeff,Thank you for your recent stay at The Capital on The Park and for taking the time to rate us. Your feedback is invaluable to us.We are delighted to hear that you enjoyed your time with us, and we appreciate your positive rating. Our team is committed to providing exceptional experiences, and we look forward to the pleasure of welcoming you back soon.Best Wishes,The Capital on The Park Team

10/10 Fremragende

Thomas Benjaminsen

Forretningsrejsende
Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
Overnattede 4 nætter i oktober 2023

4/10 Dårligt

Verificeret rejsende

Forretningsrejsende
Synes godt om: Overnatningsstedets tilstand og faciliteter
Synes ikke om: Service og personale
Not worth the price
Not worth the price at all. Was given an incorrect room, had to move after packing all my stuff away. TV reception was pathetic, totally unclear. Housekeeping only came to clean after I called them. This was at 1PM Then they don’t put sufficient amenities, no shower gel etc.
Overnattede 3 nætter i oktober 2023

8/10 Udmærket

Clarissa

Rejste med familie
Synes godt om: Rengøring, overnatningsstedets tilstand og faciliteter, værelsets komfort
Synes ikke om: Service og personale
Pool side service
The first day eas a bit disappointing. At the pool area, we had ro ask over 5 times for towels. Eventually, the people next to me asked on our behalf as well. We were told there are no more towels. The hotel wasnt even full. We werent assisted with drinks or food at all. We just left.
Overnattede 1 nat i september 2023

4/10 Dårligt

OLUWAREMILEKUN

Overnattede 4 nætter i september 2023

10/10 Fremragende

Bonnie

Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Service was great. Food was also wonderful!
Overnattede 4 nætter i august 2023

10/10 Fremragende

Monica

Forretningsrejsende
Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
Amazing stay!
Amazing stay, beautiful hotel and incredibly helpful and attentive staff. Stayed as part of a conference and it was fantastic. And, the food was spectacular.
Overnattede 7 nætter i juni 2023

10/10 Fremragende

SangEun

Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Overnattede 7 nætter i april 2023

6/10 Okay

Suzette

4/10 Dårligt

MEHMET AKIN

Overnattede 2 nætter i november 2022

10/10 Fremragende

Stephanie

Rejste med familie
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
beautiful property with safety measures when going to your room. good dining options. the additional fee for breakfast is worth every penny with a lot of options for everyone.

2/10 Forfærdeligt

Monte, Charlotte

Rejste med familie
Synes ikke om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Got To The Room And It Smelled So Bad Had To Call The Manager To Get It Cleaned. Then The Cleaning People Came And One Of The Maids Stole $450 Out Of My Wife’s Purse! IF the Room Would Have Been Cleaned When We Arrived, The Cleaning People Would Not Have Had To Come In And Do Additional Cleaning. Then They Stole $450 Out of My Wife's Purse In The Bedroom While She Was Talking To The Manager In The Living Room! After Filing A Formal Complaint – We Have Never Heard Back From The Manager. MAYBE He Was In On The Whole Situation And Was Just Distracting My Wife With A Conversation In The Living Room While The Cleaning Lady Went Into My Wife’s Purse And Stole the $450! Stay AWAY From The Capital On The Park! DO NOT STAY HERE! We Want To Be Reimbursed For The $450 The Cleaning People Stole From My Wife’s Purse!
Overnattede 2 nætter i september 2022

10/10 Fremragende

Amanda

Rejste i en gruppe
Synes godt om: Rengøring, service og personale
Great place to stay
Overnattede 1 nat i juli 2022

10/10 Fremragende

Amanda

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter
Beautiful people amazing rooms
Overnattede 1 nat i juli 2022

10/10 Fremragende

Sebastien

Forretningsrejsende
Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
Great stay at this hotel
Overnattede 3 nætter i maj 2022

10/10 Fremragende

David

Forretningsrejsende
Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
Great Hotel
Hotel is clean and modern. Rooms are very comfortable and clean. Restaurant provides good food and drink choices. 10 minute walk from the Malls and plenty of taxis. The best thing about the hotel though is the staff. Very helpful, friendly and take the time to say hi and speak to you.
Overnattede 5 nætter i februar 2022

2/10 Forfærdeligt

Chris

Synes ikke om: Service og personale, overnatningsstedets tilstand og faciliteter
Wouldn’t stay again, lots of other quality choices
Checked in on a Sat and my room faced a busy road. I took a shower and the floor of the bathroom was flooded because the shower door was allowing it underneath. The bathroom had a bad smell that was very noticeable. I went to the desk on Sun and asked to change rooms because of these things. Being a light sleeper, the road is quite busy and noisy. They said the hotel was fully booked and they would call me on Mon to touch base and see if they could move me. A man came to the room and put some detergent down the shower drain but said the shower tiles needed to be pulled up and reset so the water didn’t run out anymore. Obviously that isn’t something that could be done then. There was no call on Mon nor any other time during the week. I didn’t sleep very well because of the noise but the smell from the bathroom continued and was bad. I was not contacted by anyone from the hotel. Then the WiFi went off and I work from home, so I called and asked to have it checked. The lady said she would contact maintenance. I waited 36 mins and called again and she once again said she would contact maintenance. They finally showed up and said they would check the server. In the meantime I removed the router in the ceiling and inputted it and plugged it back in and the WiFi worked again. Another 30 mins after that the guy came back to check but I had already fixed it. Apparently check out time is 10am at this hotel which it wasn’t informed of. A man knocked on my door at 11:30 and was rude
Overnattede 7 nætter i januar 2022

10/10 Fremragende

Nikki

Rejste med familie, Forretningsrejsende, Rejste i en gruppe
Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
Perfect location
We had a wonderful stay at capital on the park, the food was amazing, the room was comfortable and the staff were so friendly.
Overnattede 6 nætter i januar 2022

10/10 Fremragende

George

Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Its very clean, safe and quiet
Overnattede 5 nætter i januar 2020

10/10 Fremragende

Alpla

Forretningsrejsende
Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
Overnattede 9 nætter i januar 2022

10/10 Fremragende

Scott

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
Overnattede 2 nætter i november 2021

10/10 Fremragende

Anathi

Rejste med familie
Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
Great place and great service
Overnattede 2 nætter i september 2021

8/10 Udmærket

Igor

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
Overnattede 1 nat i august 2021

8/10 Udmærket

Verificeret rejsende

Overnattede 10 nætter i juni 2021

10/10 Fremragende

Verificeret rejsende

Overnattede 1 nat i maj 2021

10/10 Fremragende

Michelle

Rejste med familie
Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
Very good experience
Just a quick one night stopover so didn’t use any facilities but what we did see looked 5*. Stayed in a 2 bedroom apartment with very nice kitchen and lounge. Very comfortable, clean and everything worked. Friendly, professional staff who all looked very smart. Will definitely use this establishment again.
Overnattede 1 nat i maj 2021
Svar fra Guest Relations Manager den 14. maj 2021
Dear Michelle, Thank you very much for your wonderful review, we are so pleased that you had a fantastic stay with us and we will pass on your compliments to our team. We look forward to welcome you back soon to The Capital On The Park. Yours Sincerely,

10/10 Fremragende

Simileoluwa

Synes godt om: Rengøring
Synes ikke om: Service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
Overnattede 1 nat i februar 2021

8/10 Udmærket

MKHULULI

Synes godt om: Rengøring, overnatningsstedets tilstand og faciliteter, værelsets komfort
Synes ikke om: Service og personale
Overnattede 2 nætter i februar 2021

10/10 Fremragende

Tsaone, Botswana

Forretningsrejsende, Rejste i en gruppe
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
The staff was friendly...the place is also clean but I didn’t enjoy the food...
Overnattede 9 nætter i januar 2021

10/10 Fremragende

Mari, Angola

Rejste med familie, Forretningsrejsende
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Nos gustó mucho el servicio. El staff muy amable. Nos guiaron con dudas e inquietudes durante nuestra estadía.
Overnattede 5 nætter i december 2020

10/10 Fremragende

Felicia

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
Perfect
Amazing place
Overnattede 2 nætter i oktober 2020

10/10 Fremragende

Verificeret rejsende

Rejste med partner
Synes godt om: Rengøring, overnatningsstedets tilstand og faciliteter
Synes ikke om: Faciliteter
Had to call 3 times for towels, and originally didn't have bathrobes.
Overnattede 1 nat i april 2020

8/10 Udmærket

Christopher

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
Overnattede 1 nat i februar 2020

8/10 Udmærket

Neil

Forretningsrejsende
Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
Overnattede 1 nat i februar 2020

10/10 Fremragende

Verificeret rejsende

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
Overnattede 1 nat i januar 2020
Svar fra Emile.S den 27. jan. 2020
A 10/10 is always a talking point! Thank you for this... Regards,

2/10 Forfærdeligt

Mohammed

Synes ikke om: Service og personale
There was a robbery in the building with useless security
Overnattede 1 nat i januar 2020
Svar fra Emile Schindehutte GRM den 9. jan. 2020
Good Afternoon Mohammed, First and foremost thank you for taking the time to review our hotel. I do however believe that making the needed statement on such platform has shallow intent as there are several email addresses available to which you could have aired your concerns. Then again the onus is on the Guest to decide where they would like to convey and express their concerns. In stating the above-the 2/10 rating is based solely on your statement? or are there other issues we need to address. I wait on your feedback, Regards, Emile Schindehutte Guest Relations Manager

8/10 Udmærket

Verificeret rejsende

Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Overnattede 3 nætter i december 2019
Svar fra Emile Schindehutte GRM den 9. jan. 2020
Thank you for this review!

4/10 Dårligt

Tahseen

Rejste med familie, Rejste i en gruppe
Synes godt om: Værelsets komfort
Synes ikke om: Service og personale, overnatningsstedets tilstand og faciliteter
Disappointed
Terrible terrible service, had clothing stolen ,towels at pool took hours to get . House keeeping took days to come bring body wash... the floor we stayed on smelt like weed as someone on it was smoking. There were so many incidence... really pathetic for a beautiful looking hotel
Overnattede 4 nætter i december 2019
Svar fra PARK den 20. jan. 2020
Dear Valued Guest, An email was sent to your private address. Regards, Team Park

10/10 Fremragende

Verificeret rejsende

Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Trevlig personal, bra städning och mycket fina rum! Trevligt poolområde. Fantastisk frukost. Allt till största belåtenhet!
Overnattede 2 nætter i december 2019
Svar fra Emile Schindehutte GRM den 9. jan. 2020
Thank you for the review!

8/10 Udmærket

Verificeret rejsende

Overnattede 2 nætter i december 2019
Svar fra Emile.S den 17. dec. 2019
Hi, Thank you so much. Regards, Emile.S Guest Relations

10/10 Fremragende

Vasuthdaven A

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
Overnattede 1 nat i december 2019
Svar fra Emile.S den 10. dec. 2019
Thank you for this rating

8/10 Udmærket

Lesandra

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter
The rooms are great and comfy enough. Location is also great. the front desk staff are excellent and friendly. The only service that was lacklustre was at the bar - it consistently took so long to get a drink. There was a lot of noise as there were parties throughout the weekend so it was difficult to rest or get some work done. The other downside is the walls are thin so when the people in the next room where taking a shower we could hear it loudly.
Overnattede 2 nætter i december 2019
Svar fra Emile.S den 10. dec. 2019
Thank you for this rating

10/10 Fremragende

NoelHammond, Virginia, USA

Forretningsrejsende, Rejste i en gruppe
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
I think the only thing I would add is a few more trashcans in the room.
Overnattede 7 nætter i november 2019
Svar fra Emile.S den 10. dec. 2019
Thank you for this rating

8/10 Udmærket

Leandro

Overnattede 3 nætter i november 2019